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Compare Netsuite CRM vs Commence

Comparison Summary

For Netsuite CRM vs Commence comparison, Our AI algorithm looked at 2884 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Netsuite CRM and Commence to solve their respective business needs.

Pros and cons of Netsuite CRM and Commence

Netsuite CRM is more suited to businesses that require Workflow Management and Sales Document Management where as Commence is focused towards Generation Of New Leads with E-Mail and Contact List Management .

logo Netsuite CRM

Focus area

Software Failure Risk

  • medium

logo Commence

Focus area

Commence is better than Netsuite CRM for

Software Failure Risk

  • low

About

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Customer Relationship Management (CRM) Software

Age

1977

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

70

69

Total Goals
(we found evidences for)

10

15

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


workflow management


contact list management



engagement management

engaging and following up



helpdesk management


customer case management


account management


campaign management

campaign analytics


generation of new leads


social media management

social media analytics



communication management

sending & publishing communications





opportunity management


business development


training & onboarding


performance management



follower management


relationship management



conversion management



sales commission management


pipeline management


products & pricelist management


promotion management


billing and invoice management




lifetime value management


discount management




competitive intelligence


loyalty management

identify target customers


customer feedback management

measuring customer satisfaction



segmentation and targeting


lead qualification



knowledge management



meeting management


sales call management

meeting management


calendar management


personalized marketing




social media marketing



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Improve consistency

  • Improve efficiency

  • Scale best practices

  • Improve navigation

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more
  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting