Comparison Summary
This comparison report of Feedback Hub vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 7008 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Feedback Hub and Qualtrics CoreXM
Feedback Hub, Qualtrics CoreXM, Canny, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Feedback Hub covers Collecting Feedback, Collaboration with User Generated Content, Helpdesk Management with User Generated Content, Campaign Management with Social Media, etc.
Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Send feedback to Microsoft with the Feedback Hub app
Experience Management Software to gather experience insights and take action
Age
1975
2002
Financials
IPO
SERIES C
Business Need
Total Processes
(we found evidences for)
24
65
Total Goals
(we found evidences for)
2
18
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Grow market share
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Improve brand engagement
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Increase sales & revenue
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Build brand awareness
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Improve ROI
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Launch new products
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Scale best practices
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Increase customer life time value
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Enter new markets internationally or locally
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Improve internal communications
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Establish thought leadership
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Improve digital and social presence
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Improve stakeholder relations
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Manage risk
-
Improve consistency
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Improve efficiency
- See 15 more
Top Channels
Channels Used
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e-mail
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website
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phone calls
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offline
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chat
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social media
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video
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promotions
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events
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trade shows
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on premises
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newsletter
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point of sale
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display advertisement
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Facebook page
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Facebook
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text SMS
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Instagram
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Twitter
-
Slack
- See 17 more
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e-mail
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website
-
phone calls
-
offline
-
chat
-
social media
-
video
-
promotions
-
events
-
trade shows
-
on premises
-
newsletter
-
point of sale
-
display advertisement
-
Facebook page
-
Facebook
-
text SMS
-
Instagram
-
Twitter
-
Slack
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
