Mouseflow Overview
This is a summary of the comprehensive capabilities and benefits of Mouseflow based on over 2049 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Mouseflow, Inspectlet, Smartlook, Acoustic Insights, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Mouseflow is right for your needs? Our Cuspera AI engine can evaluate how Mouseflow fits your specific business needs, industry, and context. Get your personalized assessment report today.
Mouseflow supports business activities such as:
- Engagement Management
- Funnel Analysis
- Customer Feedback Management
- Helpdesk Management
- Products & Pricelist Management
Mouseflow can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Improve ROI, Improve Brand Engagement, etc. It can help manage these activities if you use Website Phone Calls and E-Mail for these needs. As a solution, Mouseflow's capabilities include Recording, Feedback Surveys, Landing Page, etc.
Mouseflow was founded in 2010. Transportation/Trucking/Railroad Vertical is its biggest customer base.
Reviews
"Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking. We’ve been watching sessions and found that people can’t actually complete the form —... trying a few times and then bouncing….everyone of those leads can be worth several thousand. " - James Kinsley
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Mouseflow solved their Conversion Rate Optimization needs. Cuspera uses 2049 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using Mouseflow.
Use Cases
Peers recommend Engagement Management , Funnel Analysis , Customer Feedback Management , as the business use cases that they have been most satisfied while using Mouseflow.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management with Website |
4.94/5 ★ |
"...Add Mouseflow to your SquareSpace site to visualize how your customers are interacting with your site...." Mouseflow & SquareSpace |
engaging and following up |
4.84/5 ★ |
"...Take those users interested in learning about a more specific topic in-depth from the awareness/TOFU stage to keep them engaged with the brand...." Conversion Funnel Optimization |
Funnel Analysis with Website |
4.87/5 ★ |
"...It increases your conversion rates for web traffic through session replay, heatmaps (click, movement, scroll, attention, and geography), funnels, form analytics, and user feedback...." Top website engagement Tools to turn traffic into your customer [2020] |
Customer Feedback Management |
4.81/5 ★ |
"...Uncover insights otherwise invisible to increase sales and overall user satisfaction...." Mouseflow & Prestashop |
measuring customer satisfaction |
4.68/5 ★ |
"...Uncover insights otherwise invisible to increase sales and overall user satisfaction...." Mouseflow & Magento |
measuring net promoter score |
4.03/5 ★ |
"...(large) Net Promoter Score (numbers or smileys) User feedback is typically collected via: Survey emails (often triggered after certain events, like a support call) Customer service teams...." Usability Testing & Surveys |
PEER EXPERIENCES | |
---|---|
Engagement Management with Website |
4.94/5 ★ |
"...Add Mouseflow to your SquareSpace site to visualize how your customers are interacting with your site...." Mouseflow & SquareSpace |
|
engaging and following up |
4.94/5 ★ |
Funnel Analysis with Website |
4.87/5 ★ |
"...It increases your conversion rates for web traffic through session replay, heatmaps (click, movement, scroll, attention, and geography), funnels, form analytics, and user feedback...." Top website engagement Tools to turn traffic into your customer [2020] |
|
Customer Feedback Management |
4.81/5 ★ |
"...Uncover insights otherwise invisible to increase sales and overall user satisfaction...." Mouseflow & Prestashop |
|
measuring customer satisfaction |
4.81/5 ★ |
measuring net promoter score |
4.81/5 ★ |
34+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2049 insights from peers and experts to help you assess how these Mouseflow use cases fit your Conversion Rate Optimization needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking. We’ve been watching sessions and found that people can’t actually complete the form — trying a few times and then bouncing….everyone of... those leads can be worth several thousand. |
|
he IP was the common denominator. I wouldn’t have identified these fraudulent orders without using your system (Mouseflow). We immediately called PayPal and were able to go ahead and cancel these orders Testimonial By Frady Yacoub |
CUSTOMERS | TESTIMONIALS |
---|---|
James Kinsley Co-Owner Ucruise Sydney |
Being able to watch sessions has really saved us thousands. The amount of times we’ve built errors into our forms, meaning people can’t convert, is quite shocking. We’ve been watching sessions and found that people can’t actually complete the form — trying a few times and then bouncing….everyone of... those leads can be worth several thousand. |
Frady Yacoub owner Esource Parts |
he IP was the common denominator. I wouldn’t have identified these fraudulent orders without using your system (Mouseflow). We immediately called PayPal and were able to go ahead and cancel these orders Testimonial By Frady Yacoub |
Case Studies
COMPANY | CASE STUDIES |
---|---|
Case Study Ucruise SydneyRead More |
|
Case Study Esource PartsRead More |
Frequently Asked Questions(FAQ)
for Mouseflow
What is Mouseflow?
What is Mouseflow used for?
What are the top features of Mouseflow?
Who uses Mouseflow?
What are Mouseflow alternatives?
Where is Mouseflow located?
Popular Business Setting
for Mouseflow
Top Industries
- Transportation/Trucking/Railroad
- Consumer Electronics
- Insurance
Popular in
- Small Business
- Enterprise
- Mid Market
Mouseflow Alternatives
Peer and Expert Opinion on Features
for Mouseflow
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (203) |
Feedback surveys | Read Reviews (54) |
Landing page | Read Reviews (17) |
Personalization | Read Reviews (11) |
Widgets | Read Reviews (7) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Recording | Read Reviews (203) |
Feedback surveys | Read Reviews (54) |
Landing page | Read Reviews (17) |
Personalization | Read Reviews (11) |
Widgets | Read Reviews (7) |
IT and Other Capabilities
for Mouseflow
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (214) |
Data Import | Read Reviews (245) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (214) |
Data Import | Read Reviews (245) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (81) |
Phone Support | Read Reviews (4) |
Chat Support | Read Reviews (2) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (81) |
Phone Support | Read Reviews (4) |
Chat Support | Read Reviews (2) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (265) |
Custom Reports | Read Reviews (476) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (265) |
Custom Reports | Read Reviews (476) |
Software Failure Risk Guidance
?for Mouseflow
Overall Risk Meter
Top Failure Risks for Mouseflow
Vendor Profile Details
HQ Location
1250 S Capital of Texas Hwy Bldg 3, Suite 400 Austin, TX 78746 United States
Employees
11-50
Social
Financials
PRIVATE