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Compare Netsuite CRM vs SalesNOW

Comparison Summary

For Netsuite CRM vs SalesNOW comparison, Our AI algorithm looked at 3118 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Netsuite CRM and SalesNOW to solve their respective business needs.

Pros and cons of Netsuite CRM and SalesNOW

Netsuite CRM is more suited to businesses that require Workflow Management and Sales Document Management where as SalesNOW is focused towards Sales Document Management and Campaign Management .

logo Netsuite CRM

Focus area

Software Failure Risk

  • medium

logo SalesNOW

Focus area

SalesNOW is better than Netsuite CRM for

Software Failure Risk

  • low

About

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The Mobile & Online CRM to Know the Customers Inside and Out

Age

1977

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

70

61

Total Goals
(we found evidences for)

10

7

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


workflow management


contact list management



engagement management

engaging and following up



helpdesk management


customer case management


account management


campaign management


generation of new leads


social media management

social media analytics



communication management

sending & publishing communications

tracking & monitoring communications





opportunity management


business development


training & onboarding


performance management



follower management


relationship management



conversion management



sales commission management


pipeline management


products & pricelist management


promotion management


billing and invoice management




lifetime value management


discount management




loyalty management

identify target customers


sales review & feedback


trade show marketing



lead qualification

lead qualification: demographic



meeting management



sales call management

meeting management



content management


outbound marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Improve consistency

  • Improve efficiency

  • Scale best practices

  • Improve navigation

  • See 7 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • e-mail

  • website

  • offline

  • mobile app

  • trade shows

  • chat

  • point of sale

  • text SMS

  • promotions

  • on premises

  • See 9 more
  • phone calls

  • mobile

  • e-mail

  • website

  • offline

  • mobile app

  • trade shows

  • chat

  • point of sale

  • text SMS

  • promotions

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting