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Compare Netsuite CRM vs Scratchpad

Comparison Summary

For Netsuite CRM vs Scratchpad comparison, Our AI algorithm looked at 2518 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Netsuite CRM and Scratchpad to solve their respective business needs.

Pros and cons of Netsuite CRM and Scratchpad

Netsuite CRM is more suited to businesses that require Workflow Management and Sales Document Management where as Scratchpad is focused towards Forecasting and Workflow Management .

Both Netsuite CRM and Scratchpad are CRM software, peers recommend Netsuite CRM for helpdesk management where as Scratchpad is more known for forecasting and training & onboarding .

logo Netsuite CRM

Focus area

Netsuite CRM is better than Scratchpad for

Software Failure Risk

  • medium

logo Scratchpad

Focus area

Scratchpad is better than Netsuite CRM for

Software Failure Risk

  • medium

About

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Fastest experience to update Salesforces

Age

1977

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

70

46

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


workflow management


contact list management



engagement management

engaging and following up



helpdesk management


customer case management


account management


campaign management


generation of new leads


social media management

social media analytics



communication management

sending & publishing communications





opportunity management


business development


training & onboarding


performance management



follower management


relationship management



conversion management



sales commission management


pipeline management


products & pricelist management


promotion management


billing and invoice management




lifetime value management


discount management




segmentation and targeting




meeting management


sales call management

meeting management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Improve consistency

  • Improve efficiency

  • Scale best practices

  • Improve navigation

  • See 7 more
  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more
  • phone calls

  • e-mail

  • website

  • offline

  • social media

  • games

  • chat

  • LinkedIn

  • on premises

  • promotions

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting