Real-World Case Studies and Customer Success Stories with BMC Software, Inc.

US Bank used BMC Software solutions to address complex IT challenges. The bank leveraged open, scalable, and modular tools from... BMC. These solutions helped US Bank run and reinvent its business operations. The case highlights BMC's impact on large-scale banking IT environments.
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Societe Generale used BMC Compuware to transform its mainframe DevOps. The bank aimed to simplify mainframe operations for the modern... era. BMC Compuware helped modernize their processes. This change improved efficiency and supported digital transformation. Societe Generale now manages mainframe workloads more easily.
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Odeabank used BMC Helix to automate server provisioning and patching. The bank achieved 99% patch compliance after two cycles and... 100% third-party agent compliance. Provisioning time dropped from days to just 30 minutes. In six months, Odeabank saved 180 work days with automated patching and 76 days with server provisioning. The solution helped Odeabank meet compliance needs and reduce operational risk.
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Nedbank used BMC Software to move its mainframe backups to the cloud. The migration took just eight months, much faster... than the usual 12 to 18 months. Backup times dropped from 48 hours to just 36 minutes, a 98% reduction. Nedbank saved money on infrastructure and freed up IT resources. The bank now has better access to data and can focus on new products and innovation.
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mBank used BMC Compuware ISPW to speed up platform integration. The bank wanted to simplify mainframe operations. With BMC's solution,... mBank improved how its systems work together. This helped the bank modernize its IT and support business needs. The case shows how BMC tools help banks update technology.
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Control-M helped LINE Bank Taiwan cut manual wait times by 30%. The bank automated cross-platform integration, reducing manual work by... 30%. Maintenance time for launching new products dropped by 30%. LINE Bank now delivers 24x7 digital banking, including fast US dollar remittances. Over two million customers use its seamless services through the LINE app.
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BMC Compuware helped a large European bank improve mainframe code management. The bank used BMC's visualization tools to simplify mainframe... operations. This made it easier for the bank to manage and update its mainframe code. The solution supports modernizing legacy systems. The bank can now handle mainframe tasks more efficiently.
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BMC Compuware helped a large international bank speed up DevOps and digital transformation. The bank used BMC AMI Cloud and... BMC AMI DevX to simplify mainframe operations. Control-M Workload Automation supported their workload management. The solution aimed to modernize IT and improve efficiency. The case highlights the bank's focus on innovation in banking technology.
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Itaú Unibanco used BMC AMI Log Master for Db2 to speed up database error diagnosis. Before, it took days to... find the cause of issues. With BMC, they now get answers in hours. The tool gives clear, easy-to-read reports and lets teams work directly with Db2 logs. Itaú reduced downtime and made their analysis process faster and more reliable. This helps keep banking services stable for millions of customers.
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Control-M from BMC helps Itaú Unibanco automate over 14 million jobs each month. The bank uses automation to support digital-first... banking services across 4,000 branches and 46,000 ATMs. Nearly 10% of new accounts are now opened through the mobile app. Control-M is critical to daily operations, ensuring smooth transactions in retail, ATM, online, and mobile channels. Itaú Unibanco leads the industry with client-centric digital banking.
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Control-M and Data Manager helped ING Bank Slaski automate and orchestrate business processes. The bank replaced multiple automation tools with... a single platform. This made it easier to create and run data workflows. Developers spent less time on manual tasks. The solution improved GDPR compliance and data security. Workflows that took weeks now take hours.
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ING Bank Slaski used BMC solutions to automate data processing. The bank wanted to streamline operations and improve governance. BMC... helped them move faster and automate key tasks. This made their data processing more efficient. The bank can now handle more work with less effort. They improved their business with automation.
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A credit union used BMC Software to break down mainframe data silos. The solution helped simplify mainframe operations. This made... it easier for the credit union to manage its IT systems. The credit union can now run its business more efficiently. BMC Software provided open and scalable tools for this project.
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Banpará used Control-M from BMC Software to automate 230 processing routines. The bank also automated a 4-step purchasing process and... a 13-step credit process. This improved workflow visibility and reduced human errors. Banpará integrated internal and external systems for better problem detection. The solution helped deliver better customer experiences across 161 branches.
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Bank of Ireland improved efficiency using BMC Compuware. The bank aimed to simplify mainframe operations. BMC Compuware provided tools for... modernizing their IT systems. This helped the bank streamline processes. The result was better operational efficiency for the organization.
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Control-M helped The Bank of East Asia manage complex banking workflows. The bank automated manual tasks and improved workflow execution... time. Operational stability increased, and visibility into operations improved. Control-M supports BEA’s digital services and cross-border banking. The bank now delivers more reliable and innovative customer experiences.
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BMC AMI Full Function for IMS helped Bank Central Asia cut downtime for IMS database reorganizations by 66%. The bank needed... near-zero downtime to support its online and mobile banking services. BMC's solution enabled online, concurrent reorgs while capturing all updates. This allowed BCA to keep critical banking systems available for customers. BCA praised BMC's support during the rollout.
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Control-M helped ANZ Bank cut operational costs by 20%. The bank needed to modernize its infrastructure and improve workflow orchestration.... Control-M automated and unified application and data workflows across all platforms. Staff now use one tool instead of many, making support easier. The bank consolidated hundreds of thousands of jobs, running 30,000 automated tasks per hour. This improved efficiency and reduced manual work.
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Banco Bradesco used Control-M SaaS to automate and orchestrate data workflows across mainframe and cloud. The bank reduced manual scripting... and improved data governance. Business users now get advanced analytics in 30–60 minutes. The solution supports regulatory reporting, risk analysis, and customer insights. Bradesco achieved 100% operational reliability for orchestrated data workflows.
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Control-M Workload Automation helped ME Bank resolve issues 80% faster. The bank automated batch processing for interbank transfers and account... updates. Staff now save 3 hours per night on overnight batch windows. Automated alerts and logical job categories improved decision-making. Staffing needs dropped from one FTE to 0.2 FTE, boosting efficiency and customer service.
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Control-M helped W&W Informatik GmbH speed up online enrollment and improve customer satisfaction. The company automated database polling, making sign-ups... faster. Developers now use Control-M Workload Change Manager, which cut their development lifecycle by 80%. Control-M also increased service availability by 3% during maintenance. W&W Informatik GmbH will use Control-M as its main orchestration platform for future modernization.
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Control-M helped REWE digital migrate its complex supply chain workflows with zero downtime. The automated migration achieved a 99% conversion... rate, reducing manual errors. Control-M now orchestrates data and application workflows across mainframe, SAP, and cloud systems. This ensures 7,500 stores in Europe receive the right products from 250 storage centers. REWE digital uses Control-M for end-to-end supply chain visibility and agility.
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BMC AMI DevX solutions help NRB Group modernize mainframe application development. NRB automates and updates development pipelines, letting developers use... familiar tools like Eclipse and VS Code. This reduces risk and speeds up fallback from hours to about 10 minutes. NRB gains better control, tracking, and insight into code changes and productivity. More developers can now work on mainframe projects, boosting reliability and future talent.
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Control-M helped Management Science Associates automate complex workflows. MSA reduced failure rates from 20% to 0.5%. The team saved up... to 18 hours on weekly deliverables. 15% of staff moved to higher-value tasks. MSA now transfers 200,000 files weekly for clients. The company expanded services using Hadoop and won new business.
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Infosys used Control-M to automate and manage workflows across 300+ applications in its hybrid, multi-cloud IT environment. The company reduced... manual interventions by 90% and achieved 99.99% uptime. Audit preparation time dropped by 40%, and operational workload fell by 30%. Control-M gave Infosys end-to-end workflow visibility, improved compliance, and faster service rollout. Proactive monitoring cut downtime by 50%.
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FNTS used BMC AMI Security to improve mainframe security for its clients. The company needed to detect and fix security... gaps as mainframes became more open to web and mobile apps. BMC AMI Security helped FNTS find threats in real time and share alerts with clients. FNTS now sets up new clients with this tool by default. The solution made it easier to spot risks and talk with clients about security. FNTS feels ready for future challenges like quantum and AI threats.
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CSE used BMC AMI solutions to boost mainframe efficiency and meet strict financial data compliance. The company achieved over 80%... reduction in datasets and a 70% drop in CPU use during nightly storage. BMC AMI Recovery for Db2 helped CSE comply with DORA regulations and speed up backup processes. The BMC AMI Security Self-Service Password Reset cut help desk tickets for password changes by 80%. Developer productivity increased and licensing costs dropped after switching to BMC AMI DevX Code Pipeline.
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Central Technology Services used BMC solutions to simplify mainframe operations. The company wanted to modernize its IT systems. BMC AMI... Cloud and Control-M Workload Automation helped them manage complex workloads. The tools made their mainframe operations easier and more efficient. Central Technology Services improved their IT processes with BMC's open and scalable solutions.
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BMC AMI Recovery for Db2 helped Atruvia AG modernize its database recovery process. Atruvia faced 15x data growth in 10... years and rising database complexity. The team used BMC AMI to automate recovery, run risk-free simulations, and comply with DORA and BaFin rules. Recovery time improved from 56 TB in 8.6 hours to 63 TB in 4.1 hours. This boosted resilience for over 670 German cooperative banks relying on Atruvia's IT services.
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Control-M helps Amadeus handle 3. 9 million net bookings per day. Amadeus moved over 180 applications to a private cloud...using Control-M automation. The platform enabled a 20% faster transition of workloads from development to production. Amadeus increased annual job executions by 10% without adding more resources. Control-M supports both VM-based and cloud-based workloads during migration.
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REWE digital used Control-M to improve food retail logistics. The company wanted to make its supply chain faster and more... reliable. Control-M helped automate and streamline logistics processes. This led to better performance in food retail operations. REWE digital now moves products more efficiently. The solution supports their business growth.
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Dillard’s used BMC AMI solutions to improve transaction processing in over 330 stores. The company faced challenges with fast, real-time... sales data and complex pricing. BMC AMI SQL Performance for Db2 helped cut CPU usage by 35%. Dillard’s reduced MIPS consumption by 90% for one application. The team avoided a costly CPU upgrade and lowered risk from changes. Staff used BMC tools to spot and fix performance issues quickly.
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Control-M helps Coop automate 140,000 SAP job runs daily across 1,400+ locations. Only three administrators manage this workload, boosting staff... productivity. Automated alerts and color-coded process views speed up troubleshooting. Role-based access lets more users order jobs and check status, reducing ICT workload. The solution supports Coop’s rapid growth and keeps shelves stocked for 2.5 million customers.
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Control-M helped Colruyt, a major European retailer, achieve a 95% fill rate. The platform streamlined supply chain execution. Colruyt improved... operational excellence using workflow orchestration. The IT manager compared Control-M to the heart of the body, vital for business operations. The solution accelerated supply chain processes for Colruyt.
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Carrefour Argentina used Control-M from BMC to manage rapid growth in its Express store network. The company needed to handle... more data exchanges as it opened 540 new branches. Control-M Managed File Transfer automated and integrated file-based data movements. This solution supported 11.8 times more data transfers than before. Carrefour improved data quality, reduced stock issues, and enhanced store-to-central system communication.
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Carrefour Argentina used Control-M from BMC to manage rapid growth in its Express store network. The company needed to handle... more data exchanges as it opened 540 new branches. Control-M Managed File Transfer automated and integrated file-based data movements. This improved data quality and reduced stock issues. Carrefour eliminated information exchange problems and enhanced store-to-central system communication.
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Aspiag Service used Control-M from BMC to improve point-of-sale data quality. Before, they could not predict when data would be... ready, causing waste and stock issues. With Control-M, they synchronized POS data and improved order decisions. Product waste dropped by an average of 5% across all categories. In some fresh food areas, waste fell by up to 8%. Accurate data now helps Aspiag boost customer satisfaction and loyalty.
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Control-M helps Railinc automate and manage big data workflows for 1. 6 million railcars. Railinc processes 11 million data points...daily across 140,000 miles of track. The solution supports growth from 50 TB to 100 TB of data in three years. Control-M enables real-time data delivery, business continuity, and proactive SLA management. Railinc uses Control-M to improve safety, track equipment, and optimize rail operations.
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BMC AMI Cloud helped a leading transportation company modernize its mainframe storage. The company moved to the cloud to cut... costs and unlock analytics potential. They leveraged mainframe data for better business insights. The solution simplified mainframe operations. This enabled the company to operate more efficiently. The case highlights cost savings and improved data use.
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A leading transportation company used BMC solutions to simplify mainframe operations. The company aimed to modernize its IT systems. BMC... AMI Cloud and Control-M Workload Automation were part of the solution. The result was streamlined operations for the modern era. The case highlights scalable, modular IT management for transportation.
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BMC AMI Database Administration for Db2 helped ATPCO automate and speed up database management. ATPCO saw structure changes 7.5 times... faster and structure comparisons 120 times faster. Database cloning became 320 times faster. The solution let DBAs and developers work more efficiently and freed up staff for other tasks. ATPCO expects up to a 60% productivity gain for its data teams.
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Control-M SaaS helped Air Europa boost DataOps workflow efficiency by 54%. The airline integrated over 120 BI and data solutions,... managing complex data pipelines across platforms like Snowflake, Google BigQuery, and Amazon S3. More than 700 employees became certified in data literacy. Control-M enabled faster analytics, improved SLAs, and empowered business teams with self-service reporting. Air Europa now delivers error-free data on time, supporting better decision-making and customer service.
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Control-M helps Air France-KLM manage 1,300 flights daily with real-time workflow automation. The platform supports maintenance for over 200 airlines... and accurate accounting for more than 100 million passengers each year. Air France-KLM uses Control-M to orchestrate complex IT operations across cloud and on-premises systems. The airline is moving to Control-M SaaS to boost agility and support DevOps. This shift also aids their goal of a 30% carbon reduction by 2030.
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Snam used Control-M from BMC to consolidate and automate its application and data workflows. The company improved business services time-to-market... by 20% and reduced workflow errors by 40%. Snam integrated Control-M with its ITSM platform to speed up audit and compliance checks. The migration included removing 25% of obsolete jobs, increasing efficiency. Control-M also secured file transfer management and improved SAP job monitoring.
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Iberdrola used BMC AMI DevX Data Studio to improve software testing and delivery on IBM Z. The company needed to... speed up new software releases while keeping data private and compliant with GDPR. With BMC's solution, Iberdrola anonymized over two billion rows of sensitive data across 75 tables. Data preparation and obfuscation now take just three to four days. The team can now create test environments faster and more securely.
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Control-M helped EDP automate and standardize its invoicing process. EDP reduced application workflow execution incidents by 46%. The company also... cut requests forwarded to ITOps by 36%. Control-M gave EDP end-to-end visibility and error detection for millions of invoices. EDP now uses reusable scheduling models and supports complex, multi-cloud data pipelines.
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BMC FootPrints helped Duke Energy automate network asset management and ensure NERC compliance. The company achieved a 242% ROI and... a payback period of 5 months. Automation reduced manual reporting, improved audit management, and lowered noncompliance risk. Duke avoided hiring extra staff and now processes over 1,000 tickets monthly. The solution supports security, access, and change controls for critical grid infrastructure.
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BMC AMI Recovery for Db2 helped HUK-COBURG cut data cloning time from two weeks to just 13 hours. The insurer improved... developer productivity by 10 percent. The solution ensures data resilience, GDPR compliance, and fast recovery time objectives. HUK-COBURG now delivers better-tested apps to internal teams, supporting high customer satisfaction. The company clones every application to two test systems daily, keeping systems up-to-date weekly.
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Folksam used BMC Software to modernize its mainframe tools and processes. The company aimed to simplify mainframe operations for the... modern era. With BMC, Folksam accelerated its growth. The solution helped Folksam keep up with changing technology needs. This case highlights mainframe modernization in the insurance sector.
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BMC helped a large insurance company automate its mainframe management. The company used BMC solutions to simplify and modernize its... mainframe operations. This automation improved efficiency and reduced manual work. The case highlights the use of BMC AMI Cloud and BMC AMI DevX. The insurance company benefited from streamlined processes and better workload automation.
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Control-M helped AG Insurance migrate over 80 million lines of code from mainframe to Windows servers. The platform orchestrated all... application and data workflows, ensuring stable and reliable operations during the transition. Control-M enabled iterative testing and validation, reducing migration risks and supporting a smooth cutover in one weekend. AG Insurance now uses Control-M for ongoing workflow orchestration, self-service, and cloud data service integration. The solution supports modernization and future digital projects.
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Control-M from BMC automated 85 manual processes at Up Sí Vale. Process execution time dropped by 94%, from 8 hours... to 30 minutes. Human error was eliminated, and service delivery became predictable. Customer satisfaction improved due to faster, more secure, and reliable services. The company reduced downtime and improved fraud protection.
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Control-M helps Raymond James orchestrate over 700 business applications and deliver 100,000+ financial reports daily in under 15 minutes. The platform supports... 98-99% SLA success rates for critical applications. File transfer automation now covers 35-40% of daily workload, boosting efficiency and compliance. SLA management dashboards and self-healing automation drive continuous improvement. Audit process automation reduced manual effort from four employees to one per cycle.
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BMC Compuware helped a multinational financial services corporation streamline its mainframe operations. The company used BMC solutions to simplify complex... processes. This improved efficiency in their IT systems. The case highlights mainframe modernization for large financial organizations. BMC AMI Cloud and BMC AMI DevX are mentioned as part of the solution.
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Control-M helped Kaohsiung Veterans General Hospital cut workload processing time by 50%. The hospital automated batch processes, linking mainframe and... open systems for better data management. Staff efficiency improved by 50% and data effectiveness increased by 60%. Real-time monitoring and single-point control made IT operations smoother. Medical teams now access up-to-date patient and hospital data faster.
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Tampa General Hospital used Control-M to automate its daily dashboard process. Before, staff had to manually gather and distribute data,... risking delays. With Control-M, they automated workflows and file transfers, even across cloud and on-premises systems. This let them deliver dashboards over 4 hours faster and support more than 50 hospitals. During COVID-19, the solution enabled secure, remote data sharing and timely updates for critical care decisions.
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BMC Compuware Topaz helped a global health service company improve efficiency. The company used the solution to simplify mainframe operations.... This led to better performance in their IT systems. The case highlights the value of modernizing mainframe management. The company benefited from streamlined processes and increased productivity.
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BMC AMI solutions helped a multinational company remove its reliance on costly tape storage. The company modernized its mainframe operations... using BMC's scalable and modular IT tools. This shift eliminated expensive tape dependency. The result is simpler, more efficient mainframe management. The company now benefits from open, cloud-ready infrastructure.
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Embraer used Control-M to fix errors in its cable manufacturing division. Up to 15% of materials were wasted due to... mistakes in automated materials lists. Control-M helped Embraer automate error detection and resolve issues in real time. This cut waste and improved production efficiency. The solution reduced manual work and kept production on track.
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Control-M helped Robert Stinnett streamline and automate his processes. The solution made it easier for him to move forward faster.... He found value in workload automation. The story highlights the benefits of using Control-M for automation. No specific metrics or numbers are mentioned.
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Cobol programmers moved away from using the old 'green screen' interface. They adopted BMC Compuware Topaz Workbench. This helped them... modernize their mainframe operations. The new tool made their work easier and more efficient. It improved their experience with mainframe systems.
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Control-M helped CARFAX cut production time from months to minutes. CARFAX used DevOps and Jobs-as-Code to make workflows easier to... manage. Over 100,000 data sources are now integrated. Teams took more ownership of processes. This let experts focus on big projects like AWS cloud deployments. CARFAX improved speed and business transformation with automation.
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CSP used workflow orchestration to improve customer experience. BMC's solution helped CSP streamline and automate processes. This made their operations... faster and more efficient. The focus was on delivering better service to customers. CSP benefited from open and scalable IT tools. The case highlights the value of workflow automation for customer service.
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