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Compare Miva eCommerce vs Shopify Plus

Comparison Summary

For Miva eCommerce vs Shopify Plus comparison, Our AI algorithm looked at 3406 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Miva eCommerce and Shopify Plus to solve their respective business needs.

Pros and cons of Miva eCommerce and Shopify Plus

Miva eCommerce is more suited to businesses that require Helpdesk Management with Phone Calls and Engagement Management with Promotions where as Shopify Plus is focused towards Helpdesk Management with Offline and Social Media Management with Promotions .

logo Miva eCommerce

Focus area

Miva eCommerce is better than Shopify Plus for

Software Failure Risk

  • low

logo Shopify Plus

Focus area

Software Failure Risk

  • low

About

Build the eCommerce Store Your Business Deserves

Shopify Plus: Enterprise Commerce Platform

Age

1999

2004

Financials

M&A

SERIES C

Business Need

Total Processes
(we found evidences for)

56

74

Total Goals
(we found evidences for)

14

18

Top Processes

Evidences indicate better relative satisfaction


helpdesk management



training & onboarding


engagement management

engaging and following up


products & pricelist management


loyalty management

customise loyalty program

identify target customers



communication management

sending & publishing communications


workflow management



account management



community building


trade show marketing


promotion management


sales document management

proposal & quote management

contract management



discount management


subscription management


conversion management



performance management


content management


lead qualification

lead qualification: technographic




social media management

social media analytics


competitive intelligence


generation of new leads


category management


rating and review management


campaign management


payment management


contact list management


knowledge management


business development



lifetime value management


referral management


compliance & governance




Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • Improve navigation

  • Improve stakeholder relations

  • See 11 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Build brand awareness

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • Scale best practices

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Increase customer life time value

  • Improve internal communications

  • Establish thought leadership

  • Improve brand engagement

  • Manage risk

  • Improve navigation

  • See 15 more

Top Channels

Channels Used

  • offline

  • promotions

  • point of sale

  • website

  • e-mail

  • blogs

  • user generated content

  • social media

  • omnichannel

  • phone calls

  • video

  • review sites

  • mobile

  • Amazon

  • on premises

  • coupons

  • mass media

  • television

  • Facebook

  • text SMS

  • mobile app

  • trade shows

  • channel partners

  • events

  • See 21 more
  • offline

  • promotions

  • point of sale

  • website

  • e-mail

  • blogs

  • user generated content

  • social media

  • omnichannel

  • phone calls

  • video

  • review sites

  • mobile

  • Amazon

  • on premises

  • coupons

  • mass media

  • television

  • Facebook

  • text SMS

  • mobile app

  • trade shows

  • channel partners

  • events

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting