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Compare Fivestars vs Preferred Patron

Comparison Summary

For Fivestars vs Preferred Patron comparison, Our AI algorithm looked at 4132 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Fivestars and Preferred Patron to solve their respective business needs.

logo Fivestars

Focus area

  • loyalty management
  • Promotion Management with Promotions and Coupons

Fivestars is better than Preferred Patron for

logo Preferred Patron

Focus area

  • loyalty management
  • Helpdesk Management with E-Mail, Phone Calls and Promotions

Preferred Patron is better than Fivestars for

About

FiveStars Customer Acquisition and Customer Loyalty Program

Customer Loyalty Software Program for businesses

Age

2011

Financials

Series C

NA

Business Need

Total Processes
(we found evidences for)

50

35

Total Goals
(we found evidences for)

8

6

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

track program performance

identify target customers

create engagement based loyalty


promotion management


engagement management

engaging and following up


discount management


sales document management

contract management


communication management

sending & publishing communications

tracking & monitoring communications


sales incentive management



campaign management


rating and review management


generation of new leads


customer feedback management

measuring customer satisfaction


lifetime value management



knowledge management

creating knowledge base


contact list management


personalized marketing


helpdesk management


redemption management


community building



lead qualification


sales review & feedback



content management

content publishing



segmentation and targeting


business development


advocacy management



products & pricelist management




sales call management


training & onboarding



referral management


competitive intelligence


relationship marketing





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve ROI

  • Build brand awareness

  • See 3 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • offline

  • point of sale

  • phone calls

  • text SMS

  • games

  • mobile

  • omnichannel

  • on premises

  • website

  • mobile app

  • trade shows

  • mass media

  • television

  • video

  • See 13 more
  • promotions

  • e-mail

  • offline

  • point of sale

  • phone calls

  • text SMS

  • games

  • mobile

  • omnichannel

  • on premises

  • website

  • mobile app

  • trade shows

  • mass media

  • television

  • video

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting