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Compare Tapmango vs Fivestars

Comparison Summary

For Tapmango vs Fivestars comparison, Our AI algorithm looked at 4414 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Tapmango and Fivestars to solve their respective business needs.

logo Tapmango

Focus area

  • loyalty management
  • Engagement Management

Tapmango is better than Fivestars for

logo Fivestars

Focus area

  • loyalty management
  • Promotion Management with Promotions and Coupons

Fivestars is better than Tapmango for

About

Customer Loyalty and Online Ordering Platform

FiveStars Customer Acquisition and Customer Loyalty Program

Age

2009

2011

Financials

Private

Series C

Business Need

Total Processes
(we found evidences for)

47

50

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers

track program performance


engagement management

engaging and following up


helpdesk management



discount management


campaign management


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications


trade show marketing


social media management

scheduling post to social media

engaging on social media

social media analytics

managing social media account


contact list management


promotion management


training & onboarding


sales incentive management


sales document management

contract management


rating and review management



competitive intelligence


content management


referral management


bundling of products


social media marketing


generation of new leads



lifetime value management





sales review & feedback



customer case management


advocacy management



creating knowledge base


knowledge management

creating knowledge base


personalized marketing


redemption management


community building



lead qualification



segmentation and targeting


business development


products & pricelist management


sales call management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Increase customer life time value

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more
  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting