C2CRM Overview

C2CRM by Clear C2 is a versatile CRM solution tailored for both enterprise and small business needs. It integrates sales, marketing, relationship management, and help desk functionalities into a single platform. Users benefit from top-ranked customer support and a system that has been recognized for its affordability and effectiveness since 1993. C2CRM enhances customer satisfaction through data integration, analytics, and marketing automation. A notable feature is its ability to provide custom CRM capabilities without the high costs typically associated with such solutions. This makes it particularly valuable for businesses looking to increase sales and productivity while maintaining budget efficiency.

Use Cases

Customers recommend Drip Marketing, Social Media Analytics, Relationship Management, as the business use cases that they have been most satisfied with while using C2CRM.

Other use cases:

  • Workflow Management
  • Proposal & Quote Management
  • Collaboration
  • Contact List Management
  • Lead Management
  • Products & Pricelist Management
  • Helpdesk Management
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using C2CRM.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Internal Communications
See all business priorities See less business priorities

C2CRM Use-Cases and Business Priorities: Customer Satisfaction Data

C2CRM works with different mediums / channels such as Newsletter. E-Mail. Mobile etc.

C2CRM's features include Dashboard, Recording, Ticketing, etc. and C2CRM support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also C2CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"C2CRM allows us to manage large amounts of technical documents required by our customers as well as track the dissemination of the documents to the customers and conversations associated with that process." - Douglas B

C2CRM, Floify, monday sales CRM, TeamGram, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

C2CRM by Clear C2 is an enterprise and small business CRM solution. It includes sales, marketing, relationship management, and help desk, with top-ranked customer support.

Popular Business Setting

for C2CRM

Top Industries

  • Manufacturing
  • Food & Beverages
  • Oil & Energy

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

C2CRM is popular in Manufacturing, Food & Beverages, and Oil & Energy and is widely used by Mid Market, Large Enterprise, and Small Business.

C2CRM Customer wins, Customer success stories, Case studies

How efficiently Does C2CRM manage your Drip Marketing?

What makes C2CRM ideal for Relationship Management?

How can C2CRM enhance your Workflow Management process?

What makes C2CRM ideal for Proposal & Quote Management?

11 buyers and buying teams have used Cuspera to assess how well C2CRM solved their CRM needs. Cuspera uses 527 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
C2CRM testimonial

Douglas B

CEO

Brown Chemical
C2CRM allows us to manage large amounts of technical documents required by our customers as well as track the dissemination of the documents to the customers and conversations associated with that process. Testimonial By Douglas B
C2CRM testimonial

Jessica Kosty

HRIS Manager

Dean Foods
What was needed was a software that could automate data entry into a system that easily tracks all of their requests while notifying all the stakeholders of the completion of every stage in the process. Testimonial By Jessica Kosty
C2CRM testimonial

Dolge
The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quickly turn quotes into orders. We also wanted a cent...ral repository for our product data that could be accessed by our multi-channel sell­ing organization.

Testimonial By Dolge
CUSTOMERS TESTIMONIALS
C2CRM testimonial

Douglas B

CEO

Brown Chemical
C2CRM allows us to manage large amounts of technical documents required by our customers as well as track the dissemination of the documents to the customers and conversations associated with that process. Testimonial By Douglas B
C2CRM testimonial

Jessica Kosty

HRIS Manager

Dean Foods
What was needed was a software that could automate data entry into a system that easily tracks all of their requests while notifying all the stakeholders of the completion of every stage in the process. Testimonial By Jessica Kosty
C2CRM testimonial

Dolge
The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quickly turn quotes into orders. We also wanted a cent...ral repository for our product data that could be accessed by our multi-channel sell­ing organization.

Testimonial By Dolge

Wakefield-Vette - Manufacturing

C2CRM helped Wakefield-Vette, a global leader in thermal solutions, improve efficiency and automate customer relationships. The company wanted a CRM that was easy to use and could adapt to their uniq...ue business processes. C2CRM provided a customer-focused approach and a flexible implementation model. Wakefield-Vette saw significant time savings and better efficiency in their sales process. The solution promoted high user adoption and added features used daily.

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RC Fine Foods - Food & Beverages

C2CRM helped RC Fine Foods manage new sales opportunities and track samples, orders, and invoices. The company used C2CRM to monitor customer order cycles and reach out to customers who missed their ...usual order times. Sales reps gained full access to the sample request process, improving follow-up with customers and prospects. C2CRM's open architecture allowed for a flexible, customized system that integrated with existing data. RC Fine Foods improved efficiency, customer loyalty, and business processes with C2CRM.

Read on →

Peninsular Cylinder Co. - Manufacturing

C2CRM helped Peninsular Cylinder Co. improve its sales process. The company needed better sales tools and real-time data. Their old CRM lacked sales data and pipeline analysis. C2CRM integrated with ...their ERP systems, first JobBOSS and then Epicor, to sync company, contact, quote, order, and shipment data. Now, sales staff see up-to-date business transactions and customer info in one place. Dashboards give regional staff visibility into customer activity. The solution is user-friendly and supports efficient sales operations.

Read on →

Aiphone - Consumer Electronics

C2CRM helped Aiphone, a provider of intercom technology, overcome challenges from the economic downturn. The sales and support teams use C2CRM to track customer activity and spot market trends. C2CRM... replaced a failed $500,000 CRM project, with installation completed in just 32 hours for under $70,000. The system improved productivity, reduced training time, and cut operating costs. Many processes are now paperless, saving time and money.

Read on →

Basement Waterproofing Specialists (BWS) - Construction

C2CRM helped Basement Waterproofing Specialists manage leads, customer communication, sales, and support. BWS used C2CRM’s SMS/texting feature to improve response rates. Sales agents saw much better ...replies to text messages than calls or emails. BWS created text templates for key steps like inspections and proposals. Now, 95% of their texts are received and read. Management uses C2CRM to track follow-ups and analyze project outcomes.

Read on →

Brint Electric - Construction

C2CRM helped Brint Electric organize its sales team and boost business. The CRM made it easy for sales reps to track calls, manage prospects, and run email marketing campaigns. Brint Electric used C2...CRM to grow from zero to $3 million in prospects in one year. The company values Clear C2’s fast, personal support and stable staff. C2CRM’s features and pricing surprised Brint Electric with their value.

Read on →

C2CRM Project Management

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Frequently Asked Questions(FAQ)

for C2CRM

What is C2CRM?

C2CRM is a comprehensive enterprise CRM solution designed to integrate sales and marketing automation with customer service into one seamless, collaborative operation for small to large market customers.

C2CRM is built on a platform that leverages the latest technology offering a rich graphical experience in a simple to use web browser interface. The application is an all-inclusive approach to earning and keeping loyal customers, leading to increased profitability and market leadership. Its mobile app interface allows for similar functionality to the desktop version of the software.

C2CRM consists of four modules that integrate to provide a comprehensive CRM solution: Relationship Management, Sales Automation, Marketing Automation, Customer Service, and Mobility. The Marketing Automation allows marketers to plan, automate, and measure marketing campaigns. The C2CRM software provides all the logic users need to effectively manage business relationships as well as a mobility component to keep the sales team informed while on the move. Customer Service, and Mobility ticketing system, combined with knowledge base, allows teams to immediately react with the right responses to customer concerns.

What is C2CRM used for?

C2CRM is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Drip Marketing, Social Media Analytics and Relationship Management .

What are the top features of C2CRM?

Dashboard, Recording and Ticketing are some of the top features of C2CRM.

Who uses C2CRM?

C2CRM is used by Manufacturing, Food & Beverages and Oil & Energy among other industries.

What are C2CRM alternatives?

Floify, Monday Sales CRM, TeamGram and NetHunt CRM are popular alternatives for C2CRM.

Where is C2CRM located?

C2CRM is headquartered at 724 Canyon Drive, Coppell, TX 75019.
lightning

Peers used C2CRM for drip marketing and social media analytics

C2CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (4)
Analytics

4.47/5 ★

Read Reviews (28)
Custom Reports

4.40/5 ★

Read Reviews (88)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (4)
Analytics

4.47/5 ★

Read Reviews (28)
Custom Reports

4.40/5 ★

Read Reviews (88)

Software Failure Risk Guidance

?

for C2CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for C2CRM

Clear C2, Inc Profile

Company Name

Clear C2, Inc

Company Website

https://www.clearc2.com/

HQ Location

724 Canyon Drive, Coppell, TX 75019

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE