C2CRM Overview

C2CRM by Clear C2 is a versatile CRM solution tailored for both enterprise and small business needs. It integrates sales, marketing, relationship management, and help desk functionalities into a single platform. Users benefit from top-ranked customer support and a system that has been recognized for its affordability and effectiveness since 1993. C2CRM enhances customer satisfaction through data integration, analytics, and marketing automation. A notable feature is its ability to provide custom CRM capabilities without the high costs typically associated with such solutions. This makes it particularly valuable for businesses looking to increase sales and productivity while maintaining budget efficiency.

Use Cases

Customers recommend Drip Marketing, Social Media Analytics, Relationship Management, as the business use cases that they have been most satisfied with while using C2CRM.

Other use cases:

  • Workflow Management
  • Proposal & Quote Management
  • Collaboration
  • Contact List Management
  • Lead Management
  • Products & Pricelist Management
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using C2CRM.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Internal Communications
See all business priorities See less business priorities

C2CRM Use-Cases and Business Priorities: Customer Satisfaction Data

C2CRM works with different mediums / channels such as Newsletter. E-Mail. Mobile etc.

C2CRM's features include Dashboard, Recording, Ticketing, etc. and C2CRM support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also C2CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"C2CRM allows us to manage large amounts of technical documents required by our customers as well as track the dissemination of the documents to the customers and conversations associated with that process." - Douglas B

Peer review evidence (same sources as the product rating summary)

"...Keep your business in front of customers and qualified prospects with email management, drip campaigns, and lead scoring. ..." Customizable Customer Relationship Management
"...Its robust BI module enables executives to make more effective strategic decisions with the advanced interactive reports and dashboards/analytics...whether they are in the office or via the mobile platform...." Peer review from Clear C2
"...Customizable CRM that will drive sales, manage customer relationships and automate internal processes...." Peer review

C2CRM, Floify, monday sales CRM, TeamGram, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

C2CRM by Clear C2 is an enterprise and small business CRM solution. It includes sales, marketing, relationship management, and help desk, with top-ranked customer support.

Popular Business Setting

for C2CRM

Top Industries

  • Manufacturing
  • Food & Beverages
  • Oil & Energy

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

C2CRM is popular in Manufacturing, Food & Beverages, and Oil & Energy and is widely used by Mid Market, Large Enterprise, and Small Business.

C2CRM Customer wins, Customer success stories, Case studies

What Are the key features of C2CRM for Drip Marketing?

How can C2CRM optimize your Relationship Management Workflow?

How does C2CRM address your Workflow Management Challenges?

How does C2CRM facilitate Proposal & Quote Management?

11 buyers and buying teams have used Cuspera to assess how well C2CRM solved their CRM needs. Cuspera uses 527 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
C2CRM testimonial

Douglas B

CEO

Brown Chemical
C2CRM allows us to manage large amounts of technical documents required by our customers as well as track the dissemination of the documents to the customers and conversations associated with that process. Testimonial By Douglas B
C2CRM testimonial

Dolge
The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quickly turn quotes into orders. We also wanted a cent...ral repository for our product data that could be accessed by our multi-channel sell­ing organization.

Testimonial By Dolge
C2CRM testimonial

Doug

Aiphone
Many of these internal processes now are totally paperless due to C2. Therefore, we are saving time and money by working smarter, not harder. For example, because the sales team and the support team have access to the same data, our IS department spends less time generating custom reports by reques...t.

Testimonial By Doug
CUSTOMERS TESTIMONIALS
C2CRM testimonial

Douglas B

CEO

Brown Chemical
C2CRM allows us to manage large amounts of technical documents required by our customers as well as track the dissemination of the documents to the customers and conversations associated with that process. Testimonial By Douglas B
C2CRM testimonial

Dolge
The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quickly turn quotes into orders. We also wanted a cent...ral repository for our product data that could be accessed by our multi-channel sell­ing organization.

Testimonial By Dolge
C2CRM testimonial

Doug

Aiphone
Many of these internal processes now are totally paperless due to C2. Therefore, we are saving time and money by working smarter, not harder. For example, because the sales team and the support team have access to the same data, our IS department spends less time generating custom reports by reques...t.

Testimonial By Doug
 

Wakefield-Vette - Manufacturing - Manufacturing

Wakefield-Vette used C2CRM to boost efficiency and automate customer relationships. The company wanted a CRM that fit their unique business processes and was easy to use. C2CRM helped them save time ...and improve their sales process. Wakefield-Vette valued Clear C2’s customer-focused approach and flexible implementation. The CRM’s features are now used daily by the team.

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Wakefield-Vette - Manufacturing - Manufacturing

C2CRM helped Wakefield-Vette automate customer relationships and boost efficiency. The company wanted a CRM that fit their unique business processes. C2CRM offered a flexible, easy-to-use solution. W...akefield-Vette saw faster sales processes and better internal efficiency. The CRM's custom features led to high user adoption.

Read on →
 

RC Fine Foods - Food & Beverages - Food & Beverages

RC Fine Foods chose C2CRM to manage sales opportunities and track orders, samples, and invoices. The company needed to follow up with customers who were outside their normal order cycle. C2CRM gave s...ales reps full access to the sample request process and improved follow-up timing. The system's open architecture allowed for a flexible, customized solution. RC Fine Foods now maintains better customer contact and consistent sales.

Read on →
 

RC Fine Foods - Food & Beverages - Food & Beverages

RC Fine Foods chose C2CRM to manage sales opportunities and track orders. The company uses C2CRM to monitor customer order cycles and follow up with clients on time. Sales reps now have full access t...o sample requests and can respond quickly to prospects. C2CRM's open architecture allows for a flexible, customized system. This helps RC Fine Foods maintain strong customer relationships and improve sales processes.

Read on →
 

Jameco Electronics - Consumer Electronics - Consumer Electronics

Jameco Electronics used C2CRM to connect their JD Edwards ERP with their eCommerce catalog. This integration let them sync product pricing data and improve customer service online. They also needed r...eal-time email compatibility with Microsoft Outlook. C2CRM provided a simple interface for inside sales reps and worked with their IBM iSeries Server. Jameco plans to use C2CRM analytics to find profitable products and run targeted marketing campaigns.

Read on →
 

Jameco Electronics - Consumer Electronics - Consumer Electronics

Jameco Electronics used C2CRM to connect their JD Edwards ERP with their eCommerce catalog. This integration let them sync product pricing data and improve customer service. They also needed real-tim...e email compatibility with Microsoft Outlook. C2CRM offered a simple interface and strong contact management for their inside sales team. Jameco aimed to grow 30% per year and wanted better marketing campaign management using C2CRM analytics.

Read on →

C2CRM Project Management

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Frequently Asked Questions(FAQ)

for C2CRM

What is C2CRM?

C2CRM is a comprehensive enterprise CRM solution designed to integrate sales and marketing automation with customer service into one seamless, collaborative operation for small to large market customers.

C2CRM is built on a platform that leverages the latest technology offering a rich graphical experience in a simple to use web browser interface. The application is an all-inclusive approach to earning and keeping loyal customers, leading to increased profitability and market leadership. Its mobile app interface allows for similar functionality to the desktop version of the software.

C2CRM consists of four modules that integrate to provide a comprehensive CRM solution: Relationship Management, Sales Automation, Marketing Automation, Customer Service, and Mobility. The Marketing Automation allows marketers to plan, automate, and measure marketing campaigns. The C2CRM software provides all the logic users need to effectively manage business relationships as well as a mobility component to keep the sales team informed while on the move. Customer Service, and Mobility ticketing system, combined with knowledge base, allows teams to immediately react with the right responses to customer concerns.

What is C2CRM used for?

C2CRM is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Drip Marketing, Social Media Analytics and Relationship Management .

What are the top features of C2CRM?

Dashboard, Recording and Ticketing are some of the top features of C2CRM.

Who uses C2CRM?

C2CRM is used by Manufacturing, Food & Beverages and Oil & Energy among other industries.

What are C2CRM alternatives?

Floify, Monday Sales CRM, TeamGram and NetHunt CRM are popular alternatives for C2CRM.

Where is C2CRM located?

C2CRM is headquartered at 724 Canyon Drive, Coppell, TX 75019.
lightning

Peers used C2CRM for drip marketing and social media analytics

C2CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (4)
Analytics

4.47/5 ★

Read Reviews (28)
Custom Reports

4.40/5 ★

Read Reviews (88)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (4)
Analytics

4.47/5 ★

Read Reviews (28)
Custom Reports

4.40/5 ★

Read Reviews (88)

Software Failure Risk Guidance

?

for C2CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for C2CRM

Clear C2, Inc Profile

Company Name

Clear C2, Inc

Company Website

https://www.clearc2.com/

HQ Location

724 Canyon Drive, Coppell, TX 75019

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE