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BuddyCRM Product Overview

BuddyCRM caters specifically to the construction, engineering, manufacturing, and wholesaler sectors, offering a tailored CRM solution that enhances sales, marketing, and support team operations. It features an AI Sales Coach, which serves as a virtual assistant to guide sales strategies and improve deal closure rates. The software is customizable to meet unique business needs and integrates seamlessly with existing tools, ensuring uninterrupted workflow. Notably, BuddyCRM provides 24/7 access to data, allowing teams to manage bids, automate administrative tasks, and maintain complete visibility over business operations. This CRM is trusted by industry leaders for its sector-specific capabilities and comprehensive support.

How satisfied the customers are with BuddyCRM use-cases

Reviews

"Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 mo...nths and have had my positive impression reinforced. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money." - Johnathan C
"Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and... performance levels increase significantly." - Gemma T

BuddyCRM Customer Insights, Testimonials and Case Studies

CUSTOMERS TESTIMONIALS
BuddyCRM testimonial

Johnathan C

Owner

The Marketing Train

Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money.

Testimonial By Johnathan C
BuddyCRM testimonial

Gemma T

MKG Foods

Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T
BuddyCRM testimonial

Marketing Manager

Kelltontech

I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go.

Testimonial By Kelltontech
CUSTOMERS TESTIMONIALS
BuddyCRM testimonial

Johnathan C

Owner

The Marketing Train

Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money.

Testimonial By Johnathan C
BuddyCRM testimonial

Gemma T

MKG Foods

Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T
BuddyCRM testimonial

Marketing Manager

Kelltontech

I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go.

Testimonial By Kelltontech

Acorn Training - Professional Training & Coaching

BuddyCRM helped Acorn Training simplify their sales process. The BuddyCRM team understood Acorn Training's complex needs. They made the sales process easy for the team to follow. The system now runs ...an automated scheduler for daily activities. Acorn Training saw great efficiency savings after using BuddyCRM.

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LOFA

BuddyCRM helped LOFA by integrating all their data into one place. LOFA now manages emails, contacts, schedules, and leads in a central hub. The solution made the organization more efficient. LOFA ca...n now use their time better and feels ready for the future.

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JSR Genetics - Manufacturing

BuddyCRM helped JSR Genetics manage its sales team and stock availability. JSR replaced an unsupported system that caused delays and manual work. With BuddyCRM, JSR can update and access stock data i...n under 30 minutes, instead of waiting overnight. The easy Excel export speeds up data analysis. JSR now balances sales across farms and improves supply chain efficiency. The solution saves time and gives clear, fast information to the sales team.

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59club - Events Services

BuddyCRM helped 59club manage global sales operations. 59club needed a cloud-based CRM to support its franchisees and maintain high standards. BuddyCRM delivered a platform that improved decision-mak...ing, security, sales forecasting, and accountability. The CRM integrated with existing systems and required no extra tech investment. 59club now operates more efficiently across multiple regions.

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LTS Global Solutions - Logistics

BuddyCRM helped LTS Global Solutions solve data fragmentation and manual process issues. LTS used BuddyCRM to centralize client data and automate routine tasks. The CRM integrated their warehouse, cl...ient management, and finance systems. LTS saw 20% faster client response times and a 90% same-day query resolution rate. The team now works more efficiently and clients are happier.

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Altech Corporation - Manufacturing - Medium

Buddy BI helped Altech Corporation organize years of sales data from spreadsheets into one dashboard. Before, Altech could not see trends or analyze rep performance. Buddy BI now shows sales by state..., product, and rep in real time. Altech improved decision making and reduced human error. Reviewing rep performance is now 100 times faster.

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Google Maps integration BuddyCRM

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lightning

Peers used BuddyCRM for contact list management and proposal & quote management

BuddyCRM Features

  • Low
  • Medium
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FEATURE RATINGS AND REVIEWS
Custom Reports

4.52/5

Read Reviews (47)
Analytics

3.85/5

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.52/5

Read Reviews (47)
Analytics

3.85/5

Read Reviews (5)

Software Failure Risk Guidance

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for BuddyCRM

Overall Risk Meter

Low Medium High

Top Failure Risks for BuddyCRM

BuddyCRM Ltd. News

Product
 

MS90 Release Notes

BuddyCRM has released new features for its MS90 version, including an enhanced audit log with improved capabilities like Record ID linking, filterable screens, and export functions. The update also includes mobile and visual enhancements to the user interface and experience, particularly in marketing and automation areas.

Product
 

MS88 Release Notes

BuddyCRM has released MS88, introducing enhanced product quote fields allowing unique information per quote, expanded quote activity feed details, and improved report output formats. Additionally, mobile and visual enhancements have been made to the user interface and experience.

Product
 

Pricing Logic in CRM: Building Smart Rules for Discounts, Tiers, and Customer Groups

BuddyCRM enhances B2B sales by integrating pricing logic directly into its CRM system. It offers features like customer tiering, quote management, and document storage to streamline pricing strategies. This ensures consistent pricing, reduces errors, and improves efficiency in sales processes.

Product
 

MS87 Release Notes

BuddyCRM has released the MS87 update, introducing enhanced quote traffic lights in its Quote module. Users can now configure up to ten custom profitability bands with selectable colors, improving deal visibility. The release also adds advanced signup form customization, allowing greater control over form styling for CRM users in construction, engineering, manufacturing, and wholesale sectors.

BuddyCRM Ltd. Profile

Company Name

BuddyCRM Ltd.

Company Website

http://buddycrm.com

HQ Location

Charter House, Sandford Street, Lichfield, West Midlands WS13 6QA, GB

Employees

11-50

Social

Financials

PRIVATE