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Compare Tapmango vs Fivestars

Comparison Summary

For Tapmango vs Fivestars comparison, Our AI algorithm looked at 4174 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Tapmango and Fivestars to solve their respective business needs.

Pros and cons of Tapmango and Fivestars

Tapmango is more suited to businesses that require Loyalty Management and Engagement Management with Mobile where as Fivestars is focused towards Loyalty Management and Promotion Management with Promotions .

logo Tapmango

Focus area

Tapmango is better than Fivestars for

Software Failure Risk

  • medium

logo Fivestars

Focus area

Software Failure Risk

  • low

About

Customer Loyalty and Online Ordering Platform

FiveStars Customer Acquisition and Customer Loyalty Program

Age

2009

2011

Financials

PRIVATE

SERIES D

Business Need

Total Processes
(we found evidences for)

43

50

Total Goals
(we found evidences for)

7

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


engagement management

engaging and following up


helpdesk management


campaign management



customer feedback management

measuring net promoter score

measuring customer satisfaction


discount management


communication management

sending & publishing communications


social media management

scheduling post to social media

engaging on social media


contact list management


training & onboarding


sales document management

contract management


rating and review management


sales incentive management


promotion management



lifetime value management


social media marketing


content management


competitive intelligence


generation of new leads


sales review & feedback



creating knowledge base


knowledge management

creating knowledge base


personalized marketing


redemption management


community building



lead qualification


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Build brand awareness

  • Improve brand engagement

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more
  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting