Google Hangouts: Google Hangouts is a Web Collaboration software for messaging, voice, and video calls. Features include instant messaging, HD video calls, group conferencing, and built-in screen sharing.
Cisco Jabber: Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.
This comparison report of Google Hangouts vs. Cisco Jabber is based on a specific set of business needs and context. The comparison uses 27525 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Google Hangouts and Cisco Jabber
Google Hangouts, GoTo Meeting, Cisco Webex, etc., belong to a category of solutions that help Webinar and Conferencing, whereas Cisco Jabber, Google Hangouts Chat, Flock, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Google Hangouts covers Collaboration with Video, Conference Call Management with Offline, Communication Management with Phone Calls, Content Management with Video, etc.
Cisco Jabber focuses on Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Google Hangouts and Cisco Jabber: Best activities based on customer satisfaction
Google Hangouts in Action: Unique Activities
How efficiently Does Google Hangouts manage your Collaboration?
"...We also like it because it has a variety of features such as video calls and screen share...." Peer review by Esther W., Lead Designer, Financial Services
What Are the key features of Google Hangouts for Conference Call Management?
"...So this is definitely a wonderful go to in order to do video calls and conferences from anywhere!..." Peer review by Anvita S., Tutor, Education
Why is Google Hangouts the best choice for Content Management?
"...It's nice to not have to switch between multiple accounts just to share a document. ...." Peer review by Verified Reviewer, Hospital & Health Care
Why is Google Hangouts the best choice for Sales Document Management?
"...You can also share documents, images, videos, etc...." Peer review by Analyst in Quality Assurance
Cisco Jabber in Action: Unique Activities
What Are the key features of Cisco Jabber for Communication Management?
"...It's helpful to send a message to them when I need a quick answer and they are on a conference call...." Peer review by Lynette Hizon F.
How efficiently Does Cisco Jabber manage your Helpdesk Management?
"...Also when i received a lot of calls at one time, the program fixed all the calls and helps me to come back to all potential clients...." Peer review by Galina V., Reservation Manager , Hospitality
How does Cisco Jabber address your Contact List Management Challenges?
"...inobtrusive main contact list balances being convenient without being in the way, pull down style makes it easy to find without losing valuable screen real estate..." Peer review by Edward J., Telecommunications
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Launch new products
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Improve digital and social presence
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Improve stakeholder relations
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Scale best practices
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Improve efficiency
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Enter new markets internationally or locally
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Improve ROI
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Establish thought leadership
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Increase sales & revenue
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Grow market share
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Improve brand engagement
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Build brand awareness
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Improve consistency
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Shorten ramp up time
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Improve navigation
- See 15 more
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Improve efficiency
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Improve digital and social presence
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Improve stakeholder relations
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Improve ROI
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Establish thought leadership
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Improve visibility
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Scale best practices
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Increase sales & revenue
- See 8 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
Google Hangouts peer evidence is 73% SMB and Mid-Market. Cisco Jabber peer evidence is 70% Enterprise.
| Google Hangouts | Cisco Jabber | |
|---|---|---|
| Peer score | 4.5 | 4.2 |
| Peer insights | 18244 | 9281 |
| Top industries |
Education 13.0%
Computer Software 11.0%
Information Technology And Services 10.0%
|
Information Technology And Services 18.0%
Computer Software 17.0%
Hospital & Health Care 8.0%
|
| SMB and Mid-Market | 73.0% | 30.0% |
| Enterprise | 27.0% | 70.0% |
Integrations
Ecosystem partners each product commonly connects with.
Google Hangouts
News
Latest Google Hangouts news
Nvidia, Google and Emerald AI launch flexible data center consortium
Nvidia, Google, and Emerald AI have formed the AI Energy Management Alliance to promote flexible data centers. This consortium aims to develop best practices for reducing power draw during grid strain and standardize metrics for power optimization. Google contributes demand response technologies, while Nvidia and Emerald AI collaborate on a power-flexible AI data center in Virginia.
Latest Cisco Jabber news
The old new thing: Cisco and retro tech are back and forming the AI buildouts backbone
Cisco is experiencing renewed relevance as its networking hardware, including routers and switches, becomes integral to AI infrastructure and data center connectivity. The company's shift to support cloud providers and invest in optical technologies has positioned it as a key player in the AI buildout, supplementing its core business growth.