Real-World Case Studies and Customer Success Stories with Precisely

Abeille Assurances used Precisely's Spectrum Spatial Analyst to improve risk assessment and customer experience. The GeoAnalytics team enabled over 95... users to access and analyze 100 GB of spatial data and 50 GB of raster data. Teams gained autonomy, visualized risks, and made faster decisions. The solution helped deploy 12 projects and improved geocoding accuracy for claims and underwriting. The company now plans to migrate these tools to the cloud for even greater efficiency.
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Precisely Connect helped AAA Life Insurance move IBM i LifePlus data to AWS in real time. The company faced challenges... with policy processing and analytics due to multiple platforms. With Connect, AAA Life integrated data into Amazon Redshift and S3, improving access and analytics. Real-time data pipelines now power business decisions and innovation. The solution met strict encryption needs and increased operational efficiency.
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Spectrum Technology Platform helped MAPFRE Mexico clean, standardize, and enrich client data. The insurer saved 4.5 million pesos in resources... over five years. Spectrum checked 100 records in 24 hours, a task that would take 20 people five years. MAPFRE improved data quality, segmentation, and campaign efficiency. The platform enabled better marketing, sales, and risk management.
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Precisely Spectrum Spatial Analyst helped Abeille Assurances improve risk assessment and customer experience. The GeoAnalytics team used geolocation data to... make reporting more accurate and give teams more autonomy. Over 95 users completed 12 projects using 100 GB of spatial data. Teams now access relevant information faster and make better decisions. The solution enabled precise geocoding and streamlined claims management.
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Precisely Strategic Services helped a top five US health insurer automate its 834 membership and enrollment data reconciliation. The insurer serves... over 10 million members and employs more than 15,000 people. The challenge was a complex, multi-step process for reconciling membership data from third parties. Precisely's solution aimed to reduce costs and streamline exception resolution. The project focused on improving data accuracy and operational efficiency for healthcare enrollment.
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Precisely Connect helped AAA Life Insurance move its IBM i LifePlus data to AWS in real time. The company faced... challenges integrating legacy systems with cloud platforms. With Connect, AAA Life now uses real-time data for analytics and operations. The solution improved data access, enabled innovation, and met strict security needs. AAA Life can now adapt workflows for future cloud environments and gain insights from legacy data.
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Precisely's Spectrum Technology Platform helped MAPFRE Mexico clean, standardize, and enrich client data. The insurer used Spectrum to identify duplicate... records and improve data quality for nearly one million clients. MAPFRE saved 4.5 million pesos in resources over five years. Data validation that once took 20 people five years now takes just 24 hours. The improved data supports better segmentation, marketing, and client retention.
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Precisely helped a leading health insurer reduce NAIC MAR compliance costs. The insurer needed to meet Sarbanes-Oxley and NAIC MAR... rules for financial reporting. They identified 77 critical financial interfaces, with 39 flagged for deeper risk assessment. Precisely used automated analysis to support compliance and operational excellence. This improved risk management in claims, payments, and finance processes.
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EngageOne Compose helped a major Swiss financial institution with 1,400 employees improve document creation and management. The bank struggled with... frequent updates to its document system due to changing legal requirements and high-volume periods like year-end statements. After a core banking system change, document processes still caused operational strain. EngageOne Compose streamlined document workflows and reduced maintenance demands. The solution helped the bank handle peak document generation more efficiently.
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Precisely Connect helped Citizens Bank move mainframe data to the cloud for digital banking. The bank needed faster response times,... lower costs, and reliable data for its digital channels. Precisely enabled real-time data streaming to AWS and Confluent, improving speed and stability. Citizens saw a 6% cost reduction, saving $1.5 million a year, and a 50% boost in data processing speed. Customers and internal teams now access data faster, with better quality and fewer errors.
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Assure MIMIX HA helped OCBC Bank process over one million daily transactions with real-time data replication. The bank reduced downtime... and eliminated the need for staff to re-key transactions after outages. Assure MIMIX HA enabled almost immediate recovery and improved customer response. The solution also provided realistic test environments and peace of mind for IT operations. OCBC Bank saw better efficiency and maximized customer satisfaction with continuous system availability.
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Precisely's data quality solution helped Nordea Bank modernize its data management. The bank eliminated legacy mainframe systems and now saves... €2 million each year. Staff no longer spend hours on manual data reconciliation. Mortgage processing is faster and more accurate. The platform supports 6,000 users and helps Nordea meet European Central Bank regulations.
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Assure MIMIX HA helped OCBC Bank process over one million daily transactions without interruption. Before, system downtime meant up to... eight hours of recovery and manual re-keying of transactions. With Assure MIMIX HA, data is replicated in real time and recovery is almost immediate. The solution eliminated human error and improved customer response. OCBC Bank now ensures continuous availability of its core banking systems, maximizing customer satisfaction.
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Citizens Bank used Precisely to move mainframe data to the cloud for digital banking. The bank needed to cut batch... delivery time to 60 minutes and reflect 99.99% of mainframe changes in cloud apps within four seconds. Precisely helped build an operational data cache, moving data from mainframe to AWS cloud. This improved response times and made teams happy with faster services. The solution also aimed to lower operational costs and ensure data accuracy.
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EngageOne Compose helped a major Swiss financial institution improve document creation and management. The bank faced problems after a core... banking system change, with ongoing issues in document processes and infrastructure strain. Legal requirements and high-volume periods, like year-end statements, made things harder. EngageOne Compose streamlined document workflows and reduced operational strain.
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Precisely EngageOne Digital Self-Service helped TalkTalk Business modernize its billing portal. The new portal improved customer satisfaction and reduced Days... Sales Outstanding by 10%. Customers now get a personalized, easy-to-use billing experience. The solution enabled self-service, real-time bill access, and Salesforce integration. TalkTalk Business saw a 2% increase in win rate after launching the new platform.
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Precisely MapXtreme and MapInfo Pro helped British Telecom improve network management and customer service. Field engineers now use location intelligence... to find equipment and customers faster, cutting response times and costs. Syncsort Optimize IDMS and DB2 tools enabled 24/7 database operations, boosting reliability. BT achieved industry leadership in database management and emergency response. Accurate geographic data supports better sales and marketing decisions.
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TalkTalk Business used Precisely EngageOne solutions to build a new billing portal. The portal improved customer satisfaction and made billing... easier to understand. Customers can now manage their own accounts and access bills in one place. The new system led to a 10% reduction in Days Sales Outstanding and a 2% increase in win rate. Integration with Salesforce and dynamic reporting made the experience seamless for users.
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Precisely helped a leading European telecom meet strict accessibility laws. The company needed to make all digital channels usable for... people with disabilities. They faced legal risks and possible fines of up to €100,000. Precisely enabled them to deliver accessible content across websites, apps, and videos. The process time dropped from 6 weeks to just 20 minutes.
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Precisely MapXtreme and MapInfo Pro helped British Telecom improve network management and customer service. Field engineers now use location intelligence... to find equipment, identify outages, and respond faster. The system supports 100,000 emergency calls daily, helping pinpoint caller locations. Syncsort Optimize IDMS and DB2 tools enabled 24/7 database operations with minimal downtime. BT achieved industry leadership in database reliability and efficiency.
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Data360 Analyze helped Comcast manage huge amounts of billing and operational data. Comcast needed to process a billion records each... month for 20 million customers in 40 states. The company faced challenges with decentralized accounting and slow, manual processes. Data360 Analyze automated data flows, improved revenue assurance, and enabled fast, accurate data analysis. The solution replaced spreadsheets and was used for billing, fraud detection, and supply chain tracking.
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Comcast used Data360 Analyze to process over a billion billing records in just six hours. The company automated and standardized... its enterprise billing revenue process, improving data quality and compliance. Data360 Analyze replaced slow, manual spreadsheet tasks with self-service analytics. Comcast also used the solution for fraud detection, revenue reallocation, and regulatory compliance. The result was faster, more accurate billing and increased customer trust.
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Assure iTERA HA helped Puregold Price Club protect its core merchandising system. Before, they had no backup and risked losing... millions from downtime. With Assure iTERA HA, data is replicated in real time to a backup server. The IT team learned to manage the system in just a week. Now, Puregold enjoys continuous data protection and fast recovery from outages.
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Automate Studio cut SAP data processing time for Groupe L’Occitane by 4x. The team automated master data management for 300,000... products, reducing manual work and errors. Spectrum Quality and Spectrum Context Graph helped integrate 19 systems and cut deduplication from 150 to under 5 minutes. L’Occitane improved customer targeting, lowered costs, and boosted personalization with these solutions.
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Groupe L’Occitane used Precisely’s Automate Studio to cut SAP data processing time by 4x. The team automated master data management... for 300,000 products, reducing manual work and errors. Spectrum Quality and Spectrum Context Graph helped eliminate duplicate records and improved customer data integration across 19 systems. Deduplication time dropped from 150 minutes to under five, enabling daily updates. L’Occitane enhanced marketing personalization and reduced costs, strengthening customer relationships.
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EngageOne Communicate helped Blancheporte launch its new shopping app. The company wanted to reach women aged 50 and older. They... used direct mail with a QR code linking to a personalized video. The video showed app features and made it easy to download. Blancheporte saw a 13.5% QR code scan rate, higher than their old print-only campaigns.
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Blancheporte used EngageOne Communicate to launch a new app for its core customers. They sent direct mail with a QR... code linking to a personalized video. The video explained the app’s features and encouraged downloads. The campaign achieved a 13.5% QR code scan rate, higher than previous print-only efforts. Over 6,000 people downloaded the app in two weeks. More than half of video viewers clicked the download button.
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Precisely Data Integrity Suite helped New Zealand Superannuation Fund fix data governance and quality issues. Before, teams spent up to... 40% of their day cleaning data. After using Precisely, the fund achieved 100% compliance with governance criteria. Data transformation time dropped, and users found data faster. The solution automated metadata updates and improved data discovery. Now, 200 users rely on trusted data for investment decisions.
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EngageOne Compose helped Experian automate complex document production. The company reduced programming requirements and saved time with workflow automation. Experian... now produces 1.5 million bankcard statements and 9 million credit reports each year. The solution improved flexibility for personalized customer correspondence. Workflow automation simplified Experian's document production process.
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Precisely’s data quality solution helped Pathward Financial Inc. detect duplicate and missing files in its payment processing. The company automated... analysis of thousands of daily transactions from partners like Visa and MasterCard. This reduced manual reconciliation, cut costs, and improved SLA compliance. Pathward met SAS 70 and SSAE 16 requirements and increased partner trust. The solution provided operational insight and became a competitive advantage.
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Precisely Data Integrity Suite helped New Zealand Superannuation Fund fix data governance and data quality issues. The fund struggled with... hard-to-find and unreliable investment data. Precisely's solutions made data management simpler, faster, and more automated. Teams now spend less time cleaning data and more time making investment decisions. Business users saw clear improvements and saved time in their daily work.
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Precisely Automate helped Chamberlain Group automate SAP business processes. The company used Automate Studio and Automate Evolve to speed up... returns and rebate management. Chamberlain saw an 87% improvement in returns processing time. The team saved about 1,500 hours a year on returns and 700 hours a year on rebates. Customers noticed faster service and gave positive feedback. No extra staff were needed to achieve these results.
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Automate Studio helped Philips Lighting save 1,600 hours in just 10 months by automating SAP material master data creation. The company replaced... 13 manual transactions with streamlined workflows. Business users now manage data changes and reporting in real time using Excel. Error management improved and IT resource costs dropped. Automate Studio Manager enabled secure document synchronization within SAP.
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Automate Studio helped Philips Lighting save 1,600 hours in just 10 months by automating SAP material master data creation. The company replaced... 13 manual transactions with streamlined workflows. Business users now manage and update SAP data easily, reducing IT support needs. Real-time reporting and error management improved. Philips Lighting can now focus on data quality and provide detailed reports to departments.
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Precisely Automate helped Chamberlain Group improve internal operations and customer satisfaction. Chamberlain faced slow, error-prone manual processes for returns and... rebate management. They used Automate Studio and Automate Evolve to automate SAP data tasks and reduce manual work. The team saved about 1,500 hours a year and improved return processing time by 87%. Chamberlain now supports over 50 million homes with better efficiency and fewer errors.
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Precisely Points of Interest and PreciselyID helped Generali Real Estate boost AI and machine learning for real estate investment. City Forward, their... cloud-based platform, uses over 30 machine learning models with 95% accuracy and 80% satellite module accuracy. The solution standardized and enriched property data, improving decision-making and asset value analysis. Generali now leads in using alternative data for real estate, supporting over 400 colleagues and expanding use cases across Europe.
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Precisely Boundaries helped Keller Williams become a technology company. Keller Williams used location intelligence and property data to power its... Keller Cloud platform and KW Home Search App. The company merged Precisely’s datasets with its own to improve search results and agent tools. Accurate data from Precisely enabled Keller Williams to clean and enhance MLS property listings. This transformation let Keller Williams deliver better decision support for agents and clients in real estate.
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Generali Real Estate used Precisely's location intelligence and data enrichment to power its City Forward platform. The company needed to... improve investment decisions by using AI and machine learning with accurate, contextual data. Precisely helped standardize, verify, and enrich property data, enabling more precise machine learning models. City Forward now uses over 800 variables and 30 ML models, supporting real estate operations and new use cases across Europe. The platform delivers granular insights for asset management, urban planning, and ESG reporting.
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Keller Williams used Precisely's location intelligence data to power its digital transformation. The company wanted to become a technology leader... in real estate. Precisely provided critical home search and property data for Keller Williams' platforms. This data helped agents and clients get better, more accurate search results. Keller Williams improved its ability to deliver hyper-local, customized real estate insights. The partnership strengthened Keller Williams' market leadership in residential real estate.
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Precisely Wildfire Risk data helped San Bernardino County improve fire resiliency. The county used this data to strengthen grant applications... and target high-risk areas. Fire Safe Councils used maps and real-time data to educate residents and plan fuel treatments. The data made grant proposals stronger and improved wildfire prevention programs. The county plans to expand use of Precisely data for more community safety efforts.
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MapInfo Pro helped Devon and Cornwall Police secure 10,270 sq km and protect 1. 8 million citizens during the G7...Summit. The police used GIS technology to plan complex security protocols and share data with global partners. MapInfo Pro enabled 2D and 3D mapping, virtual reality walkthroughs, and precise measurement for contingency planning. Officers and partners could visualize security layouts without site visits. The summit ran smoothly, with GIS credited for its success.
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Devon and Cornwall Police used Precisely MapInfo Pro to secure the 2021 G7 Summit. The force protected 1.8 million citizens... across 10,270 sq km using advanced GIS mapping. MapInfo Pro enabled virtual planning, combining 2D and 3D maps for detailed security protocols. Officers and partners used virtual reality to assess sites remotely, reducing travel and risk. The summit ran smoothly, with GIS technology credited for its success.
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San Bernardino County used Precisely Wildfire Risk data to improve fire resiliency. The county needed accurate data to strengthen grant... proposals for wildfire prevention. With Precisely's data, Fire Safe Councils could identify high-risk areas and justify fuel reduction programs. The data helped secure grants and supported community education on wildfire risk. Real-time and historical data made forecasting and planning more effective.
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Johnson & Johnson faced challenges with data standards and system alignment across 50+ ERP systems. Precisely delivered a vision and... strategy for unified data governance. In 8 weeks, they built a global data governance board and change management plan. The project produced 27 custom workflows, 75 scenario work instructions, and 34 technical specs. This enabled board-level approval for enterprise supply chain redesign and improved data integrity.
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Precisely’s solution helped the largest health insurer in its state fix a major data quality issue. The health plan used... Precisely to control balancing and reconciliation in their mainframe systems. In 2015, they found undetected data transmission errors at a key interface. A strategic review showed too much manual work, limited automation, and poor visibility. Precisely’s tools improved monitoring and helped catch problems faster.
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Johnson & Johnson used Precisely Data360 Govern and Strategic Services to address data integrity issues across more than 50 ERP systems. They built a... global data governance board and created 27 custom workflows, 75 scenario work instructions, and 34 technical design specs. Precisely led an 8-week strategy cycle focused on organizational design and change management. The project enabled approval for enterprise supply chain redesign and established a foundation for data standardization and analytics. Executive support and board-level visibility drove the success of this data governance initiative.
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Data360 Govern and Precisely Strategic Services helped Johnson & Johnson improve data governance. The company faced challenges with inconsistent data... and over 50 ERP systems. Precisely created a global data governance board and new policies in just 8 weeks. The project delivered 27 workflows with custom UI, 75 scenario work instructions, and 34 technical design specs. This work enabled supply chain redesign and better business insight.
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EngageOne Compose helped Experian simplify its complex document production. The company needed to reduce programming and make workflows easier. EngageOne... Compose let Experian sort and print personalized data, cutting programming needs. Workflow automation saved time. Experian now produces millions of credit reports and statements more efficiently.
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Data360 Govern and Precisely Strategic Services helped Johnson & Johnson unify data across more than 50 ERP systems. The company faced... challenges with inconsistent data and lack of ownership. Precisely built a global data governance board and created new policies. In 8 weeks, they delivered 27 custom workflows, 75 scenario work instructions, and 34 technical specs. This gave leaders confidence to approve a major supply chain redesign.
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