ServiceTrade Overview
ServiceTrade enhances the workflow for commercial service contractors, particularly in HVAC and fire protection. It transforms field service management by organizing projects, services, and customer interactions. Users report smoother operations and increased profitability. One standout feature is its ability to boost revenue growth by 44% annually for commercial service contractors. The platform is designed for those managing complex service projects, ensuring technicians have the right tools and information. With over 1,300 contractors relying on ServiceTrade, it's a proven choice for businesses aiming to streamline operations and improve customer satisfaction.
Use Cases
Customers recommend Sales Document Management, Engagement Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using ServiceTrade.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ServiceTrade.
ServiceTrade Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceTrade's features include Recording, Dashboard, Alerts: Popups & Notifications, etc. and ServiceTrade support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also ServiceTrade analytics capabilities include Analytics, and Custom Reports.
Reviews
"...A toggle on the quote page to select to total all charges or leave the total off would be great...." Peer review by Josh, T & S Fire and Security
Peer review evidence (same sources as the product rating summary)
"...very smooth flow from quote to field...." Peer review by Gerald, VSC Fire & Security
"...Collect new service requests from customers in online forms that feed into ServiceTrade for followup...." ServiceTrade runs your service business with our web and mobile app
"...I love the fact that I can have my customers see online reviews & real time information..." Peer review by Amie F., Telecommunications
ServiceTrade, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
ServiceTrade streamlines scheduling and dispatching for commercial services. Customer satisfaction is improved, helping to win and retain clients.
Popular Business Setting
for ServiceTrade
Top Industries
- Construction
- Consumer Services
- Mechanical or Industrial Engineering
Popular in
- Small Business
- Mid Market
- Enterprise
ServiceTrade is popular in Construction, Consumer Services, and Mechanical Or Industrial Engineering and is widely used by Small Business, Mid Market, and Enterprise.
ServiceTrade Customer wins, Customer success stories, Case studies
What benefits does ServiceTrade offer for Sales Document Management?
How does ServiceTrade facilitate Engagement Management?
What solutions does ServiceTrade provide for Rating And Review Management?
How can ServiceTrade enhance your Workflow Management process?
11 buyers and buying teams have used Cuspera to assess how well ServiceTrade solved their Field Service Management needs. Cuspera uses 1329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Commercial Contractors Boost Margins 25% and Work Orders 15% While Cutting Unplanned Calls by 27% With ServiceTrade | ServiceTrade
Announcing ServiceTrade Smart AI - Artificial Intelligence for Commercial Contractors
Frequently Asked Questions(FAQ)
for ServiceTrade
What is ServiceTrade?
ServiceTrade is a SaaS application for commercial service contractors. Where the mobile and web applications are used by the contractors to streamline service operations, sell more services, and engage customers online to maximize revenue growth and satisfy customers.
It helps to remove the complexity of scheduling to make the techs more productive. Reacts to inbound service calls and provides techs a paperless view of each appointment. Customers approve online quotes and also monitor the performance of the business and find new opportunities to earn more and operate efficiently.
Some of its features include scheduling technicians’ appointments, Dispatching techs for emergency calls, Empowering techs with Mobile App, Built-in quoting, Online Customer Portal, Business analytics reporting and more.
What is ServiceTrade used for?
What are the top features of ServiceTrade?
Who uses ServiceTrade?
What are ServiceTrade alternatives?
Where is ServiceTrade located?
Peers used ServiceTrade for sales document management and engagement management
ServiceTrade Competitors
ServiceTrade Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (114) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (114) |
ServiceTrade Integrations
ServiceTrade integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for ServiceTrade
Software Failure Risk Guidance
?for ServiceTrade
Overall Risk Meter
Top Failure Risks for ServiceTrade
ServiceTrade, Inc. News
ServiceTrade Earns Third Consecutive Platinum Bell Seal for Workplace Mental Health
ServiceTrade has earned the Bell Seal for Workplace Mental Health from Mental Health America, achieving Platinum-level recognition for the third consecutive year. This national certification evaluates employer policies across culture, benefits, compliance, and wellness. ServiceTrade emphasizes mental health through initiatives like free Headspace accounts and flexible paid time off. The company celebrated with a Recharge Day to prioritize employee well-being.
ServiceTrade Launches Stella, AI Agents That Turn Operational Bottlenecks Into Revenue
ServiceTrade has launched Stella, a suite of AI agents integrated into its field service management platform to streamline operations for commercial service contractors. Stella includes features like Stella Quote, which speeds up deficiency quote turnaround, and Stella Schedule, which optimizes scheduling to maximize billable hours. These tools aim to reduce manual coordination and enhance revenue generation for contractors.
ServiceTrade Launches Stella, AI Agents That Turn Operational Bottlenecks Into Revenue
ServiceTrade has launched Stella, a suite of AI agents designed to streamline operations for commercial service contractors. Stella integrates directly into ServiceTrade workflows, automating tasks like deficiency quoting and scheduling to enhance revenue and efficiency. Built on a proprietary data layer, Stella leverages 14 years of service history to provide context-specific solutions. Stella Quote and Stella Schedule are now available in early access.
You Are What You Eat: AI Built for Commercial Service Contractors| ServiceTrade
ServiceTrade is set to launch Stella, a new AI suite designed for commercial service contractors. Stella automates key service lifecycle phases, enhancing efficiency and revenue for HVAC, fire protection, and mechanical contractors. The AI leverages 14 years of data to improve workflows, reduce quote turnaround times, and increase revenue. It is embedded in contractor workflows, offering domain-specific intelligence for real business outcomes.
ServiceTrade, Inc. Profile
Company Name
ServiceTrade, Inc.
Company Website
https://servicetrade.com/HQ Location
4601 Creekstone Drive, Suite 260, Durham, North Carolina 27703, US
Employees
11-50
Social
Financials
PRIVATE
