Qualtrics CoreXM Overview
Qualtrics CoreXM offers comprehensive experience data solutions, including customer insights, market segmentation, and concept testing. It serves as a single platform for all experience data needs.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Helpdesk Management, as the business use cases that they have been most satisfied with while using Qualtrics CoreXM.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Qualtrics CoreXM.
Qualtrics CoreXM Use-Cases and Business Priorities: Customer Satisfaction Data
Qualtrics CoreXM works with different mediums / channels such as E-Mail.
Qualtrics CoreXM's features include Embedded Survey Forms, Dashboard, Personalization, etc. and Qualtrics CoreXM support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Qualtrics CoreXM analytics capabilities include Analytics, and Custom Reports.
Reviews
"Qualtrics helps us be perfect in what we deliver to consumers" - Chobani
Qualtrics CoreXM, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Qualtrics CoreXM
Top Industries
- Education
- Internet
- Research
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Qualtrics CoreXM is popular in Education, Internet, and Research and is widely used by Enterprise, Large Enterprise, and Mid Market.
Qualtrics CoreXM Customer wins, Customer success stories, Case studies
How does Qualtrics CoreXM address your Collecting Feedback Challenges?
What makes Qualtrics CoreXM ideal for Engaging Conversational Surveys?
How can Qualtrics CoreXM enhance your Helpdesk Management process?
How can Qualtrics CoreXM enhance your Market Research process?
43 buyers and buying teams have used Cuspera to assess how well Qualtrics CoreXM solved their Customer Feedback Management needs. Cuspera uses 6493 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Qualtrics helps us be perfect in what we deliver to consumers Testimonial By Chobani |
|
|
Qualtrics is the difference between success and failure. Testimonial By Yamaha |
|
|
We use Qualtrics for everything from simple concept tests to complex conjoints. Testimonial By L.L.Bean |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chobani |
Qualtrics helps us be perfect in what we deliver to consumers Testimonial By Chobani |
|
Yamaha |
Qualtrics is the difference between success and failure. Testimonial By Yamaha |
|
L.L.Bean |
We use Qualtrics for everything from simple concept tests to complex conjoints. Testimonial By L.L.Bean |
Singapore Airlines Enhances Customer Experience Analytics with Qualtrics - MarTech Cube
Read more →Tufts Medicine - Hospital & Health Care
Read more →Tetra Pak - Packaging
Read more →Hilton - Hospitality
Read more →Frequently Asked Questions(FAQ)
for Qualtrics CoreXM
What is Qualtrics CoreXM?
Qualtrics CoreXM is a survey management tool that provides a single platform for data collection and analysis across every part of business, from customer feedback data to product concept analysis. It is designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time.
It collects feedback via pre-configured surveys, analyzes open text responses using Text iQ, and measures customer sentiments through scoring. It uses the drag and drop interface, multiple question formats, and pre-built templates to create custom surveys and questionnaires. Users can collect feedback across multiple platforms, which enables companies to optimize customer engagement, improve response rates, and act on insights. Its centralized platform uses AI and machine learning to monitor survey responses in real-time, flag poor quality responses, and offer recommendations for improvement.
Key features include customer segmentation, sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, data insight reports, and more.
What is Qualtrics CoreXM used for?
What are the top features of Qualtrics CoreXM?
Who uses Qualtrics CoreXM?
What are Qualtrics CoreXM alternatives?
Where is Qualtrics CoreXM located?
Peers used Qualtrics CoreXM for Collecting feedback and Engaging conversational surveys
Qualtrics CoreXM Competitors
Qualtrics CoreXM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (416) |
| Custom Reports | Read Reviews (985) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (416) |
| Custom Reports | Read Reviews (985) |
Qualtrics CoreXM Integrations
Qualtrics CoreXM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Qualtrics CoreXM
Software Failure Risk Guidance
?for Qualtrics CoreXM
Overall Risk Meter
Top Failure Risks for Qualtrics CoreXM
Qualtrics, LLC​ News
Qualtrics Appoints New Leader for Asia Pacific and Japan to Accelerate Regional Growth and AI Adoption
Qualtrics has appointed Raen Lim as Managing Director for Asia Pacific and Japan to drive regional growth and AI adoption. Lim, with over two decades of leadership experience, will lead operations to enhance customer and employee experiences. Her expertise is expected to support Qualtrics' AI capabilities, which have seen significant adoption, with 90% of top enterprise accounts utilizing AI-powered innovations.
Press Ganey CEO On Qualtrics Deal: AI Market Is "Extremely Competitive" - Newsweek
Qualtrics announced its acquisition of Press Ganey for $6.75 billion. Press Ganey, a leader in patient experience and care quality data analytics, will become the healthcare division within Qualtrics after regulatory approval. The merger aims to enhance AI capabilities and data analytics, leveraging both companies' strengths to compete in a dynamic market.
Qualtrics Accelerates AI Leadership and Value with Experience Agents - Yahoo
Qualtrics plans to invest $500 million in AI over the next four years, launching its new AI-integrated platform, XM/os2, for enterprise experience management. The investment will focus on R&D, infrastructure, and personnel to enhance AI integration across its product portfolio.
Qualtrics to acquire Press Ganey Forsta in $6.75bn deal
Qualtrics is set to acquire Press Ganey Forsta for $6.75 billion, aiming to enhance its AI capabilities in experience management. This acquisition will merge Qualtrics' AI platform with Press Ganey Forsta's analytics and healthcare expertise, creating a comprehensive platform for improving human experiences across various industries. The deal, involving cash and equity, is expected to close pending regulatory approvals.
Qualtrics, LLC​ Profile
HQ Location
333 W River Park Dr Provo, Utah 84604
Employees
1001-5000
Social
Financials
SERIES C
Why is Qualtrics CoreXM the best choice for Social Media Management?