ServiceTrade Overview
ServiceTrade enhances the workflow for commercial service contractors, particularly in HVAC and fire protection. It transforms field service management by organizing projects, services, and customer interactions. Users report smoother operations and increased profitability. One standout feature is its ability to boost revenue growth by 44% annually for commercial service contractors. The platform is designed for those managing complex service projects, ensuring technicians have the right tools and information. With over 1,300 contractors relying on ServiceTrade, it's a proven choice for businesses aiming to streamline operations and improve customer satisfaction.
Use Cases
Customers recommend Sales Document Management, Engagement Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using ServiceTrade.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ServiceTrade.
ServiceTrade Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceTrade's features include Recording, Dashboard, Alerts: Popups & Notifications, etc. and ServiceTrade support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also ServiceTrade analytics capabilities include Analytics, and Custom Reports.
Reviews
"...It has streamlined the work flow for the technicians in the field, the office staff and the accounting department...." Peer review by Patrice, Firepro LLC
Peer review evidence (same sources as the product rating summary)
"...You can do a repair, complete the job , add your pictures to the job , have a customer sign once completed...." Peer review by Thomas, KORE Refrigeration LLC.
"...Our customer service features enable online engagement throughout the service cycle and build profitable, long-lasting relationships...." Peer review
"...Service Review Online Customer Reviews - ServiceTrade...." Service Review Online Customer Reviews
ServiceTrade, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
ServiceTrade streamlines scheduling and dispatching for commercial services. Customer satisfaction is improved, helping to win and retain clients.
Popular Business Setting
for ServiceTrade
Top Industries
- Construction
- Consumer Services
- Mechanical or Industrial Engineering
Popular in
- Small Business
- Mid Market
- Enterprise
ServiceTrade is popular in Construction, Consumer Services, and Mechanical Or Industrial Engineering and is widely used by Small Business, Mid Market, and Enterprise.
ServiceTrade Customer wins, Customer success stories, Case studies
How can ServiceTrade optimize your Sales Document Management Workflow?
How efficiently Does ServiceTrade manage your Engagement Management?
How efficiently Does ServiceTrade manage your Rating And Review Management?
What Are the key features of ServiceTrade for Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well ServiceTrade solved their Field Service Management needs. Cuspera uses 1329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Commercial Contractors Boost Margins 25% and Work Orders 15% While Cutting Unplanned Calls by 27% With ServiceTrade | ServiceTrade
Announcing ServiceTrade Smart AI - Artificial Intelligence for Commercial Contractors
Frequently Asked Questions(FAQ)
for ServiceTrade
What is ServiceTrade?
ServiceTrade is a SaaS application for commercial service contractors. Where the mobile and web applications are used by the contractors to streamline service operations, sell more services, and engage customers online to maximize revenue growth and satisfy customers.
It helps to remove the complexity of scheduling to make the techs more productive. Reacts to inbound service calls and provides techs a paperless view of each appointment. Customers approve online quotes and also monitor the performance of the business and find new opportunities to earn more and operate efficiently.
Some of its features include scheduling technicians’ appointments, Dispatching techs for emergency calls, Empowering techs with Mobile App, Built-in quoting, Online Customer Portal, Business analytics reporting and more.
What is ServiceTrade used for?
What are the top features of ServiceTrade?
Who uses ServiceTrade?
What are ServiceTrade alternatives?
Where is ServiceTrade located?
Peers used ServiceTrade for sales document management and engagement management
ServiceTrade Competitors
ServiceTrade Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (114) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (114) |
ServiceTrade Integrations
ServiceTrade integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for ServiceTrade
Software Failure Risk Guidance
?for ServiceTrade
Overall Risk Meter
Top Failure Risks for ServiceTrade
ServiceTrade, Inc. News
ServiceTrade Launches Industry's First and Only Native
ServiceTrade has launched a native integration with Microsoft Dynamics 365 Business Central, enhancing its field service management platform. This integration synchronizes master data and key workflows, reducing manual data entry and improving audit traceability. It aims to streamline operations for contractors by bridging gaps between ERP systems and field service software.
ServiceTrade Integrates with Microsoft Dynamics 365 to Streamline ...
ServiceTrade launched a native integration with Microsoft Dynamics 365 Business Central, enhancing data synchronization and workflow efficiency. This integration addresses field service management challenges by connecting ERP systems with field operations, reducing manual errors and back-office overhead. Mechanical Service Corporation adopted this integration to streamline their migration from Microsoft Great Plains.
ServiceTrade Acquires Mura for AI-Powered Service Billing
ServiceTrade has acquired Mura to enhance its AI-powered field service management platform. This acquisition integrates Mura's billing and collections automation into ServiceTrade's Stella AI suite, creating a comprehensive solution for commercial contractors. The move aims to streamline operations from proposal to cash, improving revenue and efficiency for contractors.
ServiceTrade Acquires Mura to Deliver AI-Powered Revenue Growth Across ...
ServiceTrade has acquired Mura to enhance its Stella suite with AI-powered invoicing and collections, aiming to optimize revenue growth across the commercial service lifecycle. Mura's technology automates the order-to-cash process, reducing billing cycles by over 30% and improving contractor profitability. This acquisition positions ServiceTrade as a leader in applying AI throughout the entire service lifecycle.
ServiceTrade, Inc. Profile
Company Name
ServiceTrade, Inc.
Company Website
https://servicetrade.com/HQ Location
4601 Creekstone Drive, Suite 260, Durham, North Carolina 27703, US
Employees
11-50
Social
Financials
PRIVATE
