ServiceTrade Overview
ServiceTrade enhances the workflow for commercial service contractors, particularly in HVAC and fire protection. It transforms field service management by organizing projects, services, and customer interactions. Users report smoother operations and increased profitability. One standout feature is its ability to boost revenue growth by 44% annually for commercial service contractors. The platform is designed for those managing complex service projects, ensuring technicians have the right tools and information. With over 1,300 contractors relying on ServiceTrade, it's a proven choice for businesses aiming to streamline operations and improve customer satisfaction.
Use Cases
Customers recommend Sales Document Management, Engagement Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using ServiceTrade.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ServiceTrade.
ServiceTrade Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceTrade's features include Recording, Dashboard, Alerts: Popups & Notifications, etc. and ServiceTrade support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also ServiceTrade analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Our quotes get approved faster since we are able to send audio notes, photos, and a one-click approval page in one simple email...." Peer review by Jill, Team 360 Services
Peer review evidence (same sources as the product rating summary)
"...Take pictures, record audio notes, digitize paperwork, and capture the customer signature for the office to share online with the customer later. ..." Native Apple iOS and Android service management mobile application
"...Service Trade has transformed the way we operate internally and interact with our customers...." Peer review by Jason, Fire Pros Inc.
"...I love the fact that I can have my customers see online reviews & real time information..." Peer review by Amie F., Telecommunications
ServiceTrade, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
ServiceTrade streamlines scheduling and dispatching for commercial services. Customer satisfaction is improved, helping to win and retain clients.
Popular Business Setting
for ServiceTrade
Top Industries
- Construction
- Consumer Services
- Mechanical or Industrial Engineering
Popular in
- Small Business
- Mid Market
- Enterprise
ServiceTrade is popular in Construction, Consumer Services, and Mechanical Or Industrial Engineering and is widely used by Small Business, Mid Market, and Enterprise.
ServiceTrade Customer wins, Customer success stories, Case studies
Why is ServiceTrade the best choice for Sales Document Management?
How does ServiceTrade facilitate Engagement Management?
How efficiently Does ServiceTrade manage your Rating And Review Management?
What benefits does ServiceTrade offer for Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well ServiceTrade solved their Field Service Management needs. Cuspera uses 1329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Commercial Contractors Boost Margins 25% and Work Orders 15% While Cutting Unplanned Calls by 27% With ServiceTrade | ServiceTrade
Announcing ServiceTrade Smart AI - Artificial Intelligence for Commercial Contractors
Frequently Asked Questions (FAQ)
What buyers ask before choosing ServiceTrade
What is ServiceTrade?
ServiceTrade is a SaaS application for commercial service contractors. Where the mobile and web applications are used by the contractors to streamline service operations, sell more services, and engage customers online to maximize revenue growth and satisfy customers.
It helps to remove the complexity of scheduling to make the techs more productive. Reacts to inbound service calls and provides techs a paperless view of each appointment. Customers approve online quotes and also monitor the performance of the business and find new opportunities to earn more and operate efficiently.
Some of its features include scheduling technicians’ appointments, Dispatching techs for emergency calls, Empowering techs with Mobile App, Built-in quoting, Online Customer Portal, Business analytics reporting and more.
What is ServiceTrade used for?
What are the top features of ServiceTrade?
Who uses ServiceTrade?
What are ServiceTrade alternatives?
Where is ServiceTrade located?
Peers used ServiceTrade for sales document management and engagement management
ServiceTrade Competitors
ServiceTrade Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (114) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (114) |
ServiceTrade Integrations
ServiceTrade integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for ServiceTrade
Software Failure Risk Guidance
?for ServiceTrade
Overall Risk Meter
Top Failure Risks for ServiceTrade
ServiceTrade, Inc. News
ServiceTrade Names Brian Schaad Chief Technology Officer
ServiceTrade appoints Brian Schaad as Chief Technology Officer. Schaad will lead the engineering team to enhance AI product integration and strengthen core solutions. His experience includes scaling software engineering organizations and leading AI transformations.
ServiceTrade Launches Role-Based Certification Program for Commercial Contractors
ServiceTrade launched a role-based certification program for commercial contractors, offering three tracks for office professionals, administrators, and technicians. The program aims to enhance platform mastery, providing digital badges for professional sharing, and improving operational efficiency and customer experience.
ServiceTrade Launches Role-Based Certification ...
ServiceTrade has launched a role-based certification program for commercial contractors through ServiceTrade Academy. The program offers three tailored tracks for administrators, office professionals, and field technicians, providing verifiable credentials to enhance platform mastery and service delivery. This initiative aims to improve operational consistency and customer experience by equipping team members with the necessary skills to utilize the platform effectively.
ServiceTrade Launches Tap To Pay for Commercial Service Contractors ...
ServiceTrade has launched Tap to Pay, a feature enabling technicians to collect payments immediately after job completion using Stripe's infrastructure. This integration, available on iPhone and Android, aims to improve cash flow by reducing the delay in payment collection for commercial service contractors.
ServiceTrade, Inc. Profile
Company Name
ServiceTrade, Inc.
Company Website
https://servicetrade.com/HQ Location
4601 Creekstone Drive, Suite 260, Durham, North Carolina 27703, US
Employees
11-50
Social
Financials
PRIVATE
