Marsello Overview

Marsello offers omnichannel loyalty and marketing tools to get customers shopping. Features include loyalty programs, email, SMS, and automation in one platform.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Campaign Management, as the business use cases that they have been most satisfied with while using Marsello.

Other use cases:

  • Lifetime Value Management
  • Customer Feedback Management
  • Sending & Publishing Communications
  • Redemption Management
  • Segmentation And Targeting
  • Referral Management
  • Generation Of New Leads
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Marsello.

Other priorities:

  • Increase Sales & Revenue
  • Acquire Customers
  • Increase Customer Life Time Value
  • Scale Best Practices
  • Improve Brand Engagement
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Consistency
  • Improve Digital And Social Presence
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Marsello Use-Cases and Business Priorities: Customer Satisfaction Data

Marsello works with different mediums / channels such as Offline, Point Of Sale, E-Mail, etc.

Marsello's features include Rewards, Gamification, Micro Customer Segmenting, etc.

Reviews

"...Collect is currently the ONLY loyalty solution which integrates with Shopify AND Vend allowing customers to earn and spend loyalty points both on-line and in-store...." Peer review by Jason Fishwick

Marsello, Kangaroo Rewards, RepeatRewards, LoyaltyLion, Paytronix, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Marsello

Top Industries

  • Apparel & Fashion
  • Information Technology and Services

Popular in

  • Small Business

Marsello is popular in Apparel & Fashion, and Information Technology And Services, and is widely used by Small Business,

Comprehensive Insights on Marsello Use Cases

What makes Marsello ideal for Loyalty Management?

The platform provides loyalty program capabilities that include customer segmentation, email automation, and brand customization. It enables businesses to create and manage loyalty programs that reward customers for their purchases and engagement. It offers a comprehensive solution for building customer loyalty across online and in-store channels.
"...Grow repeat business in-store and online with a powerful and flexible loyalty program...." Peer review

How efficiently Does Marsello manage your Engagement Management?

Marsello provides automated email flows to engage customers across various stages of their journey, including onboarding, cart recovery, and win-back efforts. The platform facilitates the creation of personalized experiences, such as birthday email sequences and loyalty programs, that drive customer engagement and encourage repeat purchases. Marsello offers tools for omnichannel loyalty programs, enabling brands to engage customers both online and in-store, ultimately leading to increased customer advocacy and sales.
"...T.C.E has a remarkable marketing strategy designed to engage customers on all channels, including brick-and-mortar, eCommerce, and mobile...." Case Study T.C. Elli’s

What solutions does Marsello provide for Campaign Management?

How does Marsello facilitate Lifetime Value Management?

Why is Marsello the best choice for Customer Feedback Management?

28+ more Business Use Cases

96 buyers and buying teams have used Cuspera to assess how well Marsello solved their Customer Loyalty Management needs. Cuspera uses 1158 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Case Studies

COMPANY CASE STUDIES
Marsello case study

T.C. Elli’s
Case Study T.C. Elli’s

T.C. Elli’s Generate $1,817 From a Captivating One-off Email Campaign

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Marsello case study

OSMOSE
Case Study OSMOSE

OSMOSE Sees 85% Revenue Boost with One-Off Email Campaigns

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Marsello case study

Home Goods Hardware
Case Study Home Goods Hardware

Home Goods Hardware Sees a 7.5x ROI from an Irresistible Welcome Email

Read More

Frequently Asked Questions(FAQ)

for Marsello

What is Marsello?

Marsello is a Retention Marketing software that enables targeted marketing to increase customer retention and sales with a combination of data-driven automation, email, SMS, and loyalty programs. It is built for Retail and eCommerce businesses and integrates with Point-of-Sale and eCommerce platforms. It can be used in businesses of all sizes.

Marsello features include Email automation, Loyalty program, Email campaigns, SMS Campaigns, Forms, Feedback collection, Reports and Behaviour based customer Segments.

The Email automation feature includes pre-designed email flows with optimal automation settings that can be customized. The Loyalty program feature enables automatic rewards for loyalty points awarded for spend, referrals, product reviews, social media engagement and more. Email or SMS campaigns feature provides pre-built templates or drag and drop email builder for email creation, and enables personalizing with product recommendations and merge tags.

What is Marsello used for?

Marsello is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Improve ROI by Loyalty Management, Engagement Management and Campaign Management .

What are the top features of Marsello?

Rewards, Gamification and Micro customer segmenting are some of the top features of Marsello.

Who uses Marsello?

Marsello is used by Apparel & Fashion, Information Technology And Services among other industries.

What are Marsello alternatives?

Kangaroo Rewards, RepeatRewards, LoyaltyLion and Paytronix are popular alternatives for Marsello.

Where is Marsello located?

Marsello is headquartered at 4 Bond Street Wellington Wellington, Wellington 6011, NZ.
lightning

Peers used Marsello for loyalty management and engagement management

Marsello Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.58/5 ★

Read Reviews (6)
Analytics

4.78/5 ★

Read Reviews (18)
Custom Reports

4.64/5 ★

Read Reviews (110)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.58/5 ★

Read Reviews (6)
Analytics

4.78/5 ★

Read Reviews (18)
Custom Reports

4.64/5 ★

Read Reviews (110)

Marsello Integrations

Marsello integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.47/5 ★

Read Reviews (30)
Data Export

4.00/5 ★

Read Reviews (13)

Vend

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Ecwid

4.64 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

BigCommerce

4.46 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Klaviyo

4.66 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Marsello

Overall Risk Meter

Low Medium High

Top Failure Risks for Marsello

Marsello Profile

Company Name

Marsello

Company Website

https://www.marsello.com/

HQ Location

4 Bond Street Wellington Wellington, Wellington 6011, NZ

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SEED