Real-World Case Studies and Customer Success Stories with BMC Software, Inc.

Banco Bradesco used Control-M SaaS to automate and orchestrate data workflows across mainframe and cloud. The bank reduced manual scripting... and improved data governance. Business users now get advanced analytics in 30–60 minutes. The solution supports regulatory reporting, risk analysis, and customer insights. Bradesco achieved 100% operational reliability for orchestrated data workflows.
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Control-M Workload Automation helped ME Bank resolve issues 80% faster. The bank automated batch processing for interbank transfers and account... updates. Staff now save 3 hours per night on overnight batch windows. Automated alerts and logical job categories improved decision-making. Staffing needs dropped from one FTE to 0.2 FTE, boosting efficiency and customer service.
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Control-M helps Air France-KLM manage 1,300 flights daily with real-time workflow automation. The platform supports maintenance for over 200 airlines... and accurate accounting for more than 100 million passengers each year. Air France-KLM uses Control-M to orchestrate complex IT operations across cloud and on-premises systems. The airline is moving to Control-M SaaS to boost agility and support DevOps. This shift also aids their goal of a 30% carbon reduction by 2030.
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BMC FootPrints helped Duke Energy automate network asset management and ensure NERC compliance. The company achieved a 242% ROI and... a payback period of 5 months. Automation reduced manual reporting, improved audit management, and lowered noncompliance risk. Duke avoided hiring extra staff and now processes over 1,000 tickets monthly. The solution supports security, access, and change controls for critical grid infrastructure.
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Control-M helps The Hershey Company automate supply chain operations. The company manages thousands of jobs for transaction processing, data transfers,... and reporting. Staff numbers dropped by 60%, but Control-M lets Hershey do more with less. Centralized automation spots issues early and keeps processes running 24/7. Control-M supports Hershey’s digital transformation and growth in the consumer goods industry.
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BMC Control-M helped a large telecommunications company automate billing and scheduling. The company saw a 406% ROI and payback in... 2.4 months. Automation let them reallocate or eliminate 9 billing staff and avoid new hires. They improved customer satisfaction by reducing billing errors. BMC Control-M also enabled automation for truck dispatch and message accounting, boosting productivity.
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