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Fivestars

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(2315 Reviews, Testimonials & Expert Opinions)
(2315 Reviews, Testimonials & Expert Opinions)

FiveStars Customer Acquisition and Customer Loyalty Program

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About Fivestars

Fivestars is a Marketing platform for local businesses. It is a loyalty system that enables businesses to attract and retain customers and convert potential clients by providing them with rewards for their brand loyalty.

The primary features offered by FiveStars include acquisition of customers, loyalty and retention, marketing automation, promotions. The customer acquisition features provide promotions and shareable autopilot message that ensures every deal sent is shared by loyal customers. FiveStars also enables each promotion and autopilot message has a traceable link and call to action link. The Loyalty and retention provides components such as segmentation, import and tagging. Segmentation provides an excellent platform for delivering offers to a special group whether the group is a pre-populated group or a tag devised. The tagging facilitates further customization to enhance the experience for customers. Import enables easy import of contact for any email service. The Marketing automation enables to bring back the customers found through the FiveStars network to store by using targeted messaging tools.

With FiveStars, businesses are able to retrieve critical customer data that helps them identify their preferences, spending habits, and other indicators. Valuable information allows users to create the most effective, customized rewards programs that not only attract their existing customers, but encourages them to spend more, resulting in higher income and much-improved ROI.

Evaluating Fivestars for your Customer Loyalty Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 2315 insights from peers and experts who used Fivestars to help you determine how well it fits your Customer Loyalty Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Fivestars solves your Customer Loyalty Management needs.

Peer and Expert Opinions
for Fivestars

Goals

Increase sales & revenue and Enhance customer relationships are the most popular goals peers achieved using Fivestars .

Other goals:

  • Enter new markets internationally or locally
  • Acquire customers
  • Improve ROI
  • Scale best practices
  • Build brand awareness
  • Increase customer life time value
See all goals See less goals

Channels

It is the best suited for promotions, phone calls, coupons, channels.

Other channels:

  • offline
  • point of sale
  • e-mail
  • mobile
  • text SMS
  • mobile app
  • on premises
  • chat
  • website
  • social media
  • Facebook
  • review sites
  • Amazon
  • print media
  • magazine
See all channels See less channels

Processes

Peers recommend loyalty management, promotion management, discount management, as the business processes that they have been most satisfied while using Fivestars .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Loyalty management

"...It takes no time at all to enter you phone number and build up points to get rewards...."
Peer review by Rebeka S., Mother, Non-Profit Organization Management

track program performance

customise loyalty program

create engagement based loyalty

Promotion management With Promotions and Coupons

"...I get great discounts and deals on local restaurants, shops, and other services, all from the convenience of my phone...."
Peer review by Candace M., Computer Software

Discount management With Promotions and Coupons

"...I like that it simply uses my phone number and texts me to remind me of freebies and coupons. . ...."
Peer review by Marie Louise F., Senate Committee Clerk, Government Administration

+32 more business use cases

Our AI advisor, Wyz, harnessed 2315 insights from peers and experts to help you assess how these Fivestars use cases fit your Customer Loyalty Management needs.

Popular Business Setting
for Fivestars

Top Industries

  • Retail
  • Food & Beverages
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Fivestars to Increase sales & revenue and Enhance customer relationships

Verify if it works for you

Peer and Expert Opinion on Features
for Fivestars

  • Low
  • Medium
  • High

Alerts: popups & Notifications

Personalization

Dashboard

IT and Other Capabilities
for Fivestars

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Email Support

Phone Support

24/7 Support

Chat Support

Other

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Fivestars

Vendor Profile Details

Company Name Fivestars
Company Website https://www.fivestars.com/
Year Founded 2011
HQ Location
Employees 251-500
Social
Financials Series C