Microsoft Forms and Formsite serve different business needs within the demand generation category. Microsoft Forms excels in engagement and workflow management, supported by strong analytics and integration features. It's widely adopted across various industries, particularly IT and education. In contrast, Formsite focuses on internal workflow and document management with enhanced security features, catering primarily to larger enterprises and consumer goods industries. Both offer 24/7 support, but Microsoft Forms provides a broader range of communication channels.
Microsoft Forms: Microsoft-Forms is a free tool to create online surveys, forms, polls, and quizzes. It uses AI to simplify creating questionnaires and gathering responses.
Formsite: Formsite offers features like payment collection, item and page rules logic, and integrations. Forms can be customized extensively to fit specific needs.
| Microsoft Forms | Formsite | |
|---|---|---|
| Key Capabilities Supported | Microsoft Forms facilitates customer feedback management, engagement management, and workflow management, aligning well with users seeking comprehensive communication solutions. → | Formsite focuses on workflow management and sales document management, highlighting its capability in handling internal processes efficiently. → |
| Business Goals | Microsoft Forms helps businesses enhance relationships and improve their digital and social presence, supporting goals that revolve around customer interaction and brand building. → | Formsite is designed to improve internal communications and build brand awareness, aligning with businesses looking to strengthen internal operations and visibility. → |
| Core Features | Key features of Microsoft Forms include strong analytics, broad integration capabilities, and custom reporting, essential for users looking for data-driven insights. → | Formsite offers features like comprehensive integrations, enhanced security, and custom reporting, catering to users prioritizing data protection and detailed reporting. → |
| Vendor Support | Microsoft Forms offers 24/7 support along with email, chat, and phone support, providing various options to match the level of customer support needed. → | Formsite provides 24/7 support and chat options, emphasizing quick assistance but with fewer support channels compared to its counterpart. → |
| Segments and Industries | Microsoft Forms is popular across small to large enterprises, notably in IT and education sectors, indicating its versatility and broad industry application. → | Formsite is predominantly used by large enterprises and consumer goods industries, suggesting its alignment with larger-scale operations and specific sectors. → |
| Operational Alignment | Microsoft Forms integrates seamlessly into various operational workflows, suitable for businesses needing flexible communication and collaboration tools. → | Formsite fits well in environments requiring robust internal workflow solutions, appealing to businesses with a focus on maintaining an internal structure. → |
Applying your context and needs changes the comparison
Microsoft Forms and Formsite: Best activities based on customer satisfaction
Most deployed common Activities for Microsoft Forms and Formsite
Why is Microsoft Forms and Formsite the best choice for Customer Feedback Management?
"...Easy to make surveys when one gather information such ad customer feedback and measuring staff satisfaction...." Peer review by Virginia K, Account Manager, Banking
"...This is great for gathering information such as customer satisfaction, generating quotes, referral forms, online reviews, order forms and so on...." Peer review by User
How efficiently Does Microsoft Forms and Formsite manage your Workflow Management?
"...When it comes to training users and implementing business processes, giving users control over how they can securely interact with technology reduces the burden of IT workers to understand and adapt to every single business workflow. ..." Top 10 Considerations for Microsoft Teams Governance
"...then that" workflows. ...." Peer review by Verified Reviewer, Consumer Goods
How does Microsoft Forms and Formsite facilitate Collaboration?
"...It is easy to collaborate with others or simply share as surveys/quizzes...." Peer review by Rachael A, Administrative Assistant, Education
"...Collaborate and analyze your results in chart, graph, and table formats...." Share Custom Form Reports
Microsoft Forms in Action: Unique Activities
Why is Microsoft Forms the best choice for Engagement Management?
"...Engage with Microsoft on their community site, share your experience with Microsoft Forms Pro, and vote on future updates. ..." Send and Analyze Quizzes/ Surveys in Microsoft Forms Pro
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
Microsoft Forms peer evidence is 57% Enterprise. Formsite peer evidence is 93% SMB and Mid-Market.
| Microsoft Forms | Formsite | |
|---|---|---|
| Peer score | 4.3 | 4.5 |
| Peer insights | 871 | 800 |
| Top industries |
Information Technology And Services 27.0%
Banking 15.0%
Education 12.0%
|
Information Technology And Services 26.0%
Consumer Goods 13.0%
Non Profit Organization Management 12.0%
|
| SMB and Mid-Market | 43.0% | 93.0% |
| Enterprise | 57.0% | 8.0% |
Integrations
Ecosystem partners each product commonly connects with.
Microsoft Forms
News
Latest Microsoft Forms news
Microsoft sets October 7 Windows and Surface event with Nvidia CEO
Microsoft will host a Windows and Surface event on October 7 in San Francisco, featuring Nvidia CEO Jensen Huang. The event will focus on local AI, Windows, Nvidia RTX Spark, Surface, and the PC ecosystem. Nvidia's RTX Spark, a system-on-chip for AI workloads, will be highlighted, showcasing its integration with Microsoft's Surface Laptop Ultra.
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