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Microsoft Forms vs 123FormBuilder: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Microsoft Forms vs. 123FormBuilder is based on a specific set of business needs and context. The comparison uses 1450 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Microsoft Forms and 123FormBuilder

Microsoft Forms, 123FormBuilder, Paperform, involve.me, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Microsoft Forms covers Customer Feedback Management, Engagement Management with Website, Collaboration, Workflow Management, etc.

123FormBuilder focuses on Helpdesk Management, Social Media Management with Website, Communication Management with Website, Contact List Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Microsoft Forms

Focus area

Software Failure Risk

  • low

logo 123FormBuilder

Focus area

Software Failure Risk

  • low

About

Microsoft Forms - Easily create surveys, quizzes and polls

123FormBuilder - Your free online form builder

Age

1975

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

28

Total Goals
(we found evidences for)

7

2

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up



workflow management


communication management

sending & publishing communications


social media management

social media analytics

engaging on social media


generation of new leads




contact list management



content management


performance management


helpdesk management


sales document management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Improve navigation

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • website

  • social media

  • offline

  • e-mail

  • point of sale

  • Facebook page

  • Facebook

  • trade shows

  • newsletter

  • video

  • phone calls

  • See 8 more
  • website

  • social media

  • offline

  • e-mail

  • point of sale

  • Facebook page

  • Facebook

  • trade shows

  • newsletter

  • video

  • phone calls

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting