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Compare Smartlook vs Mouseflow

Failure Risk Guidance Security Report ?

Failure Risk for Smartlook medium Failure Risk for Mouseflow medium
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Comparison Summary

This comparison report of Smartlook vs. Mouseflow is based on a specific set of business needs and context. The comparison uses 5588 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Smartlook and Mouseflow

Smartlook, Mouseflow, Lucky Orange, Inspectlet, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Smartlook covers Engagement Management with Website, Training & Onboarding with Mobile, Products & Pricelist Management with Website, Helpdesk Management, etc.

Mouseflow focuses on Engagement Management with Website, Funnel Analysis with Website, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

"We chose Smartlook since it provides us with every single data that we could ever ask for. The platform offers many advanced features. For example, thanks to your API, we can easily access and monitor in-game behaviors. And Smartlook’s stable SDK in... terms of development are real time-savers. We can also recommend your customer service – whenever we faced a problem, someone from support helped us a lot. " - Hazal Bulut

"he IP was the common denominator. I wouldn’t have identified these fraudulent orders without using your system (Mouseflow). We immediately called PayPal and were able to go ahead and cancel these orders " - Frady Yacoub

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Smartlook

Focus area

Software Failure Risk

  • medium

logo Mouseflow

Focus area

Mouseflow is better than Smartlook for

Software Failure Risk

  • medium

About

Smartlook: Free Session Replay Tool with Web, Mobile, & App ...

Mouseflow: Session Replay, Heatmaps, Funnels, Forms & User ...

Age

2016

2010

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

49

Total Goals
(we found evidences for)

11

9

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (140)

Read Reviews (70)

engaging and following up

Read Reviews (27)

Read Reviews (26)

training & onboarding

Read Reviews (36)

Read Reviews (6)

helpdesk management

Read Reviews (20)

Read Reviews (18)

products & pricelist management

Read Reviews (16)

Read Reviews (17)

rating and review management

Read Reviews (11)

Read Reviews (4)

content management

Read Reviews (11)

Read Reviews (9)

content curation

Read Reviews (3)

Read Reviews (3)

searching for content

Read Reviews (2)

Read Reviews (1)

campaign management

Read Reviews (11)

Read Reviews (2)

contact list management

Read Reviews (10)

Read Reviews (0)

social media management

Read Reviews (10)

Read Reviews (6)

social media analytics

Read Reviews (7)

Read Reviews (4)

sales document management

Read Reviews (9)

Read Reviews (4)

proposal & quote management

Read Reviews (4)

Read Reviews (3)

contract management

Read Reviews (3)

Read Reviews (0)

workflow management

Read Reviews (5)

Read Reviews (8)

generation of new leads

Read Reviews (3)

Read Reviews (2)

trade show marketing

Read Reviews (3)

Read Reviews (0)

communication management

Read Reviews (3)

Read Reviews (9)

sending & publishing communications

Read Reviews (3)

Read Reviews (9)

conversion management

Read Reviews (2)

Read Reviews (5)

customer feedback management

Read Reviews (2)

Read Reviews (27)

lead qualification

Read Reviews (2)

Read Reviews (0)

lead qualification: behavioural

Read Reviews (2)

Read Reviews (0)

courses & assessment

Read Reviews (2)

Read Reviews (0)

track learning progress

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (1)

Read Reviews (5)

business development

Read Reviews (0)

Read Reviews (4)

segmentation and targeting

Read Reviews (0)

Read Reviews (7)

account management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve navigation

  • Reduce bounce

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 8 more

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • See 6 more

Top Channels

Channels Used

  • website

  • e-mail

  • phone calls

  • social media

  • offline

  • user generated content

  • blogs

  • on premises

  • video

  • point of sale

  • promotions

  • review sites

  • mass media

  • See 10 more

  • website

  • e-mail

  • phone calls

  • social media

  • offline

  • user generated content

  • blogs

  • on premises

  • video

  • point of sale

  • promotions

  • review sites

  • mass media

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting