Salesforce Sales Cloud Einstein Overview
Salesforce-Sales-Cloud-Einstein leverages AI to help sales teams exceed quotas and build stronger relationships. AI for Sales enhances productivity and decision-making.
Use Cases
Customers recommend Engagement Management, Forecasting, Communication Management, as the business use cases that they have been most satisfied with while using Salesforce Sales Cloud Einstein.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Salesforce Sales Cloud Einstein.
Salesforce Sales Cloud Einstein Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Sales Cloud Einstein works with different mediums / channels such as Chat. Social Media. E-Mail etc.
Salesforce Sales Cloud Einstein's features include Personalization, Capture Activity, and Recording. and Salesforce Sales Cloud Einstein support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce Sales Cloud Einstein analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our internal HR bot has handled 83% of our total employee chat engagements. This has allowed our HR teams to focus their time on issues that require human interaction." - Arto Altincatal
Peer review evidence (same sources as the product rating summary)
"...One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology...." Testimonial by DAN HELFRICH, CHAIRMAN & CEO, DELOITTE CONSULTING LLP
"...Avaya transforms sales and forecasting with AI-driven insights. ..." Case Study AAA Carolinas
"...Employees across departments now collaborate internally to find fixes to issues posted on social media Activision calls this swarming...." Case Study ACTIVISION
Salesforce Sales Cloud Einstein, belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Sales Cloud Einstein
Top Industries
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
Salesforce Sales Cloud Einstein is popular in Marketing And Advertising, and is widely used by Small Business, and Mid Market,
Salesforce Sales Cloud Einstein Customer wins, Customer success stories, Case studies
What solutions does Salesforce Sales Cloud Einstein provide for Engagement Management?
What makes Salesforce Sales Cloud Einstein ideal for Forecasting?
How can Salesforce Sales Cloud Einstein optimize your Communication Management Workflow?
What benefits does Salesforce Sales Cloud Einstein offer for Customer Feedback Management?
146 buyers and buying teams have used Cuspera to assess how well Salesforce Sales Cloud Einstein solved their Sales Engagement needs. Cuspera uses 334 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our internal HR bot has handled 83% of our total employee chat engagements. This has allowed our HR teams to focus their time on issues that require human interaction. Testimonial By Arto Altincatal |
|
We are using Salesforce's Work.com solutions as a springboard for a healthier community, supporting student mental health and well-being, reviewing and reworking social issues around diversity and inclusion, and preparing our university to handle any number of different future scenarios. Testimonial By DR. ELI CAPILUOTO |
|
One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology. As our needs evolve, the platform easily adapts, which is critical as we adjust to this new normal. Testimonial By DAN HELFRICH |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Arto Altincatal Senior Manager, Marketing Operations and Technology Hornblower Cruises & Events |
Our internal HR bot has handled 83% of our total employee chat engagements. This has allowed our HR teams to focus their time on issues that require human interaction. Testimonial By Arto Altincatal |
|
DR. ELI CAPILUOTO PRESIDENT UNIVERSITY OF KENTUCKY |
We are using Salesforce's Work.com solutions as a springboard for a healthier community, supporting student mental health and well-being, reviewing and reworking social issues around diversity and inclusion, and preparing our university to handle any number of different future scenarios. Testimonial By DR. ELI CAPILUOTO |
|
DAN HELFRICH CHAIRMAN & CEO DELOITTE CONSULTING LLP |
One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology. As our needs evolve, the platform easily adapts, which is critical as we adjust to this new normal. Testimonial By DAN HELFRICH |
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VALiNTRY360 - Consulting - Medium
Salesforce Managed Services: VALiNTRY360 Introduces Seven-Pillar Performance Framework
Thames Valley Police and Hampshire & Isle of Wight Constabulary - Government Administration - Large
Sales Cloud Einstein Demo | Sales Cloud | Salesforce
Peers used Salesforce Sales Cloud Einstein for engagement management and forecasting
Salesforce Sales Cloud Einstein Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (35) |
Salesforce Sales Cloud Einstein Integrations
Salesforce Sales Cloud Einstein integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Sales Cloud Einstein
Software Failure Risk Guidance
?for Salesforce Sales Cloud Einstein
Overall Risk Meter
Top Failure Risks for Salesforce Sales Cloud Einstein
Salesforce, Inc. News
Salesforce Loops Acquisition Boosts Tableau Offering - Daily Research News Online
Salesforce's acquisition of Loops enhances its Tableau offering, strengthening its capabilities in data visualization and analytics.
Salesforce Buys Loops — but Tableau Has No Product Roadmap Yet - Quasa.io
Salesforce announced its acquisition of Loops, an Israeli startup specializing in automated performance diagnostics and root-cause analysis, to integrate its technology into Tableau. The acquisition aims to enhance Tableau's analytics capabilities, although specific product release details remain undisclosed. The transaction is expected to close in early November, subject to customary conditions.
Salesforce expands Tableau agentic analytics push with Loops buy - TechTarget
Salesforce is acquiring AI-powered analytics startup Loops to enhance its Tableau software. Loops' technology, including the Scout analytics agent, will be integrated into Tableau, offering features like root cause analysis and performance improvement recommendations. The acquisition aims to advance Tableau's agentic analytics strategy, with the deal expected to close in early November.
Klient Launches Klient Insights: Live PSA Dashboards Inside Salesforce - Daily Journal
Klient has launched Klient Insights, a live dashboard workspace integrated into Klient PSA within Salesforce. This tool provides professional services firms with real-time insights on margin, capacity, unbilled time, and client health, eliminating the need for exports or spreadsheets.
Salesforce, Inc. Profile
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