About Fivestars
Fivestars is a Marketing platform for local businesses. It is a loyalty system that enables businesses to attract and retain customers and convert potential clients by providing them with rewards for their brand loyalty.
The primary features offered by FiveStars include acquisition of customers, loyalty and retention, marketing automation, promotions. The customer acquisition features provide promotions and shareable autopilot message that ensures every deal sent is shared by loyal customers. FiveStars also enables each promotion and autopilot message has a traceable link and call to action link. The Loyalty and retention provides components such as segmentation, import and tagging. Segmentation provides an excellent platform for delivering offers to a special group whether the group is a pre-populated group or a tag devised. The tagging facilitates further customization to enhance the experience for customers. Import enables easy import of contact for any email service. The Marketing automation enables to bring back the customers found through the FiveStars network to store by using targeted messaging tools.
With FiveStars, businesses are able to retrieve critical customer data that helps them identify their preferences, spending habits, and other indicators. Valuable information allows users to create the most effective, customized rewards programs that not only attract their existing customers, but encourages them to spend more, resulting in higher income and much-improved ROI.
Cuspera Reviews
Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Fivestars solves your Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Fivestars.
Use Cases
Peers recommend Loyalty Management , Promotion Management , Engagement Management , as the business use cases that they have been most satisfied while using Fivestars.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management |
4.59/5 ★ |
"...I love the Fivestars software way that it helps you promote your business and provides loyalty rewards. ...." Peer review by Andrea D., Initiation Clinical Site Manager II, Pharmaceuticals |
| customise loyalty program |
4.85/5 ★ |
|
| track program performance |
4.55/5 ★ |
|
| identify target customers |
3.90/5 ★ |
|
| create engagement based loyalty |
3.88/5 ★ |
|
| Promotion Management with Promotions and Coupons |
4.92/5 ★ |
"...I love that it texts me with updates on coupons and special promotions going on in the stores that I love. ...." Peer review by Mallory G., Inventory Control Analyst, Consumer Services |
| Engagement Management with Mobile |
4.23/5 ★ |
"...Once an account was set up it followed me to every Fivestar store I was at...." Peer review by Isa R., BusOps Technology Specialist, Information Technology and Services |
| engaging and following up |
4.16/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management |
4.59/5 ★ |
"...I love the Fivestars software way that it helps you promote your business and provides loyalty rewards. ...." Peer review by Andrea D., Initiation Clinical Site Manager II, Pharmaceuticals |
|
| customise loyalty program |
4.59/5 ★ |
| track program performance |
4.59/5 ★ |
| identify target customers |
4.59/5 ★ |
| create engagement based loyalty |
4.59/5 ★ |
| Promotion Management with Promotions and Coupons |
4.92/5 ★ |
"...I love that it texts me with updates on coupons and special promotions going on in the stores that I love. ...." Peer review by Mallory G., Inventory Control Analyst, Consumer Services |
|
| Engagement Management with Mobile |
4.23/5 ★ |
"...Once an account was set up it followed me to every Fivestar store I was at...." Peer review by Isa R., BusOps Technology Specialist, Information Technology and Services |
|
| engaging and following up |
4.23/5 ★ |
33+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2996 insights from peers and experts to help you assess how these Fivestars use cases fit your Customer Loyalty Management needs.
Popular Business Setting
for Fivestars
Top Industries
- Retail
- Food & Beverages
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Fivestars to Enhance customer relationships and Acquire customers
Fivestars Alternatives
Peer and Expert Opinion on Features
for Fivestars
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (761) |
| Gamification | Read Reviews (761) |
| Alerts: popups & Notifications | Read Reviews (97) |
| Personalization | Read Reviews (37) |
| Dashboard | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (761) |
| Gamification | Read Reviews (761) |
| Alerts: popups & Notifications | Read Reviews (97) |
| Personalization | Read Reviews (37) |
| Dashboard | Read Reviews (5) |
IT and Other Capabilities
for Fivestars
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (57) |
| Data Import | Read Reviews (117) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (57) |
| Data Import | Read Reviews (117) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (14) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (24) |
| 24/7 Support | Read Reviews (300) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (14) |
| Chat Support | Read Reviews (9) |
| Phone Support | Read Reviews (24) |
| 24/7 Support | Read Reviews (300) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (47) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (32) |
| Custom Reports | Read Reviews (47) |
Failure Risk Guidance Security Report
?for Fivestars
Overall Risk Meter
Top Failure Risks for Fivestars
Vendor Profile Details
HQ Location
Employees
251-500
Social
Financials
Series C
