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Sales Engagement Software 2023: A Comprehensive Guide - Page 4

Sales Engagement is the process of engaging the prospects and customers throughout their buying cycle across all channels - emails, phone calls, online chat to name a few. Sales engagement is an important activity that helps to drive sales and revenue, maintain connect with customers and convert prospects to customers. With the sales engagement, software reps can design personalized messages across channels, adjust the frequency/cadences of engagement, choose content based on buyer needs, get analytics on sales activities to further improve outreach, etc thus supporting the buyer throughout the purchase cycle.

Learn how Sales Engagement Platforms help your business and how to choose the right software.

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Updated By Cuspera

Last updated: Aug 16, 2023

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153 Sales Engagement Software

Salesforce Engage Icon

Salesforce Engage

4.20
★★★★★
★★★★★

Sales Engagement tool to communicate effectively with the customers and understand prospect interactions

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Salesforce Engage, a sales management platform, lets marketing, share its content with sales to boost the company's selling power. It helps to increase sales and revenue and improve brand engagement.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Templates,Personalization,Dashboard

Vendor: Salesforce, Inc.

Founded: 1999

Company Size: 10001+

HQ Location: 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Financials: IPO

Insidesales Playbooks Icon

Insidesales Playbooks

4.04
★★★★★
★★★★★

A Sales Engagement Platform that increases efficiency and arms the team with powerful insights to increase revenue for the business.

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Insidesales Playbooks is a sales engagement platform that organizes customer engagement to drive outcomes. It helps to shorten ramp-up time, increase sales and revenue and improve efficiency.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Playbook creation
Top Features : Personalization,Recording,Gamification

Vendor: XANT.

Founded: 2004

Company Size: 501-1000

HQ Location: 1712 South East Bay Boulevard, Suite #200 Provo, Utah 84606 United States of America

Financials: SERIES D

Frontspin sales communication Icon

Frontspin sales communication

4.28
★★★★★
★★★★★

A cloud-based sales communication and sales engagment tool that helps reach up to 3x more prospects and close more deals

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FrontSpin is a cloud-based Sales Communication platform for Sales teams for enhancing Sales Communications and streamlining Sales processes.

Highlights
Top Business Usecases : Communication management,Sales call management,Call recording
Top Features : Recording,Personalization,Alerts: popups & Notifications

Vendor: FrontSpin, Inc.

Founded: 2014

Company Size: 11-50

HQ Location: 1730 S Amphlett Blvd., #213 San Mateo, CA 94402

Financials: PRIVATE

Channels Icon

Channels

4.62
★★★★★
★★★★★

Data powered Phone system that turns customer data into excellent service enabling customer engagement

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Channels is a customer service solution which solves customer problems, streamlines customer service, and improves retention with Channels’ data-powered phone system. It provides solutions for call centers and client success teams that offer tools including channel management, live chat, call management, eCommerce integration, contact history, and more. The Channels platform is designed to provide agents with data on customer order history, contact details, order information, and more.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Widgets

Vendor: Channels, Inc.

Founded: 2014

Company Size: 11-50

HQ Location: Four Embarcadero, Suite 1400 PMB #60, San Francisco, CA9 4111

Financials: PRIVATE

Vocus.io Icon

Vocus.io

4.38
★★★★★
★★★★★

Accurate email tracking, automated followups, prospecting, mail merge, meeting coordination, sendlater, snooze, undo, and snippets for Gmail enabling better sales and customer engagement

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Vocus.io is an email tracking and scheduling tool. It tracks email, automated follow-ups, prospecting, mail merge, meeting coordination, send later, snooze, undo, and snippets for Gmail. It also gives metrics and trends on how emails are performing. It personalizes domain names of unsubscribing, open, and clicks tracking links.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Personalization,Templates,Dashboard

Vendor: Vocus Labs, Inc.

Company Size: 1001-5000

HQ Location: 113 Cherry St, Seattle, Washington 98104, US

Financials: M&A

Frontline Selling Icon

Frontline Selling

4.40
★★★★★
★★★★★

Sales prospecting tools to help B2B organizations effectively engage their buyers and create more quality sales engagement opportunities

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Frontline Selling provides sales prospecting software to help B2B organizations to effectively engage their buyers and create quality sales opportunities. It is designed for the sales team to create high-quality conversations and engage in effective activity that drives outcome.

Highlights
Top Business Usecases : Content management,Engaging and following up,Engagement management
Top Features : Personalization

Vendor: Frontline Selling

Founded: 2001

Company Size: 101-250

HQ Location: 6505 Shiloh Road, 3rd Floor Alpharetta, GA 30005

Financials: PRIVATE

Lightning Dialer Icon

Lightning Dialer

4.02
★★★★★
★★★★★

an outbound calling product with the option to add inbound calling functionality.

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Lightning Dialer is an outbound calling system that allows to add inbound calling functionality. It helps to enter new markets and increase sales and revenue.

Highlights
Top Business Usecases : Engagement management,Helpdesk management,Sales call management
Top Features : Personalization,Recording,Predictive intelligence

Vendor: Salesforce, Inc.

Founded: 1999

Company Size: 10001+

HQ Location: 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Financials: IPO

TrackDrive Icon

TrackDrive

4.00
★★★★★
★★★★★

Trackdrive | Powerful call analytics and web-lead to inbound call automation

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TrackDrive is a call tracking tool that enables marketing businesses to identify and route calls, capture leads from social media, send bulk notifications, optimize keywords and more.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sales call management
Top Features : SEM,Alerts: popups & Notifications,Recording

Vendor: TrackDrive, LLC.

Company Size: 1-10

HQ Location: 3578 Hartsel Dr Colorado Springs, Colorado 80920, US

Financials: PRIVATE

MassMailer Icon

MassMailer

4.28
★★★★★
★★★★★

Mass Email solution enabling sales and customer engagement through simplified email marketing and sales campaigns

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MassMailer is an email solution that helps to send unlimited emails to unlimited contacts in Salesforce CRM. It controls the number of emails sent and makes smart decisions on the communications with in-depth reporting on each email's success. It helps to increase sales and revenue, reduce bounce, and improve internal communications.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Tracking & monitoring communications
Top Features : Templates,Personalization,White label

Vendor: MassMailer, Inc

Company Size: 1-10

HQ Location: Dover, DE

Financials: NA

Upcall Icon

Upcall

4.41
★★★★★
★★★★★

Outbound Call Center for Marketing Sales Automation

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Highlights
Top Business Usecases : Engagement management,Sales call management,Call recording
Top Features : Recording,Dashboard,Personalization

Vendor: Upcall, Inc.

Company Size: 11-50

HQ Location: 188 King Street, San Francisco, California 94107, US

Financials: SEED

SmartReach Icon

SmartReach

4.44
★★★★★
★★★★★

Sales engagement made easy with cold email outreach for sales and marketing. Auto follow-ups, Campaign warm up and more

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SmartReach is an email marketing automation software. It is designed to let users schedule and send cold emails and follow-ups automatically from their mailbox and boost their reply rates. It helps to increase the sales team bandwidth, increases revenue, and reduces costs.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Generation of new leads
Top Features : Personalization

Vendor: SmartReach Digital.

Company Size: 1-10

HQ Location: Nagole, Hyderabad, Telangana 500070, IN

Financials: PRIVATE

Ringless Voicemail Icon

Ringless Voicemail

3.83
★★★★★
★★★★★

dropcowboy - ringless voicemail drops

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Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Engagement management
Top Features : Recording,Personalization,Landing page

Vendor: Drop Cowboy

Company Size: 1-10

HQ Location: 30 N. Gould St., Ste 2890 Sheridan, WY 82801 USA

Financials: PRIVATE

Ebsta Relationship Intelligence Icon

Ebsta Relationship Intelligence

4.45
★★★★★
★★★★★

Guide sellers to more effective customer relationships

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Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Recording,Personalization,Templates

Vendor: Ebsta Limited

Founded: 2012

Company Size: 51-100

HQ Location: Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK

Financials: PRIVATE

Overloop Icon

Overloop

4.44
★★★★★
★★★★★

CRM software to turn conversations into customers

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Prospect.io is a sales automation platform designed specifically for sales teams, offering tools for prospecting, emailing, analyzing, and data synchronizing. The cloud-based tool allows sales team members to identify opportunities, manage outreach, automate data entry, and track performance from one platform.

Highlights
Top Business Usecases : Conversion management,Workflow management,Generation of new leads
Top Features : Personalization,Templates,Alerts: popups & Notifications

Vendor: Overloop.

Founded: 2016

Company Size: 1-10

HQ Location: rue des Pères Blancs 4, 1040 Brussels, Belgium

Financials: SEED

zoovu Icon

zoovu

4.58
★★★★★
★★★★★

zoovu - AI Digital Assistants for Conversational Marketing

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Zoovu is a Conversational Search Platform that helps brands and retailers narrow down search to guide consumers to the perfect product. It helps customers find the right products with no code AI-powered digital assistants and increase sales through digital buying assistance.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Conversion management
Top Features : Personalization

Vendor: Zoovu Ltd.

Company Size: 101-250

HQ Location: 79 Madison Ave, New York, New York 10016, US

Financials: SERIES B

Salesforce Sales Cloud Einstein Icon

Salesforce Sales Cloud Einstein

4.00
★★★★★
★★★★★

Analyses CRM data to learn what separates deals won from deals lost, highlights top leads and next steps to close increasing sales and customer engagement.

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Salesforce Sales Cloud Einstein is a sales engagement platform that helps to identify the best leads, convert opportunities more efficiently, and retain customers with ease. It helps to improve stakeholder relations.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Forecasting
Top Features : Personalization,Capture activity,Recording

Vendor: Salesforce, Inc.

Founded: 1999

Company Size: 10001+

HQ Location: 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Financials: IPO

Databook Icon

Databook

4.00
★★★★★
★★★★★

Customer Intelligence Platform with a host of productivity-​enhancing modules

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Databook is an enterprise customer intelligence that delivers the insight and tools to help enterprises hit peak performance deal after deal. It is used to the most challenging problem in enterprise sales improving rep performance at scale. Databook delivers real-time insights and personalized recommendations about customers and prospects.

Highlights
Top Business Usecases : Engagement management,Lead analytics,Engaging and following up
Top Features : Personalization

Vendor: Databook

Company Size: 11-50

HQ Location: Palo Alto, CA

Financials: SERIES A

Kaisa Icon

Kaisa

4.38
★★★★★
★★★★★

Custom engagement platform for high-consideration purchases

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Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Campaign management
Top Features : Personalization

Vendor: Kaisa Technologies AB

Company Size: 11-50

HQ Location: London, England

Financials: SERIES B

Voog Icon

Voog

4.29
★★★★★
★★★★★

Voog. Beautiful websites that speak foreignese

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Voog is a website builder platform that helps to build websites. It offers a web-based professional website building tool which allows users to create multilingual websites and optimize it for mobile and other platforms.

Highlights
Top Business Usecases : Communication management,Helpdesk management,Sending & publishing communications
Top Features : Templates,SEO,Personalization

Vendor: Voog.

HQ Location: Raekoja plats 1, Tartu, 51003, EE

Productive Icon

Productive

4.52
★★★★★
★★★★★

Call Assistant that syncs mobile calls to CRM.

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Highlights
Top Business Usecases : Sales call management,Call recording,Collaboration
Top Features : Recording

Vendor: Productive AI

HQ Location: San Mateo, CA

Financials: PRIVATE

MaTelSo Icon

MaTelSo

4.00
★★★★★
★★★★★

Leading marketing tool for evaluating telephone calls

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matelso GmbH is one of the leading providers of MarTech solutions and platforms for communication-based lead management, Call Tracking, online and digital marketing, and Digital Customer Experience. For more than 15 years, the 40-strong team based in Kaiserslautern, Germany, has been setting innovative trends and helping its customers optimize their marketing campaigns and spending. In addition, matelso empowers companies to set up more efficient and better sales, customer care, decision-making, and communication base lead management processes – using turnkey and cloud-based technology. Everything can be seamlessly integrated with third-party systems such as CRM or analytics tools. This is a real win-win situation that is trusted by well-known companies and brands such as the Autoscout24 and Immoscout24 portals, the agency moccamedia, the electronics retailer Euronics, the car manufacturer Nissan, and telecommunications companies such as Vodafone and Telefonica.

Highlights
Top Business Usecases : Tracking & monitoring communications,Communication management,Advertisement

Vendor: matelso GmbH

Company Size: 11-50

HQ Location: Heilbronner Str. 150 Stuttgart, DE

Financials: PRIVATE

Docomotion Icon

Docomotion

4.21
★★★★★
★★★★★

Docomotion - Interactive Salesforce Document Generation

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Highlights
Top Business Usecases : Sales document management,Proposal & quote management,Digital signature
Top Features : Personalization,Templates

Vendor: DocoMotion Ltd.

HQ Location: Yad Harutzim, Netanya, IL 4250582, IL

ReachOut Icon

ReachOut

4.41
★★★★★
★★★★★

ReachOut Suite: Service Management Software | Service ...

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Highlights
Top Business Usecases : Order management,Contacts history,Contact list management
Top Features : Ticketing,Recording

Vendor: ReachOut Suite, Inc.

Company Size: NA

HQ Location: 235 Mamaroneck Ave, White Plains, NY, NY 10605, US

Financials: PRIVATE

Fixel Icon

Fixel

4.53
★★★★★
★★★★★

Fixel - Smarter Segmentation

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Highlights
Top Business Usecases : Engagement management,Engaging and following up,Advertisement
Top Features : SEM

Vendor: Fixel AI, Inc

Company Size: 1-10

HQ Location: Atlanta, Georgia, US

Financials: SEED