UserZoom UX Insights Platform Overview
UserZoom empowers teams with advanced UX insights to enhance digital experiences. Business growth is driven by delightful customer interactions.
Use Cases
Customers recommend Competitive Intelligence, Helpdesk Management, Market Research, as the business use cases that they have been most satisfied with while using UserZoom UX Insights Platform.
Business Priorities
Improve Digital And Social Presence and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using UserZoom UX Insights Platform.
UserZoom UX Insights Platform Use-Cases and Business Priorities: Customer Satisfaction Data
UserZoom UX Insights Platform works with different mediums / channels such as Phone Calls. and Social Media.
UserZoom UX Insights Platform's features include Feedback Surveys, Recording, Personalization, etc. and UserZoom UX Insights Platform support capabilities include Chat Support, Email Support, Phone Support, etc. also UserZoom UX Insights Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"With remote unmoderated research from UserZoom, we can have more participants and spend less time on traveling, setting up the lab and recruiting users. We also save time on the analysis of the gathered data." - Deborah Torres
UserZoom UX Insights Platform, Smartlook, Convert Experiences, Epsilon Accelerate (formerly Yieldify), Kameleoon, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for UserZoom UX Insights Platform
Top Industries
- Internet
- Financial Services
- Hospital & Health Care
Popular in
- Large Enterprise
- Small Business
- Enterprise
UserZoom UX Insights Platform is popular in Internet, Financial Services, and Hospital & Health Care and is widely used by Large Enterprise, Small Business, and Enterprise.
Comprehensive Insights on UserZoom UX Insights Platform Use Cases
What benefits does UserZoom UX Insights Platform offer for Competitive Intelligence?
What solutions does UserZoom UX Insights Platform provide for Helpdesk Management?
How does UserZoom UX Insights Platform address your Market Research Challenges?
What Are the key features of UserZoom UX Insights Platform for Customer Feedback Management?
What makes UserZoom UX Insights Platform ideal for Collaboration?
11 buyers and buying teams have used Cuspera to assess how well UserZoom UX Insights Platform solved their Conversion Rate Optimization needs. Cuspera uses 1463 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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With remote unmoderated research from UserZoom, we can have more participants and spend less time on traveling, setting up the lab and recruiting users. We also save time on the analysis of the gathered data. Testimonial By Deborah Torres |
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UserZoom's capability to conduct research at scale, and the quick turnaround of this feedback has been a key factor in helping us to launch our new Ryanair website. Testimonial By Mark Kelly |
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The combination of both rapid qualitative research with remote testing at scale and quantitative metrics provides statistical significance for stakeholders. Testimonial By Martin Hicks |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Deborah Torres Sr. UX Research and Ops Manager PayPal |
With remote unmoderated research from UserZoom, we can have more participants and spend less time on traveling, setting up the lab and recruiting users. We also save time on the analysis of the gathered data. Testimonial By Deborah Torres |
|
Mark Kelly Head of Research and Usability Ryanair Labs |
UserZoom's capability to conduct research at scale, and the quick turnaround of this feedback has been a key factor in helping us to launch our new Ryanair website. Testimonial By Mark Kelly |
|
Martin Hicks Senior Research Manager Lloyds Bank |
The combination of both rapid qualitative research with remote testing at scale and quantitative metrics provides statistical significance for stakeholders. Testimonial By Martin Hicks |
Case Studies
CASE STUDY Amazon Web Services (AWS)
CASE STUDY Abercrombie & Fitch Co.
CASE STUDY Iberia Airlines
CASE STUDY Alberta Blue Cross
CASE STUDY Sage
CASE STUDY BT Group (EE)
Video
How UserZoom incorporates UX research into design
Frequently Asked Questions(FAQ)
for UserZoom UX Insights Platform
What is UserZoom UX Insights Platform?
UserZoom is a user experience research platform that can test and measure user experience on websites, apps, and prototypes. It's an actionable UX insight for a better digital experience. It helps to launch new products and improve ROI.
UserZoom accelerates the digital transformation journey with agile UX insights. It enables fast, confident decisions at every stage of the product development lifecycle. It understands user needs before building a new product or service, validates and optimizes design concepts and prototypes, quantifies digital experience and benchmark against competitors.
UserZoom platform includes a fully-integrated participant sourcing engine to automate every step of the UX design process, making it faster and more efficient for organizations to get the UX insights they need from the participants that matter. It captures quantitative and qualitative UX insights and metrics to triangulate digital experience and make informed decisions and collaborate on actionable insights across the organization with automated dashboards, analysis, and integrations.
What is UserZoom UX Insights Platform used for?
What are the top features of UserZoom UX Insights Platform?
Who uses UserZoom UX Insights Platform?
What are UserZoom UX Insights Platform alternatives?
Where is UserZoom UX Insights Platform located?
Peers used UserZoom UX Insights Platform for competitive intelligence and helpdesk management
UserZoom UX Insights Platform Competitors
UserZoom UX Insights Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (160) |
| Custom Reports | Read Reviews (533) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (160) |
| Custom Reports | Read Reviews (533) |
UserZoom UX Insights Platform Integrations
UserZoom UX Insights Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for UserZoom UX Insights Platform
Overall Risk Meter
Top Failure Risks for UserZoom UX Insights Platform
UserTesting, Inc. News
UserTesting Releases UserTesting Verified, a New AI-Driven Fraud Prevention Capability to Help Enterprises Act on Customer Insights with Greater Confidence
UserTesting has launched UserTesting Verified, an AI-driven fraud prevention system. This new capability enhances data integrity and reduces fraud by using machine learning and geolocation technology. It supports enterprises in making confident decisions by ensuring high-integrity participant data. The system's dual-layer approach improves VPN detection by 40% and maintains a low session no-show rate, boosting research efficiency.
UserTesting Partners with LinkedIn to Elevate Trust and Transparency in Panel Management
UserTesting has partnered with LinkedIn to integrate 'Verified on LinkedIn', enhancing trust and transparency in panel management by ensuring participant authenticity and combating fraud in experience research.
UserTesting Launches 'Insights for Impact' to Empower Non-Profits with Human Insights
UserTesting launched "Insights for Impact" to support non-profits with human insights, offering platform access, audience targeting, learning resources, and community collaboration to enhance their missions and align with UNSDGs.
UserTesting Names Nikki Morello as Chief Transformation Officer to Lead Culture and Operational Transformation - Business Wire
UserTesting has appointed Nikki Morello as Chief Transformation Officer to lead cultural and operational changes within the company.
UserTesting, Inc. Profile
Company Name
UserTesting, Inc.
Company Website
https://www.usertesting.com/HQ Location
144 Townsend St. San Francisco, CA 94107 USA
Employees
251-500
Social
Financials
PRIVATE
