About Microsoft Dynamics 365 for Sales
Microsoft Dynamics 365 for Sales is a sales automation and forecasting business application that is part of the Dynamics 365 platform. It enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster.
Microsoft Dynamics 365 for Sales keeps track of accounts and contacts, nurtures sales from lead to order, and creates sales collateral. Microsoft Dynamics 365 for Sales capabilities include enabling smarter selling with contextual AI, empower sellers to build relationships, boost sales productivity with seamless tools, improve coaching and sales performance, increase sales profitably with advanced insights, innovate with sales solutions built to evolve and more.
Microsoft Dynamics 365 for Sales API Access, Cadence, Contact Management, Contract Management, Database Management, Funnel Reporting, Integrations, Partner Tracking, Performance Reporting, Pipeline Management, Product & Price Control, Sales Gamification, Quotation Handling, Task Assignment, Territory/Quota Management, Cloud, On-premise and more. It creates marketing lists and campaigns, and even follows service cases associated with specific accounts or opportunities. The Unified Interface framework uses responsive web design principles to provide an optimal viewing and interaction experience for any screen size, device, or orientation.
Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Microsoft Dynamics 365 for Sales solves your CRM needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Microsoft Dynamics 365 for Sales.
Use Cases
Peers recommend Engagement Management , Contact List Management , Lead Tracking , as the business use cases that they have been most satisfied while using Microsoft Dynamics 365 for Sales.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.92/5 ★ |
"...The product offers a variety of features that can improve your sales, customer service and overall business engagement...." Peer review by Scott A, Office Services Coordinator, Insurance |
| engaging and following up |
4.92/5 ★ |
|
| Contact List Management |
4.92/5 ★ |
"...We are using a plugin to gain insights into customers/potential customers such as contacts and company data...." Peer review by Barry M., Strongwell |
| tracking contacts |
4.92/5 ★ |
|
| contacts history |
4.92/5 ★ |
|
| creating contact list |
4.92/5 ★ |
|
| Lead Tracking with E-Mail |
4.99/5 ★ |
"...I the initial dashboard is really nice and easy to keep track of opportunities from emails...." Peer review by User |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.92/5 ★ |
"...The product offers a variety of features that can improve your sales, customer service and overall business engagement...." Peer review by Scott A, Office Services Coordinator, Insurance |
|
| engaging and following up |
4.92/5 ★ |
| Contact List Management |
4.92/5 ★ |
"...We are using a plugin to gain insights into customers/potential customers such as contacts and company data...." Peer review by Barry M., Strongwell |
|
| tracking contacts |
4.92/5 ★ |
| contacts history |
4.92/5 ★ |
| creating contact list |
4.92/5 ★ |
| Lead Tracking with E-Mail |
4.99/5 ★ |
"...I the initial dashboard is really nice and easy to keep track of opportunities from emails...." Peer review by User |
|
67+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5451 insights from peers and experts to help you assess how these Microsoft Dynamics 365 for Sales use cases fit your CRM needs.
Popular Business Setting
for Microsoft Dynamics 365 for Sales
Top Industries
- Information Technology and Services
- Computer Software
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Microsoft Dynamics 365 for Sales to Enhance customer relationships and Acquire customers
Microsoft Dynamics 365 for Sales Alternatives
Peer and Expert Opinion on Features
for Microsoft Dynamics 365 for Sales
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (152) |
| Recording | Read Reviews (118) |
| Personalization | Read Reviews (95) |
| Ticketing | Read Reviews (34) |
| Templates | Read Reviews (23) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (152) |
| Recording | Read Reviews (118) |
| Personalization | Read Reviews (95) |
| Ticketing | Read Reviews (34) |
| Templates | Read Reviews (23) |
IT and Other Capabilities
for Microsoft Dynamics 365 for Sales
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (379) |
| Data Import | Read Reviews (766) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (379) |
| Data Import | Read Reviews (766) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (47) |
| Email Support | Read Reviews (43) |
| Chat Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (605) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (47) |
| Email Support | Read Reviews (43) |
| Chat Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (605) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (732) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (732) |
Failure Risk Guidance Security Report
?for Microsoft Dynamics 365 for Sales
Overall Risk Meter
Top Failure Risks for Microsoft Dynamics 365 for Sales
Vendor Profile Details
HQ Location
Redmond, WA
Employees
10001+
Social
Financials
IPO
