About Fivestars
Fivestars is a Marketing platform for local businesses. It is a loyalty system that enables businesses to attract and retain customers and convert potential clients by providing them with rewards for their brand loyalty.
The primary features offered by FiveStars include acquisition of customers, loyalty and retention, marketing automation, promotions. The customer acquisition features provide promotions and shareable autopilot message that ensures every deal sent is shared by loyal customers. FiveStars also enables each promotion and autopilot message has a traceable link and call to action link. The Loyalty and retention provides components such as segmentation, import and tagging. Segmentation provides an excellent platform for delivering offers to a special group whether the group is a pre-populated group or a tag devised. The tagging facilitates further customization to enhance the experience for customers. Import enables easy import of contact for any email service. The Marketing automation enables to bring back the customers found through the FiveStars network to store by using targeted messaging tools.
With FiveStars, businesses are able to retrieve critical customer data that helps them identify their preferences, spending habits, and other indicators. Valuable information allows users to create the most effective, customized rewards programs that not only attract their existing customers, but encourages them to spend more, resulting in higher income and much-improved ROI.
Evaluating Fivestars for your Customer Loyalty Management need?
Our AI advisor, Wyz, harnessed 2198 insights from peers and experts who used Fivestars to help you determine how well it fits your Customer Loyalty Management needs.
Peer and Expert Opinions
for
Fivestars
Goals
Increase sales & revenue and Enhance customer relationships are the most popular goals peers achieved using Fivestars .
Channels
It is the best suited for promotions, phone calls, coupons, channels.
Processes
Peers recommend loyalty management, promotion management, engagement management, as the business processes that they have been most satisfied while using Fivestars .
Read Peer and Expert Experience for Business Use Cases
Loyalty management
Track program performance With Promotions and Coupons and Phone calls
Promotion management With Promotions and Coupons
Engagement management With Mobile
Engaging and following up With Mobile
Discount management With Promotions and Coupons
Sales document management With Promotions
Digital signature With Promotions
Communication management With E mail and Text sms and Promotions and Phone calls
Sending & publishing communications With E mail and Text sms and Promotions and Phone calls
Advertisement With Offline
Campaign management With Offline and Point of sale
Customer case management
Personalized marketing With Mobile and E mail and Mobile app
Rating and review management With Mobile and E mail and Mobile app
Sales incentive management With Offline and Point of sale
Contact list management With Phone calls
Lead qualification With E mail and Offline and Point of sale
Customer feedback management
Merchandising With Promotions and Text sms and Offline and Point of sale
Generation of new leads With Phone calls
Lifetime value management
Helpdesk management With Phone calls
Lead tracking With Phone calls
Knowledge management
Popular Business Setting
for
Fivestars
Top Industries
- Retail
- Food & Beverages
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Fivestars to Increase sales & revenue and Enhance customer relationships
Verify if it works for youCompare Similar Software
IT and Other Capabilities
for
Fivestars
- Low
- Medium
- High
data
Data Export
Data Import
Support
Email Support
Phone Support
24/7 Support
Chat Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for Fivestars
Vendor Profile Details
