C2CRM Overview

C2CRM by Clear C2 is an enterprise and small business CRM solution. It includes sales, marketing, relationship management, and help desk, with top-ranked customer support.

Use Cases

Customers recommend Drip Marketing, Social Media Analytics, Relationship Management, as the business use cases that they have been most satisfied with while using C2CRM.

Other use cases:

  • Workflow Management
  • Proposal & Quote Management
  • Collaboration
  • Contact List Management
  • Lead Management
  • Products & Pricelist Management
  • Helpdesk Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using C2CRM.

Other priorities:

  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Market Share
  • Improve Internal Communications
See all business priorities See less business priorities

C2CRM Use-Cases and Business Priorities: Customer Satisfaction Data

C2CRM works with different mediums / channels such as Newsletter, E-Mail, Mobile, etc.

C2CRM's features include Dashboard, Recording, Ticketing, etc.

Reviews

"Many of these internal processes now are totally paperless due to C2. Therefore, we are saving time and money by working smarter, not harder. For example, because the sales team and the support team have access to the same data, our IS department sp...ends less time generating custom reports by request." - Doug

C2CRM, Solve CRM, FreeAgent CRM, Claritysoft CRM, Prophet CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C2CRM

Top Industries

  • Manufacturing
  • Food & Beverages
  • Oil & Energy

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

C2CRM is popular in Manufacturing, Food & Beverages, and Oil & Energy and is widely used by Mid Market, Large Enterprise, and Small Business.

Comprehensive Insights on C2CRM Use Cases

What benefits does C2CRM offer for Drip Marketing?

What makes C2CRM ideal for Relationship Management?

How can C2CRM enhance your Workflow Management process?

How can C2CRM optimize your Proposal & Quote Management Workflow?

29+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well C2CRM solved their CRM needs. Cuspera uses 527 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
C2CRM testimonial

Doug

Aiphone

Many of these internal processes now are totally paperless due to C2. Therefore, we are saving time and money by working smarter, not harder. For example, because the sales team and the support team have access to the same data, our IS department spends less time generating custom reports by reques...t.

Testimonial By Doug
C2CRM testimonial

Douglas B

CEO

Brown Chemical

C2CRM allows us to manage large amounts of technical documents required by our customers as well as track the dissemination of the documents to the customers and conversations associated with that process. Testimonial By Douglas B
C2CRM testimonial

Dolge

The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quickly turn quotes into orders. We also wanted a cent...ral repository for our product data that could be accessed by our multi-channel sell­ing organization.

Testimonial By Dolge
CUSTOMERS TESTIMONIALS
C2CRM testimonial

Doug

Aiphone

Many of these internal processes now are totally paperless due to C2. Therefore, we are saving time and money by working smarter, not harder. For example, because the sales team and the support team have access to the same data, our IS department spends less time generating custom reports by reques...t.

Testimonial By Doug
C2CRM testimonial

Douglas B

CEO

Brown Chemical

C2CRM allows us to manage large amounts of technical documents required by our customers as well as track the dissemination of the documents to the customers and conversations associated with that process. Testimonial By Douglas B
C2CRM testimonial

Dolge

The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quickly turn quotes into orders. We also wanted a cent...ral repository for our product data that could be accessed by our multi-channel sell­ing organization.

Testimonial By Dolge

Case Studies

COMPANY INDUSTRY CASE STUDIES
C2CRM case study
Manufacturing
Manufacturing
Case Study Aiphone

Aiphone is beating the economic downturn with C2CRM

Read More
C2CRM case study
Food & Beverages
Food & Beverages
Case Study Dean Foods

Fluid Dairy Giant Streamlines Employee Change Request Management System

Read More
C2CRM case study
Manufacturing
Manufacturing
Case Study Aiphone

Aiphone is beating the economic downturn with C2CRM

Read More

Video

C2CRM Project Management

Video Thumbnail

Frequently Asked Questions(FAQ)

for C2CRM

What is C2CRM?

C2CRM is a comprehensive enterprise CRM solution designed to integrate sales and marketing automation with customer service into one seamless, collaborative operation for small to large market customers.

C2CRM is built on a platform that leverages the latest technology offering a rich graphical experience in a simple to use web browser interface. The application is an all-inclusive approach to earning and keeping loyal customers, leading to increased profitability and market leadership. Its mobile app interface allows for similar functionality to the desktop version of the software.

C2CRM consists of four modules that integrate to provide a comprehensive CRM solution: Relationship Management, Sales Automation, Marketing Automation, Customer Service, and Mobility. The Marketing Automation allows marketers to plan, automate, and measure marketing campaigns. The C2CRM software provides all the logic users need to effectively manage business relationships as well as a mobility component to keep the sales team informed while on the move. Customer Service, and Mobility ticketing system, combined with knowledge base, allows teams to immediately react with the right responses to customer concerns.

What is C2CRM used for?

C2CRM is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Drip Marketing, Social Media Analytics and Relationship Management .

What are the top features of C2CRM?

Dashboard, Recording and Ticketing are some of the top features of C2CRM.

Who uses C2CRM?

C2CRM is used by Manufacturing, Food & Beverages and Oil & Energy among other industries.

What are C2CRM alternatives?

Solve CRM, FreeAgent CRM, Claritysoft CRM and Prophet CRM are popular alternatives for C2CRM.

Where is C2CRM located?

C2CRM is headquartered at 724 Canyon Drive, Coppell, TX 75019.
lightning

Peers used C2CRM for drip marketing and social media analytics

C2CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (4)
Analytics

4.47/5 ★

Read Reviews (28)
Custom Reports

4.40/5 ★

Read Reviews (88)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5 ★

Read Reviews (4)
Analytics

4.47/5 ★

Read Reviews (28)
Custom Reports

4.40/5 ★

Read Reviews (88)

Software Failure Risk Guidance

?

for C2CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for C2CRM

Clear C2 Feeds

TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner

C2CRM named “2024 Customer Product of the Year Award” C2CRM Honored for Exceptional Innovation The 2024 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their […]

The post TMC names Clear C2’s C2CRM 2024 Product of the Year Award Winner appeared first on Clear C2.

15/04/2024 - source

Benefits of A Customized CRM Database and User Interface

Benefits of A Customized CRM Database and User Interface In a fast-paced world, many businesses offer one-size-fits-all services and solutions. For example, some Customer Relationship Management (CRM) solutions force clients to use their out-of-the-box fields, forms, and limited options. Finding a vendor who understands the uniqueness of each customer is essential. Yet, finding a partner […]

The post Benefits of A Customized CRM Database and User Interface appeared first on Clear C2.

05/09/2023 - source

Transactional Data in a CRM

Transactional Data in a CRM Introduction Customer Relationship Management (CRM) systems are software applications that manage your customer’s journey. CRM tools track relationship management, sales, and customer support communications. Sharing this up-to-date customer data fosters internal collaboration and consistent messaging with your customers. Most companies operate their operations and financial transactions through the use of […]

The post Transactional Data in a CRM appeared first on Clear C2.

09/08/2023 - source

Clear C2 Profile

Company Name

Clear C2

Company Website

https://www.clearc2.com/

HQ Location

724 Canyon Drive, Coppell, TX 75019

Employees

101-250

Social

Financials

PRIVATE