Real-World Case Studies and Customer Success Stories with Mouseflow

How Mouseflow helped establish Ucruise Sydney as one of the world’s premier private boating companies

How Mouseflow helped establish Ucruise Sydney as one of the world’s premier private boating companies

How Mouseflow helped establish Ucruise Sydney as one of the world’s premier private boating companies

How Mouseflow helped establish Ucruise Sydney as one of the world’s premier private boating companies

How Mouseflow helped establish Ucruise Sydney as one of the world’s premier private boating companies

Using Mouseflow really put some flags up in terms of how the shopper was shopping — which was the number one flag.

Using Mouseflow really put some flags up in terms of how the shopper was shopping — which was the number one flag.

Mouseflow helped BSH improve website navigation for their many local sites. The UX team used session replay and heatmaps to see how users moved through menus and where they clicked. Over 300 team mem...bers tracked 126 websites with Mouseflow. The team used these insights to reorganize menus and make important items easier to find. This led to a better user experience and more data-driven decisions.
Show More..

Using Mouseflow really put some flags up in terms of how the shopper was shopping — which was the number one flag.

Using Mouseflow really put some flags up in terms of how the shopper was shopping — which was the number one flag.

Using Mouseflow really put some flags up in terms of how the shopper was shopping — which was the number one flag.

Mouseflow helped MEGABAD, a global e-commerce retailer for sanitary products, fix a drop in conversions during checkout. The team used Mouseflow to record 100% of user sessions and analyze conversion... funnels. They found technical issues like delayed button loading and form problems that caused users to abandon checkout. After fixing these, MEGABAD saw a 78% increase in conversions and a 98% increase from cart to checkout. Mouseflow's session replay and form analytics tools were key to these improvements.
Show More..

Mouseflow helped MEGABAD, a global eCommerce retailer, improve their checkout experience. MEGABAD faced a drop in conversions from their search engine ads, despite normal traffic. Using Mouseflow's s...ession replay and funnel analytics, they found a delayed 'Buy' button and tracking errors in the checkout. Fixing these issues led to a 78% increase in conversion rate and a 98% improvement from cart to checkout. The team also analyzed 80,000 user flows and recorded 1.5 million monthly sessions.
Show More..

Mouseflow Journey Analytics helped Curative improve user flows on their website. Curative used the tool to track how different users moved through key conversion pages. They found users often circled... back to the homepage before converting. By strengthening internal links and adding in-line calls to action, Curative made the process easier. This led to a 65% increase in form submissions, 82% more engaged sessions, and a 67% higher engagement rate.
Show More..

Mouseflow helped Derek Rose, a luxury nightwear and loungewear brand, improve their Shopify store conversions. After sales dropped post-pandemic, Derek Rose used Mouseflow’s behavior analytics to fin...d where users struggled on their website. They found issues like slow-loading pages and a problematic popup. By fixing these problems, Derek Rose increased their conversion rate by 37% and lowered their bounce rate by 12%. Mouseflow’s session recordings made it easy to spot and explain these issues to their team.
Show More..

Mouseflow helped Goldner Fashion improve website usability for older shoppers. The team used session replay to find why users left during checkout. They added promo codes to the checkout page, which ...cut cart abandonment by 15%. They made filters easier to use, leading to a 70% increase in filter usage. Add-to-cart clicks rose by 30%. The changes led to a 5% increase in conversion rate.
Show More..

Mouseflow helped Cotopaxi improve their website by using real user feedback and behavior data. Cotopaxi used Mouseflow’s surveys and heatmaps to learn what users want and where they struggle. The tea...m built a website roadmap and A/B testing plan based on this data. They ran 5 experiments per month for a year. Mouseflow recorded 300,000 sessions each month, helping Cotopaxi make changes that improved user experience.
Show More..

Mouseflow helped Rains, a Danish fashion brand, improve their ecommerce conversion rate. Rains used Mouseflow to find website friction and errors. They ran A/B tests with Google Optimize to test chan...ges. The results were a 9.8% lift in cart conversions and a 10.8% lift in checkout flow. Rains recorded 500,000 sessions to guide their decisions. This led to more revenue and a better customer experience.
Show More..

Mouseflow helped Rains, a Danish fashion brand, boost their e-commerce conversion rate. Rains used Mouseflow's session replay, heatmaps, and form analytics to find website friction and errors. They r...an A/B tests with Google Optimize to improve user experience. The changes led to a 9.8% increase in cart conversions and a 10.8% uplift in checkout conversions. Rains recorded 500,000 sessions monthly to guide their decisions.
Show More..

Mouseflow helped Derek Rose, a luxury nightwear brand, improve their Shopify store's user experience. After sales dropped post-pandemic, the team used Mouseflow's behavior analytics and session recor...dings to find where users struggled. They discovered issues with slow page loads and a problematic location popup, especially on mobile. By fixing these problems, Derek Rose increased their conversion rate by 37% and reduced bounce rate by 12%. The changes led to a smoother, more premium online shopping experience.
Show More..

Mouseflow helped Orbit Group improve user engagement on their customer hub website. Orbit used heatmaps and session recordings to find that users were not scrolling to key forms. By moving the call-t...o-action higher, they increased course sign-ups by 42%. They also fixed misleading images and navigation, which boosted traffic to linked pages by 16%. Mouseflow made it easier for residents to access important services and improved the overall user experience.
Show More..

Mouseflow helped WP Engine improve website navigation and customer support. The team used heatmaps to see how users interacted with site content. They found enterprise content was hidden and moved it... to the main menu. This change led to a 6% increase in navigation clicks. Using feedback surveys, they improved support articles and saw a 27% drop in support contact rates.
Show More..

AstraZeneca uses Mouseflow to improve website interaction and content engagement. The company manages many brand websites for both consumers and healthcare professionals. Mouseflow helps AstraZeneca ...understand user behavior and optimize user journeys. Strict regulations mean website updates can take 6 to 12 months, so every change must be right the first time. Mouseflow gives AstraZeneca the insights needed to make data-driven decisions and improve SEO effectiveness.
Show More..

AstraZeneca uses Mouseflow to improve website engagement across over 45 sites. The SEO Excellence team analyzes visitor behavior and user journeys to optimize content and reduce friction. Mouseflow h...elps them make data-driven decisions in a highly regulated industry where website updates can take 6 months or more. The team tracks metrics like time on site, bounce rate, and pages per visit to boost engagement and ensure successful updates.
Show More..

Mouseflow helped Curative pivot from Covid-19 testing to employer-based health insurance. Curative needed to understand website visitor behavior after changing their business model. Mouseflow provide...d behavior analytics and heatmaps to show why users acted a certain way. The marketing team used these insights to improve website content and engagement. As a result, Curative saw a 22% increase in conversion rates.
Show More..