CheckMarket Survey and AskNicely, An In-Depth Comparison 2026

Comparison Summary

CheckMarket Survey: Checkmarket-survey and Medallia Agile Research enable the launch of DIY surveys. Advanced research analytics are offered by Medallia Agile Research.

AskNicely: AskNicely helps service businesses measure customer experience and motivate frontline teams. The impact on the bottom line can be easily seen.

This comparison report of CheckMarket Survey vs. AskNicely is based on a specific set of business needs and context. The comparison uses 7044 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CheckMarket Survey and AskNicely

CheckMarket Survey, SurveyMethods, Startquestion survey, etc., belong to a category of solutions that help Customer Feedback Management, whereas AskNicely, GetFeedback, Delighted platform, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CheckMarket Survey covers Helpdesk Management, Collecting Feedback, Engaging Conversational Surveys, Communication Management, etc.

AskNicely focuses on Collecting Feedback, Engaging Conversational Surveys, Rating And Review Management with Mobile, Automated Workflows, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

CheckMarket Survey and AskNicely: Best activities based on customer satisfaction


CheckMarket Survey in Action: Unique Activities

How can CheckMarket Survey optimize your Helpdesk Management Workflow?
The survey platform offers a responsive and knowledgeable helpdesk. Customer support is readily available and can provide assistance with technical issues or general questions. However, some features may require coding knowledge and the help center may not provide comprehensive information.
"...The tool provides lots of possibilities and mostly the help desk react really quickly...." Peer review by Patrick Stoop

AskNicely in Action: Unique Activities

How does AskNicely facilitate Collecting Feedback?
AskNicely empowers businesses to collect customer feedback through real-time surveys based on Net Promoter Score (NPS). The system offers easy integration with popular platforms and provides actionable weekly summaries, including NPS score analysis. AskNicely lacks the ability to segment contacts and track NPS across multiple campaigns.
"...We don't spend any time managing the system and have a great NPS reporting dataset automatically...." Peer review by Gregory P, Chief Technology Officer, Computer Software
How does AskNicely facilitate Engaging Conversational Surveys?
Asknicely Engaging Conversational Surveys enable businesses to gather customer feedback through automated, conversational surveys. The platform facilitates personalized follow-up questions based on survey responses, enabling direct engagement with customers. Asknicely integrates with various tools to streamline the survey process. nHowever, for detailed feedback, businesses may need to supplement Asknicely surveys with other methods.
"...Have a great dashboard to follow-up respondents and nonrespondents...." Peer review by Thiago N
How can AskNicely optimize your Rating And Review Management Workflow?
The platform provides a comprehensive rating and review management solution enabling the collection of detailed customer feedback, facilitating the generation of online reviews, and empowering businesses to proactively address customer issues. The platform seamlessly integrates with various CRM platforms and offers features such as dashboards, leaderboards, text analytics, and reporting capabilities. The platform's limitations include a lack of customization options for controlling the display of customer comments.
"...The ability to quickly see and respond to customer reviews was outstanding...." Peer review by Administrator
How does AskNicely address your Automated Workflows Challenges?
AskNicely Automated Workflows enable organizations to automatically respond to customer feedback, manage feedback interactions, and create custom workflows tailored to specific needs. These workflows allow organizations to integrate data from popular tools and channels, boosting Google ratings and winning new business. AskNicely Automated Workflows are not available on lower tiers.
"...Took me around a couple of hours from the first time I logged in to having quite complex workflows set up...." Peer review by Artis L

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management


communication management

sending & publishing communications



touchpoint management


distribution management


channel management





training & onboarding


social media management


competitive intelligence


workflow management


generation of new leads



content management


contact list management


rating and review management



campaign analytics


campaign management

campaign analytics


sales review & feedback



lifetime value management



customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


products & pricelist management


customer case management


meeting management


sales call management

meeting management




conversion management


motivation management


community building



segmentation and targeting


reputation management


promotion management


relationship management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Improve ROI

  • Improve brand engagement

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve consistency

  • Grow market share

  • Build brand awareness

  • Improve efficiency

  • Improve digital and social presence

  • Establish thought leadership

  • Launch new products

  • See 13 more

Business Setting

CheckMarket Survey AskNicely
Peer score 4.3 4.7
Peer insights 805 6239
Top industries
Information Technology And Services 12.0%
Government Administration 10.0%
Non Profit Organization Management 9.0%
Computer Software 23.0%
Information Technology And Services 13.0%
Internet 9.0%
SMB and Mid-Market 61.0% 90.0%
Enterprise 39.0% 10.0%
Pricing CheckMarket Survey AskNicely

News

Latest CheckMarket Survey news

Atombit Signs Medallia Alliance to Generate Measurable Outcomes with AI ...

Medallia and Atombit have formed a strategic alliance to enhance enterprise customer and employee experiences using AI-driven intelligence. This partnership aims to convert experience data into actionable insights, leveraging Medallia's platform and Atombit's AI and consulting capabilities. Initially focusing on Italy, the alliance plans to expand across Europe and beyond.

22/07/2026 - source

Latest AskNicely news

AskNicely Launches AI Agent That Routes Reviews to Where Buyers Are Looking

AskNicely has launched the Review Routing Agent, an AI tool that automates customer review requests and directs them to platforms like Google, Yelp, and Facebook. This enhances visibility in AI searches and boosts reputation management for multi-location service businesses. The tool integrates into AskNicely's existing survey flow, increasing review conversion rates without additional manual effort.

13/07/2026 - source