Microsoft Dynamics 365 for Sales Overview
Microsoft Dynamics 365 for Sales utilizes AI and automation to enhance deal closures. Features include conversation intelligence, opportunity scoring, and collaboration tools.
Use Cases
Customers recommend Engagement Management, Contact List Management, Lead Tracking, as the business use cases that they have been most satisfied with while using Microsoft Dynamics 365 for Sales.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Microsoft Dynamics 365 for Sales.
Microsoft Dynamics 365 for Sales Use-Cases and Business Priorities: Customer Satisfaction Data
Microsoft Dynamics 365 for Sales works with different mediums / channels such as E-Mail.
Microsoft Dynamics 365 for Sales's features include Dashboard, Recording, Personalization, etc. and Microsoft Dynamics 365 for Sales support capabilities include AI Powered, Phone Support, Email Support, etc. also Microsoft Dynamics 365 for Sales analytics capabilities include Analytics, and Custom Reports.
Reviews
"...It is easy to add and delete lines on a quote, change margin, QTY, and discount...." Peer review by Ashley R, Market Development Specialist, Information Technology and Services
Microsoft Dynamics 365 for Sales, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Microsoft Dynamics 365 for Sales
Top Industries
- Information Technology and Services
- Computer Software
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Enterprise
Microsoft Dynamics 365 for Sales is popular in Information Technology And Services, Computer Software, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Microsoft Dynamics 365 for Sales Use Cases
How efficiently Does Microsoft Dynamics 365 for Sales manage your Engagement Management?
What solutions does Microsoft Dynamics 365 for Sales provide for Contact List Management?
How does Microsoft Dynamics 365 for Sales facilitate Lead Tracking?
Why is Microsoft Dynamics 365 for Sales the best choice for Sales Document Management?
What makes Microsoft Dynamics 365 for Sales ideal for Workflow Management?
67+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Microsoft Dynamics 365 for Sales solved their CRM needs. Cuspera uses 5451 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Case Studies
CASE STUDY St John Ambulance
CASE STUDY Samsung Electronics Germany
CASE STUDY Liverpool
CASE STUDY RelevanC
CASE STUDY Villa Finder
CASE STUDY s.Oliver
Video
Microsoft Dynamics 365 Sales (CRM): Tutorial for Beginners
Frequently Asked Questions(FAQ)
for Microsoft Dynamics 365 for Sales
What is Microsoft Dynamics 365 for Sales?
Microsoft Dynamics 365 for Sales is a sales automation and forecasting business application that is part of the Dynamics 365 platform. It enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster.
Microsoft Dynamics 365 for Sales keeps track of accounts and contacts, nurtures sales from lead to order, and creates sales collateral. Microsoft Dynamics 365 for Sales capabilities include enabling smarter selling with contextual AI, empower sellers to build relationships, boost sales productivity with seamless tools, improve coaching and sales performance, increase sales profitably with advanced insights, innovate with sales solutions built to evolve and more.
Microsoft Dynamics 365 for Sales API Access, Cadence, Contact Management, Contract Management, Database Management, Funnel Reporting, Integrations, Partner Tracking, Performance Reporting, Pipeline Management, Product & Price Control, Sales Gamification, Quotation Handling, Task Assignment, Territory/Quota Management, Cloud, On-premise and more. It creates marketing lists and campaigns, and even follows service cases associated with specific accounts or opportunities. The Unified Interface framework uses responsive web design principles to provide an optimal viewing and interaction experience for any screen size, device, or orientation.
What is Microsoft Dynamics 365 for Sales used for?
What are the top features of Microsoft Dynamics 365 for Sales?
Who uses Microsoft Dynamics 365 for Sales?
What are Microsoft Dynamics 365 for Sales alternatives?
Where is Microsoft Dynamics 365 for Sales located?
Peers used Microsoft Dynamics 365 for Sales for engagement management and contact list management
Microsoft Dynamics 365 for Sales Competitors
Microsoft Dynamics 365 for Sales Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (732) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (732) |
Microsoft Dynamics 365 for Sales Integrations
Microsoft Dynamics 365 for Sales integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Microsoft Dynamics 365 for Sales
Software Failure Risk Guidance
?for Microsoft Dynamics 365 for Sales
Overall Risk Meter
Top Failure Risks for Microsoft Dynamics 365 for Sales
Microsoft Corporation News
"Using AI is no longer optional" Did Microsoft just make Copilot mandatory for its staff as a ...
Microsoft has mandated the use of AI tools, including GitHub Copilot, for all employees. An internal email from Julia Liuson, President of the Developer Division and GitHub, states that AI adoption is now a core expectation for every role and level at Microsoft. This move signals a company-wide push to embed AI into daily workflows and performance metrics.
Windows 12 Delayed as Microsoft Prepares Windows 11 25H2 Update | TechPowerUp
Microsoft has postponed the launch of Windows 12 and will instead release Windows 11 version 25H2 as its next major update in late 2025. The 25H2 update uses the same platform as 24H2, enabling a seamless upgrade through a small enablement package without a full reinstall. The initial 25H2 preview matches the features of the 24H2 Beta Channel.
Microsoft quietly implies Windows has LOST millions of users since Windows 11 debut
Microsoft updated its official documentation after language suggested Windows may have lost millions of users since the launch of Windows 11. The company clarified this was a wording error and not a reflection of actual user decline. Windows 11 adoption continues to grow, with over 400 million monthly active devices reported. No evidence supports a significant loss in Windows users since Windows 11's debut.
Microsoft Delivers In-Depth View of Security, Governance Functions in Copilot Control System
Microsoft has introduced new security and governance features for its Copilot Control System, focusing on Copilot Studio and AI agent management. Key enhancements include Security Hub for unified security visibility, advanced connector policies to control data access, and integration with Microsoft Purview for compliance. These updates aim to help enterprises securely deploy and govern AI-powered copilots across their organizations.
Microsoft Corporation Profile
Company Name
Microsoft Corporation
Company Website
https://www.microsoft.com/en-usYear Founded
1975
HQ Location
Redmond, WA
Employees
10001+
Social
Financials
IPO
