workbooks.com Overview

This is a summary of the comprehensive capabilities and benefits of workbooks.com based on over 4450 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

workbooks.com, Maximizer CRM, Suitecrm, Copper, Vtiger all-in-one CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if workbooks.com is right for your needs? Our Cuspera AI engine can evaluate how workbooks.com fits your specific business needs, industry, and context. Get your personalized assessment report today.

workbooks.com supports business activities such as:

  • Engagement Management
  • Proposal & Quote Management
  • Contact List Management
  • Lead Tracking
  • Campaign Management

workbooks.com can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve ROI, Improve Internal Communications, etc. As a solution, workbooks.com's capabilities include Recording, Dashboard, Personalization, etc.

workbooks.com Financial Services Vertical is its biggest customer base.

Reviews

"The Process Was Easier Than We Expected. Using Spreadsheets, We Consolidated All of the Data Across the Business. It Only Took Two Weeks to Populate the System With All the Names, Addresses, Emails, Phone Numbers, Relevant Documents and So on for Ou...r 700 Customers. And Then We Were Ready to Go. " - Adam Priestley

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well workbooks.com solved their CRM needs. Cuspera uses 4450 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using workbooks.com.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Improve Efficiency
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Improve Consistency
  • Improve Visibility
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Proposal & Quote Management , Contact List Management , as the business use cases that they have been most satisfied while using workbooks.com.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.91/5 ★

Read Reviews (101)

"...Northdoor had been using Salesforce.com as its CRM system to manage customer engagement and track sales pipeline. ..." Case Study Northdoor
engaging and following up

4.89/5 ★

Read Reviews (75)

"...We rarely miss an opportunity to follow up on new quotes or new business...."
engaging with scheduling & cadence

3.46/5 ★

Read Reviews (1)

"...Hoopla Many of these sales tools include popular features, such as contact management, social prospecting, data and list services, email engagement, phone dialers, and sales cadence features. ..."
Proposal & Quote Management

4.71/5 ★

Read Reviews (80)

"...Their procurement process dictates that a supplier quotation is required before a Purchase Order can be generated...." Case Study Northdoor
Contact List Management

4.46/5 ★

Read Reviews (72)

"...We used to have to make and update lists of contacts in Excel and do a monthly report on our activities...."
contacts history

4.00/5 ★

Read Reviews (18)

"...The fact that it is cloud based and can be accessed anywhere, anytime which is helpful in meetings if I need to find out client order history there and then...."
tracking contacts

4.22/5 ★

Read Reviews (4)

"...com was fine for managing our customer contacts and tracking deals, however it didn t extend to include sales order processing. ..."
creating contact list

3.42/5 ★

Read Reviews (1)

"...Creating opportunities, contact and companies from Leads is very quick - much better than some other CRMs, and also the overall user experience is intuitive and efficient. ...."
PEER EXPERIENCES
Engagement Management

4.91/5 ★

Read Reviews (101)

"...Northdoor had been using Salesforce.com as its CRM system to manage customer engagement and track sales pipeline. ..." Case Study Northdoor
engaging and following up

4.91/5 ★

Read Reviews (75)

engaging with scheduling & cadence

4.91/5 ★

Read Reviews (1)

Proposal & Quote Management

4.71/5 ★

Read Reviews (80)

"...Their procurement process dictates that a supplier quotation is required before a Purchase Order can be generated...." Case Study Northdoor
Contact List Management

4.46/5 ★

Read Reviews (72)

"...We used to have to make and update lists of contacts in Excel and do a monthly report on our activities...." Peer review by Andrew E, Commercial Services Manager, Research
contacts history

4.46/5 ★

Read Reviews (18)

tracking contacts

4.46/5 ★

Read Reviews (4)

creating contact list

4.46/5 ★

Read Reviews (1)

56+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4450 insights from peers and experts to help you assess how these workbooks.com use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Adam Priestley

Business Development Manager

Palagan

The Process Was Easier Than We Expected. Using Spreadsheets, We Consolidated All of the Data Across the Business. It Only Took Two Weeks to Populate the System With All the Names, Addresses, Emails, Phone Numbers, Relevant Documents and So on for Our 700 Customers. And Then We Were Ready to Go. Testimonial By Adam Priestley

Natalie Worth

Head Of Finance And Administration

Caba

We can now monitor and evaluate all of our information, at the click Of a button … with workbooks we now have a full understanding of All the different stakeholders and the relationship they have with Caba. Testimonial By Natalie Worth

Craig Abrahart

Managing Director

Not Going To Uni

Even with Discounted Licence Prices, the Cost of Staying With Salesforce Was Quickly Becoming Prohibitive. So We Had to Look for a More Cost-effective and Superior Solution and a Crm Consultant Recommended Workbooks. Testimonial By Craig Abrahart
CUSTOMERS TESTIMONIALS

Adam Priestley

Business Development Manager

Palagan

The Process Was Easier Than We Expected. Using Spreadsheets, We Consolidated All of the Data Across the Business. It Only Took Two Weeks to Populate the System With All the Names, Addresses, Emails, Phone Numbers, Relevant Documents and So on for Our 700 Customers. And Then We Were Ready to Go. Testimonial By Adam Priestley

Natalie Worth

Head Of Finance And Administration

Caba

We can now monitor and evaluate all of our information, at the click Of a button … with workbooks we now have a full understanding of All the different stakeholders and the relationship they have with Caba. Testimonial By Natalie Worth

Craig Abrahart

Managing Director

Not Going To Uni

Even with Discounted Licence Prices, the Cost of Staying With Salesforce Was Quickly Becoming Prohibitive. So We Had to Look for a More Cost-effective and Superior Solution and a Crm Consultant Recommended Workbooks. Testimonial By Craig Abrahart

Case Studies

COMPANY CASE STUDIES
Case Study CABA

Learn How Workbooks helped CABA with improved intelligence and enhanced marketing, bringing each department of the company together.

Read More
Case Study Helen Brett

Find out How Workbooks helped Helen Brett in increasing the number of deposits paid by 3%

Read More
Case Study Forum of Private Business

How Workbooks CRM provides consistent, accurate data that helps the Forum team improve the service they offer to their members.

Read More

Frequently Asked Questions(FAQ)

for workbooks.com

What is workbooks.com?

Workbooks.com is a cloud-based Customer Relationship Management (CRM) solution that enables mid-market organisations to efficiently acquire, convert and retain customers. It helps small and midsize businesses to improve their business strategies and customer services.

What is workbooks.com used for?

workbooks.com is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Proposal & Quote Management and Contact List Management .

What are the top features of workbooks.com?

Recording, Dashboard and Personalization are some of the top features of workbooks.com.

Who uses workbooks.com?

workbooks.com is used by Financial Services, Computer Software and Non-Profit Organization Management among other industries.

What are workbooks.com alternatives?

Maximizer CRM, Suitecrm, Copper and Vtiger All-In-One CRM are popular alternatives for workbooks.com.

Where is workbooks.com located?

workbooks.com is headquartered at 330 Roberts Street, Suite 402, East Hartford, CT 06108, United States.

Popular Business Setting

for workbooks.com

Top Industries

  • Financial Services
  • Computer Software
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used workbooks.com to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for workbooks.com

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.13/5 ★

Read Reviews (179)
Dashboard

3.40/5 ★

Read Reviews (96)
Personalization

3.87/5 ★

Read Reviews (68)
Templates

3.05/5 ★

Read Reviews (27)
Ticketing

4.47/5 ★

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Recording

4.13/5 ★

Read Reviews (179)
Dashboard

3.40/5 ★

Read Reviews (96)
Personalization

3.87/5 ★

Read Reviews (68)
Templates

3.05/5 ★

Read Reviews (27)
Ticketing

4.47/5 ★

Read Reviews (11)

IT and Other Capabilities

for workbooks.com

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.97/5 ★

Read Reviews (360)
Data Import

3.83/5 ★

Read Reviews (719)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.97/5 ★

Read Reviews (360)
Data Import

3.83/5 ★

Read Reviews (719)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.47/5 ★

Read Reviews (80)
Chat Support

4.38/5 ★

Read Reviews (65)
24/7 Support

4.32/5 ★

Read Reviews (624)
Email Support

4.22/5 ★

Read Reviews (83)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.47/5 ★

Read Reviews (80)
Chat Support

4.38/5 ★

Read Reviews (65)
24/7 Support

4.32/5 ★

Read Reviews (624)
Email Support

4.22/5 ★

Read Reviews (83)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.28/5 ★

Read Reviews (6)
Analytics

4.77/5 ★

Read Reviews (86)
Custom Reports

3.88/5 ★

Read Reviews (649)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.28/5 ★

Read Reviews (6)
Analytics

4.77/5 ★

Read Reviews (86)
Custom Reports

3.88/5 ★

Read Reviews (649)

Software Failure Risk Guidance

?

for workbooks.com

Overall Risk Meter

Low Medium High

Top Failure Risks for workbooks.com

Vendor Profile Details

Company Name

Workbooks

Company Website

https://www.workbooks.com/

HQ Location

330 Roberts Street, Suite 402, East Hartford, CT 06108, United States

Employees

11-50

Social

Financials

SEED