Overview: Hiver and NinjaOne (formerly NinjaRMM) as Help Desk Category solutions.
Hiver: Hiver is trusted by 10K+ teams for email and shared inbox management. A 7-day free trial is available.
NinjaOne (formerly NinjaRMM): NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.
Hiver and NinjaOne (formerly NinjaRMM): Best activities based on customer satisfaction
Applying your context and needs changes the comparison
Hiver in Action: Unique Use Cases
What solutions does Hiver provide for Collaboration?
How can Hiver enhance your Communication Management process?
What solutions does Hiver provide for Workflow Management?
What solutions does Hiver provide for Customer Feedback Management?
NinjaOne (formerly NinjaRMM) in Action: Unique Use Cases
How efficiently Does NinjaOne (formerly NinjaRMM) manage your Helpdesk Management?
How efficiently Does NinjaOne (formerly NinjaRMM) manage your Training & Onboarding?
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Hiver news
Hiver Launches its Knowledge Base Portal, Helps Companies Worldwide Offer Better Self-service to Customers
Hiver has launched a knowledge base portal to enhance self-service capabilities for companies, allowing them to centralize and manage customer queries efficiently. This tool integrates with Hiver's existing support channels like email and live chat, aiming to improve customer satisfaction and streamline internal processes.
Latest NinjaOne (formerly NinjaRMM) news
NinjaOne Spotlight: System Tray End User Self-Service
NinjaOne has introduced a system tray feature that empowers end users to perform IT-approved actions directly on their devices, reducing repetitive helpdesk tickets. This integration allows administrators to customize actions, such as script execution and application installs, enhancing user experience and freeing up IT resources for more complex tasks. The system tray supports automation and diagnostics, providing a seamless self-service experience across endpoints.
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