Act! vs. Quickbase: Comparing Best CRM Solutions 2026

Overview: Act! and Quickbase as CRM Category solutions.

Act!: Act! offers integrated CRM and marketing automation to enhance lead conversion and customer engagement. Users can market efficiently and build lasting customer relationships.

Quickbase: Quickbase empowers teams to manage complex projects with a flexible no-code platform. Unique problems are solved efficiently, and a free trial is available.

This comparison of Act! vs. Quickbase draws on 5131 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

Both Act! and Quickbase are commonly chosen for Customer relationship management.

Act! also supports Sales process automation, Sales activity tracking and reporting, Sales opportunity management, Sales pipeline and client management, etc.

Quickbase also supports Project management process automation, Logistics process automation, Operational management automation, Project management workflow centralization, etc.

Evidence shows that both products are used for Customer relationship management, Project management, Workflow automation, Field data collection, etc.

Act! also covers Customer engagement, Sales management, Marketing automation, Contact management, etc.

Quickbase also covers Case management, Data management, Supply chain optimization, Asset management, etc.

Top use cases: Act! vs Quickbase

Use cases tied to Act! and Quickbase from verified data sources. Click any use case for supporting evidences.

Act!
Quickbase
Shared by both · Use cases
Act! Quickbase

Top Capabilities: Act! vs Quickbase

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Act!
Shared
Quickbase
Shared by both · Topics
Act! only
Quickbase only

Deployed Industries: Act! vs Quickbase

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Act!
Shared
Quickbase
Shared by both · Industries
Act! only
Quickbase only

Deployed Market Segments: Act! vs Quickbase

Share of peer evidence by company size for Act! and Quickbase. Each product segments add up to 100%. Click any segment for supporting evidence.

Act! 100%
Quickbase 100%

Act! and Quickbase: Best activities based on customer satisfaction

Act! in Action: Unique Activities

How efficiently Does Act! manage your Contact List Management?
Act assists in organizing contacts, scheduling interactions, and tracking communication history. It facilitates managing customer information and maintaining current contact lists. Act's capabilities are limited by the fact that some users have found it less effective than previous versions.
"...I'm able to record Outlook correspondence/emails automatically into my clients history for future reference...." Peer review by Kenneth, The McMillan Group
How does Act! address your Engagement Management Challenges?
Act Engagement Management helps users track customer interactions, schedule follow-up appointments, and create personalized notes. It simplifies the process of managing customer relationships, saving time and enhancing engagement. Act Engagement Management does not offer support for the creation of to-do lists or quotes.
"...Able to review notes from past clients and track follow up easily...." Peer review by Susan, SAM Consulting Group, Inc.
How can Act! optimize your Communication Management Workflow?
Act Communication Management helps users manage interactions with clients and colleagues. It offers features such as email tracking, call logging, and appointment scheduling. Act Communication Management has limitations in areas such as mobile device integration and reporting capabilities.
"...I can meet with a client and leave, send a custom email to them almost immediately...." Peer review by Administrator
What benefits does Act! offer for Sales Document Management?
The system assists in managing sales documents, such as quotes, contracts, and invoices. It allows for easy tracking of customer information and business activities. It has limited customization for quotes, which necessitates the use of additional products.
"...The sales team uses it in conjunction with QuoteWerks to send quotes...." Peer review by John I, Technical Services Specialist, Information Technology and Services
What Are the key features of Act! for Lead Tracking?
ACT! is a robust tool for tracking sales opportunities. It allows users to record prospect information, manage calendars, and track lead sources and status changes. While ACT! provides many helpful features, it can sometimes require extra steps to track opportunities.
"...It allows you to track your sales leads and to do list in a way that older users (like me) can appreciate...." Peer review by ELMAHDI, Astoria Values Inc.

Quickbase in Action: Unique Activities

What benefits does Quickbase offer for Workflow Management?
QuickBase empowers users to create and manage cloud-based databases and workflows. It provides a flexible interface for building customized applications that streamline business processes. QuickBase also integrates with other platforms to enable efficient data flow. The software requires a clear understanding of workflow processes to be effectively utilized.
"...The QuickBase platform is a great way to allow non IT personnel to create their own cloud-based databases and work flows...." Peer review by Forrest P., Business Systems Analyst, Construction
What solutions does Quickbase provide for Helpdesk Management?
Quickbase offers helpful support services, including training and learning resources for users of all experience levels. Users can leverage the platform's flexibility to create tailored solutions. The platform's reporting capabilities could benefit from improved training and support.
"...Great support and help system New "QuickBase University" for training and learning is great for new and old users to develop their QB development Fantastic flexibility to build exactly what you need..." Peer review by Isabelle S.
How can Quickbase optimize your Collaboration Workflow?
Quickbase offers collaboration features that facilitate team communication and data sharing. It allows for joint project management, streamlined business operations, and centralized data input. Quickbase's collaboration capabilities may be limited compared to specialized collaboration tools.
"...I found it very difficult to use this platform to collaborate on complex projects...." Peer review by Bill S.

News

Latest Act! news

Act! Named a 2026 CRMmys Finalist for Best CRM for Small Business

Act! has been named a finalist in the 2026 CRMmys Awards for Best CRM for Small Business. This recognition highlights Act!'s commitment to providing CRM solutions tailored for small and midsized businesses, evaluated by an independent practitioner panel. The award reflects Act!'s performance against current standards and its longstanding focus on empowering SMBs.

22/06/2026 - source

Latest Quickbase news

Quickbase Debuts AI App Builder for Production Workflows

Quickbase has launched Pave, an AI-powered app builder that enables businesses to create and deploy governed, production-ready applications using plain-language prompts and a no-code interface. The platform integrates data management and hosting, supporting real-world operations like construction workflows.

30/06/2026 - source