Salesforce Sales Cloud Overview
Salesforce-Sales-Cloud maximizes sales efficiency through advanced automation, data, and AI-powered intelligence. The right sales software and solutions enhance productivity and insights.
Use Cases
Customers recommend Contact List Management, Engagement Management, Lead Tracking, as the business use cases that they have been most satisfied with while using Salesforce Sales Cloud.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Salesforce Sales Cloud.
Salesforce Sales Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Sales Cloud's features include Dashboard, Personalization, Recording, etc. and Salesforce Sales Cloud support capabilities include AI Powered, Email Support, 24/7 Support, etc. also Salesforce Sales Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses." - Mk Getler
Salesforce Sales Cloud, Less Annoying CRM, ClickUp, Freshsales, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Sales Cloud
Top Industries
- Computer Software
- Information Technology and Services
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Salesforce Sales Cloud is popular in Computer Software, Information Technology And Services, and Education and is widely used by Small Business, Mid Market, and Enterprise.
Salesforce Sales Cloud Customer wins, Customer success stories, Case studies
What makes Salesforce Sales Cloud ideal for Contact List Management?
How can Salesforce Sales Cloud optimize your Engagement Management Workflow?
How can Salesforce Sales Cloud optimize your Lead Tracking Workflow?
What makes Salesforce Sales Cloud ideal for Workflow Management?
How efficiently Does Salesforce Sales Cloud manage your Communication Management?
88 buyers and buying teams have used Cuspera to assess how well Salesforce Sales Cloud solved their CRM needs. Cuspera uses 35687 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler |
|
Salesforce allows us to deliver personalization and transformation at scale in ways that we otherwise wouldn’t be able to. Testimonial By Adam Lavezzo |
|
Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. Testimonial By Rob Birse |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mk Getler Chief Marketing Officer Loop & Tie |
Our relationships with small vendors make loop & tie the platform it is; we pride ourselves on being part of a healthy and stable economy. With salesforce, we have a better understanding of our own opportunities to support growing businesses. Testimonial By Mk Getler |
|
Adam Lavezzo VP, Revenue Strategy & Operations BetterUp |
Salesforce allows us to deliver personalization and transformation at scale in ways that we otherwise wouldn’t be able to. Testimonial By Adam Lavezzo |
|
Rob Birse Vice President, Global Advanced Analytics, AI, and B2B Ecommerce Kellogg |
Data is foundational, but it is only the beginning of the journey. We’re moving advanced analytics right to the forefront of our engagement strategy. Testimonial By Rob Birse |
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Frequently Asked Questions(FAQ)
for Salesforce Sales Cloud
What is Salesforce Sales Cloud?
Salesforce sales cloud is a customer relationship management and automation platform for sales teams to convert leads, close deals and understand the health of entire business in both B2B as well as B2C contexts.
It brings all the customer and prospect information together in an integrated platform, provides access to thousands of applications through its AppExchange marketplace and allows users to share information or ask questions using a real time collaboration feature with primary contact, opportunity, lead and data management, workflows for approval processes, sales forecasting, file sync and share and dashboards and reporting.
It provides AI driven insights from popular social media sites such as Facebook, Twitter, LinkedIn within the platform for account and contact management. It provides automatic lead scoring and routing for leads management and It automatically updates and enriches the account, contact and lead data that drives most important sales and marketing processes using AI.
What is Salesforce Sales Cloud used for?
What are the top features of Salesforce Sales Cloud?
Who uses Salesforce Sales Cloud?
What are Salesforce Sales Cloud alternatives?
Where is Salesforce Sales Cloud located?
Peers used Salesforce Sales Cloud for contact list management and engagement management
Salesforce Sales Cloud Competitors
Salesforce Sales Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (63) |
| Analytics | Read Reviews (776) |
| Custom Reports | Read Reviews (5873) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (63) |
| Analytics | Read Reviews (776) |
| Custom Reports | Read Reviews (5873) |
Salesforce Sales Cloud Integrations
Salesforce Sales Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Sales Cloud
Software Failure Risk Guidance
?for Salesforce Sales Cloud
Overall Risk Meter
Top Failure Risks for Salesforce Sales Cloud
Salesforce, Inc. News
Salesforce Agentic AI Reshapes Enterprise Operations - StartupHub.ai
Salesforce is advancing its Agentic AI, embedding intelligent agents across enterprise operations through its Partnerblazer ecosystem. This initiative aims to transform business processes from reactive to proactive, with applications in sectors like healthcare and compliance. Agentforce and AgentExchange platforms enable partners to integrate solutions, enhancing automation and decision-making. Salesforce's strategy highlights a shift towards AI-driven enterprise transformation.
Salesforce Agentic AI Redefines Service Automation
Salesforce has announced a milestone for its Agentforce platform, an advanced AI system that has managed over two million customer interactions. Agentforce leverages Salesforce's unified platform, integrating structured and unstructured data to deliver personalized, context-aware responses. This innovation enhances customer service by automating routine inquiries, allowing human agents to focus on complex problem-solving and strategic engagement. Future enhancements include natural voice capabilities and deeper personalization.
Katzion Wins Salesforce Award for Audi Singapore Innovation - EV Mechanica
Katzion, a GlobalLogic company, received the Salesforce 2025 Partner Innovation Award in the Automotive category for its work with Audi Singapore. The award recognizes Katzion's development of the Online Direct Sale platform, powered by Salesforce technologies, which enhances automotive retail through seamless online-to-offline experiences. This platform integrates Agentforce Marketing, MuleSoft, and data-driven intelligence to offer personalized and immersive customer journeys.
Merkle Partners with Airship to Create Mobile Loyalty Accelerator Solution for Salesforce ...
Merkle, Airship, and Salesforce have partnered to create a mobile loyalty accelerator solution for Salesforce Marketing Cloud. This collaboration leverages Salesforce's Loyalty Management for scalable loyalty programs, Airship's mobile-first customer experience capabilities, and Merkle's strategy and data expertise to deliver personalized, real-time loyalty experiences. The partnership aims to enhance customer engagement and drive growth through integrated mobile experiences.
Salesforce, Inc. Profile
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