BuddyCRM Overview

This is a summary of the comprehensive capabilities and benefits of BuddyCRM based on over 271 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

BuddyCRM, Zibster, SalesNOW, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if BuddyCRM is right for your needs? Our Cuspera AI engine can evaluate how BuddyCRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

BuddyCRM supports business activities such as:

  • Contact List Management
  • Proposal & Quote Management
  • Campaign Management
  • Engagement Management
  • Lead Engagement

BuddyCRM can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, and Improve ROI. It can help manage these activities if you use E-Mail Phone Calls Offline etc. for these needs. As a solution, BuddyCRM's capabilities include Dashboard, and Recording.

Reviews

"I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost with...out it helping me manage the sheer volume of leads I have on the go. " - Kelltontech

BuddyCRM Reviews

11 buyers and buying teams have used Cuspera to assess how well BuddyCRM solved their CRM needs. Cuspera uses 271 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using BuddyCRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Proposal & Quote Management , Campaign Management , as the business use cases that they have been most satisfied while using BuddyCRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management with E-Mail, Phone Calls, Offline and Point Of Sale

4.63/5

Read Reviews (8)

"...Contact management, sales pipeline reporting & email management for sales teams of 5 or more. ..." CRM software for sales teams
Proposal & Quote Management with E-Mail and Phone Calls

4.38/5

Read Reviews (8)

"...Every email, call, appointment, and quote is visible from the contact screen...." Companies
Campaign Management

4.29/5

Read Reviews (5)

"...Zero in on the right prospects for your next marketing campaign...." CRM software for sales teams
campaign analytics

3.92/5

Read Reviews (2)

"...Add your campaigns into the campaign dashboard...."
campaign monitoring

3.28/5

Read Reviews (1)

"...Link lead creation and opportunity management to the relevant marketing campaigns thereby tracking effectiveness and return on investment...."
PEER EXPERIENCES
Contact List Management with E-Mail, Phone Calls, Offline and Point Of Sale

4.63/5

Read Reviews (8)

"...Contact management, sales pipeline reporting & email management for sales teams of 5 or more. ..." CRM software for sales teams
Proposal & Quote Management with E-Mail and Phone Calls

4.38/5

Read Reviews (8)

"...Every email, call, appointment, and quote is visible from the contact screen...." Companies
Campaign Management

4.29/5

Read Reviews (5)

"...Zero in on the right prospects for your next marketing campaign...." CRM software for sales teams
campaign analytics

4.29/5

Read Reviews (2)

campaign monitoring

4.29/5

Read Reviews (1)

13+ more Business Use Cases

Our AI advisor, Wyz, harnessed 271 insights from peers and experts to help you assess how these BuddyCRM use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
BuddyCRM testimonial

Marketing Manager

Kelltontech

I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go.

Testimonial By Kelltontech
BuddyCRM testimonial

Gemma T

MKG Foods

Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T
BuddyCRM testimonial

Johnathan C

Owner

The Marketing Train

Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money.

Testimonial By Johnathan C
CUSTOMERS TESTIMONIALS
BuddyCRM testimonial

Marketing Manager

Kelltontech

I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go.

Testimonial By Kelltontech
BuddyCRM testimonial

Gemma T

MKG Foods

Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T
BuddyCRM testimonial

Johnathan C

Owner

The Marketing Train

Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money.

Testimonial By Johnathan C

Video

Google Maps integration BuddyCRM

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Based on peer insights

Cuspera recommends BuddyCRM for

Use Cases Contact List Management , Proposal & Quote Management , Campaign Management
Medium E-Mail, Phone Calls, Offline
Features Dashboard, Recording
Business Priorities Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue
lightning

Peers used BuddyCRM to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for BuddyCRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.40/5

Read Reviews (21)
Recording

4.32/5

Read Reviews (18)
FEATURES RATINGS AND REVIEWS
Dashboard

4.40/5

Read Reviews (21)
Recording

4.32/5

Read Reviews (18)

IT and Other Capabilities

for BuddyCRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.53/5

Read Reviews (38)
Data Export

4.46/5

Read Reviews (32)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.53/5

Read Reviews (38)
Data Export

4.46/5

Read Reviews (32)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.63/5

Read Reviews (13)
Phone Support

3.61/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.63/5

Read Reviews (13)
Phone Support

3.61/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.52/5

Read Reviews (47)
Analytics

3.85/5

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.52/5

Read Reviews (47)
Analytics

3.85/5

Read Reviews (5)

Software Failure Risk Guidance

?

for BuddyCRM

Overall Risk Meter

Low Medium High

Top Failure Risks for BuddyCRM

Vendor Profile Details

Company Name

BuddyCRM

Company Website

http://buddycrm.com

HQ Location

Charter House, Sandford Street, Lichfield, West Midlands WS13 6QA, GB

Employees

11-50

Social

Financials

PRIVATE