Qualtrics CoreXM Overview
Qualtrics CoreXM offers comprehensive experience data solutions, including customer insights, market segmentation, and concept testing. It serves as a single platform for all experience data needs.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Helpdesk Management, as the business use cases that they have been most satisfied with while using Qualtrics CoreXM.
Business Priorities
Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Qualtrics CoreXM.
Qualtrics CoreXM Use-Cases and Business Priorities: Customer Satisfaction Data
Qualtrics CoreXM works with different mediums / channels such as E-Mail.
Qualtrics CoreXM's features include Embedded Survey Forms, Dashboard, Personalization, etc. and Qualtrics CoreXM support capabilities include Email Support, Phone Support, 24/7 Support, etc. also Qualtrics CoreXM analytics capabilities include Analytics, and Custom Reports.
Reviews
"The Qualtrics link back to design and development allows us to build breakthrough products" - Under Armour
Qualtrics CoreXM, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Qualtrics CoreXM
Top Industries
- Education
- Internet
- Research
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Qualtrics CoreXM is popular in Education, Internet, and Research and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on Qualtrics CoreXM Use Cases
How can Qualtrics CoreXM enhance your Collecting Feedback process?
How efficiently Does Qualtrics CoreXM manage your Engaging Conversational Surveys?
What solutions does Qualtrics CoreXM provide for Helpdesk Management?
How can Qualtrics CoreXM optimize your Market Research Workflow?
42+ more Business Use Cases
43 buyers and buying teams have used Cuspera to assess how well Qualtrics CoreXM solved their Customer Feedback Management needs. Cuspera uses 6493 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The Qualtrics link back to design and development allows us to build breakthrough products Testimonial By Under Armour |
|
|
We use Qualtrics for everything from simple concept tests to complex conjoints. Testimonial By L.L.Bean |
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Qualtrics is the difference between success and failure. Testimonial By Yamaha |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Under Armour |
The Qualtrics link back to design and development allows us to build breakthrough products Testimonial By Under Armour |
|
L.L.Bean |
We use Qualtrics for everything from simple concept tests to complex conjoints. Testimonial By L.L.Bean |
|
Yamaha |
Qualtrics is the difference between success and failure. Testimonial By Yamaha |
Case Studies
CASE STUDY Tufts Medicine
CASE STUDY VRT
CASE STUDY Zillow
CASE STUDY Tetra Pak
CASE STUDY Tufts Medicine
CASE STUDY Tetra Pak
Frequently Asked Questions(FAQ)
for Qualtrics CoreXM
What is Qualtrics CoreXM?
Qualtrics CoreXM is a survey management tool that provides a single platform for data collection and analysis across every part of business, from customer feedback data to product concept analysis. It is designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time.
It collects feedback via pre-configured surveys, analyzes open text responses using Text iQ, and measures customer sentiments through scoring. It uses the drag and drop interface, multiple question formats, and pre-built templates to create custom surveys and questionnaires. Users can collect feedback across multiple platforms, which enables companies to optimize customer engagement, improve response rates, and act on insights. Its centralized platform uses AI and machine learning to monitor survey responses in real-time, flag poor quality responses, and offer recommendations for improvement.
Key features include customer segmentation, sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, data insight reports, and more.
What is Qualtrics CoreXM used for?
What are the top features of Qualtrics CoreXM?
Who uses Qualtrics CoreXM?
What are Qualtrics CoreXM alternatives?
Where is Qualtrics CoreXM located?
Peers used Qualtrics CoreXM for Collecting feedback and Engaging conversational surveys
Qualtrics CoreXM Competitors
Qualtrics CoreXM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (416) |
| Custom Reports | Read Reviews (985) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (10) |
| Analytics | Read Reviews (416) |
| Custom Reports | Read Reviews (985) |
Qualtrics CoreXM Integrations
Qualtrics CoreXM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Qualtrics CoreXM
Software Failure Risk Guidance
?for Qualtrics CoreXM
Overall Risk Meter
Top Failure Risks for Qualtrics CoreXM
Qualtrics, LLC​ News
Qualtrics targets action gap with AI copilot
Qualtrics has launched Qualtrics Assist for CX, an AI-powered copilot tool that helps managers and executives analyze customer experience data and quickly identify actionable insights. Currently in preview and set for general release next quarter, the solution leverages Qualtrics' extensive experience data to deliver instant, data-driven answers to business questions, aiming to close the gap between customer feedback collection and action.
Sonata Software and Qualtrics Partner to Transform Customer Experience for Global Brands
Sonata Software and Qualtrics have formed a strategic partnership to deliver enhanced customer experience solutions for global enterprises. The collaboration combines Sonatas digital engineering expertise with Qualtrics experience management platform, enabling brands to leverage advanced analytics and actionable insights to improve customer engagement and loyalty.
Qualtrics Named a leader in employee experience management platforms
Qualtrics has been recognized as a leader in employee experience management platforms, highlighting its strong capabilities in experience management software for enterprises. This recognition reinforces Qualtrics' position in the employee engagement and HR technology market.
State Board of Education, Qualtrics partnering to transform K-12 education - Yahoo
The State Board of Education is partnering with Qualtrics to transform K-12 education.
Qualtrics, LLC​ Profile
HQ Location
333 W River Park Dr Provo, Utah 84604
Employees
1001-5000
Social
Financials
SERIES C
What makes Qualtrics CoreXM ideal for Social Media Management?