ServiceTrade Overview
This is a summary of the comprehensive capabilities and benefits of ServiceTrade based on over 1329 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ServiceTrade, Loc8, ServiceM8, RazorSync, AroFlo, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ServiceTrade is right for your needs? Our Cuspera AI engine can evaluate how ServiceTrade fits your specific business needs, industry, and context. Get your personalized assessment report today.
ServiceTrade supports business activities such as:
- Sales Document Management
- Engagement Management
- Rating And Review Management
- Workflow Management
- Social Media Analytics
ServiceTrade can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve Internal Communications, Improve Digital And Social Presence, etc. As a solution, ServiceTrade's capabilities include Recording, Dashboard, Alerts: Popups & Notifications, etc.
ServiceTrade Construction Vertical is its biggest customer base.
Reviews
"...Could use some improvements on the Quoting side - Repairs vs. Inspections and things...." Peer review by Rob, Fire Pros, Inc.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ServiceTrade solved their Field Service Management needs. Cuspera uses 1329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using ServiceTrade.
Use Cases
Peers recommend Sales Document Management , Engagement Management , Rating And Review Management , as the business use cases that they have been most satisfied while using ServiceTrade.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Document Management |
4.63/5 ★ |
"...Could use some improvements on the Quoting side - Repairs vs. Inspections and things...." Peer review by Rob, Fire Pros, Inc. |
| proposal & quote management |
4.69/5 ★ |
"...We love the quoting, scheduling, dispatching, and picture/paperwork management features...." Peer review by Michael, Team 360 |
| digital signature |
4.00/5 ★ |
"...You can do a repair, complete the job , add your pictures to the job , have a customer sign once completed...." Peer review by Thomas, KORE Refrigeration LLC. |
| contract management |
4.00/5 ★ |
"...It would be nice if you could update prices in the contracts with out having to delete the whole item...." Peer review by Lauren, ProServe |
| Engagement Management |
4.80/5 ★ |
"...They've created a platform with myriad opportunities to streamline our internal processes but, just as importantly, engage with our customers to provide them with a better experience with us as a service provider...." Peer review by Steve, ABCO Fire |
| engaging and following up |
4.74/5 ★ |
"...Service Trade has really help our company catch and follow up on deficiencies with ease...." Peer review by Vernon, AAA Fire Protection |
| Rating And Review Management |
4.69/5 ★ |
"...Service Review Online Customer Reviews - ServiceTrade...." Service Review Online Customer Reviews |
| PEER EXPERIENCES | |
|---|---|
| Sales Document Management |
4.63/5 ★ |
"...Could use some improvements on the Quoting side - Repairs vs. Inspections and things...." Peer review by Rob, Fire Pros, Inc. |
|
| proposal & quote management |
4.63/5 ★ |
| digital signature |
4.63/5 ★ |
| contract management |
4.63/5 ★ |
| Engagement Management |
4.80/5 ★ |
"...They've created a platform with myriad opportunities to streamline our internal processes but, just as importantly, engage with our customers to provide them with a better experience with us as a service provider...." Peer review by Steve, ABCO Fire |
|
| engaging and following up |
4.80/5 ★ |
| Rating And Review Management |
4.69/5 ★ |
"...Service Review Online Customer Reviews - ServiceTrade...." Service Review Online Customer Reviews |
|
25+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1329 insights from peers and experts to help you assess how these ServiceTrade use cases fit your Field Service Management needs.
Frequently Asked Questions(FAQ)
for ServiceTrade
What is ServiceTrade?
What is ServiceTrade used for?
What are the top features of ServiceTrade?
Who uses ServiceTrade?
What are ServiceTrade alternatives?
Where is ServiceTrade located?
Popular Business Setting
for ServiceTrade
Top Industries
- Construction
- Consumer Services
- Mechanical or Industrial Engineering
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used ServiceTrade to Acquire customers and Increase sales & revenue
ServiceTrade Alternatives
Peer and Expert Opinion on Features
for ServiceTrade
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (29) |
| Dashboard | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (13) |
| Personalization | Read Reviews (11) |
| Ticketing | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (29) |
| Dashboard | Read Reviews (14) |
| Alerts: popups & Notifications | Read Reviews (13) |
| Personalization | Read Reviews (11) |
| Ticketing | Read Reviews (8) |
IT and Other Capabilities
for ServiceTrade
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (186) |
| Data Export | Read Reviews (91) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (186) |
| Data Export | Read Reviews (91) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (250) |
| Chat Support | Read Reviews (49) |
| Phone Support | Read Reviews (39) |
| Email Support | Read Reviews (26) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (250) |
| Chat Support | Read Reviews (49) |
| Phone Support | Read Reviews (39) |
| Email Support | Read Reviews (26) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (114) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (114) |
Software Failure Risk Guidance
?for ServiceTrade
Overall Risk Meter
Top Failure Risks for ServiceTrade
Vendor Profile Details
Company Name
ServiceTrade
Company Website
https://servicetrade.com/HQ Location
4601 Creekstone Drive, Suite 260, Durham, North Carolina 27703, US
Employees
11-50
Social
Financials
PRIVATE
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