Qualtrics CoreXM Overview
This is a summary of the comprehensive capabilities and benefits of Qualtrics CoreXM based on over 6493 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Qualtrics CoreXM, Alchemer Enterprise Feedback Management Platform, Sogolytics, Qualtrics Customer Experience, SmartSurvey, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Qualtrics CoreXM is right for your needs? Our Cuspera AI engine can evaluate how Qualtrics CoreXM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Qualtrics CoreXM supports business activities such as:
- Collecting Feedback
- Engaging Conversational Surveys
- Helpdesk Management
- Market Research
- Social Media Management
Qualtrics CoreXM can help you with many business goals, such as Improve Customer Satisfaction, Acquire Customers, Grow Market Share, Improve Brand Engagement, Increase Sales & Revenue, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Qualtrics CoreXM's capabilities include Embedded Survey Forms, Dashboard, Personalization, etc.
Qualtrics CoreXM was founded in 2002. Education Vertical is its biggest customer base.
Reviews
"Qualtrics is the difference between success and failure. " - Yamaha
Cuspera Reviews
43 buyers and buying teams have used Cuspera to assess how well Qualtrics CoreXM solved their Customer Feedback Management needs. Cuspera uses 6493 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Qualtrics CoreXM.
Use Cases
Peers recommend Collecting Feedback , Engaging Conversational Surveys , Helpdesk Management , as the business use cases that they have been most satisfied while using Qualtrics CoreXM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collecting Feedback |
4.82/5 ★ |
"...That will take us to a whole new level of customer feedback and CRM usage...." Peer review by Administrator in Machinery |
| Measuring CSAT |
4.91/5 ★ |
"...A lot of user and employee satisfaction...." Peer review by Administrator in Mechanical or Industrial Engineering |
| measuring net promoter score |
4.63/5 ★ |
"...Analyze customer needs, test internal hypothesis, measure NPS and cross reference across the company...." Peer review by Administrator in Packaging and Containers |
| Engaging Conversational Surveys with E-Mail |
4.90/5 ★ |
"...We assess customer satisfaction, conduct message testing, engage clients and employees through panels, and other ad hoc business needs...." Peer review by Administrator in Insurance |
| engaging and following up |
4.89/5 ★ |
"...Conduct surveys for employee engagement Can get a hold of someone on customer support quickly...." Peer review by Louise C. |
| Helpdesk Management |
4.11/5 ★ |
"...Qualtrics Support can then help you determine whether or not your university has a Qualtrics license and send you to the appropriate account administrator...." Case Study Yahoo |
| PEER EXPERIENCES | |
|---|---|
| Collecting Feedback |
4.82/5 ★ |
"...That will take us to a whole new level of customer feedback and CRM usage...." Peer review by Administrator in Machinery |
|
| Measuring CSAT |
4.82/5 ★ |
| measuring net promoter score |
4.82/5 ★ |
| Engaging Conversational Surveys with E-Mail |
4.90/5 ★ |
"...We assess customer satisfaction, conduct message testing, engage clients and employees through panels, and other ad hoc business needs...." Peer review by Administrator in Insurance |
|
| engaging and following up |
4.90/5 ★ |
| Helpdesk Management |
4.11/5 ★ |
"...Qualtrics Support can then help you determine whether or not your university has a Qualtrics license and send you to the appropriate account administrator...." Case Study Yahoo |
|
42+ more Business Use Cases
Our AI advisor, Wyz, harnessed 6493 insights from peers and experts to help you assess how these Qualtrics CoreXM use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Qualtrics is the difference between success and failure. Testimonial By Yamaha |
|
|
We use Qualtrics for everything from simple concept tests to complex conjoints. Testimonial By L.L.Bean |
|
|
Qualtrics helps us be perfect in what we deliver to consumers Testimonial By Chobani |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Yamaha |
Qualtrics is the difference between success and failure. Testimonial By Yamaha |
|
L.L.Bean |
We use Qualtrics for everything from simple concept tests to complex conjoints. Testimonial By L.L.Bean |
|
Chobani |
Qualtrics helps us be perfect in what we deliver to consumers Testimonial By Chobani |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Under ArmourRead More |
|
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Case Study Volkswagen Group AustraliaRead More |
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Case Study BMWRead More |
Frequently Asked Questions(FAQ)
for Qualtrics CoreXM
What is Qualtrics CoreXM?
What is Qualtrics CoreXM used for?
What are the top features of Qualtrics CoreXM?
Who uses Qualtrics CoreXM?
What are Qualtrics CoreXM alternatives?
Where is Qualtrics CoreXM located?
Popular Business Setting
for Qualtrics CoreXM
Top Industries
- Education
- Internet
- Research
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Peers used Qualtrics CoreXM to Improve customer satisfaction and Acquire customers
Qualtrics CoreXM Alternatives
Peer and Expert Opinion on Features
for Qualtrics CoreXM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (1744) |
| Dashboard | Read Reviews (83) |
| Personalization | Read Reviews (80) |
| Survey themes library | Read Reviews (34) |
| Ticketing | Read Reviews (17) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (1744) |
| Dashboard | Read Reviews (83) |
| Personalization | Read Reviews (80) |
| Survey themes library | Read Reviews (34) |
| Ticketing | Read Reviews (17) |
IT and Other Capabilities
for Qualtrics CoreXM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (342) |
| Data Import | Read Reviews (659) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (342) |
| Data Import | Read Reviews (659) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (75) |
| Phone Support | Read Reviews (95) |
| 24/7 Support | Read Reviews (847) |
| Chat Support | Read Reviews (91) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (75) |
| Phone Support | Read Reviews (95) |
| 24/7 Support | Read Reviews (847) |
| Chat Support | Read Reviews (91) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (416) |
| Custom Reports | Read Reviews (985) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (416) |
| Custom Reports | Read Reviews (985) |
Software Failure Risk Guidance
?for Qualtrics CoreXM
Overall Risk Meter
Top Failure Risks for Qualtrics CoreXM
Vendor Profile Details
HQ Location
333 W River Park Dr Provo, Utah 84604
Employees
1001-5000
Social
Financials
SERIES C
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