Netsuite CRM Overview
This is a summary of the comprehensive capabilities and benefits of Netsuite CRM based on over 1378 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Netsuite CRM, SalesNOW, workbooks.com, Oracle CRM On Demand, Vtiger Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Netsuite CRM is right for your needs? Our Cuspera AI engine can evaluate how Netsuite CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Netsuite CRM supports business activities such as:
- Workflow Management
- Contact List Management
- Proposal & Quote Management
- Lead Tracking
- Engagement Management
Netsuite CRM can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Stakeholder Relations, Improve ROI, etc. It can help manage these activities if you use Phone Calls for these needs. As a solution, Netsuite CRM's capabilities include Recording, Dashboard, and Personalization.
Netsuite CRM was founded in 1977. Computer Software Vertical is its biggest customer base.
Reviews
"...I personally found it hard to use at first, but have grown to like the customization and workflow capabilities...." Peer review by Kevin S, Director of Marketing, Information Technology and Services
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Netsuite CRM solved their CRM needs. Cuspera uses 1378 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Netsuite CRM.
Use Cases
Peers recommend Workflow Management , Contact List Management , Proposal & Quote Management , as the business use cases that they have been most satisfied while using Netsuite CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Workflow Management |
4.43/5 ★ |
"...I personally found it hard to use at first, but have grown to like the customization and workflow capabilities...." Peer review by Kevin S, Director of Marketing, Information Technology and Services |
| Contact List Management with Phone Calls |
3.21/5 ★ |
"...Netsuite allows us to track, manage and value contacts and businesses who choose our services...." Peer review by Administrator |
| tracking contacts |
4.55/5 ★ |
"...Netsuite provides a cloud-based platform to manage your contacts, track leads, handle tasks, and managed the overall sales process...." Peer review by User in Marketing and Advertising, Marketing and Advertising |
| contacts history |
2.79/5 ★ |
"...It has most categories that you can record your sales history such as conversions with your prospects and customers, quotes, transactions to keep you records in place...." Peer review by User |
| Proposal & Quote Management |
4.17/5 ★ |
"...In addition to offering traditional CRM capabilities such as SFA, customer service management and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated ecommerce capabilities. ..." CRM, CRM Software, Customer Relationship Management, Cloud CRM NetSuite |
| PEER EXPERIENCES | |
|---|---|
| Workflow Management |
4.43/5 ★ |
"...I personally found it hard to use at first, but have grown to like the customization and workflow capabilities...." Peer review by Kevin S, Director of Marketing, Information Technology and Services |
|
| Contact List Management with Phone Calls |
3.21/5 ★ |
"...Netsuite allows us to track, manage and value contacts and businesses who choose our services...." Peer review by Administrator |
|
| tracking contacts |
3.21/5 ★ |
| contacts history |
3.21/5 ★ |
| Proposal & Quote Management |
4.17/5 ★ |
"...In addition to offering traditional CRM capabilities such as SFA, customer service management and marketing automation, NetSuite CRM delivers quotes, order management, commissions, sales forecasting and integrated ecommerce capabilities. ..." CRM, CRM Software, Customer Relationship Management, Cloud CRM NetSuite |
|
52+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1378 insights from peers and experts to help you assess how these Netsuite CRM use cases fit your CRM needs.
Frequently Asked Questions(FAQ)
for Netsuite CRM
What is Netsuite CRM?
What is Netsuite CRM used for?
What are the top features of Netsuite CRM?
Who uses Netsuite CRM?
What are Netsuite CRM alternatives?
Where is Netsuite CRM located?
Popular Business Setting
for Netsuite CRM
Top Industries
- Computer Software
- Information Technology and Services
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Netsuite CRM to Acquire customers and Enhance customer relationships
Netsuite CRM Alternatives
Peer and Expert Opinion on Features
for Netsuite CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (53) |
| Dashboard | Read Reviews (40) |
| Personalization | Read Reviews (21) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (53) |
| Dashboard | Read Reviews (40) |
| Personalization | Read Reviews (21) |
IT and Other Capabilities
for Netsuite CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (242) |
| Data Export | Read Reviews (105) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (242) |
| Data Export | Read Reviews (105) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (17) |
| 24/7 Support | Read Reviews (166) |
| Email Support | Read Reviews (14) |
| Phone Support | Read Reviews (17) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (17) |
| 24/7 Support | Read Reviews (166) |
| Email Support | Read Reviews (14) |
| Phone Support | Read Reviews (17) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (216) |
| Analytics | Read Reviews (25) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (216) |
| Analytics | Read Reviews (25) |
Software Failure Risk Guidance
?for Netsuite CRM
Overall Risk Meter
Top Failure Risks for Netsuite CRM
Vendor Profile Details
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO
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