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Ebsta Relationship Intelligence: Use-Cases, Insights and Reviews | 2025 Cuspera

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Guide sellers to more effective customer relationships

App Partner

Ebsta Relationship Intelligence Overview

Ebsta-team enhances forecasting by predicting deals unlikely to close and identifying relationships needing attention. Proactive insights streamline sales strategies.

Use Cases

Customers recommend Engagement Management, Communication Management, Forecasting, as the business use cases that they have been most satisfied with while using Ebsta Relationship Intelligence.

Other use cases:

Contact List Management
Generation Of New Leads
Digital Signature
Helpdesk Management
Knowledge Management
Lead Engagement
Lead Analytics

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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ebsta Relationship Intelligence.

Other priorities:

Enhance Customer Relationships
Launch New Products
Improve Efficiency
Improve Visibility
Enter New Markets Internationally Or Locally
Grow Market Share
Scale Best Practices

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Ebsta Relationship Intelligence Use-Cases and Business Priorities: Customer Satisfaction Data

Ebsta Relationship Intelligence works with different mediums / channels such as E-Mail.

Ebsta Relationship Intelligence's features include Recording, Personalization, and Templates. and Ebsta Relationship Intelligence support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Ebsta Relationship Intelligence analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Saves time and makes adding new leads to Salesforce extremely efficient...." Peer review by Jake S, Marketing Manager, Computer Software

Ebsta Relationship Intelligence, belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Ebsta Relationship Intelligence

Top Industries

Computer Software
Information Technology and Services
Legal Services

Popular in

Mid Market
Small Business
Enterprise

Ebsta Relationship Intelligence is popular in Computer Software, Information Technology And Services, and Legal Services and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Ebsta Relationship Intelligence Use Cases

How efficiently Does Ebsta Relationship Intelligence manage your Engagement Management?

What Are the key features of Ebsta Relationship Intelligence for Communication Management?

What makes Ebsta Relationship Intelligence ideal for Forecasting?

How can Ebsta Relationship Intelligence optimize your Contact List Management Workflow?

Why is Ebsta Relationship Intelligence the best choice for Generation Of New Leads?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Ebsta Relationship Intelligence solved their Sales Engagement needs. Cuspera uses 390 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Case Studies

Manufacturing

CASE STUDY In-Situ

Ebsta's Revenue Intelligence Platform helped In-Situ solve data trust and sales forecasting issues. In-Situ gained accurate CRM data, better relationship visibility, and deal insights. They grew reve...nue by 27%. Win rates improved by 40%. Deal velocity increased by 1.6x. Sales cycles shortened by 22%. Pipeline value improved by 28%. The platform made forecasting more reliable and improved sales team confidence.

Professional Training & Coaching

CASE STUDY SBR Consulting

Ebsta's Revenue Intelligence Platform helped SBR Consulting gain full visibility into their sales pipeline. Before using Ebsta, SBR struggled with limited insight into deals and contacts, making it h...ard to prioritize and forecast. With Ebsta, SBR captured 4,817 missing contacts, improved deal velocity by 44%, increased win rates by 27%, and reduced the expansion sales cycle by 35%. Sales leaders now use data to spot risks and close more deals.

Computer Software

CASE STUDY Copado

Ebsta’s Revenue Intelligence Platform helped Copado increase sales by 24%. Copado used Ebsta to track sales engagement and prioritize pipeline with real-time insights. The platform identified 61% of ...opportunities as ‘at risk’ and boosted win rates by 5%. Copado discovered 12% more relationships and improved pipeline engagement by 16%. The average deal value rose by 8% and sales velocity increased by 9%. Sales leaders gained better visibility and made data-driven decisions using the Relationship Score.

CASE STUDY PRS Recruitment

Ebsta Relationship Intelligence helped PRS Recruitment recover after COVID-19. The company faced poor CRM data quality after moving to Salesforce. Ebsta gave them full visibility of contacts and acti...vities. PRS Recruitment increased revenue growth by 50%. They closed jobs 34% faster. Each consultant grew their job pipeline by 10%. The solution improved consultant performance and business results.

Publishing

CASE STUDY Informa

Ebsta's Relationship Intelligence Platform helped Informa increase revenue by 73%. Informa improved Salesforce adoption by 3x and increased contacts in Salesforce by 14%. High-quality engagement with... accounts grew by 12%. The platform made all customer relationships and activity visible in the CRM. New reps could see all conversations and context for accounts. Informa also sold three SMEs after using Ebsta.

Computer Software

CASE STUDY LeanData

Ebsta helped LeanData find and sync 12,420 missing account contacts in Salesforce. LeanData's sales team needed better visibility on who their teams engaged with and when. By using Ebsta, LeanData tr...acked activity across AEs, SDRs, and customer success teams. Ebsta synced every contact, saving 2,600 admin hours. LeanData built a full picture of all account contacts and improved sales productivity.

Ebsta - The Journey to Predictable Revenue Growth

Peers used Ebsta Relationship Intelligence for engagement management and communication management

Ebsta Relationship Intelligence Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.66/5 ★ Read Reviews (16)
Custom Reports	4.66/5 ★ Read Reviews (42)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.66/5 ★ Read Reviews (16)
Custom Reports	4.66/5 ★ Read Reviews (42)

Software Failure Risk Guidance

for Ebsta Relationship Intelligence

Overall Risk Meter

Low Medium High

Top Failure Risks for Ebsta Relationship Intelligence

Ebsta Limited Profile

Company Name

Ebsta Limited

Company Website

https://www.ebsta.com/

Year Founded

2012

HQ Location

Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK

Employees

51-100

Social

Financials

PRIVATE