Comparison Summary
This comparison report of LogMeIn Rescue vs. Track-It! is based on a specific set of business needs and context. The comparison uses 2221 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing LogMeIn Rescue and Track-It!
LogMeIn Rescue, Track-It!, GoTo Resolve, Web+Center, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
LogMeIn Rescue covers Helpdesk Management, Collaboration, Engagement Management with Chat, Conference Call Management with Offline, etc.
Track-It! focuses on Helpdesk Management, Knowledge Management, Communication Management with E-Mail, License Management with Mobile, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
LogMeIn Remote Access | Secure Remote Desktop Software
Track-It! | ITSM IT Help Desk Software for Small to Midsize ...
Age
2003
Financials
IPO
Business Need
Total Processes
(we found evidences for)
33
26
Total Goals
(we found evidences for)
5
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve visibility
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Improve ROI
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Improve internal communications
- See 2 more
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Enhance customer relationships
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Improve stakeholder relations
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Improve internal communications
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Acquire customers
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Scale best practices
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Improve efficiency
- See 3 more
Top Channels
Channels Used
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e-mail
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phone calls
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website
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mobile
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offline
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on premises
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user generated content
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video
- See 5 more
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e-mail
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phone calls
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website
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mobile
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offline
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on premises
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user generated content
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video
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
