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Feedier vs UsefulFeedback: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Feedier vs. UsefulFeedback is based on a specific set of business needs and context. The comparison uses 3032 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Feedier and UsefulFeedback

Feedier, UsefulFeedback, SurveySparrow NPS, SurveySparrow Enterprise, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Feedier covers Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.

UsefulFeedback focuses on Customer Experience Management, Automated Workflows, Engaging Conversational Surveys with Chat, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Feedier

Focus area

Feedier is better than UsefulFeedback for

Software Failure Risk

  • medium

logo UsefulFeedback

Focus area

UsefulFeedback is better than Feedier for

Software Failure Risk

  • medium

About

Next generation feedback tool that automatically collects real-time feedback

Complaint Management Software and Systems - UsefulFeedback

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

50

30

Total Goals
(we found evidences for)

12

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


loyalty management

customise loyalty program

identify target customers


communication management

sending & publishing communications


rating and review management


social media management

social media analytics

engaging on social media


discount management


sales review & feedback


workflow management


sales incentive management


training & onboarding


campaign management



sales document management

proposal & quote management


contact list management



lifetime value management




performance management



competitive intelligence


generation of new leads




content management


customer case management




sales call management


conference call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Launch new products

  • Improve navigation

  • Scale best practices

  • See 9 more
  • Establish thought leadership

  • Scale best practices

  • Enhance customer relationships

  • Manage risk

  • Acquire customers

  • Improve brand engagement

  • Improve internal communications

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • chat

  • e-mail

  • social media

  • offline

  • LinkedIn

  • promotions

  • website

  • events

  • trade shows

  • causes and charity

  • Twitter

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • mobile

  • mobile app

  • See 15 more
  • phone calls

  • chat

  • e-mail

  • social media

  • offline

  • LinkedIn

  • promotions

  • website

  • events

  • trade shows

  • causes and charity

  • Twitter

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • mobile

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting