About Qualtrics CoreXM
Qualtrics CoreXM is a survey management tool that provides a single platform for data collection and analysis across every part of business, from customer feedback data to product concept analysis. It is designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time.
It collects feedback via pre-configured surveys, analyzes open text responses using Text iQ, and measures customer sentiments through scoring. It uses the drag and drop interface, multiple question formats, and pre-built templates to create custom surveys and questionnaires. Users can collect feedback across multiple platforms, which enables companies to optimize customer engagement, improve response rates, and act on insights. Its centralized platform uses AI and machine learning to monitor survey responses in real-time, flag poor quality responses, and offer recommendations for improvement.
Key features include customer segmentation, sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, data insight reports, and more.
Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Qualtrics CoreXM solves your Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities peers achieved using Qualtrics CoreXM.
Use Cases
Peers recommend Collecting Feedback , Helpdesk Management , Engaging Conversational Surveys , as the business use cases that they have been most satisfied while using Qualtrics CoreXM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collecting Feedback |
4.82/5 ★ |
"...Brand Perception, concept testing, understanding what drives customer satisfaction and loyalty Conference shared client case studies in a non-intrusive, educational way...." Peer review by Laury H., Computer Software |
| Measuring CSAT |
4.82/5 ★ |
|
| measuring net promoter score |
4.82/5 ★ |
|
| Helpdesk Management |
4.09/5 ★ |
"...The thing I liked most was having the ability to call Qualtrics for help with setting up our surveys...." Peer review by Verified Reviewer, Government Administration |
| Engaging Conversational Surveys |
4.90/5 ★ |
"...Customer service is amazing!. Follow-up emails to thank participating respondents or remind lagging invitees is truly helpful...." Peer review by User in Higher Education, Education |
| engaging and following up |
4.90/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Collecting Feedback |
4.82/5 ★ |
"...Brand Perception, concept testing, understanding what drives customer satisfaction and loyalty Conference shared client case studies in a non-intrusive, educational way...." Peer review by Laury H., Computer Software |
|
| Measuring CSAT |
4.82/5 ★ |
| measuring net promoter score |
4.82/5 ★ |
| Helpdesk Management |
4.09/5 ★ |
"...The thing I liked most was having the ability to call Qualtrics for help with setting up our surveys...." Peer review by Verified Reviewer, Government Administration |
|
| Engaging Conversational Surveys |
4.90/5 ★ |
"...Customer service is amazing!. Follow-up emails to thank participating respondents or remind lagging invitees is truly helpful...." Peer review by User in Higher Education, Education |
|
| engaging and following up |
4.90/5 ★ |
42+ more Business Use Cases
Our AI advisor, Wyz, harnessed 6818 insights from peers and experts to help you assess how these Qualtrics CoreXM use cases fit your Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The Qualtrics link back to design and development allows us to build breakthrough products Testimonial By Under Armour |
|
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We use Qualtrics for everything from simple concept tests to complex conjoints. Testimonial By L.L.Bean |
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Qualtrics is the difference between success and failure. Testimonial By Yamaha |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Under Armour |
The Qualtrics link back to design and development allows us to build breakthrough products Testimonial By Under Armour |
|
L.L.Bean |
We use Qualtrics for everything from simple concept tests to complex conjoints. Testimonial By L.L.Bean |
|
Yamaha |
Qualtrics is the difference between success and failure. Testimonial By Yamaha |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
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Case Study YahooRead More |
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Case Study MicrosoftRead More |
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Case Study JetBlueRead More |
Popular Business Setting
for Qualtrics CoreXM
Top Industries
- Education
- Research
- Hospital & Health Care
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Peers used Qualtrics CoreXM to Improve customer satisfaction and Acquire customers
Qualtrics CoreXM Alternatives
Peer and Expert Opinion on Features
for Qualtrics CoreXM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (1762) |
| Personalization | Read Reviews (105) |
| Dashboard | Read Reviews (84) |
| Survey themes library | Read Reviews (34) |
| Calculator | Read Reviews (16) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (1762) |
| Personalization | Read Reviews (105) |
| Dashboard | Read Reviews (84) |
| Survey themes library | Read Reviews (34) |
| Calculator | Read Reviews (16) |
IT and Other Capabilities
for Qualtrics CoreXM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (352) |
| Data Import | Read Reviews (685) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (352) |
| Data Import | Read Reviews (685) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (94) |
| Phone Support | Read Reviews (114) |
| 24/7 Support | Read Reviews (887) |
| Chat Support | Read Reviews (110) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (94) |
| Phone Support | Read Reviews (114) |
| 24/7 Support | Read Reviews (887) |
| Chat Support | Read Reviews (110) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (418) |
| Custom Reports | Read Reviews (1021) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (418) |
| Custom Reports | Read Reviews (1021) |
Failure Risk Guidance Security Report
?for Qualtrics CoreXM
Overall Risk Meter
Top Failure Risks for Qualtrics CoreXM
Vendor Profile Details
HQ Location
333 W River Park Dr Provo, Utah 84604
Employees
1001-5000
Social
Financials
M&A
