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QuestionPro Survey vs Forsta (formerly Confirmit): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of QuestionPro Survey vs. Forsta (formerly Confirmit) is based on a specific set of business needs and context. The comparison uses 5585 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing QuestionPro Survey and Forsta (formerly Confirmit)

QuestionPro Survey, Forsta (formerly Confirmit), Alchemer Enterprise Feedback Management Platform, Zoho Survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

QuestionPro Survey covers Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

Forsta (formerly Confirmit) focuses on Market Research, Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Campaign Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Forsta (formerly Confirmit) for

Software Failure Risk

  • low

logo Forsta (formerly Confirmit)

Focus area

Forsta (formerly Confirmit) is better than QuestionPro Survey for

Software Failure Risk

  • low

About

Free Online Community Software Platform | QuestionPro

Leading insight tools to boost your business

Age

2002

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

52

Total Goals
(we found evidences for)

4

13

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction



engagement management

engaging and following up


rating and review management


competitive intelligence


social media management

social media analytics

engaging on social media


customer case management


communication management

tracking & monitoring communications

sending & publishing communications



contact list management



segmentation and targeting



campaign management




courses & assessment

create learning path



training & onboarding


helpdesk management


generation of new leads




lifetime value management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Improve efficiency

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • Increase customer life time value

  • Launch new products

  • See 10 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • promotions

  • social media

  • video

  • e-mail

  • website

  • offline

  • point of sale

  • mobile app

  • review sites

  • See 8 more
  • phone calls

  • mobile

  • promotions

  • social media

  • video

  • e-mail

  • website

  • offline

  • point of sale

  • mobile app

  • review sites

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting