Infor CRM vs. Solve CRM: CRM Solution Comparison 2026

Overview: Infor CRM and Solve CRM as CRM Category solutions.

Infor CRM and Solve CRM both offer robust solutions for customer relationship management, focusing on large enterprises. Infor CRM shines in manufacturing and software industries with strong features in custom reporting and 24/7 support. Solve CRM stands out with contact management and workflow efficiencies, popular in real estate and non-profit sectors, providing versatile ease of migration and mobile channels for communication.

Infor CRM: Infor CRM offers comprehensive insights into customer interactions across sales, marketing, customer service, and support. The software enhances team collaboration and customer engagement.

Solve CRM: Solve CRM simplifies record keeping, communication, and scheduling with mobile-friendly automation and consistency. It integrates with G Suite, offering activity templates, custom fields, and secure team collaboration.

Infor CRM and Solve CRM: Best activities based on customer satisfaction

Activities: Infor CRM vs Solve CRM

Discover and compare top business activities, Q&A, and peer reviews for Infor CRM vs Solve CRM to help find the right fit for your needs.

Infor CRM Solve CRM

contact list management
campaign management
engagement management
contacts history
social media analytics
engaging and following up
collaboration
communication management

Key Capabilities Supported

Infor CRM provides strong capabilities in contact list and campaign management, suitable for complex engagement and helpdesk operations. read more →

Solve CRM excels in contact list and workflow management, streamlining follow-ups and improving collaborative efforts. read more →

Business Goals

Infor CRM assists in increasing sales and growing market share, aligning with goals like improving ROI and acquiring customers. read more →

Solve CRM focuses on enhancing customer relationships and acquiring customers, ideal for scaling best practices. read more →

Core Features

Infor CRM boasts a comprehensive suite including custom reports and integration, ideal for data-driven decision-making. read more →

Solve CRM highlights ease of migration and data import capabilities, offering secure and compliant data management. read more →

Vendor Support

Infor CRM offers reliable 24/7 support across multiple channels, matching enterprise needs for constant assistance. read more →

Solve CRM provides extensive 24/7 support, with emphasis on phone and email options, aiding flexible operational support. read more →

Segments and Industries

Infor CRM serves large enterprises, prominently in manufacturing and IT, showcasing adaptability in these sectors. read more →

Solve CRM is popular among real estate and non-profit sectors, enabling diverse use across various organizational scales. read more →

Operational Alignment

Infor CRM fits well within large operational workflows, utilizing omnichannel capabilities for comprehensive engagement. read more →

Solve CRM's mobile integration suits small to large scale operations, enhancing real-time communications and efficiencies. read more →

Applying your context and needs changes the comparison

IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

Read peer / expert warnings.

Chat Support

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Phone Support

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Others

AI Powered

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Custom Reports

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Analytics

Read peer / expert warnings.

Business Setting

Popular in Industry

Manufacturing (23.0%)
Computer Software (14.0%)
Information Technology And Services (10.0%)

Real Estate (11.0%)
Non Profit Organization Management (10.0%)
Information Technology And Services (8.0%)

Popular in Segments

SMB and MidMarket (78.0%)
Enterprise (22.0%)

SMB and MidMarket (89.0%)
Enterprise (11.0%)

Most deployed common Use Cases for Infor CRM and Solve CRM

How can Infor CRM and Solve CRM optimize your Contact List Management Workflow?

Infor Crm and Solve Crm both help manage contacts. Infor Crm allows users to access and manage contacts within the platform, while Solve Crm can be used as a contact management software or a CRM tool. Both tools offer features for storing, sharing, and analyzing contact data. However, Infor Crm excels in tracking contact history and opportunities, while Solve Crm focuses more on collaboration and project management. The limitations of each tool are not directly compared.

"...Easily accessible and managing contacts within the platform is easy to do...." Peer review by Dani B., CFO, Hospitality

"...What we like about Solve 360 is that it can works as a contact management software or as a CRM tool...." Peer review by User

How can Infor CRM and Solve CRM enhance your Engagement Management process?

Solve CRM focuses on basic sales tracking and client engagement, emphasizing features like task lists and follow-up organization. Infor CRM offers a more comprehensive view of customer interactions, including intelligence and cross-selling suggestions. Both tools provide features for managing customer interactions, but their strengths lie in different areas. However, user comments highlight that both solutions have limitations in their follow-up systems and may require further development.

"...Greater follow-up/task scheduling than with previous CRM...." Peer review by Jeff P.

"...The mobile app and the ease in which you can follow up with clients, record conversations, and hand tasks off to other team members...." Peer review by Greg, The Busha Team at RE/MAX 24/7

Infor CRM in Action: Unique Use Cases

What benefits does Infor CRM offer for Campaign Management?

How can Infor CRM enhance your Helpdesk Management process?

Solve CRM in Action: Unique Use Cases

How efficiently Does Solve CRM manage your Workflow Management?

Why is Solve CRM the best choice for Collaboration?

What solutions does Solve CRM provide for Communication Management?

Integrations

Ecosystem partners each product commonly connects with.

Infor CRM

Solve CRM

News

Latest Infor CRM news

Infor Appoints Yuka Kanemitsu as President and Representative Director ...

Infor has appointed Yuka Kanemitsu as President and Representative Director of Infor Japan. Kanemitsu will lead Infor's strategy and operations in Japan, focusing on customer success, strategic partnerships, and growth. Her leadership aims to enhance Infor's presence in sectors like Automotive and Industrial Manufacturing, leveraging AI and cloud solutions for business transformation.

05/08/2026 - source