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Compare Miva eCommerce vs SAP Commerce Cloud

Comparison Summary

For Miva eCommerce vs SAP Commerce Cloud comparison, Our AI algorithm looked at 2995 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Miva eCommerce and SAP Commerce Cloud to solve their respective business needs.

Pros and cons of Miva eCommerce and SAP Commerce Cloud

Miva eCommerce is more suited to businesses that require Helpdesk Management with Phone Calls and Engagement Management with Promotions where as SAP Commerce Cloud is focused towards Engagement Management with Omnichannel and Products & Pricelist Management with Mobile .

Both Miva eCommerce and SAP Commerce Cloud are E-Commerce Platform software, peers recommend Miva eCommerce for helpdesk management where as SAP Commerce Cloud is more known for content management and products & pricelist management .

logo Miva eCommerce

Focus area

Miva eCommerce is better than SAP Commerce Cloud for

Software Failure Risk

  • low

logo SAP Commerce Cloud

Focus area

SAP Commerce Cloud is better than Miva eCommerce for

Software Failure Risk

  • low

About

Build the eCommerce Store Your Business Deserves

Commerce cloud solution for long-term customer loyalty

Age

1999

1972

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

56

66

Total Goals
(we found evidences for)

14

13

Top Processes

Evidences indicate better relative satisfaction


helpdesk management



training & onboarding


engagement management

engaging and following up


products & pricelist management


customise loyalty program

identify target customers



communication management

sending & publishing communications


workflow management



account management



community building


trade show marketing


promotion management


sales document management

proposal & quote management



discount management


subscription management


conversion management



performance management


content management


lead qualification

lead qualification: technographic




social media management

social media analytics


competitive intelligence


generation of new leads


category management


rating and review management


campaign management


payment management


contact list management


knowledge management


business development



lifetime value management


segmentation and targeting


social media marketing


customer feedback management

measuring customer satisfaction



customer case management





Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • Improve navigation

  • Improve stakeholder relations

  • See 11 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • See 10 more

Top Channels

Channels Used

  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more
  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting