ConnectWise Manage and ConnectWise Sell, An In-Depth Comparison 2026

Comparison Summary

ConnectWise Manage: ConnectWise-Manage offers MSPs powerful PSA software with integrated help desk, sales, marketing, and billing tools. A free trial is available to maximize revenue predictability.

ConnectWise Sell: ConnectWise-Sell offers IT proposal templates and automation software. Users can create IT quotes, automate workflows, and integrate price catalogs to save time and reduce errors.

This comparison report of ConnectWise Manage vs. ConnectWise Sell is based on a specific set of business needs and context. The comparison uses 10036 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Manage and ConnectWise Sell

ConnectWise Manage, SolarWinds Service Desk, Teamsupport, etc., belong to a category of solutions that help Help Desk, whereas ConnectWise Sell, Oracle CPQ Cloud, QuoteWerks, etc., belong to a category of solutions that help CPQ. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Manage covers Helpdesk Management, Sales Document Management, Workflow Management, Engagement Management with Phone Calls, etc.

ConnectWise Sell focuses on Sales Document Management, Workflow Management, Helpdesk Management, Products & Pricelist Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

ConnectWise Manage and ConnectWise Sell: Best activities based on customer satisfaction


ConnectWise Manage in Action: Unique Activities

What makes ConnectWise Manage ideal for Helpdesk Management?
ConnectWise Manage effectively handles helpdesk requests by allowing users to track, manage, and report on them. The software also offers flexible communication options, enabling users to interact with the system in various ways. ConnectWise Manage provides a comprehensive suite of tools for helpdesk management, but some users may find the interface to be challenging.
"...I would use it for a limited scope -- basic tracking of help desk service requests...." Peer review by Verified User, Administrative Assistant in Information Technology, Information Technology and Services
How can ConnectWise Manage enhance your Engagement Management process?
ConnectWise Manage helps businesses efficiently manage customer interactions, including scheduling, tracking, and following up on appointments. It also facilitates sales tracking, customer service agreements, and automated invoicing. The software's limitations include a lack of comprehensive client communication for projects.
"...We use ConnectWise Manage for our help desk ticketing system in interacting with our customers, invoicing, time sheets, calendars, marketing and sales tracking, sending out monthly newsletters; we recently integrated with an app that tracks our phone calls and attaches to our tickets...." Peer review by Dean Lause, Chief Technology Officer, Argentum IT
How can ConnectWise Manage optimize your Contact List Management Workflow?
ConnectWise Manage enables users to manage and track contact information, company details, and service history. This software facilitates quick access to client information, enhancing customer care and business operations. nHowever, the system lacks the ability to import large contact lists efficiently.
"...The organization I work for, MotherG uses ConnectWise to keep track of our ticket history, client information, and marketing lists and campaigns...." Peer review by Employee in Marketing

ConnectWise Sell in Action: Unique Activities

Why is ConnectWise Sell the best choice for Sales Document Management?
Connectwise Sell facilitates the creation and management of sales documents, including proposals, quotes, and recurring service agreements. It integrates with ConnectWise Manage for seamless fulfillment and provides a streamlined quoting process with customizable templates and online quote approval. The platform may require some time to learn and set up, and its e-signature functionality is limited.
"...Quosal streamlines repeat quote creation, order processing, pipeline management, and real-time pricing & inventory from major distributors...." Peer review by Brian Bassham, Sales Ops Team Lead, United Technology Group
What solutions does ConnectWise Sell provide for Workflow Management?
Connectwise Sell Workflow Management enables users to automate various sales processes and manage quotes, proposals, product sourcing, and sales reporting. This tool integrates with ConnectWise Manage, streamlining the sales process and improving customer satisfaction. However, users have reported that the software lacks flexibility in customizing workflows and required fields, which may hinder specific business processes.
"...We love the workflow aspect and integration with ConnectWise sales orders and procurement...." Peer review by Alan D., President, Information Technology and Services
Why is ConnectWise Sell the best choice for Products & Pricelist Management?
ConnectWise Sell enables businesses to manage product pricing and availability in real-time. It integrates with distributors to provide current pricing information and facilitates the creation of proposals using pre-built templates. However, if a product is discontinued in ConnectWise, it will not be reflected in ConnectWise Sell quotes.
"...Quosal is good product for managing quotes...." Peer review by Aaron Norman, Senior Account Executive, Computer Pros Nashville

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


sales document management

proposal & quote management




engagement management

engaging and following up


contact list management


communication management

tracking & monitoring communications

sending & publishing communications


training & onboarding


billing and invoice management



opportunity management


knowledge management

creating knowledge base


campaign management

campaign analytics

campaign monitoring



products & pricelist management


lead qualification

lead qualification: technographic



social media management

social media analytics

engaging on social media

scheduling post to social media



customer feedback management

measuring customer satisfaction


advocacy management


account management


rating and review management


business development


competitive intelligence





sales call management


pipeline management


revenue cycle management


relationship management



generation of new leads



calendar management



promotion management


loyalty management

identify target customers




follower management


discount management



lifetime value management


conversion management


community building



sales commission management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Improve ROI

  • Grow market share

  • Establish thought leadership

  • Improve digital and social presence

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Improve visibility

  • See 10 more
  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Improve visibility

  • Improve internal communications

  • Establish thought leadership

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve stakeholder relations

  • Shorten ramp up time

  • Launch new products

  • See 11 more

Business Setting

ConnectWise Manage ConnectWise Sell
Peer score 4.1 4.1
Peer insights 5962 4074
Top industries
Information Technology And Services 67.0%
Computer & Network Security 11.0%
Wholesale 7.0%
Information Technology And Services 79.0%
Computer & Network Security 10.0%
Transportation/Trucking/Railroad 6.0%
SMB and Mid-Market 93.0% 97.0%
Enterprise 7.0% 3.0%
Pricing ConnectWise Manage ConnectWise Sell

News

Latest ConnectWise Manage news

ConnectWise warns of new ScreenConnect flaw without patch - BleepingComputer

ConnectWise has identified a vulnerability in its ScreenConnect Remote Access platform, affecting both cloud and on-premises deployments. The company has issued temporary mitigation steps to block potential attacks while working on a permanent fix. ScreenConnect is widely used by MSPs and IT departments for remote troubleshooting and system maintenance.

06/09/2026 - source

Latest ConnectWise Sell news

ConnectWise warns of new ScreenConnect flaw without patch - BleepingComputer

ConnectWise has identified a vulnerability in its ScreenConnect Remote Access platform, affecting both cloud and on-premises deployments. The company has issued temporary mitigation steps to block potential attacks while working on a permanent fix. ScreenConnect is widely used by MSPs and IT departments for remote troubleshooting and system maintenance.

06/09/2026 - source