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Compare LogMeIn Rescue vs SysAid

Failure Risk Guidance Security Report ?

Failure Risk for LogMeIn Rescue low Failure Risk for SysAid medium
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Comparison Summary

For LogMeIn Rescue vs SysAid comparison, Our AI algorithm looked at 5251 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using LogMeIn Rescue and SysAid to solve their respective business needs.

Pros and cons of LogMeIn Rescue and SysAid

LogMeIn Rescue is more suited to businesses that require Helpdesk Management and Collaboration where as SysAid is focused towards Helpdesk Management and Knowledge Management .

logo LogMeIn Rescue

Focus area

Software Failure Risk

  • low

logo SysAid

Focus area

SysAid is better than LogMeIn Rescue for

Software Failure Risk

  • medium

About

LogMeIn Remote Access | Secure Remote Desktop Software

SysAid: ITSM, Service Desk & Help Desk Software with ...

Age

2003

Financials

IPO

Business Need

Total Processes
(we found evidences for)

33

47

Total Goals
(we found evidences for)

5

9

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (106)

Read Reviews (503)

collaboration

Read Reviews (48)

Read Reviews (11)

engagement management

Read Reviews (9)

Read Reviews (27)

engaging and following up

Read Reviews (4)

Read Reviews (18)

conference call management

Read Reviews (5)

Read Reviews (0)

customer feedback management

Read Reviews (4)

Read Reviews (16)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (12)

generation of new leads

Read Reviews (3)

Read Reviews (1)

contact list management

Read Reviews (3)

Read Reviews (8)

content management

Read Reviews (3)

Read Reviews (3)

content sharing

Read Reviews (2)

Read Reviews (3)

workflow management

Read Reviews (2)

Read Reviews (66)

lifetime value management

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (1)

Read Reviews (9)

sales document management

Read Reviews (1)

Read Reviews (25)

sales call management

Read Reviews (0)

Read Reviews (4)

meeting management

Read Reviews (0)

Read Reviews (2)

communication management

Read Reviews (0)

Read Reviews (33)

sending & publishing communications

Read Reviews (0)

Read Reviews (15)

products & pricelist management

Read Reviews (0)

Read Reviews (3)

knowledge management

Read Reviews (0)

Read Reviews (60)

competitive intelligence

Read Reviews (0)

Read Reviews (10)

performance management

Read Reviews (0)

Read Reviews (5)

social media analytics

Read Reviews (0)

Read Reviews (4)

social media management

Read Reviews (0)

Read Reviews (4)

social media analytics

Read Reviews (0)

Read Reviews (4)

license management

Read Reviews (0)

Read Reviews (4)

campaign management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 2 more

  • Scale best practices

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Improve internal communications

  • Improve ROI

  • Improve consistency

  • Launch new products

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • mobile

  • phone calls

  • website

  • mobile app

  • blogs

  • user generated content

  • chat

  • offline

  • support groups

  • on premises

  • Slack

  • point of sale

  • events

  • trade shows

  • See 12 more

  • e-mail

  • mobile

  • phone calls

  • website

  • mobile app

  • blogs

  • user generated content

  • chat

  • offline

  • support groups

  • on premises

  • Slack

  • point of sale

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting