Netsuite CRM Overview

NetSuite CRM provides a real-time, 360-degree customer view, streamlining lead-to-cash processes and improving sales performance. It integrates with Oracle Eloqua for bi-directional record updates.

Use Cases

Customers recommend Workflow Management, Contact List Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using Netsuite CRM.

Other use cases:

  • Lead Tracking
  • Engagement Management
  • Lead Management
  • Helpdesk Management
  • Customer Case Management
  • Account Management
  • Campaign Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Netsuite CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Stakeholder Relations
  • Improve ROI
  • Improve Internal Communications
  • Improve Consistency
  • Improve Efficiency
  • Scale Best Practices
  • Improve Navigation
See all business priorities See less business priorities

Netsuite CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Netsuite CRM works with different mediums / channels such as Phone Calls.

Netsuite CRM's features include Recording, Dashboard, and Personalization. and Netsuite CRM support capabilities include AI Powered, Chat Support, 24/7 Support, etc. also Netsuite CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"...There are simple tools included for creating dynamic workflows and even API connections to set up transactional sends programmatically and pull reporting...." Peer review by Employee in Information Technology

Netsuite CRM, Scratchpad, Less Annoying CRM, Teamgate CRM, monday sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Netsuite CRM

Top Industries

  • Computer Software
  • Information Technology and Services
  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Netsuite CRM is popular in Computer Software, Information Technology And Services, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Netsuite CRM Use Cases

How does Netsuite CRM address your Workflow Management Challenges?

How can Netsuite CRM optimize your Contact List Management Workflow?

What benefits does Netsuite CRM offer for Proposal & Quote Management?

Why is Netsuite CRM the best choice for Lead Tracking?

Why is Netsuite CRM the best choice for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Netsuite CRM solved their CRM needs. Cuspera uses 1378 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Video

Grace Loves Lace Marries NetSuite CRM and Demand Planning for an Exceptional Bridal Experience

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Frequently Asked Questions(FAQ)

for Netsuite CRM

What is Netsuite CRM?

NetSuite CRM software is a cloud solution that delivers a real-time, 360-degree view of the customers. It helps to increase sales and revenue and acquire customers.

NetSuite CRM provides information across the entire customer lifecycle from lead through opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support. It also delivers quotes, order management, commissions, sales forecasting, and integrated e-commerce capabilities.

Key features of NetSuite CRM include streamlining lead-to-cash processes, elevates productivity across the organization with a 360-degree view of customers, manages global sales and services organizations, and improves sales performance through forecasting, upsell and commission management and more.

What is Netsuite CRM used for?

Netsuite CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Workflow Management, Contact List Management and Proposal & Quote Management .

What are the top features of Netsuite CRM?

Recording, Dashboard and Personalization are some of the top features of Netsuite CRM.

Who uses Netsuite CRM?

Netsuite CRM is used by Computer Software, Information Technology And Services and Marketing And Advertising among other industries.

What are Netsuite CRM alternatives?

Scratchpad, Less Annoying CRM, Teamgate CRM and Monday Sales CRM are popular alternatives for Netsuite CRM.

Where is Netsuite CRM located?

Netsuite CRM is headquartered at 500 Oracle Parkway Redwood Shores, CA 94065.
lightning

Peers used Netsuite CRM for workflow management and contact list management

Netsuite CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.04/5 ★

Read Reviews (216)
Analytics

3.99/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Custom Reports

4.04/5 ★

Read Reviews (216)
Analytics

3.99/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for Netsuite CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Netsuite CRM

Oracle Corporation News

Company

Oracle expands presence in Dubai with new AI-powered customer experience centre

Oracle has expanded its presence in Dubai Internet City by opening a new AI-powered Customer Experience Centre. This facility aims to showcase Oracle's latest AI technologies and innovations, offering immersive demonstrations and real-world use cases. It is designed to help organizations accelerate AI innovation and unlock new business opportunities in the UAE and the Middle East.

Product

Oracles agentic AI push in Fusion Cloud CX offers embedded automation for CX leaders

Oracle has introduced new pre-built agents within its Fusion Cloud CX suite to enhance operational efficiency in sales, marketing, and service processes. These agents, such as the Account Product Fit Agent and Deal Advisor Agent, offer predictive and automated features to streamline tasks without needing custom frameworks. This strategic move aims to differentiate Oracle from competitors like Salesforce and Microsoft by providing embedded, cost-effective solutions for CX leaders.

Awards

Oracle Recognized as a Leader in 2025 IDC MarketScape for Worldwide Life Science R & D Pharmacovigilance Technology ... - Software - Oracle Corporation

Oracle Recognized as a Leader in 2025 IDC MarketScape for Worldwide Life Science R & D Pharmacovigilance Technology ... - Software - Oracle Corporation

Product

Oracle Achieves Swift Compatible Application for Payments 2025 - Software - Oracle Corporation

Oracle Achieves Swift Compatible Application for Payments 2025 - Software - Oracle Corporation

Oracle Corporation Profile

Company Name

Oracle Corporation

Year Founded

1977

HQ Location

500 Oracle Parkway Redwood Shores, CA 94065

Employees

10001+

Social

Financials

IPO