CUSPERA

Fivestars

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(2190 Reviews)

FiveStars Customer Acquisition and Customer Loyalty Program

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About Fivestars

Fivestars is a Marketing platform for local businesses. It is a loyalty system that enables businesses to attract and retain customers and convert potential clients by providing them with rewards for their brand loyalty.

The primary features offered by FiveStars include acquisition of customers, loyalty and retention, marketing automation, promotions. The customer acquisition features provide promotions and shareable autopilot message that ensures every deal sent is shared by loyal customers. FiveStars also enables each promotion and autopilot message has a traceable link and call to action link. The Loyalty and retention provides components such as segmentation, import and tagging. Segmentation provides an excellent platform for delivering offers to a special group whether the group is a pre-populated group or a tag devised. The tagging facilitates further customization to enhance the experience for customers. Import enables easy import of contact for any email service. The Marketing automation enables to bring back the customers found through the FiveStars network to store by using targeted messaging tools.

With FiveStars, businesses are able to retrieve critical customer data that helps them identify their preferences, spending habits, and other indicators. Valuable information allows users to create the most effective, customized rewards programs that not only attract their existing customers, but encourages them to spend more, resulting in higher income and much-improved ROI.

Fivestars
is used by peers for

Processes

loyalty management, promotion management, engagement management

Channels

promotions, promotions, phone calls

Capabilities

24/7 Support, Phone Support, Email Support

Goals

Acquire customers, Enhance customer relationships, Increase sales & revenue

Industry

Retail, Food & Beverages, Education

Popular Business Setting
for Fivestars

Top Industries

  • Retail
  • Food & Beverages
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peer Recommendations on business needs
for Fivestars

Goals

Acquire customers, Enhance customer relationships, Increase sales & revenue, are the most popular goals peers achieved using Fivestars.

Channels

It is the best suited for promotions, promotions, phone calls, channels.

Processes

Fivestars does well for a wide range of processes. Peers recommend loyalty management, promotion management, engagement management, as the business processes that they have been most satisfied while using Fivestars.

Read Reviews of Business Process for Fivestars

Peers used Fivestars to Acquire customers and Enhance customer relationships

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IT and Other Capabilities
for Fivestars

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Fivestars
Company Website www.fivestars.com/
Year Founded 2011
HQ Location
Employees 251-500
Social
Financials Series C