workbooks.com Overview

Workbooks offers a free interactive CRM demo with no login required. It is an affordable, feature-rich CRM tailored to boost business efficiency.

Use Cases

Customers recommend Engagement Management, Proposal & Quote Management, Contact List Management, as the business use cases that they have been most satisfied with while using workbooks.com.

Other use cases:

  • Lead Tracking
  • Campaign Management
  • Workflow Management
  • Helpdesk Management
  • Lead Management
  • Contract Management
  • Forecasting
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using workbooks.com.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Improve Efficiency
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Improve Consistency
  • Improve Visibility
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
See all business priorities See less business priorities

workbooks.com Use-Cases and Business Priorities: Customer Satisfaction Data

workbooks.com's features include Recording, Dashboard, Personalization, etc. and workbooks.com support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also workbooks.com analytics capabilities include Analytics, and Custom Reports.

Reviews

"We Quickly Realised That We Needed to Implement a System That Could Act as a Job Database, Providing a Simple Way of Storing and Referencing Jobs." - Gary Jordan

Peer review evidence (same sources as the product rating summary)

"...Manage your team s workload better, prioritize your marketing resource effectively and ensure your sales teams follow-up the leads most likely to convert...." Solutions
"...He explains, Workbooks offered a solution that would not only resolve the data sharing problems within the sales and marketing teams but also the functionality to generate quotes, supplier orders and invoices from a single, fully integrated system...." Case Study CSols Ltd
"...Mainly Contact and Account Management, Opportunity Management, Emails, Activities and Reporting..." Peer review by Consultant

workbooks.com, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for workbooks.com

Top Industries

  • Financial Services
  • Computer Software
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

workbooks.com is popular in Financial Services, Computer Software, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

workbooks.com Customer wins, Customer success stories, Case studies

How does workbooks.com address your Engagement Management Challenges?

How efficiently Does workbooks.com manage your Proposal & Quote Management?

What Are the key features of workbooks.com for Contact List Management?

Why is workbooks.com the best choice for Lead Tracking?

What solutions does workbooks.com provide for Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well workbooks.com solved their CRM needs. Cuspera uses 4450 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
workbooks.com testimonial

Gary Jordan

Operations Manager

Clinkclink Ltd

We Quickly Realised That We Needed to Implement a System That Could Act as a Job Database, Providing a Simple Way of Storing and Referencing Jobs. Testimonial By Gary Jordan
workbooks.com testimonial

Rory Dear

Managing Director

Datasound Laboratories

We had our most successful year ever by a factor of 30% but we weren’t any busier as a result! Testimonial By Rory Dear
workbooks.com testimonial

Jane Connors

Finance Director

Forum Of Private Business

We were very keen to move to a system we could use straight out of the Box. We wanted something that would need one or two tweaks rather Than the heavily customised system we were used to. We knew that using A system that was as near standard as possible would mean we’d be Able to keep it up to dat...e much more easily.

Testimonial By Jane Connors
CUSTOMERS TESTIMONIALS
workbooks.com testimonial

Gary Jordan

Operations Manager

Clinkclink Ltd

We Quickly Realised That We Needed to Implement a System That Could Act as a Job Database, Providing a Simple Way of Storing and Referencing Jobs. Testimonial By Gary Jordan
workbooks.com testimonial

Rory Dear

Managing Director

Datasound Laboratories

We had our most successful year ever by a factor of 30% but we weren’t any busier as a result! Testimonial By Rory Dear
workbooks.com testimonial

Jane Connors

Finance Director

Forum Of Private Business

We were very keen to move to a system we could use straight out of the Box. We wanted something that would need one or two tweaks rather Than the heavily customised system we were used to. We knew that using A system that was as near standard as possible would mean we’d be Able to keep it up to dat...e much more easily.

Testimonial By Jane Connors
 

ATG Media - Media And Publishing - Medium

London, UK

Workbooks helped ATG Media modernize its business operations. ATG Media replaced its outdated AdTrak system with Workbooks to combine CRM, advert management, and production management. The platform i...mproved contact management, sales order processing, and financial data integration. Teams now track advert fulfilment and collaborate better. Workbooks gives ATG Media flexibility and visibility for future growth.

 

Aspin - Information Technology And Services - Small

Southampton, UK

Aspin used Workbooks CRM to unify customer data from multiple systems. Before, teams worked in silos with limited visibility. Workbooks CRM gave Aspin a single view of all customer interactions. Sale...s, marketing, and support now share information quickly. The team tracks leads, manages support, and runs campaigns in one place. Reporting tools help leaders see business performance clearly.

 

Ultima Media - Publishing - Small

London, UK

Ultima Media used Workbooks CRM to unify data from 15 sources. Before, they struggled with fragmented data and slow campaign building. Workbooks helped them clean data, improve segmentation, and auto...mate reporting. Sales teams now manage all activities in one place and win five times more business. Marketing halved email volumes but still sold out products. Data quality tools and web insights boosted targeting and decision-making.

 

BPL Plasma - Hospital & Health Care - Large

Austin, USA

BPL Plasma used Workbooks CRM to boost donor return rates. Before, they relied on static spreadsheets, causing inefficiencies and privacy risks. Workbooks centralized campaign management and automate...d donor tracking. The CRM improved call return rates and made outreach more efficient. The team saw a higher rate of donors returning after switching to Workbooks.

 

Capital Access Group - Financial Services - Small

London, UK

Workbooks CRM helped Capital Access Group centralize investor relations. The company struggled with fragmented data across Outlook and Excel, leading to duplicate and incomplete records. Workbooks CR...M replaced multiple systems, making it easy to track client interactions and segment data. Custom fields allowed Capital Access Group to record all client activity and run targeted marketing campaigns. The intuitive interface and tailored onboarding sped up adoption across the team.

 

CSols - Information Technology And Services - Small

Liverpool, UK

CSols used Workbooks CRM to manage sales, support, contracts, projects, and finance in one place. The company automated support case logging and sped up quoting with instant PDF generation. Monthly r...eports now pull live data for better project tracking. Teams access the system from anywhere, improving productivity. Workbooks CRM made processes faster and easier for everyone at CSols.

More of What You Need

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing workbooks.com

What is workbooks.com?

Workbooks.com is a cloud-based Customer Relationship Management (CRM) solution that enables mid-market organisations to efficiently acquire, convert and retain customers. It helps small and midsize businesses to improve their business strategies and customer services.

Workbooks.com provides order management and fulfillment, invoicing and supplier management through data processing, enabling organizations to differentiate against the competition and run their business smoothly. Workbooks joins up the entire organisation around data and processes - promoting teamwork and collaboration, provides a single 360° view of customers, and the information is accessible anytime, anywhere.

Workbooks features include Marketing, Sales, Order processing, and Customer Service. It helps marketing departments run campaigns and generate more quality leads; it enables sales team to work more effectively, better identify opportunities, close more deals and grow revenue; it empowers customer support teams to deliver exceptional service and drive customer satisfaction; and it extends beyond sales, marketing and customer support to include order management, fulfilment, invoicing and supplier management. Customers see their productivity increased, their operations streamlined, insightful decisions are made and the business is better equipped to differentiate against the competition.

What is workbooks.com used for?

workbooks.com is a CRM Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Proposal & Quote Management and Contact List Management .

What are the top features of workbooks.com?

Recording, Dashboard and Personalization are some of the top features of workbooks.com.

Who uses workbooks.com?

workbooks.com is used by Financial Services, Computer Software and Non-Profit Organization Management among other industries.

What are workbooks.com alternatives?

Less Annoying CRM, Teamgate CRM, Monday Sales CRM and ClickUp are popular alternatives for workbooks.com.

Where is workbooks.com located?

workbooks.com is headquartered at 330 Roberts Street, Suite 402, East Hartford, CT 06108, United States.
lightning

Peers used workbooks.com for engagement management and proposal & quote management

workbooks.com Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.28/5

Read Reviews (6)
Analytics

4.77/5

Read Reviews (86)
Custom Reports

3.88/5

Read Reviews (649)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.28/5

Read Reviews (6)
Analytics

4.77/5

Read Reviews (86)
Custom Reports

3.88/5

Read Reviews (649)

Software Failure Risk Guidance

?

for workbooks.com

Overall Risk Meter

Low Medium High

Top Failure Risks for workbooks.com

Workbooks Online Limited News

Awards

Workbooks wins PPA Tech Partner of the Year

Workbooks has been awarded the PPA Tech Partner of the Year, recognized for its strong client relationships, excellent retention rates, and customer-focused approach. The award highlights Workbooks' ability to help publishing teams streamline their software and leverage data to enhance subscriptions, event revenue, and advertiser relationships.

Awards

ISG name Workbooks CRM as an Exemplary Provider for customer experience

Workbooks CRM has been recognized by ISG as an Exemplary Provider for customer experience, achieving the highest performance score of 15.4% and a B++ grade. This accolade highlights Workbooks' commitment to delivering superior customer support, responsive service, and successful implementations. The recognition underscores Workbooks' focus on providing clear, user-friendly CRM solutions without hidden complexities or costs.

Financial

BGF invests 16.6m in Workbooks to accelerate growth of its No-BS CRM platform

BGF has invested 16.6m in Workbooks to enhance its CRM platform's growth. The funding will accelerate go-to-market strategies and product development, focusing on integrated workflows across sales, operations, and finance. Workbooks aims to expand its US presence while maintaining its customer-first approach. BGF will hold a minority stake and a board seat.

Product

Workbooks Takes On CRM Giants With Plain-English AI

Workbooks has launched an AI-enabled CRM designed for mid-market companies, addressing the slow AI adoption in CRM systems. The platform offers seamless integration and actionable insights without the complexity of enterprise solutions. Key features include AI agents like Sales Coach and Research Agent, which provide tailored sales strategies and prospect scoring. The CRM operates natively within Workbooks, with future plans for broader integration.

Workbooks Online Limited Profile

HQ Location

330 Roberts Street, Suite 402, East Hartford, CT 06108, United States

Employees

11-50

Social

Financials

SEED