Marsello Overview
Marsello is a Retention Marketing software that enables targeted marketing to increase customer retention and sales with a combination of data-driven automation, email, SMS, and loyalty programs. It is built for Retail and eCommerce businesses and integrates with Point-of-Sale and eCommerce platforms. It can be used in businesses of all sizes.
Marsello features include Email automation, Loyalty program, Email campaigns, SMS Campaigns, Forms, Feedback collection, Reports and Behaviour based customer Segments.
The Email automation feature includes pre-designed email flows with optimal automation settings that can be customized. The Loyalty program feature enables automatic rewards for loyalty points awarded for spend, referrals, product reviews, social media engagement and more. Email or SMS campaigns feature provides pre-built templates or drag and drop email builder for email creation, and enables personalizing with product recommendations and merge tags.
Cuspera Reviews
96 buyers and buying teams have used Cuspera to assess how well Marsello solved their Customer Loyalty Management needs. Cuspera uses 1158 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities peers achieved using Marsello.
Use Cases
Peers recommend Loyalty Management , Engagement Management , Campaign Management , as the business use cases that they have been most satisfied while using Marsello.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Loyalty Management with Offline, Point Of Sale and E-Mail |
4.98/5 ★ |
"...Grow repeat business in-store and online with a powerful and flexible loyalty program...." Peer review |
| customise loyalty program |
4.95/5 ★ |
"...Buda Juice uses Marsello to run its loyalty program and customer relationship management, and to get reviews, they automatically include a feedback button at the bottom of their customer emails. ..." How to Get More Reviews for Your Retail Store: 6 Easy to Obtain (Positive) Feedback |
| create engagement based loyalty |
4.69/5 ★ |
"...Yangoods is seeing a repeat purchase rate of 52% thanks to a tabless omnichannel loyalty program that engages their customers both online and in-store...." Case Study Yangoods |
| identify target customers |
4.51/5 ★ |
"...It plays a huge role in segmenting our customers and showcasing the customers that require targeted marketing...." Case Study Ozzie Collectables |
| Engagement Management with E-Mail, Offline and Point Of Sale |
4.85/5 ★ |
"...Encourage customer engagement with personalization and content to suit your brand. ..." Customer Feedback Software for Retailers |
| engaging and following up |
4.82/5 ★ |
"...And the loyalty program s results don t stop there its engagement and redemption rates are off the charts!..." Case Study Our Bralette Club |
| Campaign Management with E-Mail, Offline, Point Of Sale and Omnichannel |
4.82/5 ★ |
"...Collect MailSync allows you to grow your mailing list in leading mailing apps - including MailChimp, Campaign Monitor & iContact...." Peer review |
| campaign analytics |
3.71/5 ★ |
"...Track the success of your campaigns with closed-loop attribution reporting and campaign results. ..." Loyalty Marketing by Marsello |
| campaign monitoring |
3.42/5 ★ |
"...Collect MailSync allows you to grow your mailing list in leading mailing apps - including MailChimp, Campaign Monitor & iContact...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Loyalty Management with Offline, Point Of Sale and E-Mail |
4.98/5 ★ |
"...Grow repeat business in-store and online with a powerful and flexible loyalty program...." Peer review |
|
| customise loyalty program |
4.98/5 ★ |
| create engagement based loyalty |
4.98/5 ★ |
| identify target customers |
4.98/5 ★ |
| Engagement Management with E-Mail, Offline and Point Of Sale |
4.85/5 ★ |
"...Encourage customer engagement with personalization and content to suit your brand. ..." Customer Feedback Software for Retailers |
|
| engaging and following up |
4.85/5 ★ |
| Campaign Management with E-Mail, Offline, Point Of Sale and Omnichannel |
4.82/5 ★ |
"...Collect MailSync allows you to grow your mailing list in leading mailing apps - including MailChimp, Campaign Monitor & iContact...." Peer review |
|
| campaign analytics |
4.82/5 ★ |
| campaign monitoring |
4.82/5 ★ |
28+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1158 insights from peers and experts to help you assess how these Marsello use cases fit your Customer Loyalty Management needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study bCODERead More |
|
Case Study búlRead More |
|
|
Case Study Smack BangRead More |
Frequently Asked Questions(FAQ)
for Marsello
What is Marsello?
What is Marsello used for?
What are the top features of Marsello?
Who uses Marsello?
What are Marsello alternatives?
Where is Marsello located?
Popular Business Setting
for Marsello
Top Industries
- Apparel & Fashion
- Information Technology and Services
Popular in
- Small Business
Peers used Marsello to Enhance customer relationships and Improve ROI
Marsello Alternatives
Peer and Expert Opinion on Features
for Marsello
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (117) |
| Gamification | Read Reviews (117) |
| Micro customer segmenting | Read Reviews (53) |
| Personalization | Read Reviews (26) |
| Widgets | Read Reviews (13) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Rewards | Read Reviews (117) |
| Gamification | Read Reviews (117) |
| Micro customer segmenting | Read Reviews (53) |
| Personalization | Read Reviews (26) |
| Widgets | Read Reviews (13) |
IT and Other Capabilities
for Marsello
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (30) |
| Data Export | Read Reviews (13) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (30) |
| Data Export | Read Reviews (13) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (23) |
| Email Support | Read Reviews (6) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (23) |
| Email Support | Read Reviews (6) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (110) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (18) |
| Custom Reports | Read Reviews (110) |
Software Failure Risk Guidance
?for Marsello
Overall Risk Meter
Top Failure Risks for Marsello
Vendor Profile Details
Company Name
Marsello
Company Website
https://www.marsello.com/HQ Location
4 Bond Street Wellington Wellington, Wellington 6011, NZ
Employees
11-50
Social
Get a personalised risk report for Marsello
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Marsello may get in touch with you regarding your request.
Request Custom Quote
Marsello will get in touch with you regarding your request.