Promoter Ninja Overview

This is a summary of the comprehensive capabilities and benefits of Promoter Ninja based on over 233 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Promoter Ninja, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Promoter Ninja is right for your needs? Our Cuspera AI engine can evaluate how Promoter Ninja fits your specific business needs, industry, and context. Get your personalized assessment report today.

Promoter Ninja supports business activities such as:

  • Collecting Feedback
  • Contact List Management
  • Sending & Publishing Communications
  • Customise Loyalty Program
  • Segmentation And Targeting

Promoter Ninja can help you with many business goals, such as Improve Consistency, Improve Customer Satisfaction, and Improve Digital And Social Presence. It can help manage these activities if you use Promotions E-Mail Website etc. for these needs. As a solution, Promoter Ninja's capabilities include Embedded Survey Forms, Micro Customer Segmenting, and Calculator.

Promoter Ninja Internet Vertical is its biggest customer base.

Reviews

"...Promoter Ninja for NPS is an NPS email survey tool to monitor customer satisfaction...." Peer review

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Promoter Ninja solved their Customer Feedback Management needs. Cuspera uses 233 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Improve Consistency and Improve Customer Satisfaction are the most popular business priorities peers achieved using Promoter Ninja.

Other priorities:

  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Collecting Feedback , Contact List Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Promoter Ninja.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collecting Feedback with Promotions and E-Mail

4.98/5 ★

Read Reviews (83)

"...Promoter Ninja for NPS is an NPS email survey tool to monitor customer satisfaction...."
measuring net promoter score

4.96/5 ★

Read Reviews (46)

"...It's a simple tool, with nice UX, and pretty simple to customize and start getting results..you can be up and running in 5 minutes after registering, and start getting NPS feedback!..."
Measuring CSAT

4.90/5 ★

Read Reviews (21)

"...Net Promoter Score CSAT Customer Satisfaction CES Customer Effort Score 5-star rating Send surveys now...."
Contact List Management with E-Mail and Promotions

4.91/5 ★

Read Reviews (22)

"...With the aim of helping businesses to track customer satisfaction and improve customer experience, Promoter Ninja allows users to import their customer contact list, customize NPS surveys and send them to segmented customer groups using the integrated email service...."
Sending & Publishing Communications with E-Mail, Website and Text SMS

4.01/5 ★

Read Reviews (4)

"...Survey your customers directly on your website or send surveys via email or SMS. ..." Try for Free NPS E-mail Surveys
PEER EXPERIENCES
Collecting Feedback with Promotions and E-Mail

4.98/5 ★

Read Reviews (83)

"...Promoter Ninja for NPS is an NPS email survey tool to monitor customer satisfaction...." Peer review
measuring net promoter score

4.98/5 ★

Read Reviews (46)

Measuring CSAT

4.98/5 ★

Read Reviews (21)

Contact List Management with E-Mail and Promotions

4.91/5 ★

Read Reviews (22)

"...With the aim of helping businesses to track customer satisfaction and improve customer experience, Promoter Ninja allows users to import their customer contact list, customize NPS surveys and send them to segmented customer groups using the integrated email service...." Peer review
Sending & Publishing Communications with E-Mail, Website and Text SMS

4.01/5 ★

Read Reviews (4)

"...Survey your customers directly on your website or send surveys via email or SMS. ..." Try for Free NPS E-mail Surveys

3+ more Business Use Cases

Our AI advisor, Wyz, harnessed 233 insights from peers and experts to help you assess how these Promoter Ninja use cases fit your Customer Feedback Management needs.

Popular Business Setting

for Promoter Ninja

Top Industries

  • Internet

Popular in

  • Small Business

Peers used Promoter Ninja to Improve consistency and Improve customer satisfaction

Peer and Expert Opinion on Features

for Promoter Ninja

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.90/5 ★

Read Reviews (74)
Micro customer segmenting

4.80/5 ★

Read Reviews (12)
Calculator

4.55/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.90/5 ★

Read Reviews (74)
Micro customer segmenting

4.80/5 ★

Read Reviews (12)
Calculator

4.55/5 ★

Read Reviews (6)

IT and Other Capabilities

for Promoter Ninja

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.83/5 ★

Read Reviews (19)
Data Export

4.48/5 ★

Read Reviews (7)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.83/5 ★

Read Reviews (19)
Data Export

4.48/5 ★

Read Reviews (7)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.89/5 ★

Read Reviews (20)
Email Support

4.75/5 ★

Read Reviews (10)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.89/5 ★

Read Reviews (20)
Email Support

4.75/5 ★

Read Reviews (10)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.85/5 ★

Read Reviews (20)
Analytics

4.36/5 ★

Read Reviews (5)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.85/5 ★

Read Reviews (20)
Analytics

4.36/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Promoter Ninja

Overall Risk Meter

Low Medium High

Top Failure Risks for Promoter Ninja

Vendor Profile Details

Company Name

Promoter Ninja

Company Website

https://www.promoter.ninja/

HQ Location

Sant Francesc, 4 Cerdanyola del Vallès 08290 Barcelona, Spain.

Employees

NA

Social

Financials

NA