Product Business Settings

Salesforce Sales Cloud is popular in Computer Software, Information Technology And Services, and Education industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Marketing Automation
Team Collaboration

Salesforce Sales Cloud Product Overview

Salesforce-Sales-Cloud maximizes sales efficiency through advanced automation, data, and AI-powered intelligence. The right sales software and solutions enhance productivity and insights.

How satisfied the customers are with Salesforce Sales Cloud use-cases

Reviews

"There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the custo...mer." - Patrick Spence
"Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision ...for the future." - Tuomas Pyyhtia

Salesforce Sales Cloud Customer Insights, Testimonials and Case Studies

Why is Salesforce Sales Cloud the best choice for Contact List Management?

What makes Salesforce Sales Cloud ideal for Engagement Management?

What makes Salesforce Sales Cloud ideal for Lead Tracking?

What makes Salesforce Sales Cloud ideal for Workflow Management?

Why is Salesforce Sales Cloud the best choice for Communication Management?

What is Salesforce Sales Cloud?

Salesforce sales cloud is a customer relationship management and automation platform for sales teams to convert leads, close deals and understand the health of entire business in both B2B as well as B2C contexts.

It brings all the customer and prospect information together in an integrated platform, provides access to thousands of applications through its AppExchange marketplace and allows users to share information or ask questions using a real time collaboration feature with primary contact, opportunity, lead and data management, workflows for approval processes, sales forecasting, file sync and share and dashboards and reporting.

It provides AI driven insights from popular social media sites such as Facebook, Twitter, LinkedIn within the platform for account and contact management. It provides automatic lead scoring and routing for leads management and It automatically updates and enriches the account, contact and lead data that drives most important sales and marketing processes using AI.

What is Salesforce Sales Cloud used for?

Salesforce Sales Cloud is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Contact List Management, Engagement Management and Lead Tracking .

What are the top features of Salesforce Sales Cloud?

Dashboard, Personalization and Recording are some of the top features of Salesforce Sales Cloud.

Who uses Salesforce Sales Cloud?

Salesforce Sales Cloud is used by Computer Software, Information Technology And Services and Education among other industries.

What are Salesforce Sales Cloud alternatives?

Less Annoying CRM, Teamgate CRM, ClickUp and Pipeliner CRM are popular alternatives for Salesforce Sales Cloud.

Where is Salesforce Sales Cloud located?

Salesforce Sales Cloud is headquartered at 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States.

88 buyers and buying teams have used Cuspera to assess how well Salesforce Sales Cloud solved their CRM needs. Cuspera uses 35687 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Salesforce Sales Cloud testimonial

Patrick Spence

CEO

Sonos

There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the customer. Testimonial By Patrick Spence
Salesforce Sales Cloud testimonial

Tuomas Pyyhtia

Solution Owner, Field Service Operations

KONE

Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision for the future. Testimonial By Tuomas Pyyhtia
Salesforce Sales Cloud testimonial

Arvind Krishna

Chairman & CEO

IBM

Whenever you go through a crisis, leadership has to come to the top. How do we emerge stronger as a business? Can we change the way we work? Can we make quicker decisions? Testimonial By Arvind Krishna
CUSTOMERS TESTIMONIALS
Salesforce Sales Cloud testimonial

Patrick Spence

CEO

Sonos

There's a time in a customer's journey where they might run into an issue or a problem, and that is a defining moment where you can either rise to the occasion and help them or not. If you can address it, you raise the value in the mind of the customer. Testimonial By Patrick Spence
Salesforce Sales Cloud testimonial

Tuomas Pyyhtia

Solution Owner, Field Service Operations

KONE

Salesforce as a technology platform has proven its adaptability. It’s been shown that we can build many services and solutions on it that offer extra value for our internal users, customers, and ultimate end users. It’s a central part of our vision for the future. Testimonial By Tuomas Pyyhtia
Salesforce Sales Cloud testimonial

Arvind Krishna

Chairman & CEO

IBM

Whenever you go through a crisis, leadership has to come to the top. How do we emerge stronger as a business? Can we change the way we work? Can we make quicker decisions? Testimonial By Arvind Krishna
 

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How to Use Enablement Reports & Dashboards in Sales Cloud | Salesforce

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Peers used Salesforce Sales Cloud for contact list management and engagement management

Salesforce Sales Cloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (63)
Analytics

4.24/5

Read Reviews (776)
Custom Reports

3.62/5

Read Reviews (5873)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (63)
Analytics

4.24/5

Read Reviews (776)
Custom Reports

3.62/5

Read Reviews (5873)

Software Failure Risk Guidance

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for Salesforce Sales Cloud

Overall Risk Meter

Low Medium High

Top Failure Risks for Salesforce Sales Cloud

Salesforce, Inc. News

Company
 

News - Salesforce warns customers of attacks targeting misconfigured experience cloud sites

Salesforce has alerted its customers about cyberattacks targeting misconfigured Experience Cloud sites, which could expose sensitive data due to improper guest user permissions.

Company
 

Salesforce tracks possible ShinyHunters campaign targeting its users

Salesforce has identified a security threat targeting its Experience Cloud users due to misconfigured guest user settings. The ShinyHunters group is exploiting these vulnerabilities using a modified tool to extract data. Salesforce advises users to audit permissions and enforce a "least privilege" model to mitigate risks.

Company
 

ShinyHunters claims new campaign targeting Salesforce Experience Cloud ...

Salesforce confirmed a security incident involving ShinyHunters targeting its Experience Cloud sites. Attackers used a modified Aura Inspector tool to exploit misconfigured guest user permissions, potentially exposing customer data. Salesforce advises implementing strict access controls and disabling public APIs to mitigate risks.

Company
 

Cybercriminals Exploit Guest Access Flaws in Salesforce, ShinyHunters ...

Salesforce faces a cybersecurity threat as ShinyHunters exploit guest access flaws in its Experience Cloud portals. The attacks leverage configuration errors in the Aura framework, allowing unauthorized access to sensitive data. Salesforce has issued security guidance, emphasizing the need for administrators to review guest access permissions and monitor API usage. The incident highlights the importance of robust security practices in SaaS platforms.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO