Jobber Overview
This is a summary of the comprehensive capabilities and benefits of Jobber based on over 3512 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Jobber, ServiceTrade, ServiceM8, Loc8, Commusoft, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Jobber is right for your needs? Our Cuspera AI engine can evaluate how Jobber fits your specific business needs, industry, and context. Get your personalized assessment report today.
Jobber supports business activities such as:
- Sales Document Management
- Engagement Management
- Helpdesk Management
- Contact List Management
- Workflow Management
Jobber can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Internal Communications, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Jobber's capabilities include Recording, Personalization, Alerts: Popups & Notifications, etc.
Jobber Consumer Services Vertical is its biggest customer base.
Reviews
"WE’VE BEEN ABLE TO CUT OUR NON-BILLABLE HOURS BY 50%. The crew logs their hours into each job they’re working on, which gives me better estimates, which leads to more sales. " - Greg P
Cuspera Reviews
16 buyers and buying teams have used Cuspera to assess how well Jobber solved their Field Service Management needs. Cuspera uses 3512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Jobber.
Use Cases
Peers recommend Sales Document Management , Engagement Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Jobber.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Document Management with E-Mail |
3.72/5 ★ |
"...Easy to use Great support Online Chat Package Structure Easy Quickbooks Integration Cloud-based; no contract..." Peer review by Anet Gambina |
| proposal & quote management |
3.69/5 ★ |
"...The options to separate a quote into multiple jobs has been detrimental to our business. . ...." Peer review by Kate W., Administrative Assistant |
| contract management |
4.34/5 ★ |
"...Please note - our industry is electrical contracting (fire alarm systems)..." Peer review by Jo N., Business Support Manager, Manufacturing |
| digital signature |
3.65/5 ★ |
"...Record unlimited special requirements or instructions, include photos or signed agreements, track interactions..." #1 Field Service App in 2020: Jobber Software |
| Engagement Management with E-Mail |
3.94/5 ★ |
"...The application automatically sends invoices via email with built-in follow-ups...." Peer review from Featured Customers |
| engaging and following up |
3.83/5 ★ |
"...We have seen an immediate benefit with the automated follow ups that gather feedback from clients...." Peer review by Kyra D |
| Helpdesk Management with Phone Calls |
4.87/5 ★ |
"...The vendor also provides an online help center for customer support...." Peer review from Featured Customers |
| PEER EXPERIENCES | |
|---|---|
| Sales Document Management with E-Mail |
3.72/5 ★ |
"...Easy to use Great support Online Chat Package Structure Easy Quickbooks Integration Cloud-based; no contract..." Peer review by Anet Gambina |
|
| proposal & quote management |
3.72/5 ★ |
| contract management |
3.72/5 ★ |
| digital signature |
3.72/5 ★ |
| Engagement Management with E-Mail |
3.94/5 ★ |
"...The application automatically sends invoices via email with built-in follow-ups...." Peer review from Featured Customers |
|
| engaging and following up |
3.94/5 ★ |
| Helpdesk Management with Phone Calls |
4.87/5 ★ |
"...The vendor also provides an online help center for customer support...." Peer review from Featured Customers |
|
37+ more Business Use Cases
Our AI advisor, Wyz, harnessed 3512 insights from peers and experts to help you assess how these Jobber use cases fit your Field Service Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
WE’VE BEEN ABLE TO CUT OUR NON-BILLABLE HOURS BY 50%. The crew logs their hours into each job they’re working on, which gives me better estimates, which leads to more sales. Testimonial By Greg P |
|
|
Before we had Jobber, a lot of our issues were trying to get all our customers into one database. Now we’re able to quote them and find all their information just by pulling up their name. Testimonial By Terence C |
|
|
IT SAVES ME OVER $7000/MONTH IN PAYROLL FOR OFFICE STAFF. Once we hit 12 people, I could no longer take the amount of triple entry, chasing old pics in emails, and going through the mundane chore of invoicing. That’s when I found Jobber. Testimonial By Kris C |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Greg P Greg Pilotti Furniture Makers |
WE’VE BEEN ABLE TO CUT OUR NON-BILLABLE HOURS BY 50%. The crew logs their hours into each job they’re working on, which gives me better estimates, which leads to more sales. Testimonial By Greg P |
|
Terence C Impetus Plumbing and Heating |
Before we had Jobber, a lot of our issues were trying to get all our customers into one database. Now we’re able to quote them and find all their information just by pulling up their name. Testimonial By Terence C |
|
Kris C President Power Wash Pros |
IT SAVES ME OVER $7000/MONTH IN PAYROLL FOR OFFICE STAFF. Once we hit 12 people, I could no longer take the amount of triple entry, chasing old pics in emails, and going through the mundane chore of invoicing. That’s when I found Jobber. Testimonial By Kris C |
Video
How Jobber Works | Featuring Graham from Painters Enterprise
Frequently Asked Questions(FAQ)
for Jobber
What is Jobber used for?
What are the top features of Jobber?
Who uses Jobber?
What are Jobber alternatives?
Where is Jobber located?
Popular Business Setting
for Jobber
Top Industries
- Consumer Services
- Construction
- Consumer Goods
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Jobber to Acquire customers and Enhance customer relationships
Jobber Alternatives
Peer and Expert Opinion on Features
for Jobber
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (70) |
| Personalization | Read Reviews (55) |
| Alerts: popups & Notifications | Read Reviews (50) |
| Templates | Read Reviews (48) |
| Feedback surveys | Read Reviews (21) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (70) |
| Personalization | Read Reviews (55) |
| Alerts: popups & Notifications | Read Reviews (50) |
| Templates | Read Reviews (48) |
| Feedback surveys | Read Reviews (21) |
IT and Other Capabilities
for Jobber
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (220) |
| Data Import | Read Reviews (454) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (220) |
| Data Import | Read Reviews (454) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (86) |
| Phone Support | Read Reviews (72) |
| Email Support | Read Reviews (79) |
| 24/7 Support | Read Reviews (659) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (86) |
| Phone Support | Read Reviews (72) |
| Email Support | Read Reviews (79) |
| 24/7 Support | Read Reviews (659) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (333) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (333) |
Software Failure Risk Guidance
?for Jobber
Overall Risk Meter
Top Failure Risks for Jobber
Vendor Profile Details
Company Name
Jobber
Company Website
https://getjobber.com/HQ Location
Edmonton, AB
Employees
11-50
Social
Financials
SERIES A
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