Salesforce Sales Cloud Einstein Overview
Salesforce-Sales-Cloud-Einstein leverages AI to help sales teams exceed quotas and build stronger relationships. AI for Sales enhances productivity and decision-making.
Use Cases
Customers recommend Engagement Management, Forecasting, Communication Management, as the business use cases that they have been most satisfied with while using Salesforce Sales Cloud Einstein.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Salesforce Sales Cloud Einstein.
Salesforce Sales Cloud Einstein Use-Cases and Business Priorities: Customer Satisfaction Data
Salesforce Sales Cloud Einstein works with different mediums / channels such as Chat. Social Media. E-Mail etc.
Salesforce Sales Cloud Einstein's features include Personalization, Capture Activity, and Recording. and Salesforce Sales Cloud Einstein support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Salesforce Sales Cloud Einstein analytics capabilities include Analytics, and Custom Reports.
Reviews
"One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology. As our needs evolve, the platform easily adapts, which is critical as we adjust to this new ...normal." - DAN HELFRICH
Peer review evidence (same sources as the product rating summary)
"...All interactions are uploaded to Service Cloud where social conversations are matched back to existing customers for follow-up...." Case Study ACTIVISION
"...Now, you can forecast sales organization performance on a quarterly basis with Einstein Forecasting. ..." Winter 20 Release highlights
"...The emails Aldo does send are better connected to individual preferences and that s driven a 131% increase in email conversion over the previous year...." Case Study Aldo
Salesforce Sales Cloud Einstein, belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Salesforce Sales Cloud Einstein
Top Industries
- Marketing and Advertising
Popular in
- Small Business
- Mid Market
Salesforce Sales Cloud Einstein is popular in Marketing And Advertising, and is widely used by Small Business, and Mid Market,
Salesforce Sales Cloud Einstein Customer wins, Customer success stories, Case studies
What benefits does Salesforce Sales Cloud Einstein offer for Engagement Management?
How does Salesforce Sales Cloud Einstein address your Forecasting Challenges?
What makes Salesforce Sales Cloud Einstein ideal for Communication Management?
What solutions does Salesforce Sales Cloud Einstein provide for Customer Feedback Management?
146 buyers and buying teams have used Cuspera to assess how well Salesforce Sales Cloud Einstein solved their Sales Engagement needs. Cuspera uses 334 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology. As our needs evolve, the platform easily adapts, which is critical as we adjust to this new normal. Testimonial By DAN HELFRICH |
|
For adidas, the most important store in the world is our dot-com site. Period. And Salesforce is an important partner in executing on it. Testimonial By KASPER R RSTED |
|
Ticketmaster is the gateway to amazing experiences that create memories. And Salesforce helps us deliver the right event to the right fan at the right moment. Testimonial By Kat Frederick |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
DAN HELFRICH CHAIRMAN & CEO DELOITTE CONSULTING LLP |
One of the ways Deloitte was able to respond to COVID-19 was with EngageNow, an employee communications and engagement hub powered by Salesforce technology. As our needs evolve, the platform easily adapts, which is critical as we adjust to this new normal. Testimonial By DAN HELFRICH |
|
KASPER R RSTED CEO Adidas |
For adidas, the most important store in the world is our dot-com site. Period. And Salesforce is an important partner in executing on it. Testimonial By KASPER R RSTED |
|
Kat Frederick CMO Ticketmaster |
Ticketmaster is the gateway to amazing experiences that create memories. And Salesforce helps us deliver the right event to the right fan at the right moment. Testimonial By Kat Frederick |
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Sales Cloud Einstein Demo | Sales Cloud | Salesforce
Peers used Salesforce Sales Cloud Einstein for engagement management and forecasting
Salesforce Sales Cloud Einstein Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (35) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (22) |
| Analytics | Read Reviews (40) |
| Custom Reports | Read Reviews (35) |
Salesforce Sales Cloud Einstein Integrations
Salesforce Sales Cloud Einstein integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Salesforce Sales Cloud Einstein
Software Failure Risk Guidance
?for Salesforce Sales Cloud Einstein
Overall Risk Meter
Top Failure Risks for Salesforce Sales Cloud Einstein
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