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Fivestars

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(2212 Reviews, Testimonials & Expert Opinions)
(2212 Reviews, Testimonials & Expert Opinions)

FiveStars Customer Acquisition and Customer Loyalty Program

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About Fivestars

Fivestars is a Marketing platform for local businesses. It is a loyalty system that enables businesses to attract and retain customers and convert potential clients by providing them with rewards for their brand loyalty.

The primary features offered by FiveStars include acquisition of customers, loyalty and retention, marketing automation, promotions. The customer acquisition features provide promotions and shareable autopilot message that ensures every deal sent is shared by loyal customers. FiveStars also enables each promotion and autopilot message has a traceable link and call to action link. The Loyalty and retention provides components such as segmentation, import and tagging. Segmentation provides an excellent platform for delivering offers to a special group whether the group is a pre-populated group or a tag devised. The tagging facilitates further customization to enhance the experience for customers. Import enables easy import of contact for any email service. The Marketing automation enables to bring back the customers found through the FiveStars network to store by using targeted messaging tools.

With FiveStars, businesses are able to retrieve critical customer data that helps them identify their preferences, spending habits, and other indicators. Valuable information allows users to create the most effective, customized rewards programs that not only attract their existing customers, but encourages them to spend more, resulting in higher income and much-improved ROI.

Peer and Expert Opinions
for Fivestars

Goals

Acquire customers and Enhance customer relationships are the most popular goals peers achieved using Fivestars .

Other goals:

  • Increase sales & revenue
  • Enter new markets internationally or locally
  • Scale best practices
  • Improve ROI
See all goals See less goals

Channels

It is the best suited for promotions, phone calls, coupons, channels.

Other channels:

  • offline
  • e-mail
  • point of sale
  • mobile
  • text SMS
  • mobile app
  • on premises
  • chat
  • website
  • social media
  • Facebook
  • review sites
  • Amazon
See all channels See less channels

Processes

Peers recommend loyalty management, promotion management, engagement management, as the business processes that they have been most satisfied while using Fivestars .

Read Peer and Expert Experience for Business Use Cases

Loyalty management

Track program performance With Promotions and Coupons and Phone calls

Promotion management With Promotions and Coupons

Engagement management With Mobile

Engaging and following up With Mobile

Discount management With Promotions and Coupons

Sales document management With Promotions

Digital signature With Promotions

Communication management With E mail and Text sms and Promotions and Phone calls

Sending & publishing communications With E mail and Text sms and Promotions and Phone calls

Advertisement With Offline

Campaign management With Offline and Point of sale

Customer case management

Personalized marketing With Mobile and E mail and Mobile app

Rating and review management With Mobile and E mail and Mobile app

Sales incentive management With Offline and Point of sale

Contact list management With Phone calls

Lead qualification With E mail and Offline and Point of sale

Customer feedback management

Merchandising With Promotions and Text sms and Offline and Point of sale

Generation of new leads With Phone calls

Lifetime value management

Helpdesk management With Phone calls

Digital marketing With Offline and On premises

Lead tracking With Phone calls

Knowledge management

See allless Activities

Popular Business Setting
for Fivestars

Top Industries

  • Retail
  • Food & Beverages
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Fivestars to Acquire customers and Enhance customer relationships

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IT and Other Capabilities
for Fivestars

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Email Support

Phone Support

24/7 Support

Chat Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Fivestars

First 5 Reports are Free

Vendor Profile Details

Company Name Fivestars
Company Website https://www.fivestars.com/
Year Founded 2011
HQ Location
Employees 251-500
Social
Financials Series C