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Bigcontacts CRM vs Aloware: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Bigcontacts CRM vs. Aloware is based on a specific set of business needs and context. The comparison uses 2038 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bigcontacts CRM and Aloware

Bigcontacts CRM, Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM, whereas Aloware, XCALLY, CloudTalk, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

Aloware focuses on Sales Call Management with Phone Calls, Communication Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bigcontacts CRM

Focus area

Software Failure Risk

  • low

logo Aloware

Focus area

Aloware is better than Bigcontacts CRM for

Software Failure Risk

  • low

About

BIGContacts | CRM and email marketing app for small businesses

aloware.com - Modern Contact Center

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

49

31

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


contact list management


helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


sales call management

meeting management


campaign management


social media management

social media analytics

monitoring social media



generation of new leads




lead qualification

lead qualification: demographic


products & pricelist management


training & onboarding



conversion management


sales document management

contract management




opportunity management




workflow management




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase sales & revenue

  • Improve efficiency

  • Improve ROI

  • Improve consistency

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • e-mail

  • chat

  • Slack

  • social media

  • omnichannel

  • mobile

  • Facebook

  • See 6 more
  • phone calls

  • text SMS

  • e-mail

  • chat

  • Slack

  • social media

  • omnichannel

  • mobile

  • Facebook

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting