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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with PROS Smart CPQ

 

Global airline - Transportation/Trucking/Railroad - Very Large

PROS airTRFX and airModules helped a global airline boost vacation package sales. Custom SEO-optimized pages drove 33% of sales and... 44% of traffic for vacation packages. The airline achieved top 3 Google rankings for major vacation search terms. Dynamic merchandising blocks cross-sold vacation offers on flight pages. The airline reduced reliance on paid media and increased organic demand and conversions.

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EVA Air - Transportation/Trucking/Railroad - Large

Luzhu District, Taiwan

EVA Air used PROS airSEM and Cabin Class Dataset Expansion to boost premium cabin bookings. The airline saw a 17%... year-over-year increase in PNRs and a 30% rise in online revenue from direct bookings. Search visibility for premium cabins grew 3x, helping EVA Air reach more high-value travelers. Centralized campaign management improved efficiency across global markets. EVA Air now drives more direct sales and maintains consistent messaging worldwide.

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Copa Airlines - Airlines - Large

Panama City, Panama

Copa Airlines worked with PROS to speed up its digital transformation. The airline's VP of pricing and revenue management highlights... the strong partnership with PROS experts. Together, they used AI-powered retailing and offer management tools. This helped Copa Airlines improve customer experiences and boost revenue. The collaboration focused on science, technology, and business opportunity.

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SriLankan Airlines - Transportation/Trucking/Railroad - Large

Colombo, Sri Lanka

SriLankan Airlines used PROS RMA and airTRFX to improve revenue management. The airline adopted AI-powered forecasting and inventory planning. This... helped them overcome old system limits and boost digital efficiency. The team saw better cross-functional collaboration. SriLankan Airlines won the PROS Growth Catalyst Customer Award for these results.

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Europcar Mobility Group - Transportation/Trucking/Railroad - Large

Paris, France

Europcar Mobility Group used PROS to transform its global pricing system. The company implemented the new system in just eight... months. Hundreds of users were trained on the platform. Europcar exceeded its revenue targets by more than three times. The solution improved team collaboration and change management. The company operates in over 140 countries and won the PROS Growth Catalyst Award.

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United Airlines - Airlines - Very Large

Chicago, USA

United Airlines shared their experience with PROS Outperform at the 2023 event. They discussed how AI is being used in... airline corporate sales. The case highlights key learnings and takeaways from using PROS solutions. United Airlines values the impact of AI-powered pricing and quoting. Their feedback shows the benefits of intelligent commerce in the airline industry.

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Air China - Transportation/Trucking/Railroad - Very Large

PROS RM helps Air China optimize revenue on every flight. The airline uses AI-powered revenue management to set seat prices... and maximize revenue. PROS group sales solution automates group bookings, making the process faster and easier. Air China improved forecasting, fare valuation, and inventory management. The airline trusts PROS to drive digital transformation and stay competitive in the airline industry.

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Turkish Airlines - Transportation/Trucking/Railroad - Very Large

PROS Group Sales Optimizer helped Turkish Airlines move from manual group sales to dynamic pricing. The airline replaced rigid fare... levels with flexible pricing and automated group sales evaluations. Response times improved from days to instant replies, boosting customer satisfaction. Turkish Airlines saw a significant increase in group sales requests and bookings. Tailor-made solutions from PROS supported diverse market needs and ongoing change management.

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SKY Airline - Transportation/Trucking/Railroad - Large

airTRFX Pages helped SKY Airline boost SEO performance. The airline improved its average Google ranking from 15 to 6 over... two years. Non-branded keyword visibility rose from 67% to 83%. Organic clicks on airTRFX Pages increased by 20%. First-page rankings for non-branded keywords jumped by 45%. Robust technical features and optimized destination content drove these results.

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Malaysia Airlines - Transportation/Trucking/Railroad - Large

PROS Revenue Management helped Malaysia Airlines achieve an 8. 7% increase in passenger revenue and a 7% yield increase in...2019. The airline used AI-powered forecasting and network optimization to improve capacity management and dynamic pricing. Analysts automated market analysis, freeing time for strategic work. The solution enabled record-breaking revenue per available seat kilometer (RASK) despite tough competition. Malaysia Airlines plans to adopt PROS cloud-based RM Advantage for further growth.

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Japan Airlines - Transportation/Trucking/Railroad - Very Large

PROS Revenue Management helps Japan Airlines improve customer experience and meet regulatory needs. Masanori Miyajima, Deputy VP of Revenue and... Profit, says PROS offers the most robust solution. The platform supports both customer satisfaction and compliance. Japan Airlines uses AI-powered retailing and offer management to maximize revenue. The airline benefits from advanced technology for better results.

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Qatar Airways Cargo - Transportation/Trucking/Railroad - Large

PROS Smart Price Optimization and Management helps Qatar Airways Cargo deliver real-time pricing across all online booking channels. The airline uses... AI-powered pricing to respond to customer price elasticity. This solution improves the customer experience and optimizes pricing decisions. Qatar Airways Cargo benefits from dynamic pricing and better revenue management.

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Lufthansa Cargo - Transportation/Trucking/Railroad - Large

PROS pricing solutions helped Lufthansa Cargo speed up quoting with intelligent spot rate distribution on its eCommerce platform. The company wanted... to make booking air freight as easy as booking passenger travel. They also aimed for centralized, science-based rate optimization. With PROS, Lufthansa Cargo launched Rapid Rate Response, improving digital sales channels. The result was double-digit growth in online sales and a better customer experience.

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SriLankan Airlines - Transportation/Trucking/Railroad - Large

PROS RMA helped SriLankan Airlines migrate to a cloud-based revenue management solution. The airline faced challenges from changing market demand... during the pandemic. PROS provided optimization and forecasting tools to recalibrate their markets. The partnership spans over two decades. SriLankan Airlines is now ready for future growth with scalable, AI-driven airline retailing.

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Averitt Express - Transportation/Trucking/Railroad - Large

PROS Price Optimization & Management helped Averitt Express transform its pricing strategy. The company moved from gut-feel pricing to AI-powered... analytics. This change improved revenue growth and customer experience. Averitt's pricing team gained confidence and trust. The solution set Averitt apart from competitors in the transportation industry.

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Azul Airlines - Transportation/Trucking/Railroad - Large

Azul Airlines used the PROS platform to manage rapid business growth and network complexity. The airline needed advanced revenue optimization... and industry expertise. PROS provided AI-powered offer management and retailing tools. Azul now operates over 100 destinations and 900 daily departures. The partnership supports continued success and improved revenue performance.

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Lufthansa Group - Transportation/Trucking/Railroad - Very Large

PROS Offer Creation helped Lufthansa Group cut transaction costs and boost conversion rates. The airline group used PROS to deploy... a single shopping solution for all metasearch partners. This gave Lufthansa Group full control over dynamic offers and pricing. Customers now see consistent offers across all channels. The solution improved accuracy and made retailing more efficient.

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Global car rental company - Transportation/Trucking/Railroad - Very Large

PROS Contribution Management System helped a global car rental company manage over 20 million prices daily. The company faced disconnected... pricing and fleet decisions, leading to missed profit opportunities. PROS automated pricing, improved demand forecasting, and aligned pricing with fleet plans. The company generated millions in additional revenue and recouped its investment in under a year. Pricing analysts eliminated manual tasks and gained better reporting for margin impact.

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International airline - Transportation/Trucking/Railroad - Very Large

PROS Willingness-to-Pay (WTP) forecasting helped an international airline boost revenue by $1. 5 million on six routes. The airline faced...revenue loss from buy-down behavior and low-cost competitors. PROS WTP forecasting used AI and real-time data to optimize seat availability and pricing. The solution led to a 4.7% revenue increase in three key markets. The airline gained better demand forecasting and improved decision-making for revenue management.

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airBaltic - Transportation/Trucking/Railroad - Medium

Riga, Latvia

PROS Dynamic Ancillary Pricing helped airBaltic increase seat revenue by 6% per passenger. The airline used AI-powered pricing to automate... seat assignment offers and reduce manual work. The solution tailored prices in real time for each customer segment. airBaltic saw faster results, with measurable gains in just two months. The team now spends less time on repetitive tasks and more on strategy. This move set airBaltic apart as a leader in AI-driven airline pricing.

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Frontier Airlines - Transportation/Trucking/Railroad - Large

PROS airWire and Movable Ink helped Frontier Airlines boost email conversions by 90%. The airline used real-time fare data to... personalize offers based on each traveler's location and interests. This dynamic pricing approach replaced their old batch-and-blast email strategy. Click-through rates increased by 40%. The campaign saved the marketing team time and effort with automated, relevant content.

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Malaysia Airlines - Transportation/Trucking/Railroad - Large

PROS cloud-based revenue management helped Malaysia Airlines boost yield by 15%. The airline upgraded to PROS RM Advantage for better... operational efficiency and digital transformation. PROS AI-driven platform enabled agile responses to market changes and improved offer management. Malaysia Airlines used big data and artificial intelligence to maximize revenue and adapt to shifting customer needs. The move supported record-breaking RASK and advanced their digital leadership in the airline industry.

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Air China - Transportation/Trucking/Railroad - Very Large

PROS RM Solutions helps Air China optimize revenue on every flight. The airline uses AI-driven forecasting and network optimization to... set the best seat prices. Air China replaced manual processes with data science for better fare valuation and inventory management. The solution improved forecasting, fare valuation, and connecting flight management. Air China can now adapt to changing demand and drive revenue growth with precision.

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GOL Airlines - Transportation/Trucking/Railroad - Large

Sao Paulo, Brazil

PROS airTRFX helped GOL Airlines boost organic search traffic by 500% in six months. The airline switched from static to... dynamic fares, making campaigns faster and more transparent. GOL improved customer trust by showing real-time prices and clear offers. Campaign-driven revenue jumped 230%. Automation let the team launch new pages quickly and scale their strategy.

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Qatar Airways Cargo - Transportation/Trucking/Railroad - Large

Doha, Qatar

Qatar Airways Cargo uses PROS Smart Price Optimization and Management to power real-time pricing across all online booking channels. The solution enables... dynamic pricing based on customer price elasticity. This helps the airline deliver faster, more accurate quotes to its customers. The result is an improved customer experience and optimized pricing for the business.

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Pacific Coastal - Transportation/Trucking/Railroad - Small

Richmond, Canada

airTRFX helped Pacific Coastal increase online revenue by 15% in one year. The airline used airTRFX to improve SEO and... network visibility. They launched landing pages for all destinations, which boosted organic search rankings. Over 100,000 more visitors came to their site, and 17 destination pages reached the first page of Google. Personalized landing pages and real-time fare updates made booking easier for travelers.

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Frontier Airlines - Transportation/Trucking/Railroad - Large

Denver, USA

Frontier Airlines used PROS’s airWire and Movable Ink to send emails with real-time fares. They matched offers to each traveler’s... location and interests. This approach replaced their old batch email strategy. The new emails led to a 90% increase in conversion rate and a 40% rise in click-through rate. Automation saved the marketing team time and effort. Personalized content made each email more relevant for customers.

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Porter Airlines - Transportation/Trucking/Railroad - Medium

Toronto, Canada

Porter Airlines used PROS Revenue Management Advantage with Elasticity Forecasting to modernize its revenue management. The airline moved from class-based... forecasting to a behavior-based model. This change helped Porter reduce manual workarounds and focus on macro trends. Analysts now trust the system more and can better understand passenger behavior. Early results show improved revenue and smoother operations. Integration with PROS tools is helping Porter plan for future growth.

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Europcar Mobility Group - Transportation/Trucking/Railroad - Large

Paris, France

Conga helped Europcar Mobility Group achieve 7. 1% yearly revenue growth, far surpassing their 1.7% target. The company replaced disconnected...legacy pricing tools with the Conga Platform, automating and standardizing pricing and sales processes. Employees now use real-time price optimization, demand forecasting, and CPQ tools. 89% of staff say Conga helps generate more business. Europcar rolled out the solution in 23 launches across six countries in one year, transforming pricing agility and collaboration.

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Saudia Airlines - Transportation/Trucking/Railroad - Large

Jeddah, Saudi Arabia

PROS Revenue Management Essentials helped Saudia Airlines boost forecast accuracy from under 20% to over 90%. The airline replaced legacy... tools and manual workarounds with a data-driven platform. Saudia saw double-digit growth in RASK and yield. Team training and system calibration improved trust and analyst efficiency. The solution enabled better pricing, demand forecasting, and group management.

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Manufacturing Case Studies and Customer Success Stories with PROS Smart CPQ

SDMO Industries - Manufacturing - Large

PROS Smart CPQ helped SDMO Industries cut order processing time by 90%. The company faced challenges with complex products and... sales channels. They needed to support global sales and harmonize business practices. PROS Smart CPQ created a single master catalog and automated order-to-manufacturing. This improved sales effectiveness and reduced operational costs.

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Wacker Chemie - Manufacturing - Very Large

PROS Platform helped Wacker Chemie transform sales with AI-powered pricing. The company optimized pricing for over 3,200 products worldwide. 80%... of quotes now go through the PROS Platform. Wacker Chemie improved customer experience and unified teams. Their digital initiative increased efficiency and innovation in manufacturing.

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Perstorp - Manufacturing - Large

PROS dynamic pricing software helped Perstorp recover $1M in margin leakage each month. Perstorp faced margin decline due to undisciplined... pricing and raw material cost changes. They used algorithmic price guidance to give real-time recommendations to sales teams. This improved pricing discipline by 42% in 20 months. Perstorp reported their second strongest EBITDA quarter as a result.

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Wacker Chemie - Manufacturing - Large

Munich, Germany

Wacker Chemie used the Conga Platform to transform its sales and pricing strategies. 80% of quotes are now processed through... Conga, and over 3,000 product prices are managed with AI-powered pricing. The company wanted to simplify complex pricing and improve customer experience. Conga helped Wacker Chemie streamline quoting, enable smarter sales, and deliver a seamless buying experience. This led to faster processes and higher customer satisfaction.

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SDMO Industries - Manufacturing - Large

Brest, France

PROS Smart CPQ helped SDMO Industries cut order processing time by 90%. The company faced challenges with complex products and... global sales channels. They needed to harmonize sales practices and reduce manual work. With PROS Smart CPQ, SDMO created a single master catalog and automated quote-to-order processes. The sales team now generates quotes in minutes and reduces errors. This led to lower costs and better customer service worldwide.

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Process monitoring manufacturer - Manufacturing - Small

PROS optimized pricing for a process monitoring manufacturer. The company had $41M in revenue. They used PROS to expand their... margins quickly. The solution focused on smarter pricing. The manufacturer saw rapid improvement in profitability. This case highlights the impact of AI-powered pricing tools in manufacturing.

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Manitou Group - Manufacturing - Large

Ancenis, France

PROS Smart CPQ helped Manitou Group increase sales by 26% year over year. The solution enabled faster and more accurate... quoting. Manitou Group improved their sales process with AI-powered CPQ software. The company saw measurable growth after implementing PROS. This case highlights the impact of dynamic pricing and revenue optimization tools.

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a global manufacturer - Manufacturing - Very Large

PROS Smart CPQ helped a global manufacturer increase sales. The company used the solution to improve their quoting process. This... led to faster and more accurate quotes. The manufacturer saw a boost in sales after using PROS Smart CPQ. The case highlights the value of AI-powered CPQ for large manufacturing businesses.

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One manufacturing company - Manufacturing - Large

PROS Smart CPQ helped a manufacturing company cut order processing time by 90%. The company used the solution to speed... up quoting and order workflows. This led to faster sales cycles and improved efficiency. The case highlights the impact of AI-powered CPQ software in manufacturing. The company saw major time savings and smoother operations.

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An industrial manufacturer - Manufacturing - Large

PROS helped an industrial manufacturer cut service offer creation time by 98%. The company used PROS AI-powered CPQ and dynamic... pricing software. This made their quoting process much faster. The solution improved efficiency for the manufacturer. The case shows strong results for digital pricing tools in manufacturing.

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Lapeyre - Manufacturing - Medium

Pittsburgh, USA

Lapeyre used PROS Smart CPQ to support its multichannel sales strategy. The solution helped Lapeyre improve customer experience across channels.... PROS Smart CPQ enabled better sales processes for the company. Lapeyre streamlined quoting and configuration for its products. The company enhanced its ability to serve customers quickly and accurately. This led to improved satisfaction and efficiency in sales operations.

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HAWE Hydraulik - Manufacturing

HAWE Hydraulik switched from spreadsheets to PROS AI-powered solutions. They faced challenges with sales agreements, mass price changes, and manual... data entry. PROS Sales Agreements solution helped them solve these problems. The company now manages sales agreements and price changes more easily. They no longer rely on manual processes. This digital transformation improved their sales operations.

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High-Tech Manufacturer - Manufacturing

PROS AI-powered pricing helped a high-tech manufacturer improve gross margins. The company used the platform to optimize pricing decisions. The... solution enabled real-time price adjustments. As a result, the manufacturer saw better profit margins. The case highlights the impact of AI in manufacturing pricing strategies.

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Manitou - Manufacturing

PROS Smart CPQ helped Manitou cut ordering time from 30 days to 1 day. Manitou faced slow sales processes, high... error rates, and poor visibility into dealer orders. The solution let sales teams and dealers configure and place accurate orders online. Integration with Manitou’s ERP system removed errors and sped up order processing. Manitou now manages complex orders faster and with fewer mistakes.

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Perstorp - Manufacturing

PROS helped Perstorp recover $1 million a month in margin leakage. Perstorp used PROS to optimize pricing and manage offers.... The solution automated pricing decisions in real time. This led to better control over margins. Perstorp saw a direct financial benefit from using PROS.

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Wholesale Case Studies and Customer Success Stories with PROS Smart CPQ

 

A leading global materials distributor - Wholesale - Very Large

Conga helped a leading global materials distributor move to digital commerce. The company faced shrinking margins and slow sales processes... due to outdated pricing and quoting systems. Conga's AI-powered pricing and quoting solutions enabled dynamic, omnichannel pricing and streamlined workflows. Sales reps now get real-time pricing guidance and can respond faster to customers. The distributor quickly replaced its old systems and expects Conga to exceed ROI goals.

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Fortune 500 distribution company - Wholesale - Very Large

A Fortune 500 distribution company switched to PROS pricing solutions. The company optimized $7.2B in revenue using AI-powered dynamic pricing.... PROS helped improve pricing accuracy and revenue management. The solution enabled smarter pricing decisions at scale. The company benefited from advanced SaaS tools for omnichannel selling.

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A global chemicals company - Chemicals - Very Large

Conga pricing solutions helped a global chemicals company standardize pricing across more than 200 countries. The company faced inconsistent pricing... and lost millions in profit due to unclear cost-to-serve elements. Conga integrated with SAP ERP, providing real-time pricing data and enabling quick, profitable price changes. Within 17 days, management identified underperforming products and customers, taking immediate action. Millions of dollars in margin improvement are expected from the new pricing strategy.

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A wholesale grocery distributor - Wholesale - Large

A wholesale grocery distributor chose PROS AI-powered pricing and quoting to improve their business. The distributor wanted smarter pricing and... quoting tools. PROS provided a solution that uses artificial intelligence. This helped the distributor make better pricing decisions. The company can now quote prices faster and more accurately. The new system supports their growth and efficiency goals.

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Large Electrical Wholesale Distributor - Wholesale

PROS AI-powered pricing helped a large electrical wholesale distributor change prices faster. Before PROS, the company spent a lot of... time and effort on pricing changes. With PROS, they can quickly adopt new pricing methods. The solution made their pricing process more agile. This helped them respond to market needs with ease.

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Construction Case Studies and Customer Success Stories with PROS Smart CPQ

Groupe DEYA - Construction - Large

PROS Collaboration Portal helps Groupe DEYA work better with end users. The company uses the portal to make quoting faster... and easier. Groupe DEYA has trusted PROS for over 20 years. The solution connects with their internal systems and supports custom configurations. This partnership improves quote efficiency and streamlines sales processes.

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Essendant, SP Richards, Direct Supply - Distribution

PROS Price Optimization and Management helps distribution companies manage complex tariffs and pricing challenges. Essendant, SP Richards, and Direct Supply... use PROS to update prices in real time and negotiate better with vendors. The tool supports flexible contract pricing and quick responses to market changes. Teams can act fast and protect margins in a volatile environment. Pricing becomes proactive, not reactive, with PROS.

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S.P. Richards - Distribution

PROS solutions help S. P. Richards manage prices and improve IT operations. The company has worked with PROS for 17...years. Regina Baute, senior director of applications, shares how the relationship has grown. PROS tools support pricing and business decisions. S.P. Richards values the partnership and looks forward to future results.

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Food & Beverages Case Studies and Customer Success Stories with PROS Smart CPQ

 

Fonterra - Food & Beverages - Very Large

Auckland, New Zealand

Fonterra uses PROS to optimize its dairy business. The company partnered with PROS to drive profitable growth. PROS helps Fonterra... improve pricing and revenue management. The solution supports smarter, AI-powered pricing decisions. Fonterra benefits from better sales and margin outcomes. The partnership focuses on the dairy industry.

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Food ingredients manufacturer - Food & Beverages - Large

PROS helped a food ingredients manufacturer exceed its margin growth goals. The company used PROS solutions to improve pricing and... revenue management. This led to better profit margins. The case highlights the impact of AI-powered pricing tools in the food and beverage sector. The story shows how smart pricing can drive strong business results.

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Fonterra - Food & Beverages

PROS Real-Time Pricing Engine helped Fonterra solve three big problems. Fonterra needed to support eCommerce growth, real-time pricing, and better... user experience. The solution gave Fonterra an omni-channel pricing experience. Real-time price calculations dropped by about 95%. Fonterra also saw lower costs to serve their fast-growing business.

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Oil & Energy Case Studies and Customer Success Stories with PROS Smart CPQ

 

St1 - Oil & Energy - Large

Helsinki, Finland

St1 needed a future-proof price management solution to support its growing multinational business. The company wanted to meet changing customer... needs and manage complex pricing. PROS delivered a fast implementation for St1. The new software helps St1 handle pricing across countries and adapt to market changes. St1 can now serve customers better and scale its operations.

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Global Oil Company - Oil & Energy - Very Large

Conga automated pricing for a global oil company, helping analysts manage billions of gallons across hundreds of terminals. The company faced... challenges with manual data collection and volatile market conditions. Conga's solution delivered real-time pricing insights, automated alerts, and consolidated reporting. In six months, the company improved margins by $3 million, exceeding executive projections. After one year, margin gains surpassed $8 million.

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ExxonMobil - Oil & Energy - Very Large

Irving, USA

ExxonMobil used the PROS Platform to modernize its pricing and quoting processes. The company faced global energy challenges and needed... to optimize pricing and workflows. PROS helped ExxonMobil achieve faster deal cycles and improved business results at scale. The solution enabled better process efficiency and supported innovation in pricing strategies. This case highlights the impact of AI-powered CPQ and dynamic pricing for large enterprises.

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Consumer Goods Case Studies and Customer Success Stories with PROS Smart CPQ

Nestle Brazil - Consumer Goods - Very Large

Nestle Brazil uses PROS AI-powered pricing solutions to manage complex market challenges. The company faces volatility in the Brazilian market.... PROS helps them handle pricing complexity and improve their processes. Thiago from Nestle Brazil shares their experience in a testimonial video. The focus is on dynamic pricing and intelligent commerce.

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Essity - Consumer Goods

PROS Smart CPQ helped Essity with digital transformation. Essity wanted to avoid common problems in big technology projects. Debbie Wiggins,... global business systems director, shared how they used PROS Smart CPQ to make business processes better. The company saw positive results inside the business and with their buyers. She gave advice on how to run digital projects well and avoid mistakes.

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Land O'Lakes - Consumer Goods

Land O'Lakes used the PROS platform to improve margins and pricing operations. The company wanted better pricing and more profit.... PROS helped them automate and optimize pricing. This made their pricing faster and more accurate. Land O'Lakes saw better margins after using PROS.

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Telecommunications Case Studies and Customer Success Stories with PROS Smart CPQ

 

European telecommunications provider - Telecommunications - Very Large

Conga unified the quote-to-order system for a €12B telecommunications provider. The new platform supports 2,000 users across e-commerce, retail, and... call center channels. Product launch time dropped by up to 75%. The system maintains 99.9% uptime and meets strict performance targets. The company saved on catalog maintenance for 166,000 software objects and 250 price plans.

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A leading telecommunications company - Telecommunications - Large

PROS Smart CPQ helped a leading telecommunications company cut product launch time by 75%. The company used the solution to... speed up how it brings new products to market. This change made the launch process much faster. The case shows how AI-powered CPQ tools can help telecom businesses move quickly. Faster launches can help companies stay ahead in a fast-changing market.

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Hospital & Health Care Case Studies and Customer Success Stories with PROS Smart CPQ

 

Spire Healthcare - Hospital & Health Care - Large

London, UK

PROS AI-powered pricing helped Spire Healthcare speed up pricing processes. The solution aligned pricing and sales teams. Spire Healthcare found... new revenue opportunities. They now use one central source of truth for pricing. The company improved pricing accuracy and efficiency. AI-driven tools made pricing faster and more reliable.

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McKesson Medical-Surgical Primary Care - Hospital & Health Care

PROS dynamic pricing helped McKesson Medical-Surgical Primary Care stop margin leakage. The company used PROS to optimize prices in real... time. This solution improved pricing accuracy and protected profits. McKesson Medical-Surgical Primary Care saw better control over margins. The case shows how dynamic pricing can help large healthcare distributors.

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Automotive Case Studies and Customer Success Stories with PROS Smart CPQ

BORG Automotive Group - Automotive - Large

PROS Price Management helped BORG Automotive Group centralize pricing for thousands of SKUs. The company improved speed and accuracy in... pricing. Real-time insights enabled smarter, data-driven decisions. BORG Automotive transformed its pricing strategy to drive revenue. The solution positioned them for scalable growth in the automotive sector.

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Highline Warren - Automotive

PROS Gen IV price optimization helped Highline Warren automate pricing in the automotive aftermarket. The company used neural networks to... solve complex pricing challenges. Sales staff learned to trust the pricing recommendations from PROS. This led to more profitable growth for Highline Warren. The solution made pricing faster and more accurate.

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Information Technology and Services Case Studies and Customer Success Stories with PROS Smart CPQ

 

A Fortune 50 multinational enterprise technology company - Information Technology And Services - Very Large

Conga helped a Fortune 50 tech company boost incremental revenue by $400M. The company faced slow quoting and undisciplined pricing,... losing deals and profits. Conga's data-driven pricing and CPQ software enabled faster, more accurate quotes. Partners and salespeople gained autonomy for small and medium deals. The company saw a 111% increase in quotes, 12,000 new partners, and a 200 basis point margin improvement.

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A Fortune 50 multinational enterprise technology company - Information Technology And Services - Very Large

Conga helped a Fortune 50 technology company boost incremental revenue by $400M. The company faced slow quoting and undisciplined pricing,... losing deals and profits. Conga's data-driven pricing and CPQ software enabled autoapproval for routine deals and faster quote turnaround. The average quote response time dropped from days to two hours. The company saw a 111% increase in quotes, 12,000 new partners, and a 200 basis point margin improvement.

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Hospitality Case Studies and Customer Success Stories with PROS Smart CPQ

Spirit Vacations - Hospitality - Large

PROS Offer Marketing helped Spirit Vacations fix slow landing page creation and poor campaign visibility. The airline now uses dynamic,... SEO-optimized landing pages with real-time pricing. These pages show flight deals, hotel promotions, and personalized offers. Spirit Vacations improved customer engagement and loyalty. The new eCommerce strategy drives more revenue and better partner collaboration.

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Computer Software Case Studies and Customer Success Stories with PROS Smart CPQ

Fortune 50 multinational enterprise technology company - Computer Software - Very Large

PROS price optimization and CPQ software helped a Fortune 50 enterprise tech company boost incremental revenue by $400M. The company faced... slow quoting and undisciplined pricing, losing deals and partners. PROS enabled autoapproval for routine deals and faster quote turnaround. The company saw a 111% increase in quotes, 12,000 new partners, and a 200 basis point margin improvement. Quote response time dropped from days to two hours, and automatic approval rates rose from 10% to 80%.

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Other Industry Case Studies and Success Stories with PROS Smart CPQ

 

GOL Airlines - Airlines - Large

São Paulo, Brazil

GOL Airlines was the first to use PROS Fare Finder Agent. Many travelers visit their site without a set plan.... The AI-powered tool gives these users personalized travel offers. This helps guide undecided shoppers to relevant deals. GOL saw more engagement and higher conversion rates. The team values the recommendation feature and its impact on user experience.

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TAP Air Portugal - Airlines - Large

Lisbon, Portugal

TAP Air Portugal shared their experience with PROS Outperform. They discussed key learnings from using the AI-powered airline retailing and... offer management platform. The airline highlighted how the solution helped them gain insights into airline best practices. TAP Air Portugal valued the customer-centric approach and revenue performance improvements. Their feedback focused on the benefits of attending the Outperform event and using PROS technology.

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Lufthansa Group - Airlines - Very Large

Lufthansa Group used PROS AI-powered airline retailing and offer management platform to unify revenue management across all its carriers. They moved to... a single, scalable, cloud-based system to simplify complexity and enable innovation. The solution focused on dynamic product offers, customer targeting, and continuous pricing. This data-driven approach improved flexibility and set the stage for modern airline retailing.

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Etihad Airways - Airlines - Large

PROS Dynamic Offers helped Etihad Airways cut average response time by over 50%. The airline needed faster, more accurate shopping... results across all channels. PROS provided a single source of truth for pricing and offers. Etihad now delivers consistent, real-time airfare offers and improved conversion rates. The solution also reduced distribution costs and increased control over digital retailing.

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Cyprus Airways - Airlines - Small

Cyprus Airways used PROS Offer Creation, OneSearch, and Repricer to fix fare pricing accuracy on their website. Before PROS, they... had pricing errors and high distribution costs. The PROS solution gave them real-time, accurate pricing and better control over distribution channels. The team praised PROS for fast, reliable implementation and strong support. Cyprus Airways now plans to expand with more PROS solutions to boost revenue and sales.

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airBaltic - Airlines

airBaltic used the PROS Offer Creation solution to improve shopping experiences on their digital platforms and with interline partners. The airline aimed... to boost eCommerce and speed up ancillary revenue. PROS helped airBaltic deliver more accurate offers and increase conversion rates. The solution enhanced merchandising capabilities for airBaltic. This led to better customer experiences and higher revenue performance.

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Unnamed global airline (one of the world’s most profitable airlines) - Airlines - Very Large

PROS revenue management solution replaced an old system for a leading global airline. The airline faced lost competitive advantage and... manual workarounds with its previous provider. PROS deployed its AI-powered platform on time and on budget. In six months, the airline saw a 10.9% increase in passenger yield and an 11.6% rise in revenue per ASK. The results were highlighted in the chairman’s letter to shareholders.

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Air Europa - Airlines - Large

PROS NDC solution helped Air Europa launch its NDC distribution strategy. Air Europa needed more flexibility and customization for partner-specific... needs. The PROS platform enabled government discounts for Spain and supported direct distribution. Air Europa worked with startup agencies in Spain to pilot the solution. The partnership with PROS allowed for innovation and special market requirements.

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Air Canada - Airlines - Large

PROS RTDP Advantage helps Air Canada understand consumer demand during peak travel times. The airline uses AI-powered pricing science to... improve customer experience and maximize revenue. Air Canada has worked with PROS for 32 years. The solution supports global rate exchanges and revenue optimization. Richard Cléaz-Savoyen, Director of Revenue Optimization, highlights key learnings from the partnership.

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flydubai - Airlines - Large

PROS Revenue Management and Pricing Shopping solutions help flydubai optimize revenue and manage inventory. The airline uses AI-driven tools for... better sales and distribution. Analytical AI has improved passenger revenue optimization. The partnership with PROS is built on trust and shared goals. flydubai values the support from the PROS team.

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TAP Air Portugal - Airlines - Large

PROS airline retailing and offer management platform helped TAP Air Portugal optimize revenue management. The airline used PROS RMA, GSO,... and RTDP tools to rebuild processes and prepare for demand recovery. TAP Air Portugal extracted maximum value from dynamic pricing and O&D optimization features. The partnership enabled the airline to align with industry needs and drive revenue growth. Mario Cruz, Chief Commercial and Revenue Officer, highlights the long-standing collaboration and future-ready approach.

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Porter Airlines - Airlines - Medium

PROS Revenue Management helped Porter Airlines improve forecasting and optimization. Edmond Eldebs, VP of Revenue Management and Alliances, chose PROS... for its O&D-based science. The platform supports AI-driven retailing and offer management. Porter Airlines aimed to enhance revenue performance and customer experience. The solution delivered science-based forecasting for better decision making.

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Air Canada - Airlines - Large

PROS Platform helps Air Canada improve customer experience with AI-powered airline retailing and offer management. Air Canada and PROS have... worked together for over 30 years to enhance revenue optimization. The partnership focuses on speed and precision in revenue management. The solution aims to deliver customer-centric experiences and maximize revenue performance. Richard Cléaz-Savoyen, Director of Revenue Optimization at Air Canada, highlights the value of this collaboration.

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United Airlines - Airlines - Very Large

United Airlines used airTRFX to create over 60 custom pages for U. S. National Parks. They wanted better SEO and...more direct bookings. airTRFX let them launch optimized pages fast. United promoted these pages on their homepage and app. Their pages reached the first page of Google for "national parks" searches. This helped United capture more direct traffic and reduce reliance on OTAs.

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Unnamed airline (one of the world’s consistently most profitable airlines) - Airlines - Large

PROS revenue management platform replaced an older system for a leading global airline. The airline faced lost competitive advantage and... manual workarounds with its previous provider. PROS delivered a fast, on-budget, on-time deployment. In the first six months, the airline saw a 10.9% increase in passenger yield and an 11.6% rise in revenue per ASK. The results were highlighted in the chairman’s letter to shareholders.

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Air Canada - Airlines - Large

Air Canada used the PROS fare marketing platform and Uplift's buy-now-pay-later solution to offer monthly payment plans as low as $20. This let customers... pay over time instead of upfront. After launch, Air Canada saw higher conversions, more new customers, and longer booking windows. 94% of surveyed customers said the monthly payment option made them likely to buy again. 43% upgraded their travel because of flexible payments. Average transaction value increased.

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Pacific Coastal - Airlines - Small

airTRFX helped Pacific Coastal grow online revenue by 15% in the first year. The airline used airTRFX to improve SEO... and reach the first page of Google for key destinations. Real-time fare updates and optimized landing pages made booking easier for travelers. Pacific Coastal now outranks OTAs and competitors in organic search. The solution improved digital marketing and increased direct bookings.

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Copa Airlines - Airlines - Large

Copa Airlines used PROS airWire, airTRFX, and airSEM to boost their paid search ad performance. They showed real-time fares in... ads and on landing pages. This made ads more relevant and improved their Google ad position. As a result, Copa Airlines saw higher click-through rates, better conversion rates, more revenue, and lower cost-per-click. The solution helped Copa Airlines reach their SEM goals with AI-powered airline retailing tools.

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Lufthansa Group - Airlines - Very Large

PROS helps Lufthansa Group deliver continuous pricing across its metasearch network. The airline uses PROS AI-powered offer management to improve... traveler experiences and maximize revenue. Lufthansa Group benefits from dynamic pricing and advanced airline retailing. The partnership supports better revenue performance and customer-centric solutions. Janine Hoerburger from Lufthansa Group highlights the value of this collaboration.

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Copa Airlines - Airlines - Large

PROS Platform helped Copa Airlines speed up its digital transformation. Copa Airlines used AI-powered retailing and offer management to improve... traveler experiences and boost revenue. The partnership between Copa Airlines and PROS focused on science, technology, and business opportunity. Chris Ameneci, VP Pricing & Revenue Management at Copa Airlines, highlights the value of this collaboration. The solution aimed to deliver customer-centric experiences and maximize revenue performance.

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Wilbur-Ellis - Agriculture - Large

San Francisco, USA

Wilbur-Ellis faced fragmented pricing and shrinking margins. They used PROS Price Optimization and Management to centralize pricing and apply AI-driven... insights. This helped them deliver consistent pricing strategies and improve customer experience. Wilbur-Ellis achieved up to 5% margin growth in key channels. Their success earned them the PROS Profit Booster Award.

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Lufthansa Group - Airlines - Very Large

Frankfurt, Germany

Lufthansa Group has worked with PROS for over 30 years to improve airline revenue management. They use PROS for real-time... dynamic pricing, demand forecasting, and revenue optimization. This partnership helps Lufthansa Group make faster decisions and boost revenue across its airlines. Their joint innovation led to Lufthansa winning the PROS Innovator Award. The case highlights the value of AI-driven travel technology for global airline operations.

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Etihad Airways - Airlines - Large

Abu Dhabi, UAE

Etihad Airways attended the PROS Outperform event. They shared their key learnings and takeaways from the sessions. The event offered... informative sessions and networking with other airlines. Etihad Airways valued the opportunity to learn from peers. They highlighted the benefits of AI-powered airline retailing and offer management. The experience helped them improve customer-centric experiences and revenue performance.

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flydubai - Airlines - Large

Dubai, UAE

flydubai used PROS solutions to improve pricing and revenue management. The airline adopted real-time dynamic pricing and revenue management tools.... These tools helped flydubai streamline operations and make faster, data-driven decisions. As a result, flydubai posted its strongest financial results in 15 years. The partnership with PROS supported flydubai’s growth and commercial efficiency.

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Turkish Airlines - Airlines

PROS Willingness-to-Pay helps Turkish Airlines improve forecast accuracy and move toward dynamic pricing. Turkish Airlines uses PROS RM, RTDP, and... GSO products. The solution helps measure price elasticity and understand customer intent. PROS supports Turkish Airlines through business transformation and migration projects. The airline reports positive outcomes and a smooth learning curve for revenue management analysts.

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United Airlines - Airlines

PROS airWire helped United Airlines improve profitability. United needed to deliver real-time fare content at scale and protect margins. By... using airWire, United automated pricing workflows and powered email, SMS, and push campaigns with live fare data. This led to better pricing accuracy and less operational friction. United saw a 20% increase in fare-driven marketing performance.

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jetBlue - Airlines

PROS Revenue Management Advantage (RMA) helped jetBlue improve forecast accuracy. Their old system required many manual overrides and slowed down... analysts. With PROS RMA, jetBlue trusts the data more and works faster. The new system supports willingness-to-pay forecasting. This change helps jetBlue plan better and improve commercial strategy.

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Malaysia Airlines - Airlines

PROS cloud-based revenue management solution helped Malaysia Airlines boost yield by 15%. The airline upgraded to PROS RM Advantage to... improve operational efficiency and revenue performance. During the COVID-19 pandemic, Malaysia Airlines moved quickly to adopt advanced digital tools. The new system uses big data and artificial intelligence for better forecasting and pricing. Leaders at Malaysia Airlines say the solution makes them more agile and data-driven. The airline achieved record-breaking RASK and greater business performance with PROS.

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Customer Success Stories of PROS Smart CPQ

 

SriLankan Airlines Extends Partnership with PROS to Advance Real-Time Offer Marketing

SriLankan Airlines has renewed its partnership with PROS for six years, enhancing its real-time offer marketing capabilities. The airline will... continue using PROS solutions like airTRFX, airWire, and FastSearch to optimize digital shopping experiences and improve revenue. This renewal underscores a commitment to innovation in airline retailing and commercial performance.

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