Real-World Case Studies and Customer Success Stories with Precisely

EngageOne Digital Self-Service helped TalkTalk Business build a new billing portal. The old portal was basic and lacked features. Customers... wanted more online tools and better bill details. The new portal offers real-time bill views, analytics, and self-service. It replaced email bill PDFs and improved customer satisfaction. TalkTalk Business saw a 2% increase in win rate after launch.
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Precisely helped a leading European telecom improve digital accessibility. The company needed to meet new accessibility laws and avoid legal... penalties up to €100,000. They wanted all digital channels to be accessible, not just PDFs. Precisely's solution reduced the time to deliver accessible communications from 6 weeks to 20 minutes. This improved inclusivity and customer experience for over 330 million customers.
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Data360 Analyze helped Comcast manage huge amounts of billing and operational data. Comcast needed to process a billion records each... month for 20 million customers in 40 states. The company faced challenges with decentralized accounting and slow, manual processes. Data360 Analyze automated data flows, improved revenue assurance, and enabled fast, accurate data analysis. The solution replaced spreadsheets and was used for billing, fraud detection, and supply chain tracking.
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MapXtreme and MapInfo Pro helped British Telecom improve network management and speed up response times. BT used these tools to... display and analyze location data, making it easier for engineers to find properties and plan routes. This led to faster outage resolution and better customer service. BT also improved sales and marketing efforts. The company became a leader in database operations with more reliable, 24/7 processing.
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Comcast faced a challenge with managing a large volume of data. They used Precisely Data360 to stabilize and manage this... data effectively. The solution helped Comcast improve data governance and quality, ensuring better data integration and analytics.
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Comcast faced a challenge with managing a large volume of data. They used Precisely Data360 to stabilize and manage this... data effectively. The solution helped Comcast improve data governance and quality, ensuring better data integration and analytics.
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EngageOne Digital Self-Service helped TalkTalk Business build a new billing portal. The old portal was basic and lacked features. Customers... wanted more online tools and better bill details. The new portal offers real-time bill views, analytics, and self-service. It replaced email bill PDFs and improved customer satisfaction. TalkTalk Business saw a 2% increase in win rate after launch.
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Precisely helped a leading European telecom improve digital accessibility. The company needed to meet new accessibility laws and avoid legal... penalties up to €100,000. They wanted all digital channels to be accessible, not just PDFs. Precisely's solution reduced the time to deliver accessible communications from 6 weeks to 20 minutes. This improved inclusivity and customer experience for over 330 million customers.
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Data360 Analyze helped Comcast manage huge amounts of billing and operational data. Comcast needed to process a billion records each... month for 20 million customers in 40 states. The company faced challenges with decentralized accounting and slow, manual processes. Data360 Analyze automated data flows, improved revenue assurance, and enabled fast, accurate data analysis. The solution replaced spreadsheets and was used for billing, fraud detection, and supply chain tracking.
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MapXtreme and MapInfo Pro helped British Telecom improve network management and speed up response times. BT used these tools to... display and analyze location data, making it easier for engineers to find properties and plan routes. This led to faster outage resolution and better customer service. BT also improved sales and marketing efforts. The company became a leader in database operations with more reliable, 24/7 processing.
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Precisely Data Quality Solution helped Nordea Bank modernize its data management. Nordea faced slow processes and errors from old systems... and manual data work. Precisely gave them a single dashboard and automated alerts, ending manual Excel tasks. Nordea saved €2 million each year by removing legacy mainframe systems. The solution improved efficiency and met strict regulations.
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Assure MIMIX HA helped OCBC Bank reduce downtime and improve response to branches and customers. The bank processes over one... million electronic transactions daily and needed a high availability solution. Before, recovery took about eight hours and required manual re-keying of transactions. With Assure MIMIX HA, data replicates in real time and recovery is almost immediate. The solution eliminates human error and provides peace of mind for IT operations.
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EngageOne Compose helped a major Swiss financial institution improve document creation and management. The bank faced problems after a core... banking system change, with ongoing issues in document processes and infrastructure strain. Legal requirements and high-volume periods, like year-end statements, made things harder. EngageOne Compose streamlined document workflows and reduced operational strain.
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Citizens Bank used Precisely to move mainframe data to the cloud for digital banking. The bank needed to cut batch... delivery time to 60 minutes and reflect 99.99% of mainframe changes in cloud apps within four seconds. Precisely helped build an operational data cache, moving data from mainframe to AWS cloud. This improved response times and made teams happy with faster services. The solution also aimed to lower operational costs and ensure data accuracy.
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Citizens Bank used Precisely to move mainframe data to the cloud for digital banking. The bank needed to cut batch... delivery time to 60 minutes and reflect 99.99% of mainframe changes in cloud apps within four seconds. Precisely helped build an operational data cache, moving data from mainframe to AWS cloud. This improved response times and made teams happy with faster services. The solution also aimed to lower operational costs and ensure data accuracy.
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Precisely Data Quality Solution helped Nordea Bank modernize its data management. Nordea faced slow processes and errors from old systems... and manual data work. Precisely gave them a single dashboard and automated alerts, ending manual Excel tasks. Nordea saved €2 million each year by removing legacy mainframe systems. The solution improved efficiency and met strict regulations.
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Assure MIMIX HA helped OCBC Bank reduce downtime and improve response to branches and customers. The bank processes over one... million electronic transactions daily and needed a high availability solution. Before, recovery took about eight hours and required manual re-keying of transactions. With Assure MIMIX HA, data replicates in real time and recovery is almost immediate. The solution eliminates human error and provides peace of mind for IT operations.
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EngageOne Compose helped a major Swiss financial institution improve document creation and management. The bank faced problems after a core... banking system change, with ongoing issues in document processes and infrastructure strain. Legal requirements and high-volume periods, like year-end statements, made things harder. EngageOne Compose streamlined document workflows and reduced operational strain.
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Precisely helped a top five U. S. health insurer automate its 834 membership and enrollment data reconciliation. The insurer serves...over 10 million members and employs more than 15,000 people. The challenge was a complex, multi-step process for handling membership data from third parties. Precisely's solution improved the accuracy and flow of critical enrollment data for this large insurance provider.
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Precisely Connect helped AAA Life Insurance move its IBM i data to AWS. The company needed to modernize its IT... systems to deliver faster and more flexible services. AAA Life used Precisely Connect to integrate its LifePlus data into Amazon Redshift and S3. This allowed real-time, secure data transfer without needing special IBM skills. Now, AAA Life can use advanced analytics and reporting on unified data.
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Spectrum Technology Platform helped MAPFRE Mexico get better client data. The company struggled with poor information for campaigns and client... management. Spectrum cleaned, standardized, validated, and enriched client data. MAPFRE checked 100 records in 24 hours. They saved 4.5 million pesos in resources over five years. The platform improved campaign results and made work faster and easier.
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Precisely helped a leading health insurer lower the cost of NAIC MAR compliance. The company needed to meet strict audit... rules and manage information risks in key business processes. Precisely used automated analysis to review 77 critical financial interfaces. They identified 39 high-risk interfaces for further assessment. This improved compliance and supported operational excellence.
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Precisely helped a top five U. S. health insurer automate its 834 membership and enrollment data reconciliation. The insurer serves...over 10 million members and employs more than 15,000 people. The challenge was a complex, multi-step process for handling membership data from third parties. Precisely's solution improved the accuracy and flow of critical enrollment data for this large insurance provider.
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Precisely Connect helped AAA Life Insurance move its IBM i data to AWS. The company needed to modernize its IT... systems to deliver faster and more flexible services. AAA Life used Precisely Connect to integrate its LifePlus data into Amazon Redshift and S3. This allowed real-time, secure data transfer without needing special IBM skills. Now, AAA Life can use advanced analytics and reporting on unified data.
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Spectrum Technology Platform helped MAPFRE Mexico get better client data. The company struggled with poor information for campaigns and client... management. Spectrum cleaned, standardized, validated, and enriched client data. MAPFRE checked 100 records in 24 hours. They saved 4.5 million pesos in resources over five years. The platform improved campaign results and made work faster and easier.
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Precisely helped a leading health insurer lower the cost of NAIC MAR compliance. The company needed to meet strict audit... rules and manage information risks in key business processes. Precisely used automated analysis to review 77 critical financial interfaces. They identified 39 high-risk interfaces for further assessment. This improved compliance and supported operational excellence.
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EngageOne Compose helped Experian automate complex document production. The company reduced programming requirements and saved time with workflow automation. Experian... now produces 1.5 million bankcard statements and 9 million credit reports each year. The solution improved flexibility for personalized customer correspondence. Workflow automation simplified Experian's document production process.
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Precisely data quality solution helped Pathward Financial Inc. reduce information risks in their payment processing. Pathward needed to detect duplicate... and missing files, ensure SLA compliance, and analyze transaction reasonability. The solution automated data analysis and improved operational efficiency. Pathward avoided costs from error detection and reduced manual reconciliation. They achieved SAS 70 and SSAE 16 compliance, built partner trust, and gained a competitive edge.
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Precisely Data Integrity Suite helped New Zealand Superannuation Fund fix data governance and data quality issues. The fund struggled with... hard-to-find and unreliable investment data. Precisely's solutions made data management simpler, faster, and more automated. Teams now spend less time cleaning data and more time making investment decisions. Business users saw clear improvements and saved time in their daily work.
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Precisely data quality solution helped Pathward Financial Inc. reduce information risks in their payment processing. Pathward needed to detect duplicate... and missing files, ensure SLA compliance, and analyze transaction reasonability. The solution automated data analysis and improved operational efficiency. Pathward avoided costs from error detection and reduced manual reconciliation. They achieved SAS 70 and SSAE 16 compliance, built partner trust, and gained a competitive edge.
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Precisely Data Integrity Suite helped New Zealand Superannuation Fund fix data governance and data quality issues. The fund struggled with... hard-to-find and unreliable investment data. Precisely's solutions made data management simpler, faster, and more automated. Teams now spend less time cleaning data and more time making investment decisions. Business users saw clear improvements and saved time in their daily work.
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EngageOne Compose helped Experian automate complex document production. The company reduced programming requirements and saved time with workflow automation. Experian... now produces 1.5 million bankcard statements and 9 million credit reports each year. The solution improved flexibility for personalized customer correspondence. Workflow automation simplified Experian's document production process.
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Automate Studio helped Groupe L’Occitane cut SAP data processing time by 4x. The company manages 300,000 products and integrated 19... systems. Automate Studio made it easy for business users to create and update scripts without IT help. This reduced manual work, errors, and the need for temporary staff. The solution improved productivity and customer targeting, and lowered maintenance costs.
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EngageOne Communicate helped Blancheporte launch its new shopping app. The company wanted to reach women aged 50 and older. They... used direct mail with a QR code linking to a personalized video. The video showed app features and made it easy to download. Blancheporte saw a 13.5% QR code scan rate, higher than their old print-only campaigns.
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EngageOne Communicate helped Blancheporte use personalized interactive video communications. The solution improved customer engagement. Blancheporte used video to connect with... customers in a new way. The case highlights the use of digital self-service and video for better communication. Results focus on enhanced customer experience through personalized content.
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EngageOne Communicate helped Blancheporte launch its new shopping app. The company wanted to reach women aged 50 and older. They... used direct mail with a QR code linking to a personalized video. The video showed app features and made it easy to download. Blancheporte saw a 13.5% QR code scan rate, higher than their old print-only campaigns.
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EngageOne Communicate helped Blancheporte use personalized interactive video communications. The solution improved customer engagement. Blancheporte used video to connect with... customers in a new way. The case highlights the use of digital self-service and video for better communication. Results focus on enhanced customer experience through personalized content.
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Automate Studio helped Groupe L’Occitane cut SAP data processing time by 4x. The company manages 300,000 products and integrated 19... systems. Automate Studio made it easy for business users to create and update scripts without IT help. This reduced manual work, errors, and the need for temporary staff. The solution improved productivity and customer targeting, and lowered maintenance costs.
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Precisely Data Integration Services helped BMW Group modernize its IT systems. BMW Group needed to move data from legacy mainframes... to new platforms without disrupting business. The solution enabled near real-time data replication and supported multiple data sources like Db2, VSAM, and IMS. BMW Group built a self-service portal for easy data pipeline management. The project improved data access and trust while supporting a phased migration strategy.
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BMW Group used Precisely Data Integration Services to improve trust in their data. They needed a solution to manage and... integrate data from many sources. Precisely helped BMW Group with data integration and governance. This built trust in their data and improved business decisions. The case highlights the value of data integration for large automotive companies.
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BMW Group used Precisely Data Integration Services to improve trust in their data. They needed a solution to manage and... integrate data from many sources. Precisely helped BMW Group with data integration and governance. This built trust in their data and improved business decisions. The case highlights the value of data integration for large automotive companies.
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Precisely Data Integration Services helped BMW Group modernize its IT systems. BMW Group needed to move data from legacy mainframes... to new platforms without disrupting business. The solution enabled near real-time data replication and supported multiple data sources like Db2, VSAM, and IMS. BMW Group built a self-service portal for easy data pipeline management. The project improved data access and trust while supporting a phased migration strategy.
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Automate Studio helped Philips Lighting manage SAP material master data faster. The company had trouble with slow, manual data changes... and support tickets. Automate Studio let business users update and create data easily. They replaced 13 manual SAP transactions with automated workflows. In 10 months, Philips Lighting saved 1,600 hours, equal to one full-time employee. Error management and daily data extraction improved a lot.
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Precisely Automate helped Chamberlain Group improve internal operations and customer satisfaction. Chamberlain faced slow, error-prone manual processes for returns and... rebate management. They used Automate Studio and Automate Evolve to automate SAP data tasks and reduce manual work. The team saved about 1,500 hours a year and improved return processing time by 87%. Chamberlain now supports over 50 million homes with better efficiency and fewer errors.
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Precisely Automate helped Chamberlain Group improve internal operations and customer satisfaction. Chamberlain faced slow, error-prone manual processes for returns and... rebate management. They used Automate Studio and Automate Evolve to automate SAP data tasks and reduce manual work. The team saved about 1,500 hours a year and improved return processing time by 87%. Chamberlain now supports over 50 million homes with better efficiency and fewer errors.
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Automate Studio helped Philips Lighting manage SAP material master data faster. The company had trouble with slow, manual data changes... and support tickets. Automate Studio let business users update and create data easily. They replaced 13 manual SAP transactions with automated workflows. In 10 months, Philips Lighting saved 1,600 hours, equal to one full-time employee. Error management and daily data extraction improved a lot.
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Precisely Points of Interest and Precisely ID help Generali Real Estate use AI and machine learning for better investment decisions. The company needed... to solve problems with data standardization, accuracy, and enrichment for its City Forward platform. Precisely provided accurate, consistent, and contextual data to power their models. Generali Real Estate achieved 95% machine learning model accuracy and 80% satellite module accuracy. The solution supports smarter, data-driven real estate strategies.
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Keller Williams used Precisely Boundaries to help transform into a technology company. The company wanted to give agents and customers... better tools for buying and selling homes. They built a central platform called Keller Cloud and a smart CRMplus solution called Command. These tools help agents manage real estate transactions from start to finish. Keller Williams now serves over 1,060 market centers in 47 countries and is number one in U.S. home sales volume.
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Precisely Points of Interest and Precisely ID help Generali Real Estate use AI and machine learning for better investment decisions. The company needed... to solve problems with data standardization, accuracy, and enrichment for its City Forward platform. Precisely provided accurate, consistent, and contextual data to power their models. Generali Real Estate achieved 95% machine learning model accuracy and 80% satellite module accuracy. The solution supports smarter, data-driven real estate strategies.
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Keller Williams used Precisely Boundaries to help transform into a technology company. The company wanted to give agents and customers... better tools for buying and selling homes. They built a central platform called Keller Cloud and a smart CRMplus solution called Command. These tools help agents manage real estate transactions from start to finish. Keller Williams now serves over 1,060 market centers in 47 countries and is number one in U.S. home sales volume.
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MapInfo Pro helped Devon and Cornwall Police secure the 2021 G7 Summit. The police needed to plan complex security for... two locations and protect 1.8 million citizens. They used GIS technology to map travel routes, roadblocks, and building views. The solution enabled virtual planning and coordination with global partners. This approach improved safety and planning for the event.
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Precisely provided San Bernardino County with pro bono wildfire risk data. The county needed to improve fire resiliency for its... 2.2 million residents across 20,105 square miles. Fire Safe Councils used the data to secure grants and update Community Wildfire Protection Plans. The solution helped manage risk to property and citizens. 93% of homes in the county were identified as at-risk.
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MapInfo Pro helped Devon and Cornwall Police secure the 2021 G7 Summit. The police needed to plan complex security for... two locations and protect 1.8 million citizens. They used GIS technology to map travel routes, roadblocks, and building views. The solution enabled virtual planning and coordination with global partners. This approach improved safety and planning for the event.
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Precisely provided San Bernardino County with pro bono wildfire risk data. The county needed to improve fire resiliency for its... 2.2 million residents across 20,105 square miles. Fire Safe Councils used the data to secure grants and update Community Wildfire Protection Plans. The solution helped manage risk to property and citizens. 93% of homes in the county were identified as at-risk.
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PlaceIQ helped WPP boost qualified dealership visits by 30%. WPP used location intelligence to understand shopper patterns and improve ad... targeting. Video ads drove a 22% increase in qualified visits. In-store visit productivity rose by 43%. WPP gained better customer insights and improved operational efficiency for their automotive client.
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WPP used PlaceIQ location intelligence to help an automotive client when shopper signals dropped. WPP faced low dealership traffic and... unreliable digital signals. They used foot traffic analysis and regional insights to improve dealership visits. PlaceIQ provided accurate data for better targeting. WPP saw a 22% increase in qualified visits from video ads, a 30% improvement in dealership visits, and a 43% boost in in-store productivity.
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PlaceIQ helped WPP boost qualified dealership visits by 30%. WPP used location intelligence to understand shopper patterns and improve ad... targeting. Video ads drove a 22% increase in qualified visits. In-store visit productivity rose by 43%. WPP gained better customer insights and improved operational efficiency for their automotive client.
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WPP used PlaceIQ location intelligence to help an automotive client when shopper signals dropped. WPP faced low dealership traffic and... unreliable digital signals. They used foot traffic analysis and regional insights to improve dealership visits. PlaceIQ provided accurate data for better targeting. WPP saw a 22% increase in qualified visits from video ads, a 30% improvement in dealership visits, and a 43% boost in in-store productivity.
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Data360 Govern helped Keurig Green Mountain improve data governance. The company faced rapid growth and needed better data management. They... moved to SAP ERP and set up a master data management team. Data360 Govern created strict rules and centralized data oversight. This improved business process alignment and trust in data.
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Data360 Govern helped Keurig Green Mountain improve data governance. The company faced rapid growth and needed better data management. They... moved to SAP ERP and set up a master data management team. Data360 Govern created strict rules and centralized data oversight. This improved business process alignment and trust in data.
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Precisely’s solution helped a leading U. S. health plan fix a major data quality issue. The health plan used Precisely...for controls and reconciliation in their mainframe systems. In 2015, a review found that manual controls and limited monitoring left gaps. Data errors went undetected at a key interface. Precisely and the customer worked together to improve automation and visibility. The changes gave the health plan better insight and faster issue detection.
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Precisely’s solution helped a leading U. S. health plan fix a major data quality issue. The health plan used Precisely...for controls and reconciliation in their mainframe systems. In 2015, a review found that manual controls and limited monitoring left gaps. Data errors went undetected at a key interface. Precisely and the customer worked together to improve automation and visibility. The changes gave the health plan better insight and faster issue detection.
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Precisely helped a leading U. S. health plan fix a major data quality issue. The health plan used Precisely’s solution...for controls and reconciliation in their mainframe. In 2015, a review found data errors went undetected due to limited automation and poor visibility. The solution improved monitoring and gave deeper insight into data and systems. This reduced risk and improved data quality for the health insurer.
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Precisely helped a leading U. S. health plan fix a major data quality issue. The health plan used Precisely’s solution...for controls and reconciliation in their mainframe. In 2015, a review found data errors went undetected due to limited automation and poor visibility. The solution improved monitoring and gave deeper insight into data and systems. This reduced risk and improved data quality for the health insurer.
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Carhartt used Precisely Automate for their SAP implementation. This helped streamline their processes. The processes became as dependable and efficient as Carhartt products.

Carhartt used Precisely Automate for their SAP implementation. This helped streamline their processes. The processes became as dependable and efficient as Carhartt products.

Precisely Automate helped Carhartt move their material master data into SAP. The Master Data team used validation tools to stop... data errors and automated workflows to save time. Automatic email reminders removed the need for the team to act as middleman. Users saw a clear improvement in processes and faster completion times. Carhartt reduced faulty data and boosted efficiency for their 5,300 employees.
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Precisely Automate helped Carhartt move their material master data into SAP. The Master Data team used validation tools to stop... data errors and automated workflows to save time. Automatic email reminders removed the need for the team to act as middleman. Users saw a clear improvement in processes and faster completion times. Carhartt reduced faulty data and boosted efficiency for their 5,300 employees.
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Johnson & Johnson used Precisely solutions to build a business case for change. They focused on improving data quality and... integration. The company aimed to enhance customer engagement and data governance. The case highlights how Johnson & Johnson leveraged Precisely products to support business transformation. Results and specific metrics are not mentioned in the content.
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Johnson & Johnson used Precisely solutions to build a business case for change. They focused on improving data quality and... integration. The company aimed to enhance customer engagement and data governance. The case highlights how Johnson & Johnson leveraged Precisely products to support business transformation. Results and specific metrics are not mentioned in the content.
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Data360 Govern and Precisely Strategic Services helped Johnson & Johnson improve data governance. The company faced challenges with inconsistent data... and over 50 ERP systems. Precisely created a global data governance board and new policies in just 8 weeks. The project delivered 27 workflows with custom UI, 75 scenario work instructions, and 34 technical design specs. This work enabled supply chain redesign and better business insight.
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EngageOne Compose helped Experian simplify its complex document production. The company needed to reduce programming and make workflows easier. EngageOne... Compose let Experian sort and print personalized data, cutting programming needs. Workflow automation saved time. Experian now produces millions of credit reports and statements more efficiently.
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Data360 Govern and Precisely Strategic Services helped Johnson & Johnson unify data across more than 50 ERP systems. The company faced... challenges with inconsistent data and lack of ownership. Precisely built a global data governance board and created new policies. In 8 weeks, they delivered 27 custom workflows, 75 scenario work instructions, and 34 technical specs. This gave leaders confidence to approve a major supply chain redesign.
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Data360 Govern and Precisely Strategic Services helped Johnson & Johnson unify data across more than 50 ERP systems. The company faced... challenges with inconsistent data and lack of ownership. Precisely built a global data governance board and created new policies. In 8 weeks, they delivered 27 custom workflows, 75 scenario work instructions, and 34 technical specs. This gave leaders confidence to approve a major supply chain redesign.
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Data360 Govern and Precisely Strategic Services helped Johnson & Johnson improve data governance. The company faced challenges with inconsistent data... and over 50 ERP systems. Precisely created a global data governance board and new policies in just 8 weeks. The project delivered 27 workflows with custom UI, 75 scenario work instructions, and 34 technical design specs. This work enabled supply chain redesign and better business insight.
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EngageOne Compose helped Experian simplify its complex document production. The company needed to reduce programming and make workflows easier. EngageOne... Compose let Experian sort and print personalized data, cutting programming needs. Workflow automation saved time. Experian now produces millions of credit reports and statements more efficiently.
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