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Compare Annex Cloud vs Thanx Software

Comparison Summary

This comparison report of Annex Cloud vs. Thanx Software is based on a specific set of business needs and context. The comparison uses 3761 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Annex Cloud and Thanx Software

Annex Cloud, Thanx Software, LoyaltyLion, smile.io, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Annex Cloud covers Loyalty Management with Omnichannel, Customer Engagement with In-Store Loyalty, Social And Behavioral Loyalty with Social Loyalty, Referral Management, etc.

Thanx Software focuses on Engagement Management, Loyalty Management with Mobile, Customer Feedback Management with Offline, Lifetime Value Management with Offline, etc.

"The Annex Cloud team made implementation easy. They are experts in customer loyalty and helped us structure our rewards program based upon our customers' shopping behavior and known best practices. They are friendly, responsive, and extremely deadli...ne-oriented. I wouldn't hesitate to recommend them. " - Jeff Johnston

"I feel lucky to have implemented Thanx and digital ordering when we did. This allowed us to shift our retail business overnight & meet our customers needs at a very critical time. You are going to save us. " - Sharon Healy

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Annex Cloud

Focus area

Annex Cloud is better than Thanx Software for

Software Failure Risk

  • low

logo Thanx Software

Focus area

Thanx Software is better than Annex Cloud for

Software Failure Risk

  • low

About

An Enterprise Customer Retention Solution that Accelerates Growth

CRM and digital engagement platform to maximize digital revenue and engage top customers

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

50

41

Total Goals
(we found evidences for)

12

12

Top Processes

Evidences indicate better relative satisfaction


create engagement based loyalty

customise loyalty program

identify target customers


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media


referral management



rating and review management


sales incentive management


campaign management


customer case management



subscription management


membership management


business development



communication management

sending & publishing communications


advocacy management


training & onboarding


sales document management

proposal & quote management


content management

content publishing


segmentation and targeting


competitive intelligence




helpdesk management


lifetime value management


contact list management


generation of new leads


personalized marketing


measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


reputation management



Top Goals

Goals Achieved

  • Improve ROI

  • Increase average basket value

  • Increase customer life time value

  • Improve brand engagement

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Build brand awareness

  • Improve digital and social presence

  • Improve efficiency

  • Grow market share

  • Enhance customer relationships

  • See 9 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Increase customer life time value

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • offline

  • mobile

  • on premises

  • point of sale

  • promotions

  • games

  • text SMS

  • social media

  • mobile app

  • newsletter

  • website

  • review sites

  • Yelp

  • phone calls

  • See 12 more
  • e-mail

  • offline

  • mobile

  • on premises

  • point of sale

  • promotions

  • games

  • text SMS

  • social media

  • mobile app

  • newsletter

  • website

  • review sites

  • Yelp

  • phone calls

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting