Product Business Settings

Qualtrics CoreXM is popular in Education, Internet, and Research industries and is widely used by Enterprise, Large Enterprise, and Mid Market.

Integrations

Live Chat
Data Management Platform
Marketing Automation
Team Collaboration

Qualtrics CoreXM Product Overview

Qualtrics CoreXM offers comprehensive experience data solutions, including customer insights, market segmentation, and concept testing. It serves as a single platform for all experience data needs.

How satisfied the customers are with Qualtrics CoreXM use-cases

Reviews

"Qualtrics helps us be perfect in what we deliver to consumers" - Chobani
"The Qualtrics link back to design and development allows us to build breakthrough products" - Under Armour

Qualtrics CoreXM Customer Insights, Testimonials and Case Studies

How can Qualtrics CoreXM optimize your Collecting Feedback Workflow?

How can Qualtrics CoreXM enhance your Engaging Conversational Surveys process?

How does Qualtrics CoreXM facilitate Helpdesk Management?

What solutions does Qualtrics CoreXM provide for Market Research?

What makes Qualtrics CoreXM ideal for Social Media Management?

What is Qualtrics CoreXM?

Qualtrics CoreXM is a survey management tool that provides a single platform for data collection and analysis across every part of business, from customer feedback data to product concept analysis. It is designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time.

It collects feedback via pre-configured surveys, analyzes open text responses using Text iQ, and measures customer sentiments through scoring. It uses the drag and drop interface, multiple question formats, and pre-built templates to create custom surveys and questionnaires. Users can collect feedback across multiple platforms, which enables companies to optimize customer engagement, improve response rates, and act on insights. Its centralized platform uses AI and machine learning to monitor survey responses in real-time, flag poor quality responses, and offer recommendations for improvement.

Key features include customer segmentation, sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, data insight reports, and more.

What is Qualtrics CoreXM used for?

Qualtrics CoreXM is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Acquire Customers by Collecting Feedback, Engaging Conversational Surveys and Helpdesk Management .

What are the top features of Qualtrics CoreXM?

Embedded survey forms, Dashboard and Personalization are some of the top features of Qualtrics CoreXM.

Who uses Qualtrics CoreXM?

Qualtrics CoreXM is used by Education, Internet and Research among other industries.

What are Qualtrics CoreXM alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Zenloop are popular alternatives for Qualtrics CoreXM.

Where is Qualtrics CoreXM located?

Qualtrics CoreXM is headquartered at 333 W River Park Dr Provo, Utah 84604.

43 buyers and buying teams have used Cuspera to assess how well Qualtrics CoreXM solved their Customer Feedback Management needs. Cuspera uses 6493 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

CUSTOMERS TESTIMONIALS
Qualtrics CoreXM testimonial

Chobani
Qualtrics helps us be perfect in what we deliver to consumers Testimonial By Chobani
Qualtrics CoreXM testimonial

Under Armour
The Qualtrics link back to design and development allows us to build breakthrough products Testimonial By Under Armour
Qualtrics CoreXM testimonial

L.L.Bean
We use Qualtrics for everything from simple concept tests to complex conjoints. Testimonial By L.L.Bean
CUSTOMERS TESTIMONIALS
Qualtrics CoreXM testimonial

Chobani
Qualtrics helps us be perfect in what we deliver to consumers Testimonial By Chobani
Qualtrics CoreXM testimonial

Under Armour
The Qualtrics link back to design and development allows us to build breakthrough products Testimonial By Under Armour
Qualtrics CoreXM testimonial

L.L.Bean
We use Qualtrics for everything from simple concept tests to complex conjoints. Testimonial By L.L.Bean
 

David Jones seeks 360 - degree customer view from unified data

David Jones is utilizing Qualtrics to enhance its customer experience by collecting and acting on customer feedback. This initiative is part of a broader strategy to create a unified, 360-degree view... of customers, integrating feedback with operational data from Snowflake. This approach aims to improve personalization in marketing efforts and enrich data on online user behavior.

Read on →
 

Singapore Airlines Enhances Customer Experience Analytics with Qualtrics - MarTech Cube

Singapore Airlines has partnered with Qualtrics to enhance its customer experience analytics. By using Qualtrics' solutions, Singapore Airlines aims to improve the collection, processing, and analysi...s of customer feedback across multiple channels. This three-year agreement will leverage advanced analytics and AI to gain deeper insights into customer preferences and concerns, ultimately enhancing the customer journey.

Read on →
 

iTWire - Singapore Airlines Enhances Customer Experience Analytics with Qualtrics

Singapore Airlines has partnered with Qualtrics to enhance its customer experience analytics. The three-year agreement involves using Qualtrics' solutions to improve the collection and analysis of cu...stomer feedback, leveraging advanced analytics and AI. This collaboration aims to provide deeper insights into customer preferences and enhance the overall travel experience.

Read on →

Autodesk - Information Technology And Services

Autodesk used Insights Explorer from Qualtrics to speed up survey analysis. Manual review of 2,000 responses took days. With Insights Explorer, the team now finds key themes in under 5 minutes. This ...saves 4 hours of manual work per report. The research team can now focus on deeper analysis and accuracy.

Read on →

Olam International - Consumer Goods - Large

Olam International used Qualtrics EmployeeXM to improve employee engagement and experience across 60+ countries. The platform gave 2,000 leaders real-time insights and scorecards, helping them act qu...ickly on employee feedback. Olam integrated EmployeeXM with SAP SuccessFactors for seamless onboarding. During the COVID-19 pandemic, Olam rapidly identified and delivered needed support to employees. Real-time data and expert support from Qualtrics helped Olam launch programs fast and cover its global workforce.

Read on →

Tufts Medicine - Hospital & Health Care

Tufts Medicine improved patient experience with Qualtrics. They saw a 10-point increase in NPS and 8% increase in hospital rating. They expanded surveys in nine languages and improved data accessibil...ity. They now respond quickly to patient feedback.

Read on →
lightning

Peers used Qualtrics CoreXM for Collecting feedback and Engaging conversational surveys

Qualtrics CoreXM Competitors

Qualtrics CoreXM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (10)
Analytics

4.23/5 ★

Read Reviews (416)
Custom Reports

3.38/5 ★

Read Reviews (985)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.97/5 ★

Read Reviews (10)
Analytics

4.23/5 ★

Read Reviews (416)
Custom Reports

3.38/5 ★

Read Reviews (985)

Qualtrics CoreXM Integrations

Qualtrics CoreXM integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.15/5 ★

Read Reviews (342)
Data Import

3.01/5 ★

Read Reviews (659)

Intercom

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Workato Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zapier

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Qualtrics CoreXM

OneDesk

4.06 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Poplar

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Qualtrics CoreXM

Overall Risk Meter

Low Medium High

Top Failure Risks for Qualtrics CoreXM

Qualtrics, LLC​ News

Executive
 

Qualtrics Appoints Jason Maynard as Chief Executive Officer

Qualtrics has appointed Jason Maynard as its new CEO. Maynard, previously at Oracle, brings extensive experience in scaling software businesses. He will lead Qualtrics as it enhances its AI-driven solutions, aiming to deepen customer understanding and improve experience management. This leadership change coincides with Qualtrics' ongoing AI investments and a pending acquisition of Press Ganey.

Read more →
Executive
 

Qualtrics Appoints Jason Maynard as Chief Executive Officer - PR Newswire

Qualtrics has appointed Jason Maynard as its new CEO. Maynard, a seasoned executive with experience from Oracle and NetSuite, will lead the company as it scales its AI investments and enhances its experience management solutions. This leadership change aligns with Qualtrics' focus on AI-driven innovation to improve customer and employee experiences.

Read more →
Partnership
 

ROI Rocket and Qualtrics Partner to Deliver Faster, More Scalable B2B Research with Synthetic Data

Qualtrics and ROI Rocket have formed a partnership to enhance B2B research using synthetic data. ROI Rocket will integrate Qualtrics' Edge Audiences for synthetic AI models, combining verified human panels with AI-generated responses. This collaboration aims to provide faster, scalable insights for market research, benefiting clients like Dollar Shave Club and Booking.com.

Read more →
M&A
 

Healthcare DealmakersSamaritan joining MultiCare; Qualtrics drops billions on Press Ganey and more

Qualtrics, a customer survey software maker, plans to acquire healthcare market research firm Press Ganey Forsta for $6.75 billion. This acquisition aims to integrate Qualtrics' AI capabilities with Press Ganey's data and healthcare expertise to create new tools and services. The deal involves a mix of cash and equity and is expected to close in the coming months.

Read more →

Qualtrics, LLC​ Profile

Company Name

Qualtrics, LLC​

Company Website

https://www.qualtrics.com/au/

Year Founded

2002

HQ Location

333 W River Park Dr Provo, Utah 84604

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

SERIES C