Pipeline CRM Overview

This is a summary of the comprehensive capabilities and benefits of Pipeline CRM based on over 6848 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Pipeline CRM, Freshsales, Copper, Insightly CRM, Pipedrive, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Pipeline CRM is right for your needs? Our Cuspera AI engine can evaluate how Pipeline CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Pipeline CRM supports business activities such as:

  • Engagement Management
  • Lead Tracking
  • Communication Management
  • Contact List Management
  • Deal Management

Pipeline CRM can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Enhance Customer Relationships, Improve Internal Communications, Improve ROI, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, Pipeline CRM's capabilities include Personalization, Recording, Dashboard, etc.

Pipeline CRM was founded in 2006. Transportation/Trucking/Railroad Vertical is its biggest customer base.

Reviews

"We went from an average of 10-14 percent conversion rates, to up to 30 percent. We have almost tripled conversion rates with Pipeline CRM. " - Sushee Perumal

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Pipeline CRM solved their CRM needs. Cuspera uses 6848 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Pipeline CRM.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve ROI
  • Grow Market Share
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Navigation
  • Improve Visibility
  • Shorten Ramp Up Time
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Lead Tracking , Communication Management , as the business use cases that they have been most satisfied while using Pipeline CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.80/5 ★

Read Reviews (298)

"...By PipelineDeals making engagement simple through a simple interface, no doubt increases usage...."
engaging and following up

4.79/5 ★

Read Reviews (271)

"...We can schedule our follow ups and add activities in the activities tab every time an interaction takes place...."
engaging with scheduling & cadence

3.42/5 ★

Read Reviews (1)

"...A lot of companies use multiple systems to track email click thru rates and sales step cadences -- we only need one system because it does it all...."
Lead Tracking with E-Mail

4.93/5 ★

Read Reviews (198)

"...We wanted something that would serve as a means to capture and track deals, and also serve as a contacts database...."
Communication Management with E-Mail and Phone Calls

4.18/5 ★

Read Reviews (147)

"...Pipeline makes it easy to track my relationship with leads, send out mass emails, and stay organized...."
tracking & monitoring communications

4.73/5 ★

Read Reviews (72)

"...Email tracking, email open rates, templates and deal tracking are also strengths of the platform...."
sending & publishing communications

3.41/5 ★

Read Reviews (58)

"...I am able to quickly identify high value deals, publish a range of useful views according to my chosen criteria and get insight into who is actually interacting with my sent content (not limited to content sent on the platform if I may add)...."
PEER EXPERIENCES
Engagement Management

4.80/5 ★

Read Reviews (298)

"...By PipelineDeals making engagement simple through a simple interface, no doubt increases usage...." Peer review by Muazam S., Publishing
engaging and following up

4.80/5 ★

Read Reviews (271)

engaging with scheduling & cadence

4.80/5 ★

Read Reviews (1)

Lead Tracking with E-Mail

4.93/5 ★

Read Reviews (198)

"...We wanted something that would serve as a means to capture and track deals, and also serve as a contacts database...." Peer review by Jon H, Director, Inside Sales
Communication Management with E-Mail and Phone Calls

4.18/5 ★

Read Reviews (147)

"...Pipeline makes it easy to track my relationship with leads, send out mass emails, and stay organized...." Peer review by Natalie S., Realtor, Real Estate
tracking & monitoring communications

4.18/5 ★

Read Reviews (72)

sending & publishing communications

4.18/5 ★

Read Reviews (58)

72+ more Business Use Cases

Our AI advisor, Wyz, harnessed 6848 insights from peers and experts to help you assess how these Pipeline CRM use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Sushee Perumal

CEO

MaxSold

We went from an average of 10-14 percent conversion rates, to up to 30 percent. We have almost tripled conversion rates with Pipeline CRM. Testimonial By Sushee Perumal

Dan Stifle

Partner

SunX Solar

We've doubled our revenue since we started using Pipeline CRM. It put everyone on the same page and allowed our company to work seamlessly. And that has allowed us to grow as a company. Testimonial By Dan Stifle

Gavin Hepp

Owner

Webfoot Painting

I think it doesn't matter what you do in life, just be the absolute best at it. And that's what we aspire to do. Testimonial By Gavin Hepp
CUSTOMERS TESTIMONIALS

Sushee Perumal

CEO

MaxSold

We went from an average of 10-14 percent conversion rates, to up to 30 percent. We have almost tripled conversion rates with Pipeline CRM. Testimonial By Sushee Perumal

Dan Stifle

Partner

SunX Solar

We've doubled our revenue since we started using Pipeline CRM. It put everyone on the same page and allowed our company to work seamlessly. And that has allowed us to grow as a company. Testimonial By Dan Stifle

Gavin Hepp

Owner

Webfoot Painting

I think it doesn't matter what you do in life, just be the absolute best at it. And that's what we aspire to do. Testimonial By Gavin Hepp

Case Studies

COMPANY CASE STUDIES
Case Study WLS Companies

How WLS Companies Boosts Revenue And Productivity With Pipeline CRM

Read More
Case Study Carolina Thomas

How Carolina Thomas accelerates market share growth by quantifying value with Pipeline CRM

Read More
Case Study 8th Light

How 8th Light Scaled Their Business With Pipeline CRM

Read More

Frequently Asked Questions(FAQ)

for Pipeline CRM

What is Pipeline CRM?

Pipeline CRM is a sales pipeline enablement CRM platform designed for sales teams to help enhance and boost sales.

What is Pipeline CRM used for?

Pipeline CRM is a CRM Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Lead Tracking and Communication Management .

What are the top features of Pipeline CRM?

Personalization, Recording and Dashboard are some of the top features of Pipeline CRM.

Who uses Pipeline CRM?

Pipeline CRM is used by Transportation/Trucking/Railroad, Construction and Management Consulting among other industries.

What are Pipeline CRM alternatives?

Freshsales, Copper, Insightly CRM and Pipedrive are popular alternatives for Pipeline CRM.

Where is Pipeline CRM located?

Pipeline CRM is headquartered at 1008 Western Ave, Seattle, WA 98104.

Popular Business Setting

for Pipeline CRM

Top Industries

  • Transportation/Trucking/Railroad
  • Construction
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Pipeline CRM to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Pipeline CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

2.79/5 ★

Read Reviews (222)
Recording

4.16/5 ★

Read Reviews (107)
Dashboard

4.22/5 ★

Read Reviews (94)
Templates

2.99/5 ★

Read Reviews (63)
Alerts: popups & Notifications

3.17/5 ★

Read Reviews (50)
FEATURES RATINGS AND REVIEWS
Personalization

2.79/5 ★

Read Reviews (222)
Recording

4.16/5 ★

Read Reviews (107)
Dashboard

4.22/5 ★

Read Reviews (94)
Templates

2.99/5 ★

Read Reviews (63)
Alerts: popups & Notifications

3.17/5 ★

Read Reviews (50)

IT and Other Capabilities

for Pipeline CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.73/5 ★

Read Reviews (469)
Data Import

3.34/5 ★

Read Reviews (1091)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.73/5 ★

Read Reviews (469)
Data Import

3.34/5 ★

Read Reviews (1091)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.80/5 ★

Read Reviews (67)
Email Support

4.62/5 ★

Read Reviews (65)
Phone Support

4.33/5 ★

Read Reviews (74)
24/7 Support

4.27/5 ★

Read Reviews (902)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.80/5 ★

Read Reviews (67)
Email Support

4.62/5 ★

Read Reviews (65)
Phone Support

4.33/5 ★

Read Reviews (74)
24/7 Support

4.27/5 ★

Read Reviews (902)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (5)
Analytics

3.86/5 ★

Read Reviews (80)
Custom Reports

3.46/5 ★

Read Reviews (887)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (5)
Analytics

3.86/5 ★

Read Reviews (80)
Custom Reports

3.46/5 ★

Read Reviews (887)

Software Failure Risk Guidance

?

for Pipeline CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Pipeline CRM

Vendor Profile Details

Company Name

Pipeline CRM

Company Website

https://pipelinecrm.com/

Year Founded

2006

HQ Location

1008 Western Ave, Seattle, WA 98104

Employees

11-50

Social

Financials

SERIES A