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Compare Mouseflow vs FullStory

Failure Risk Guidance Security Report ?

Failure Risk for Mouseflow medium Failure Risk for FullStory medium
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Comparison Summary

This comparison report of Mouseflow vs. FullStory is based on a specific set of business needs and context. The comparison uses 4374 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mouseflow and FullStory

Mouseflow, FullStory, Inspectlet, Smartlook, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mouseflow covers Engagement Management with Website, Funnel Analysis with Website, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

FullStory focuses on Engagement Management with Website, Products & Pricelist Management, Helpdesk Management with Chat, Customer Feedback Management, etc.

"Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking. We’ve been watching sessions and found that people can’t actually complete the form —... trying a few times and then bouncing….everyone of those leads can be worth several thousand. " - James Kinsley

"Solving mobile issues can be extremely difficult. With other analytics platforms, we could only get a fraction of the story—but FullStory makes decision-making easier by grouping all of our mobile data together in one place. Since implementing FullS...tory on our native mobile apps, we’ve been able to resolve significant mobile issues in days rather than months, and decrease churn associated with frustrating mobile experiences. " - Joshua Lowe

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mouseflow

Focus area

Software Failure Risk

  • medium

logo FullStory

Focus area

Software Failure Risk

  • medium

About

Mouseflow: Session Replay, Heatmaps, Funnels, Forms & User ...

FullStory - Digital Experience Analytics, Session Replay, Heatmaps

Age

2010

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

49

64

Total Goals
(we found evidences for)

9

12

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (70)

Read Reviews (150)

engaging and following up

Read Reviews (26)

Read Reviews (68)

funnel analysis

Read Reviews (40)

Read Reviews (20)

customer feedback management

Read Reviews (27)

Read Reviews (36)

measuring customer satisfaction

Read Reviews (15)

Read Reviews (4)

measuring net promoter score

Read Reviews (3)

Read Reviews (15)

helpdesk management

Read Reviews (18)

Read Reviews (39)

products & pricelist management

Read Reviews (17)

Read Reviews (43)

product marketing

Read Reviews (10)

Read Reviews (9)

communication management

Read Reviews (9)

Read Reviews (5)

sending & publishing communications

Read Reviews (9)

Read Reviews (4)

content management

Read Reviews (9)

Read Reviews (9)

content curation

Read Reviews (3)

Read Reviews (0)

content sharing

Read Reviews (0)

Read Reviews (2)

workflow management

Read Reviews (8)

Read Reviews (16)

segmentation and targeting

Read Reviews (7)

Read Reviews (3)

social media management

Read Reviews (6)

Read Reviews (6)

social media analytics

Read Reviews (4)

Read Reviews (6)

training & onboarding

Read Reviews (6)

Read Reviews (28)

conversion management

Read Reviews (5)

Read Reviews (6)

competitive intelligence

Read Reviews (5)

Read Reviews (2)

rating and review management

Read Reviews (4)

Read Reviews (7)

sales document management

Read Reviews (4)

Read Reviews (5)

proposal & quote management

Read Reviews (3)

Read Reviews (4)

business development

Read Reviews (4)

Read Reviews (0)

account management

Read Reviews (3)

Read Reviews (5)

generation of new leads

Read Reviews (2)

Read Reviews (3)

campaign management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (1)

Read Reviews (3)

lead qualification

Read Reviews (0)

Read Reviews (3)

customer case management

Read Reviews (0)

Read Reviews (6)

knowledge management

Read Reviews (0)

Read Reviews (4)

contact list management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • See 6 more

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve efficiency

  • Grow market share

  • Improve ROI

  • Establish thought leadership

  • See 9 more

Top Channels

Channels Used

  • website

  • chat

  • user generated content

  • blogs

  • mobile

  • offline

  • phone calls

  • e-mail

  • social media

  • promotions

  • mobile app

  • games

  • point of sale

  • video

  • Slack

  • Twitter

  • LinkedIn

  • movies

  • display advertisement

  • on premises

  • events

  • trade shows

  • review sites

  • Amazon

  • See 21 more

  • website

  • chat

  • user generated content

  • blogs

  • mobile

  • offline

  • phone calls

  • e-mail

  • social media

  • promotions

  • mobile app

  • games

  • point of sale

  • video

  • Slack

  • Twitter

  • LinkedIn

  • movies

  • display advertisement

  • on premises

  • events

  • trade shows

  • review sites

  • Amazon

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting