BuddyCRM Overview

BuddyCRM is specialized UK CRM software designed for sales, marketing, and support teams. It caters to construction, engineering, manufacturing, and wholesaler companies.

Use Cases

Customers recommend Contact List Management, Proposal & Quote Management, Campaign Management, as the business use cases that they have been most satisfied with while using BuddyCRM.

Other use cases:

  • Engagement Management
  • Lead Engagement
  • Opportunity Management
  • Sending & Publishing Communications
  • Pipeline Management
  • Generation Of New Leads
  • Calendar Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using BuddyCRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

BuddyCRM Use-Cases and Business Priorities: Customer Satisfaction Data

BuddyCRM works with different mediums / channels such as E-Mail, Phone Calls, Offline, etc.

BuddyCRM's features include Dashboard, and Recording.

Reviews

"I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost with...out it helping me manage the sheer volume of leads I have on the go." - Kelltontech

BuddyCRM, Zibster, SalesNOW, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on BuddyCRM Use Cases

How does BuddyCRM address your Contact List Management Challenges?

What Are the key features of BuddyCRM for Proposal & Quote Management?

How does BuddyCRM facilitate Campaign Management?

How can BuddyCRM enhance your Engagement Management process?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well BuddyCRM solved their CRM needs. Cuspera uses 271 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
BuddyCRM testimonial

Marketing Manager

Kelltontech
I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go.

Testimonial By Kelltontech
BuddyCRM testimonial

Gemma T

MKG Foods
Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T
BuddyCRM testimonial

Johnathan C

Owner

The Marketing Train
Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money.

Testimonial By Johnathan C
CUSTOMERS TESTIMONIALS
BuddyCRM testimonial

Marketing Manager

Kelltontech
I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go.

Testimonial By Kelltontech
BuddyCRM testimonial

Gemma T

MKG Foods
Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T
BuddyCRM testimonial

Johnathan C

Owner

The Marketing Train
Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money.

Testimonial By Johnathan C

Case Studies

COMPANY INDUSTRY CASE STUDIES
BuddyCRM case study

Ivor King
NA
CASE STUDY Ivor King

How BuddyCRM helped Ivor King pile up the sales

Read More
BuddyCRM case study

Monk conveyors
NA
CASE STUDY Monk conveyors

How BuddyCRM helped Monk Conveyors keep everyone on the same track

Read More
BuddyCRM case study

THE INSTITUTE OF DIRECTORS (IOD)
NA
CASE STUDY THE INSTITUTE OF DIRECTORS (IOD)

How BuddyCRM helped the Institute of Directors grow their sales by double digits

Read More

Video

Google Maps integration BuddyCRM

Video Thumbnail
lightning

Peers used BuddyCRM for contact list management and proposal & quote management

BuddyCRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.52/5 ★

Read Reviews (47)
Analytics

3.85/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.52/5 ★

Read Reviews (47)
Analytics

3.85/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for BuddyCRM

Overall Risk Meter

Low Medium High

Top Failure Risks for BuddyCRM

BuddyCRM Feeds

Milestone Release 81

BuddyCRM's Milestone Release 81 introduces linking multiple cases with opportunities, enhancing CRM functionality for better sales management.

06/10/2024 - source

Milestone Release 80

Milestone 80 is a powerful new feature release introducing significant enhancements to the BuddyCRM workflow automation capabilities. 

The post Milestone Release 80 appeared first on BuddyCRM.

30/07/2024 - source

CRM at a Glance: Main Types and Delivery Models

Explore the diverse world of CRM systems, including types and delivery models, to help you choose the best CRM solution for your business.

The post CRM at a Glance: Main Types and Delivery Models appeared first on BuddyCRM.

19/06/2024 - source

BuddyCRM Profile

Company Name

BuddyCRM

Company Website

http://buddycrm.com

HQ Location

Charter House, Sandford Street, Lichfield, West Midlands WS13 6QA, GB

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE