GoldMine Premium CRM Overview

This is a summary of the comprehensive capabilities and benefits of GoldMine Premium CRM based on over 1687 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

GoldMine Premium CRM, Bigcontacts CRM, Capsule CRM, Claritysoft CRM, ClientLook, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if GoldMine Premium CRM is right for your needs? Our Cuspera AI engine can evaluate how GoldMine Premium CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

GoldMine Premium CRM supports business activities such as:

  • Contact List Management
  • Communication Management
  • Engagement Management
  • Forecasting
  • Lead Tracking

GoldMine Premium CRM can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Internal Communications, Scale Best Practices, etc. It can help manage these activities if you use E-Mail and Phone Calls for these needs. As a solution, GoldMine Premium CRM's capabilities include Recording, Personalization, Templates, etc.

GoldMine Premium CRM Information Technology and Services Vertical is its biggest customer base.

Reviews

"...Reminders for calling contacts...." Peer review by Manager in Information Technology

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well GoldMine Premium CRM solved their CRM needs. Cuspera uses 1687 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using GoldMine Premium CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Scale Best Practices
  • Improve Consistency
  • Grow Market Share
  • Improve Navigation
See all business priorities See less business priorities

Use Cases

Peers recommend Contact List Management , Communication Management , Engagement Management , as the business use cases that they have been most satisfied while using GoldMine Premium CRM.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management with E-Mail

4.82/5 ★

Read Reviews (132)

"...Reminders for calling contacts...."
contacts history

4.87/5 ★

Read Reviews (56)

"...Managers can see all the history in the record and know what the status of a job is at any particular time...."
tracking contacts

3.36/5 ★

Read Reviews (6)

"...All history for a contact was easily track-able in the History tab, including emails and other actions as you completed, such as phone calls, voicemails, other interactions...."
Communication Management with E-Mail and Phone Calls

4.32/5 ★

Read Reviews (47)

"...It's easy to send emails out to multiple people and format them with a personal touch...."
tracking & monitoring communications

4.78/5 ★

Read Reviews (20)

"...A place to hold all the conversations had with a client, email tracking for a particular order, and holding notes about the client and their company...."
sending & publishing communications

3.15/5 ★

Read Reviews (16)

"...Used GoldMine CRM in 2005 - 2007 for contact and task management, client communication, generating monthly client reports, printing them, and sending them out to clients; daily activity management with scheduling of phone calls, appointments and meetings, sending emails; tracking detailed information on clients, leads, project status, time frames, competitors...."
Engagement Management with E-Mail

4.74/5 ★

Read Reviews (41)

"...I use the Email, note, and customer interaction tracker for each of the customers and also suppliers...."
engaging and following up

4.54/5 ★

Read Reviews (26)

"...Check and see if you need more robust features like following up via social media...."
PEER EXPERIENCES
Contact List Management with E-Mail

4.82/5 ★

Read Reviews (132)

"...Reminders for calling contacts...." Peer review by Manager in Information Technology
contacts history

4.82/5 ★

Read Reviews (56)

tracking contacts

4.82/5 ★

Read Reviews (6)

Communication Management with E-Mail and Phone Calls

4.32/5 ★

Read Reviews (47)

"...It's easy to send emails out to multiple people and format them with a personal touch...." Peer review by Ariel V, Business Development and Marketing
tracking & monitoring communications

4.32/5 ★

Read Reviews (20)

sending & publishing communications

4.32/5 ★

Read Reviews (16)

Engagement Management with E-Mail

4.74/5 ★

Read Reviews (41)

"...I use the Email, note, and customer interaction tracker for each of the customers and also suppliers...." Peer review by Marsha J., User Support Specialist, Government Administration
engaging and following up

4.74/5 ★

Read Reviews (26)

36+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1687 insights from peers and experts to help you assess how these GoldMine Premium CRM use cases fit your CRM needs.

Frequently Asked Questions(FAQ)

for GoldMine Premium CRM

What is GoldMine Premium CRM?

Goldmine Premium CRM is an all-in-one CRM platform usable by Sales, Marketing and other Customer facing teams. It is available in desktop and mobile versions, and available as a cloud option.

What is GoldMine Premium CRM used for?

GoldMine Premium CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Contact List Management, Communication Management and Engagement Management .

What are the top features of GoldMine Premium CRM?

Recording, Personalization and Templates are some of the top features of GoldMine Premium CRM.

Who uses GoldMine Premium CRM?

GoldMine Premium CRM is used by Information Technology And Services, Computer Software and Financial Services among other industries.

What are GoldMine Premium CRM alternatives?

Bigcontacts CRM, Capsule CRM, Claritysoft CRM and ClientLook are popular alternatives for GoldMine Premium CRM.

Where is GoldMine Premium CRM located?

GoldMine Premium CRM is headquartered at 10377 South Jordan Gateway Suite 110 South Jordan, UT 84095.

Popular Business Setting

for GoldMine Premium CRM

Top Industries

  • Information Technology and Services
  • Computer Software
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used GoldMine Premium CRM to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for GoldMine Premium CRM

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.76/5 ★

Read Reviews (88)
Personalization

4.84/5 ★

Read Reviews (38)
Templates

4.00/5 ★

Read Reviews (19)
Dashboard

3.17/5 ★

Read Reviews (18)
Ticketing

4.49/5 ★

Read Reviews (11)
FEATURES RATINGS AND REVIEWS
Recording

3.76/5 ★

Read Reviews (88)
Personalization

4.84/5 ★

Read Reviews (38)
Templates

4.00/5 ★

Read Reviews (19)
Dashboard

3.17/5 ★

Read Reviews (18)
Ticketing

4.49/5 ★

Read Reviews (11)

IT and Other Capabilities

for GoldMine Premium CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.62/5 ★

Read Reviews (150)
Data Import

3.53/5 ★

Read Reviews (254)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.62/5 ★

Read Reviews (150)
Data Import

3.53/5 ★

Read Reviews (254)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.72/5 ★

Read Reviews (44)
24/7 Support

3.79/5 ★

Read Reviews (231)
Chat Support

3.69/5 ★

Read Reviews (12)
Email Support

2.76/5 ★

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.72/5 ★

Read Reviews (44)
24/7 Support

3.79/5 ★

Read Reviews (231)
Chat Support

3.69/5 ★

Read Reviews (12)
Email Support

2.76/5 ★

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.30/5 ★

Read Reviews (154)
Analytics

3.14/5 ★

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.30/5 ★

Read Reviews (154)
Analytics

3.14/5 ★

Read Reviews (9)

Software Failure Risk Guidance

?

for GoldMine Premium CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for GoldMine Premium CRM

Vendor Profile Details

Company Name

Goldmine

Company Website

https://www.goldmine.com/

HQ Location

10377 South Jordan Gateway Suite 110 South Jordan, UT 84095

Employees

251-500

Social

Financials

PRIVATE