Comparison Summary
This comparison report of Salesforce Essentials vs. HubSpot CRM is based on a specific set of business needs and context. The comparison uses 44386 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Essentials and HubSpot CRM
Salesforce Essentials, HubSpot CRM, Siebel CRM, Vtiger all-in-one CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Essentials covers Engagement Management, Helpdesk Management with Social Media, Sales Document Management with Social Media, Knowledge Management with Social Media, etc.
HubSpot CRM focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking with E-Mail, etc.
"Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision ...for the future. " - Tuomas Pyyhtia
"Our brokers need to know everything we’re doing with every client—not just what we’re doing in our own backyard but what we’re doing globally, " - Mike Hart
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Essentials
Focus area
Salesforce Essentials is better than HubSpot CRM for
Software Failure Risk
About
Build stronger customer relationships, with the CRM built for small business
HubSpot CRM | For Sales Leaders
Age
1999
2006
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
82
145
Total Goals
(we found evidences for)
16
19
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
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Improve stakeholder relations
-
Improve ROI
-
Increase customer life time value
-
Improve efficiency
-
Improve brand engagement
-
Build brand awareness
-
Grow market share
-
Increase average basket value
-
Improve digital and social presence
-
Improve internal communications
-
Scale best practices
-
Launch new products
-
Establish thought leadership
- See 13 more
-
Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
-
Improve ROI
-
Scale best practices
-
Grow market share
-
Improve internal communications
-
Enter new markets internationally or locally
-
Improve digital and social presence
-
Improve stakeholder relations
-
Improve efficiency
-
Build brand awareness
-
Improve visibility
-
Launch new products
-
Shorten ramp up time
-
Establish thought leadership
-
Improve consistency
-
Improve brand engagement
-
Increase customer life time value
- See 16 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
-
website
-
user generated content
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blogs
-
offline
-
chat
-
point of sale
-
mobile
-
Facebook
-
video
-
LinkedIn
-
promotions
-
on premises
-
mobile app
-
newsletter
-
trade shows
-
Twitter
-
events
-
Instagram
-
games
-
text SMS
-
coupons
-
Facebook page
-
channel partners
-
Slack
-
Skype
-
print media
-
support groups
-
Pinterest
-
magazine
-
causes and charity
-
mass media
-
display advertisement
- See 32 more
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e-mail
-
phone calls
-
social media
-
website
-
user generated content
-
blogs
-
offline
-
chat
-
point of sale
-
mobile
-
Facebook
-
video
-
LinkedIn
-
promotions
-
on premises
-
mobile app
-
newsletter
-
trade shows
-
Twitter
-
events
-
Instagram
-
games
-
text SMS
-
coupons
-
Facebook page
-
channel partners
-
Slack
-
Skype
-
print media
-
support groups
-
Pinterest
-
magazine
-
causes and charity
-
mass media
-
display advertisement
- See 32 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
