Insightly CRM and ClickUp, An In-Depth Comparison 2026

Comparison Summary

Insightly CRM: Insightly, the modern CRM, helps teams sell smarter and grow faster. Watch a demo-on-demand to build lasting customer relationships affordably.

ClickUp: ClickUp aims to boost productivity by consolidating tasks, docs, goals, and chat into one app. Their mission is to replace multiple tools with a single solution.

This comparison report of Insightly CRM vs. ClickUp is based on a specific set of business needs and context. The comparison uses 18264 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Insightly CRM and ClickUp

Insightly CRM, Freshsales, Pipeline CRM, etc., belong to a category of solutions that help CRM, whereas ClickUp, Monday.com, Adobe Workfront, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Insightly CRM covers Contact List Management with E-Mail, Engagement Management with E-Mail, Lead Tracking, Workflow Management, etc.

ClickUp focuses on Workflow Management, Collaboration, Training & Onboarding, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Insightly CRM and ClickUp: Best activities based on customer satisfaction


Insightly CRM in Action: Unique Activities

What solutions does Insightly CRM provide for Contact List Management?
Insightly CRM facilitates contact list management by enabling users to organize contacts, link them to businesses and projects, and track interactions. Users can import existing contacts, create new ones, and send emails directly from the platform. Despite its strengths, Insightly CRM has limitations, including the inability to effectively track contacts without linking them to opportunities.
"...I like the ability to have email that I send to a client linked to that client's contact or Project...." Peer review by Christopher Aguilar, Managing Attorney, Aguilar Legal and Business Consulting Corp.
What makes Insightly CRM ideal for Engagement Management?
Insightly CRM facilitates engagement management by enabling users to track and follow up on leads, opportunities, and contacts. This CRM solution helps organize interactions with customers and track engagement with email communications. However, setting up the system can be time-consuming.
"...Insightly has been an AMAZING tool to help keep contacts up to date, all communication history is available to know the history with the contact when emailing them next, I use the tasks daily to know who to follow up with, what to send, etc...." Peer review by Administrative Assistant in Sales
What benefits does Insightly CRM offer for Lead Tracking?
Insightly CRM is designed to track leads, opportunities, and contacts. The software includes features for managing sales pipelines, following up with prospects, and generating reports. Insightly's lead tracking capabilities lack robust deal flow tracking functionality.
"...It has functions for tracking lead activities, which is great for driving effective communication...." Peer review by Richard R, Marketing Consultant

ClickUp in Action: Unique Activities

What solutions does ClickUp provide for Workflow Management?
ClickUp allows users to manage workflow in a customized way, fitting the needs of diverse teams and individuals. It provides a range of features for organizing tasks, tracking time, and integrating with other applications. ClickUp lacks pre-made templates to help users quickly set up workflows for specific project types.
"...Use all the features it comes with and take the time to map out your workflow and processes using it...." Peer review by LaVonia R, Manager, Design
How efficiently Does ClickUp manage your Collaboration?
ClickUp enables team members to collaborate on projects and tasks. It provides tools for task assignment, status tracking, and communication. ClickUp also offers various views, including Gantt charts and boards, for managing projects and sharing progress with clients. While ClickUp offers collaboration features, it currently lacks a collaborative way to share requirements matrices.
"...It's helping my team better collaborate across many different complex projects...." Peer review by Tom W., Campaign & Advocacy Lead, Non-Profit Organization Management
How efficiently Does ClickUp manage your Training & Onboarding?
ClickUp provides a straightforward interface that enables easy onboarding for new team members. The application allows for customization to suit different workflows. ClickUp may require some initial guidance for users to fully understand its capabilities.
"...The easy of use of the software allows us to onboard new employees and get them up to speed on all our projects very quickly...." Peer review by Verified Reviewer, Marketing and Advertising
How does ClickUp facilitate Communication Management?
ClickUp facilitates communication and project management for teams. It allows users to assign tasks, track progress, and collaborate with colleagues. However, ClickUp can sometimes send unnecessary emails and automatically publishes comments when the enter key is pressed.
"...Program would be great if it wasn't sending you emails every other day...." Peer review by Joseph P., Marketing Director, Marketing and Advertising

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


contact list management

creating contact list


engagement management

engaging and following up




communication management

sending & publishing communications

tracking & monitoring communications


sales document management

proposal & quote management

contract management



opportunity management


generation of new leads


conversion management


relationship management


pipeline management


campaign management

campaign monitoring




business development


helpdesk management


social media management

social media analytics


training & onboarding




sales call management

meeting management


products & pricelist management


knowledge management



customer feedback management

measuring customer satisfaction

measuring net promoter score



account management


competitive intelligence





follower management


rating and review management






customer case management




sales review & feedback


lifetime value management


revenue cycle management



loyalty management

identify target customers


trade show marketing



calendar management


advocacy management


sales commission management


discount management


promotion management




motivation management



renewal management


personalized marketing





content management


lead qualification

lead qualification: technographic


membership management


courses & assessment

track learning progress




international marketing


merger and acquisition



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve visibility

  • Improve ROI

  • Launch new products

  • Improve consistency

  • Improve efficiency

  • Scale best practices

  • Increase average basket value

  • See 10 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Launch new products

  • Increase sales & revenue

  • Improve visibility

  • Scale best practices

  • Improve efficiency

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve navigation

  • See 8 more

Business Setting

Insightly CRM ClickUp
Peer score 4.1 4.7
Peer insights 11213 7051
Top industries
Information Technology And Services 20.0%
Financial Services 7.0%
Education 7.0%
Marketing And Advertising 16.0%
Information Technology And Services 11.0%
Computer Software 10.0%
SMB and Mid-Market 93.0% 88.0%
Enterprise 7.0% 12.0%
Pricing Insightly CRM

News

Latest Insightly CRM news

Unbounce Launches New MCP Bringing Landing Page Execution to AI Assistants

Unbounce has launched the MCP Server, enabling marketers to connect their Unbounce accounts to AI assistants like ChatGPT and Claude. This integration allows users to build, publish, and optimize landing pages using natural language, enhancing campaign management and performance monitoring. The MCP Server aims to streamline the marketing process by integrating AI capabilities with Unbounce's platform.

12/08/2026 - source

Latest ClickUp news

ClickUp Highlights Knowledge-Sharing Feature to Deepen Product Engagement - TipRanks

ClickUp is promoting its Skills feature, designed to capture and distribute institutional knowledge across teams. This tool allows for the embedding of brand assets and best-practice examples, enhancing workflow standardization. The feature aims to deepen product engagement and improve customer retention by integrating AI-enabled capabilities, positioning ClickUp competitively in the productivity software market.

19/09/2026 - source