Odoo CRM: Odoo-CRM is the leading open-source CRM software designed for modern businesses. It offers both cloud and on-premise deployment options.
CiviCRM: CiviCRM is an open-source CRM for nonprofit and civic organizations, offering features like contact management, event management, and email marketing. It provides a privacy-friendly platform that can be customized and integrated with other technologies.
Introducing Odoo CRM and CiviCRM
Odoo CRM, CiviCRM, Vtiger One, SugarAI, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Odoo CRM covers Sales Document Management, Helpdesk Management with Phone Calls, Workflow Management, Training & Onboarding, etc.
CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Odoo CRM and CiviCRM: Best activities based on customer satisfaction
Odoo CRM in Action: Unique Activities
How can Odoo CRM enhance your Sales Document Management process?
"...Undoubtedly the best proposal for small and medium-sized companies because of its relatively low costs compared to all the characteristics it has...." Peer review by Jaimel Rivera Soto
What solutions does Odoo CRM provide for Helpdesk Management?
"...In this case, i got a customer who needed realtime updates for sales via call center...." Peer review by Jose Capurro
How can Odoo CRM enhance your Workflow Management process?
"...The workflow management system is excellent...." Peer review by Feastre L., Team Manager
What benefits does Odoo CRM offer for Training & Onboarding?
"...It is a good choice if you have strong and experienced developers in your team so you can tune software working like you need...." Peer review by Consultant
CiviCRM in Action: Unique Activities
How can CiviCRM optimize your Contact List Management Workflow?
"...If you are moving to CiviCRM on your own, start simple (basic contact management) and build on that...." Peer review by Kevin R, Owner and Developer, Information Technology and Services
How can CiviCRM enhance your Communication Management process?
"...Excellent project management and transparent communication ensured a pleasant collaboration...." Testimonial by Margit Bal, Managing Director, Herita
How can CiviCRM enhance your Membership Management process?
"...I have seen the software work incredibly and consistently well for basic contact management, small group and mass mailing, membership management, event management and registration, advocacy campaigns, donations, peer-to-peer giving, selling items, and much more...." Peer review by Gena D, Account Manager
What solutions does CiviCRM provide for Event Management?
"...I have seen the software work incredibly and consistently well for basic contact management, small group and mass mailing, membership management, event management and registration, advocacy campaigns, donations, peer-to-peer giving, selling items, and much more...." Peer review by Gena D, Account Manager
How can CiviCRM enhance your Engagement Management process?
"...Truly capable of measuring multiple forms of engagement...." Peer review by Administrator
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Grow market share
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Improve digital and social presence
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Improve internal communications
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Increase average basket value
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Launch new products
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Improve brand engagement
- See 10 more
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Scale best practices
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Launch new products
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Grow market share
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Enhance customer relationships
- See 1 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Odoo CRM | CiviCRM | |
|---|---|---|
| Peer score | 4.3 | 4.5 |
| Peer insights | 2872 | 1356 |
| Top industries |
Information Technology And Services 22.0%
Computer Software 14.0%
Retail 10.0%
|
Non Profit Organization Management 71.0%
Information Technology And Services 13.0%
Internet 5.0%
|
| SMB and Mid-Market | 90.0% | 95.0% |
| Enterprise | 10.0% | 5.0% |
| Pricing | Odoo CRM |
Integrations
Ecosystem partners each product commonly connects with.
Odoo CRM
News
Latest Odoo CRM news
Bluehex & Odoo: Enterprise Software & ERP Implementation in NZ
Odoo has partnered with Bluehex, a New Zealand-based technology provider, to enhance its ERP offerings. As an Odoo Certified Reseller, Bluehex integrates Odoo's comprehensive business management platform with its expertise in IT, cybersecurity, and telecommunications. This collaboration aims to unify business technologies across New Zealand, offering a connected ecosystem that supports infrastructure, AI, and custom solutions.
Latest CiviCRM news
CiviCRM Security Release (6.17.2, 6.16.5, 6.10-ESR)
CiviCRM announced a security release for versions 6.17.2, 6.16.5, and 6.10-ESR to address critical and moderate security issues in APIv4. The updates fix permission bypass and information disclosure vulnerabilities. Users are encouraged to upgrade to the latest versions to ensure security.
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Other products peers often evaluate alongside these two. Compare each alternative with either product.
