BuddyCRM Overview
This is a summary of the comprehensive capabilities and benefits of BuddyCRM based on over 271 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
BuddyCRM, Zibster, SalesNOW, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if BuddyCRM is right for your needs? Our Cuspera AI engine can evaluate how BuddyCRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
BuddyCRM supports business activities such as:
- Contact List Management
- Proposal & Quote Management
- Campaign Management
- Engagement Management
- Lead Engagement
BuddyCRM can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, and Improve ROI. It can help manage these activities if you use E-Mail Phone Calls Offline etc. for these needs. As a solution, BuddyCRM's capabilities include Dashboard, and Recording.
Reviews
"Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 mo...nths and have had my positive impression reinforced. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money. " - Johnathan C
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well BuddyCRM solved their CRM needs. Cuspera uses 271 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using BuddyCRM.
Use Cases
Peers recommend Contact List Management , Proposal & Quote Management , Campaign Management , as the business use cases that they have been most satisfied while using BuddyCRM.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Contact List Management with E-Mail, Phone Calls, Offline and Point Of Sale |
4.63/5 ★ |
"...Contact management, sales pipeline reporting & email management for sales teams of 5 or more. ..." CRM software for sales teams |
Proposal & Quote Management with E-Mail and Phone Calls |
4.38/5 ★ |
"...Store images, product specifications, build elegant presentations and create and save beautiful quotations without having to leave the system. ..." CRM software for sales teams |
Campaign Management |
4.29/5 ★ |
"...Zero in on the right prospects for your next marketing campaign...." CRM software for sales teams |
campaign analytics |
3.92/5 ★ |
"...Add your campaigns into the campaign dashboard...." Marketing |
campaign monitoring |
3.28/5 ★ |
"...Link lead creation and opportunity management to the relevant marketing campaigns thereby tracking effectiveness and return on investment...." Marketing |
PEER EXPERIENCES | |
---|---|
Contact List Management with E-Mail, Phone Calls, Offline and Point Of Sale |
4.63/5 ★ |
"...Contact management, sales pipeline reporting & email management for sales teams of 5 or more. ..." CRM software for sales teams |
|
Proposal & Quote Management with E-Mail and Phone Calls |
4.38/5 ★ |
"...Store images, product specifications, build elegant presentations and create and save beautiful quotations without having to leave the system. ..." CRM software for sales teams |
|
Campaign Management |
4.29/5 ★ |
"...Zero in on the right prospects for your next marketing campaign...." CRM software for sales teams |
|
campaign analytics |
4.29/5 ★ |
campaign monitoring |
4.29/5 ★ |
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 271 insights from peers and experts to help you assess how these BuddyCRM use cases fit your CRM needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money. |
|
Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T |
|
I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go. |
CUSTOMERS | TESTIMONIALS |
---|---|
Johnathan C Owner The Marketing Train |
Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money. |
Gemma T MKG Foods |
Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T |
Marketing Manager Kelltontech |
I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go. |
BuddyCRM Alternatives
Peer and Expert Opinion on Features
for BuddyCRM
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Dashboard | Read Reviews (21) |
Recording | Read Reviews (18) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Dashboard | Read Reviews (21) |
Recording | Read Reviews (18) |
IT and Other Capabilities
for BuddyCRM
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (38) |
Data Export | Read Reviews (32) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (38) |
Data Export | Read Reviews (32) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (13) |
Phone Support | Read Reviews (3) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (13) |
Phone Support | Read Reviews (3) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (47) |
Analytics | Read Reviews (5) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (47) |
Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for BuddyCRM
Overall Risk Meter
Top Failure Risks for BuddyCRM
Vendor Profile Details
Company Name
BuddyCRM
Company Website
http://buddycrm.comHQ Location
Charter House, Sandford Street, Lichfield, West Midlands WS13 6QA, GB
Employees
11-50
Social
Financials
PRIVATE