UserZoom UX Insights Platform Overview
This is a summary of the comprehensive capabilities and benefits of UserZoom UX Insights Platform based on over 1463 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
UserZoom UX Insights Platform, Webtrends Optimize, FullStory, Algolia, UserIQ, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if UserZoom UX Insights Platform is right for your needs? Our Cuspera AI engine can evaluate how UserZoom UX Insights Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.
UserZoom UX Insights Platform supports business activities such as:
- Competitive Intelligence
- Helpdesk Management
- Market Research
- Customer Feedback Management
- Collaboration
UserZoom UX Insights Platform can help you with many business goals, such as Improve Digital And Social Presence, Enhance Customer Relationships, Acquire Customers, Scale Best Practices, Increase Sales & Revenue, etc. It can help manage these activities if you use Phone Calls and Social Media for these needs. As a solution, UserZoom UX Insights Platform's capabilities include Feedback Surveys, Recording, Personalization, etc.
UserZoom UX Insights Platform Internet Vertical is its biggest customer base.
Reviews
"The combination of both rapid qualitative research with remote testing at scale and quantitative metrics provides statistical significance for stakeholders. " - Martin Hicks
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well UserZoom UX Insights Platform solved their Conversion Rate Optimization needs. Cuspera uses 1463 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
Business Priorities
Improve Digital And Social Presence and Enhance Customer Relationships are the most popular business priorities peers achieved using UserZoom UX Insights Platform.
Use Cases
Peers recommend Competitive Intelligence , Helpdesk Management , Market Research , as the business use cases that they have been most satisfied while using UserZoom UX Insights Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Competitive Intelligence |
4.71/5 ★ |
"...Compare results with past remote studies and develop benchmarks...." Case Study Monster |
Helpdesk Management with Phone Calls and Social Media |
4.55/5 ★ |
"...So, one of the things that I was able to do with Victoria s support and help, was provide a foundation and socialize the tool...." Case Study Frontline Education |
Market Research |
4.89/5 ★ |
"...As such, they were able to deliver a research study that was cost and time-efficient...." Case Study PayPal |
PEER EXPERIENCES | |
---|---|
Competitive Intelligence |
4.71/5 ★ |
"...Compare results with past remote studies and develop benchmarks...." Case Study Monster |
|
Helpdesk Management with Phone Calls and Social Media |
4.55/5 ★ |
"...So, one of the things that I was able to do with Victoria s support and help, was provide a foundation and socialize the tool...." Case Study Frontline Education |
|
Market Research |
4.89/5 ★ |
"...As such, they were able to deliver a research study that was cost and time-efficient...." Case Study PayPal |
31+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1463 insights from peers and experts to help you assess how these UserZoom UX Insights Platform use cases fit your Conversion Rate Optimization needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
The combination of both rapid qualitative research with remote testing at scale and quantitative metrics provides statistical significance for stakeholders. Testimonial By Martin Hicks |
|
With remote unmoderated research from UserZoom, we can have more participants and spend less time on traveling, setting up the lab and recruiting users. We also save time on the analysis of the gathered data. Testimonial By Deborah Torres |
|
UserZoom's capability to conduct research at scale, and the quick turnaround of this feedback has been a key factor in helping us to launch our new Ryanair website. Testimonial By Mark Kelly |
CUSTOMERS | TESTIMONIALS |
---|---|
Martin Hicks Senior Research Manager Lloyds Bank |
The combination of both rapid qualitative research with remote testing at scale and quantitative metrics provides statistical significance for stakeholders. Testimonial By Martin Hicks |
Deborah Torres Sr. UX Research and Ops Manager PayPal |
With remote unmoderated research from UserZoom, we can have more participants and spend less time on traveling, setting up the lab and recruiting users. We also save time on the analysis of the gathered data. Testimonial By Deborah Torres |
Mark Kelly Head of Research and Usability Ryanair Labs |
UserZoom's capability to conduct research at scale, and the quick turnaround of this feedback has been a key factor in helping us to launch our new Ryanair website. Testimonial By Mark Kelly |
Frequently Asked Questions(FAQ)
for UserZoom UX Insights Platform
What is UserZoom UX Insights Platform?
What is UserZoom UX Insights Platform used for?
What are the top features of UserZoom UX Insights Platform?
Who uses UserZoom UX Insights Platform?
What are UserZoom UX Insights Platform alternatives?
Where is UserZoom UX Insights Platform located?
Popular Business Setting
for UserZoom UX Insights Platform
Top Industries
- Internet
- Financial Services
- Hospital & Health Care
Popular in
- Large Enterprise
- Small Business
- Enterprise
UserZoom UX Insights Platform Alternatives
Peer and Expert Opinion on Features
for UserZoom UX Insights Platform
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Feedback surveys | Read Reviews (87) |
Recording | Read Reviews (17) |
Personalization | Read Reviews (16) |
Dashboard | Read Reviews (9) |
Capture information | Read Reviews (7) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Feedback surveys | Read Reviews (87) |
Recording | Read Reviews (17) |
Personalization | Read Reviews (16) |
Dashboard | Read Reviews (9) |
Capture information | Read Reviews (7) |
IT and Other Capabilities
for UserZoom UX Insights Platform
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (47) |
Data Import | Read Reviews (109) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (47) |
Data Import | Read Reviews (109) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (17) |
Email Support | Read Reviews (12) |
Phone Support | Read Reviews (17) |
24/7 Support | Read Reviews (114) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (17) |
Email Support | Read Reviews (12) |
Phone Support | Read Reviews (17) |
24/7 Support | Read Reviews (114) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (4) |
Analytics | Read Reviews (160) |
Custom Reports | Read Reviews (533) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (4) |
Analytics | Read Reviews (160) |
Custom Reports | Read Reviews (533) |
Software Failure Risk Guidance
?for UserZoom UX Insights Platform
Overall Risk Meter
Top Failure Risks for UserZoom UX Insights Platform
Vendor Profile Details
Company Name
UserZoom
Company Website
https://www.userzoom.com/HQ Location
10 Almaden Blvd, Ste. 250, San Jose, CA 95113, US
Employees
251-500
Social
Financials
PRIVATE